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Hotel Magic Fenicia

Traveler (355)
360
Panoramas (9)
Pool & Beach (90)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Airport Transportation
Children Activities (Kid / Family Friendly)
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Harbor View
Ocean View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
255Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
1,126Reviews
540Photos
121Q+A
61Room tips
Traveler rating
  • 406
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  • 196
  • 85
  • 127
Time of year
Traveler type
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Popular mentions
I have just returned from here, the food is average but they cater for all dietary needs. Hotel itself was generally populated with over 50’s Spanish who do not like tattoos and younger people. However the staff are friendly and they all did all they could to help us at all
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Hotel was decent but very old customers, receptionist was brilliant helped us when needed is 5* for Sol deserves a pay rise. Would come back again pool area was clean gym could do with a refurb not much equipment
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Response from Dircristal, Manager. at Hotel Magic Fenicia
Responded 5 weeks ago
Dear Mr Davies We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as our in House QIO System that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. Also we appreciate the great comments about the spotless cleaning-service and our Staff always oriented to the guest service. We also have internal and external audits that measures the satisfaction of our customers. In Magic Fenica there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations. Formula 24 Guarantee of Satisfaction. If in 24 hours your expectations have not been fulfilled, you have the right, by using our formula 24 guarantee of satisfaction, to cash in (with no costs for cancellation except services already consumed) and we will help you to find another accommodation, including in another chain. You holidays are our priority. Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement. Yours sincerely, Santiago Senz Manager Magic Fenicia Hotel
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Whilst this place is a little dated, it’s perfectly clean, the staff were pleasant and it’s located close to the beach. My sister and I stayed her whilst we had a childfree few days in Benidorm. When we first arrived, we turned our noses up a little - it’s very 80s... but then
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Response from Dircristal, Hotel Management. at Hotel Magic Fenicia
Responded Oct 2, 2018
Dear JemmaHanger, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. Also we apreciate the excellent comments about the location just in the heart of Benidorm and right near the beach, spotless cleaning-service and specially our warm welcome of our staff oriented to the guest service. We also have internal and external audits that measures the satisfaction of our customers. n Magic Fenica there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations. Formula 24 Guarantee of Satisfaction. If in 24 hours your expectations have not been fulfilled, you have the right, by using our formula 24 guarantee of satisfaction, to cash in (with no costs for cancellation except services already consumed) and we will help you to find another accommodation, including in another chain. Your holidays are our priority. Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement. Yours sincerely, Santiago Senz Manager Magic Fenicia Hotel
Read more
We stayed here for 4 days over a weekend and after reading poor reviews unsure what to expect. However we loved it. Yes could do with modernising in places but it is clean and tidy . Staff were absolutely brilliant and very accommodating to us. You can use any of the magic
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Response from Dirfe, Dirección. at Hotel Magic Fenicia
Responded Jul 19, 2018
Dear Adele W, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as our in House QIO System that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also apreciate the excellent comments about brilliant accomodation, All Inclusive Offer with the posibility to visit other Hotels in our chaine, and Food & Beverage Offer with Top Brands and our friendly Staff oriented to the guest service. We also have internal and external audits that measures the satisfaction of our customers. In Magic Fenica there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations. Formula 24 Guarantee of Satisfaction. If in 24 hours your expectations have not been fulfilled, you have the right, by using our formula 24 guarantee of satisfaction, to cash in (with no costs for cancellation except services already consumed) and we will help you to find another accommodation, including in another chain. You holidays are our priority. Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement. Yours sincerely, Santiago Senz Director Hotel Magic Fenicia.
Read more
The staff were so friendly here, the food was lovely and varied, facilities are very good with a roof top pool and a fully stocked bar, about 2 minute walk to beach. Staff are very Spanish but still very helpful. This hotel worked in a couple really well and because it's on the
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Response from Dirfe, Dirección. at Hotel Magic Fenicia
Responded Jul 17, 2018
Dear jamescastle9, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as our in House QIO System that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. Also we apreciate the great comments about lovely Quality and Choice of Food, locations just in the city center and next to the beach and not far from the lively strip, Bar service and our Staff oriented to the guest service. We also have internal and external audits that measures the satisfaction of our customers. In Magic Fenica there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations. Formula 24 Guarantee of Satisfaction. If in 24 hours your expectations have not been fulfilled, you have the right, by using our formula 24 guarantee of satisfaction, to cash in (with no costs for cancellation except services already consumed) and we will help you to find another accommodation, including in another chain. You holidays are our priority. Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement. Yours sincerely, Santiago Senz Dirección Hotel Magic Fenicia.
Read more
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All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Magic Fenicia
The Standard Room at the Hotel Magic Fenicia
Professional photo exclusively commissioned by TripAdvisorHotel Magic Fenicia
The Standard Room at the Hotel Magic Fenicia
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12345645
we We’re told we could use the facilities of the other hotels, but I’m afraid I can’t answer on the shuttle bus question as I have no idea. Maybe email the hotel, they were very helpful. Hope this helps
1 vote
Show all answers
Hello, The Fenicia doesn't have sea views, but the beach is five minutes away. Best regards
1 vote
Hi Sonia - Its in the old town - just a few seconds away from the front. Very good location. (If you prefer the old town of course) . Having said that its only about a 15-20 minute walk along the beach front to the new town and the likes of Genoa street where the many live music bars are. If you like Karaoke , there is a good bar called Vincents a few seconds away. Sorry for the delay in answering - I tend to go in fits and starts with TripAdvisor :)
0 votes
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12345625
"Top Floors"
"see the the room first."
"Very clean . Towels change every day.would have liked more than one English channel on the TV. "
"It has lifts"
"request a balcony not all rooms have them"
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PRICE RANGE
$63 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
magic fenicia hotelmagic fenicia benidorm
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
270
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