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Servigroup Castilla

#9 of 194 Hotels in Benidorm
Certificate of Excellence
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Servigroup Castilla
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763 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Melbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Bad points first .food was some times worm or cold and not much to chose from compered to some other hotels . At night it was so quiet as the band played there was only one couple their every night. It was the Same at 8pm and 10pm /11pm all week . Around the pole their is no atmosphere very... More 

Helpful?
Thank Paul B
Glasgow, Scotland
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for 1week in July. Never been to Benidorm so wasn't sure what to expect. Hotel put on a snack for us arriving late which was really appreciated . Hotel is located on the outskirts of the old town but nearer the new town. Nice quiet relaxing time however quite a bit back from the promenade and old town so... More 

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1 Thank herbii
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hello, we (husband, daughter (8) me) went for the first time to Benidorm. We looked on TripAdvisor and decided to go to hotel Castilla!! We loved it....we do advice half pension....we love eating local to. So that was perfect! The staff is lovely!! We had a super holiday... Thank you

Helpful?
Thank Ashleyandme
elgin scotland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I spent a week at this hotel in mid June and really enjoyed our stay. The bedrooms were fine as was the food and the bar areas, but the main asset was the staff. unusually for us we had to deal with the reception staff (faulty safe lock) and they couldn't have been more helpful, the same... More 

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Thank hammy6414
surbiton,surrey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Visited for 5 nights in mid April 2016, very impressed with Reception on arrival, very helpful friendly efficient service. Room, clean with, fridge, flat screen tv, comfortable twin beds, crisp white sheets, large furnished sunny balcony. The rooms decor was tired and was only reason I could not award 5 stars deserves 4 and a half because room is only... More 

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Thank BrianSWLondon
Stafford, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Visited the Castilla many times but over five years ago. Staff are still wonderful but rooms need updating. The bathrooms compared to the Pueblo hotel are tired and need to be brought up to the Servigroup standard. There, walk in showers are the norm and are what most people look for today. Show cooking at breakfast was very slow. We... More 

Helpful?
Thank Marj83
Fareham, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So what was I expecting of our hotel?. Well, firstly our friends recommended it however it was in Benidorm and I wasntsure it was the holiday for me. On arrival we were more than happy from the outside. It wasn't an enormous behemoth but a smart looking 11 floor, 132 room hotel. We arrived late and were told that a... More 

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3 Thank davet876
Buckinghamshire, United Kingdom
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, friends stayed their last year and it lived up to its reviews. only criticism the food could have been a little hotter at the evening meals. Otherwise great staff, very friendly, clean and well positioned for everything. Would go back there again without a doubt. Reception Jackie very helpful and in the Restaurant manager Alfonsoe.

Helpful?
Thank Lynne M
Peterborough, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really nice hotel and not too far from anywhere. We traveled with my 19 year old Nephew and I emailed the hotel to ask for rooms near each other, I received a lovely reply and my request was granted. We arrived quite late and had missed dinner but the hotel laid on cold meats and salad which was very much... More 

Helpful?
Thank Karen M
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $89 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#3 Romantic Hotel in Benidorm
#7 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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