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Carlos I Hotel

#64 of 194 Hotels in Benidorm
Certificate of Excellence
Avenida Foietes, 6, 03502 Benidorm, Spain
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Carlos I Hotel
Carlos I Hotel
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347 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Sheffield, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is on the Spanish quarter of Benidorm and is fantastic. All the staff have very good English, lovely to feel as though you are in Spain! We were full board and all the food was great and Spanish so don't expect burger and chips! Our room overlooked the pool, air conditioning was very efficient and quiet room perfect... More 

Helpful?
Thank Karen P
Manchester
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

First impressions were ok, but when arriving in our room (115), it was quite noisy, being opposite a local bar/cafe. We asked to move but were told the hotel was full. Room was very clean, and was kept clean throughout our stay. Full marks to housekeeping who did an excellent job. The main letdown was the food. It was awful.... More 

Helpful?
Thank mrbond2010
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Hello "Mrbond2010", First of all thank you for giving us your feedback about your stay with us. We would like to apologize for the inconveniences you mentioned on your review, especially the buffet. We will study all your suggestions and we hope that we could have another opportunity to upward your expectations with us. Thanks again for your words. In... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent 16 days in this hotel. The first room we were offered had such a smell of sewerage we turned it down and the door to the balcony had a broken lock. The second room smelt a little better but the balcony door lock was also broken and we asked at reception to have it repaired and was told it... More 

Helpful?
Thank Nickie G
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Dear Nickie, Thank you for sharing your stay at our hotel on this social network. We are sorry to hear that your stay was not as satisfactory as you expected and we deeply regret that we were not able to meet your expectations. We will investigate what have happened in order to make sure it won't happen again. Thanks again... More 

Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A great hotel. The staff are very friendly and helpful although not all speak English but it is Spain. Stayed 4 times on my own and felt very safe and welcome. Only ever seen the odd English couple here which is what I like. Good variety of food and free wine and water at meal times. Booked for September and... More 

Helpful?
Thank Denise H
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

First of all thank you for sharing your experience at the hotel Carlos I. It is a pleasure to read that you have had a great holiday and that you have trusted in us several times to spend your holidays in Benidorm. We hope to see you again in September. Thanks again for your words. Best wishes. In CSHoteles we... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 28, 2016 via mobile

We stayed here in July 2015 it's nice and clean, rooms are a bit dated but who spends much time in there room staff very friendly mainly Spanish hotel but they where very friendly this is the main reason we liked it here as there was no English! ! ie stag and hen do 's! ! Ideally located just a... More 

Helpful?
2 Thank Sarah B
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Hi Sarah B, First of all, thank you for sharing your experience about your stay at Hotel Carlos I and your review on TripAdvisor. We are happy that you have chosen our hotel for your holidays and that you have gained such a good impression during your stay. Moreover, it is really nice to receive such nice comments about the... More 

Faulkland, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed February 17, 2016

Just returned from this hotel. My husband and I spent four lovely days here. The room was clean and tidy although a bit dated. It is mainly a Spanish hotel. But, if you want English people stay in England. Food was very good but could have been hotter. Four hours free internet per day. Within easy walking distance of shops,... More 

Helpful?
Thank Nicola W
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Hi Nicola, thank you for your interaction and for sharing your experience at the Hotel Carlos I. Thanks for sharing information that can be useful to future customers. As you say, we are located in a quiet area and the hotel is less than 10 minutes walk from the west beach and the old town of Benidorm. The location is... More 

Perth and Kinross, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 12, 2015 via mobile

Booked this hotel the day of arriving an with the low price I thought hotel Carlos would be very basic. On arriving I was told that breakfast, lunch and dinner would be included in my stay also. My room was fine and no balcony but everything was clean and everything I needed was there. There was a great selection of... More 

Helpful?
1 Thank Kerry M
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Dear Kerry, Thank you so much for sharing your opinion. We greatly appreciate your comments and the positive appreciation of our staff that encourage all the team to continue working with the goal to improve our service every day. Thanks again for your words, we hope to see you soon, best regards. In CSHoteles customer satisfaction is our priority and... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 28, 2014

We have gone to Benidorm 13 years now on our holidays so we really deserve the Benidorm lovers regard! We used to host in Levante area but, last year, we changed our mind and the chosen one was Hotel Carlos I, the proper venue to breath the pure Spanish atmosphere so it´s located in a typical zone for Spanish holiday-makers.... More 

Helpful?
7 Thank Joan J
Reykjavik, Iceland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 5, 2013

I stayed in Hotel Carlos I for 9 days in August 2013. Staff is very friendly. Not all of them speak english, but they are generally very polite and do their best to help you. Our hotel room was not so pretty, the cheap ceiling tiles were very old and dirty. The Air Conditioning system made a lot of noise... More 

Helpful?
2 Thank daytimed
Woolacombe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 4, 2013

Wes.Clarke and Alex Clarke (British) stayed at the Carlos I Hotel in July 2013. The service was in general very good.The hotel was clean and tidy, the staff were polite and quietly friendly. The food was virtually all spanish which for an adult was ok but probably if not so good if your a child. We arrived at 12:45 at... More 

Helpful?
2 Thank Weseee C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Holidays, beach, sun? Hotel Carlos I, Benidorm, offers all that and more. Located in a quiet area ten minutes from the center of Benidorm and the Playa de Poniente, it is the perfect place for those deserved and long-awaited days off. Hotel Carlos I of CS Hotels offers 197 comfortable and well appointed rooms, some of them adapted for the disabled, plus all the services you need to make your vacation perfect: WiFi throughout the hotel, parking, service animation... Book your room! ... more   less 

Additional Information about Carlos I Hotel

Address: Avenida Foietes, 6, 03502 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $69 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlos I Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Carlos i Benidorm
Hotel Style:
#33 Family Hotel in Benidorm
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