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Magic Aqua Rock Gardens

40 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
Traveler (1744)
360
Panoramas (13)
Room & Suite (288)
Certificate of Excellence

About

#32 of 192 hotels in Benidorm
Location
Cleanliness
Service
Value
Certificate of Excellence
Stag and Hens celebrations are not welcome.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Water park
Children Activities (Kid / Family Friendly)
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Billiards
Darts
Evening entertainment
Table tennis
Waterslide
Kids club
Meeting rooms
Spa
Rooftop terrace
24-hour front desk
Laundry service
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Room features
Ocean view
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, French, Spanish

Location

Full view
99Great for walkers
Grade: 99 out of 100
59Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
3,291Reviews
1,040Q+A
100Room tips
Traveler rating
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Time of year
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  • English
Popular mentions
We have visited the magic rock several times it has been made better by putting an enlish bar in the hotel I think people should be made aware of this because it was only due to tony walking around the other bars and asking us to join in with a quiz that made us aware of this. The drinks package is great you get all english brands that you are used to at home we watched an elvis tribute that was grat fun The bedrooms were large and very comffortable The staff on reception helped us get taxis and choose places to eat when we wanted to eat out in benidorm The only two negatives were that the food wasnt as good as normal but that might of been due to the large quantity of spanish people at this time of year So they would get priority and the other negative is that the pool isnt very big due to the number of guests and its hard to get a sunlouger but i think you get this everywhere you go all in a great place to go especially if you have young children my 4 year old daughter loved the little slides in the childrens area thankyou for a great time Scott and family
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We visited for a week (2nd week of July), lovely clean hotel, friendly and hospitable staff. There was always plenty of food which was nice enough. (Only bit of feedback is that sometimes there were some ‘interesting’ combinations which were just down to personal taste I guess, but often things like a lovely potatoe salad that had things like raisens added seemed to often go to waste, however these things may be a local delicacy and I’m just being picky down to personal taste!) there was definitely plenty to eat and something for everyone throughout the day. Not stingy on the alcohol at all and all named brand booze available and included in the all inclusive deals which is a rare find! The kids club was great! My daughter loved it and they had activities for the children like cake decorating etc, that you could chose to attend with them or leave them to it. Kids disco every night too which is great for the little ones. We didn’t actually leave the hotel apart from to visit the beach once as there is plenty there. However lots of bars and restaurants locally too. All in all a lovely stay. One word of caution is the slides! There is defo definitely a knack to them, most people were enjoying them with no issues whatsoever but we all managed to sustain a couple of injuries. Perhaps more direction from the lifeguards at the top about how to sit etc would be helpful as there are definitely ways not to go down them depending on which one you are on!
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We are just back from a week at this hotel. We loved our whole holiday. The hotel, staff, entertainment, food, drinks, everything was amazing from start to finish. We have recommended it to several family and friends and we will definitely be back again in the future. The only downfall is that there is no balcony’s but it didn’t put us off and won’t put us off in the future. Thanks for an amazing stay!
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Response from DirectorGardens, Director General at Magic Aqua Rock Gardens
Responded yesterday
Dear Stephaniemortimer We thank you from the heart for putting your confidence in us and choosing the Magic Aqua Rock Gardens and also for taking the time to write your review, we welcome all customer feedback in our continuous efforts to improve our service to our guests and value all the opinions received to help us achieve this goal. We‘re pleased you enjoyed your stay with us for all our staff guest satisfaction is very important and reading your comments makes all our efforts worthwhile. We look forward to seeing you again soon. Kind Regards The Management Team Magic Aqua Rock Gardens
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Hotle great except the big hill u have to walk up every time u go out .my daughter got concussion on the white slide cut her head open really not safe shes 16 .my husband also saved a 4 yrold from drowning she shouldn't of been aloud on the water slide water was too deep at the bottom he had to jump in to save her the life guard just put a thumb up didn't even move .food ok not many brits but was told couple more weeks there would be more .rm was great had big family rm but not alot of storage.
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Response from DirectorGardens, Director General at Magic Aqua Rock Gardens
Responded 3 days ago
Dear Lisa M We thank you from the heart for putting your confidence in us when choosing us for your family holiday. For all of us here at the Magic Aqua Rock Gardens guest satisfaction is very important and everyone works extremely hard to make your holiday enjoyable, whether it our bar staff serving your drinks, our restaurant and kitchen staff keeping you well fed, our animation team keeping you entertained, our maintenance and cleaning teams making the hotel comfortable and fresh for you and last but not least reception the nerve centre of the hotel. Everybody puts in 100% effort to ensure that your stay with us is the best ever. We appreciate you taking the time to write your review, we welcome all guest feedback in our continuous efforts to improve our service to our guests and value all the opinions received to help us achieve this goal. Kind Regards The Management Team Magic Aqua Rock Gardens
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First the positives - the master superior rooms are first class and have excellent living space well worth the money for the upgrading, especially if you have teenagers who want their own space, the 2 sunbathing balconies are fantastic. Im afraid to say that is all that is positive about this hotel, the negatives, - the food is disgusting (except if you like chips), the restaurants resemble school dinner halls with the variety of food in the same comparison (and were are not fussy eaters), you had chips beside the custard and no consistency with the layout of food, on one of the nights I observed the chef at the show cooking station frying chips in a fryer!!! We asked at reception if the 2nd restaurant had a better standard of food and was told no it was the same - why have 2 restaurants serving the same food!!! We had few hiccups whilst away and Maria the deputy manager did her best to help and is a credit to the hotel. A few criticisms, - the snack bar has a coffee machine, why is the milk for this on the opposite side of the restaurant approx 100yds away? It was my husbands birthday while we were away every other hotel we have stayed at have always went out there way to make you feel special on this day giving you a bottle of fizz in your room , we experienced nothing like this. Finally the hotel is a maze, trying maybe some signs in the lifts would be beneficial. The pools are freezing cold and definitely put you off going in, 10 days and I only ever went in once.
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Response from DirectorGardens, Director General at Magic Aqua Rock Gardens
Responded 3 days ago
Dear Pam E, At Magic Costa Blanca we’ve always planned with passion the All Inclusive holidays we offer our clients, and there’s a simple reason for this, we put in the same heart and soul as our clients when they choose us. For all our staff guest satisfaction is very important and everyone does their best to ensure that clients enjoy their stay. Food is such a difficult subject on which to comment, as in many cases this is purely down to personal taste. We have a multi-national clientele, which means that the food caters for a wide variety of tastes and cultures. Whilst for many people eating the food of the country they are holidaying in can enhance the experience of travelling to another country as we understand that this is not the case for everyone, the menu also includes British dishes. The buffets have a children’s section and there are signs in the lifts informing guests with children that if their children require any dishes that are not on the menu they can request them in the restaurant The swimming pools are open air pools and the temperature is ambiance, although temperatures can be high during the day they drop at night meaning the temperature of the water is usually lower than the actual temperature. We appreciate you taking the time to write your review, we welcome all guest feedback in our continuous efforts to improve our service to our guests and value all the opinions received to help us achieve this goal. We look forward to seeing you again soon. Kind Regards The Management Team Magic Aqua Rock Gardens.
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PRICE RANGE
$112 - $422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
magic aqua rock gardens hotel benidorm, magic rock hotel benidorm, magic rock benidorm, magic tropicana benidorm, magic rock gardens benidorm
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
254
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