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Hotel Helios Benidorm

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#23 of 194 Hotels in Benidorm
Certificate of Excellence
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Hotel Helios Benidorm
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1,447 Reviews from our TripAdvisor Community

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Showing 1,257: English reviews
Stirling
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

What a fabulous hotel,food was nice something for everyone,lifeguards were brilliant that needed a wee bit of help into the pool it was so nice to see this,enjoyed the hotel that much going back the October and taking my granddaughter can't wait to go back to such a clean fresh hotel with excellent staff.

Helpful?
Thank Margaret S
Ballymena, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just home 2 weeks now,hotel was once again superb,asked for pool view and low floor ,got both,reception staff very helpful but younger lad needs to smile at customers ,doesn't cost much to smile,pool was lovely plenty of loungers but can get cramped later in the day,,rooms were very clean and maid service excellent,went full board and plenty choice ,a little... More 

Helpful?
Thank beenbe4e
North York Moors National Park, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Clean, friendly, spacious hotel and grounds. Lots of sunbeds and a lifeguard to man the reservation of sunbeds which was great. Right in the center of Benidorm and a very short walk to beach which was good as I can't walk far, excellent facilities for disabled people also. Only minor moan could be about food but there was plenty of... More 

Helpful?
Thank mandieloveshols
Dolgellau, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our first visit to Benidorm and it was very good, we were first drop from the airport, on arrival very nice helpful guy on the desk checked us in the quickest I have experienced and gave us a snack box as we arrived just after midnight. I have to say all staff friendly and helpful, as others have... More 

Helpful?
1 Thank Aneurun
Helios B, Quality Coordinator at Hotel Helios Benidorm, responded to this review

Dear Guest, First of all, we want to thank you for choosing and recommending us. It is an honour for us to know that we exceeded your expectations, that's our purpose! Thank you for let us know that you liked our staff, our entertainment and our restaurant. Please, come back soon, we are waiting for you from now. Our best... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just came back from here yesterday. The hotel itself is very nice. Very clean, modern. The rooms are a little small but very well decorated. The walls are a little thin and you can hear people walking and talking in the corridor (or when someone walks to bathroom above you). It wasn't that much of a inconvenience though. The pool... More 

Helpful?
Thank Kelly G
Helios B, Quality Coordinator at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for let us know that you spent a good holiday with us. We will take into account your feedback to improve from now. We are glad to know that you would come to visit us again, we wait for you! Best regards. More 

larkhall
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel, great staff, great rooms, life guard was spot on, bar staff were friendly and efficient at all times, considering the hours they put in, very central, only one gripe, if parents could keep an eye on their children as witnessed parents one end of the pool and children causing havoc the other end. Apart from that we'll pleased... More 

Helpful?
Thank bullyboyLarkhall
Helios B, Quality Coordinator at Hotel Helios Benidorm, responded to this review

Dear Guest, We would like to thank you for the dedicated time to share your experience in Helios Hotel Benidorm. We are delighted that you think this is a great hotel with a great staff because that means we have done a good job. We are sorry for the inconveniences in the pool area, there are other times that it... More 

Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 7 nights and arrived back to England yesterday. This is the first time I've been to Benidorm and this hotel was amazing. It's definitely not a 3* more like a 5*. Stayed on the very top floor with the back view but was still great. Food was lovely, was always something for me to eat considering I'm... More 

Helpful?
1 Thank Laurenjade20
Helios B, Quality Coordinator at Hotel Helios Benidorm, responded to this review

Dear Guest, First of all, and on behalf of all Hotel Staff, we want to thank you for choosing us. Your words made us happier today. We are glad to know that you liked Benidorm and you enjoyed your whole stay. Please, come to visit us the next year, we will welcome you with opened arms. We hope to see... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have to say that this is the best hotel that I have stayed in in Benidorm and believe me I've stayed in lots!! The pool entertainment was excellent for the children (and adults) and the foam party was very entertaining, the entertainment staff around the pool were fantastic, friendly and very entertaining and I must say that they have... More 

Helpful?
1 Thank Carly G
Helios B, Quality Coordinator at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for the dedicated time to share your experience in our hotel. We are glad to know that you enjoyed almost everything of your stay, and we are sorry that the food wasn't great for you. We will keep improving day by day and we hope to get 5 stars after your next visit, we... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Too much noise to sleep had to ask to be moved from pool side to back of hotel where was much more peaceful .Terrible choice of food on buffet, chewy meat,had to spend extra cash dining out was so bad. Polite staff But not worth the £500+ per person ,broken fridge and remote for Tv -tho replacement was given. Would... More 

Helpful?
1 Thank Rachael t
Helios B, Quality Coordinator at Hotel Helios Benidorm, responded to this review

Dear Guest, First of all, we want to thank you the dedicated time to share your experience with us, your feedback helps us to improve our service day by day. We take all remedial actions to ensure this type of situation with the noise doesnt occur, although we cannot control it always, especially at this time of the year. We... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Hotel Helios Restaurant
Hotel Helios Restaurant
Cuisines: International, Mediterranean, European
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $70 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Helios Hotel Benidorm
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
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