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Hotel Helios Benidorm

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#24 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Helios Benidorm
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1,631 Reviews from our TripAdvisor Community

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Showing 1,413: English reviews
Reviewed September 11, 2014

I would just like to say what a great hotel lovley room food so much choice pool was lovley so central to everything first time in benidorm carnt wait to go bk they cater for everyone and everything would highly recommend it from Debbie Michael Hartlepool

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4Thank Debbiekidd
Helios B, Manager at Hotel Helios Benidorm, responded to this review

We are grateful for your review on Tripadvisor. We are glad to know that you had enjoyed your stay with us. We would like to see you soon and make you feel comfortable with us again. Best regards, José María García, Hotel Manager

Bristol, United Kingdom
Reviewed September 10, 2014

I went to the hotel with a family member on 2/9/14 for a week. The room was adequate with a nice bathroom and a spacious balcony. The air conditioning worked well which was a godsend as it was very hot. Restaurant had lots to offer so you could always find something to eat. The downside is people smoking around the...

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1Thank eclipse33
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience because this helps us to improve our service day by day. In reply to your comments, we are pleased to know that you have been happy with their stay at the hotel and that the food and the room were to their liking. Regarding to...

Birmingham, United Kingdom
Reviewed September 9, 2014

i have just returned from 2 weeks at the helios and what a fantastic holiday we had. i have a disabled son and all of his needs were met by this hotel. life guard deserves a medal for what he does. food was excellent rooms were spacious very clean and air conditioning was great. would definatly recommend this hotel to...

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3Thank hadders49
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are glad to know that everything was to their liking. Congratulations will be communicated to Juanjo. We try our best to ensure our guests have the most pleasant stay possible and we are always at your disposition. We hope to see you soon and...

Glasgow, United Kingdom
Reviewed September 8, 2014

I have recently returned on the 3/9/14 from a wonderful weeks holiday in this very comfortable, spotlessly clean and friendly hotel. We were situated on the fourth floor with a nice spacious balcony overlooking a quiet road. We were booked in for half board and the food on display and variety prepared each meal time was quite amazing. Something to...

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1Thank Jean M
Helios B, Manager at Hotel Helios Benidorm, responded to this review

I am contacting you to thank you for your comments on Tripadvisor. We like to know from your review, we can see you have been happy with their stay at the hotel, the size of the room was carried out your needs, the food, the cleaning, and that the entertainments were to your liking. We try our best to ensure...

Preston, United Kingdom
Reviewed September 7, 2014

Went to the Helios 25-3 Sept with my wife & 14yr old daughter .The hotel was very good, quick & polite check-in. Room was a decent size with walk-in shower, clean towels every day.We stopped on full board basis & I can honestly say we didn't have one bad meal. We didn't stop to watch any evening entertainment so can't...

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2Thank phil196744
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First, I thank you for your comments and your interest. We are pleased to know that you have been happy with their stay at the hotel and that the room, the cleaning and treatment of staff were to their taste. We are happy to see that you recommend our hotel. We hope to welcome you back again in the near...

chippenham
Reviewed September 7, 2014

Stayed at the Helios in November at the end of fiesta week last year and again 1st week in July this year. Must admit I did enjoy my stay in July with my parents better than my winter stay. The food still much the same( see my other review) however I found the atmosphere around the pool during the day...

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1Thank benimadChippenham
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm and thank you for staying again with us. We are pleased to see from your review, we can see you have been happy with their stay at the hotel and that the room, the cleaning and treatment of staff were to their liking. We try...

Reviewed September 5, 2014 via mobile

This is our 2nd time at this hotel in benidorm been to other hotels before and I must say I would not go anywhere else. Rooms are spotless and maid service is great. Food in this hotel is also great but could do with some better desserts. Only big downfall in this hotel is at the pool area. Pool area...

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3Thank James M
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First I want to thank you the dedicated time to share your experience because this helps us to improve our service day by day. We can see you have been happy with their stay at the hotel and that the room, the food and the cleaning were to their liking. Regarding to smoking area, we will look into the comments...

Reviewed September 5, 2014 via mobile

4 of us went for a week i said on the way home to our party I'm going to leave a review on trip adviser has anyone got any complaints about the hotel and everyone said no. The food was good the rooms were spotless the staff helpful what more can i say.

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1Thank Ian S
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First, I thank for your comments on Tripadvisor. We are delighted that everything was to your liking and we can see you have been happy with their stay at the hotel. We hope to welcome you back again in the near future. Kind regards, José María García, Hotel Manager

Cardiff, United Kingdom
Reviewed September 4, 2014

Really enjoyed our stay here at the end of August. The reception staff were very friendly and helpful. Rooms were very spacious, cleaned thoroughly everyday by friendly maids, we had two single beds pushed together. The balcony area was large with chairs and table outside with a view of the mountains to the left and bars etc in front and...

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5Thank chris8531
Helios B, Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. In reply to your comments, we are delighted that the food, the cleaning, the treatment of staff and the food were to your liking. Congratulations will be communicated to each of the departments. We do our best to ensure our guests have the most pleasant...

Reviewed September 3, 2014 via mobile

One the best hotels in Spain I've ever been to the food was excellent the staff were excellent and would very very clean recommend it to anybody I have diabetes I asked for a freak it was there in less than one hour I like the idea of those that you cannot go Gamper tell your bed and leave it...

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2Thank John B
Helios B, Manager at Hotel Helios Benidorm, responded to this review

First of all I want to thank you the dedicated time to share your experience. We are delighted that everything was to your liking and we can see you have been happy with their stay at the hotel. We do our best to ensure our guests have the most pleasant stay possible and we are always at your disposition. We...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Helios Restaurant
Hotel Helios Restaurant
Cuisines: International, European, Mediterranean
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation

Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $81 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Helios Hotel Benidorm
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Helios Benidorm staff and other travelers.
281 questions
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Questions? Get answers from Hotel Helios Benidorm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the rear are quieter”
chrispowell39, 6 days ago | Read review
“only stayed once so far but all rooms seem to be good”
silky13, 1 week ago | Read review
“over the years we have been in over 15 hotels in Spain this hotel ranks in the top 3”
malcoms902, 1 week ago | Read review
“We were on the 6 floor which was fine not to hooey”
stevendelia79, 2 weeks ago | Read review
“Nothing more to add.”
1terence, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question