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Hotel Ambassador Playa I & II

#24 of 194 Hotels in Benidorm
Certificate of Excellence
C/ Gerona, 39-41, 03503 Benidorm, Spain
Hotel amenities
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2,270 Reviews from our TripAdvisor Community

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Showing 2,207: English reviews
Bridgend, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Just returned from a week's holiday at the Ambassador Playa 2. Very disappointing, how it's changed in 2yrs.The staff are the same from the restaurant to the pool boy all very freindly. We found the food on offer was not as good as it was,very repetitive same for lunch then repeated in the evening. Sausages from breakfast where then used... More 

Helpful?
Thank allanlewi
t-rex123, Guest Relations Manager at Hotel Ambassador Playa I & II, responded to this review

Dear allanlewi, Thank you for your thoughts on your recent holiday, and wwe are sorry our Hotel did not meet your expectations and that Benidorm was not to your liking. We have forwarded your comments on to our Hotel Manager although we're pleased that you found our Hotel Staff friendy and you thought our Hotel entertainment to be enjoyable. Benidorm... More 

Glasgow, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a last minute week at the Ambassador Playa II from 5-12 July. We had not been to Benidorm for over 20 years, so thought we would go back and see how it had changed or if it hadn't. The check in was OK, but you could not pay for your safe or TV remote or rent a fridge... More 

Helpful?
3 Thank govanmac
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had a lovely holiday within a great hotel. Sadly this was spoilt on my very last day due to the arrogance of the restaurant manager. I sat down to my last meal at the hotel and was eating away when the manager approached our table then walked by. Me and partner looked at each other and thought that was strange.... More 

Helpful?
Thank Sam K
t-rex123, Guest Relations Manager at Hotel Ambassador Playa I & II, responded to this review

Dear Sam K, Thank you for your review. We are very sorry for any incidents which occured in the dining room. It is not permitted to bring drinks from outside into the Hotel Restaurant and there was obviously a misunderstanding as to where the drink had been purchased. Feedback is important to our company and we have passed your comments... More 

Cardiff, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Visited this hotel on 25th June with my husband for a week, hotel spotlessly clean, lovely rooms, most of the staff we spoke to were very friendly. Would like to give a special mention to the guys in the explorers bar, so helpful and polite. The food was not very good at all, luke warm at the best. I noticed... More 

Helpful?
Thank welshsue46
lancashire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed ambassador 1 for 12 days excellent hotel food nice but a lot of the same every night but still nice . Rooms are lovely but we had our 17 year old daughter in with us and room is small for 3 beds but for 2 is ideal. Getting a lounger by pool is impossible they are like ants running... More 

Helpful?
1 Thank kirstiejoe
Chester, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was clean. We had a pool view. The only issue was getting a sun bed. Not the best of pools - not as good as sol pelicanos pool. The location was excellent - every thing on your door step. I would recommend valantiono bar with Martin Kent show fantastic also benidorm tom at rockafellas. we stayed 4 nights,... More 

Helpful?
3 Thank moyposs
Stoke-on-Trent, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went to the ambassador it was lovely. The food was great plenty of choices.hotel very clean and staff were friendly. Would highly recommended it. The entertainment Is great hotel big and spacious was in room 102 very clean.plenty of food choices pool great

Helpful?
3 Thank Amanda P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Ambassador Playa I & II

Address: C/ Gerona, 39-41, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $83 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ambassador Playa I & II 3*
Number of rooms: 398
Reservation Options:
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Also Known As:
Hotel Ambassador Playa i And Ii
Ambassador Hotel Benidorm
Ambassador Benidorm Hotel
Hotel Ambassador Benidorm
Ambassador Playa Benidorm
Ambassador Playa Hotel Benidorm
Hotel Style:
#4 Spa Hotel in Benidorm
#11 On the Beach Hotel in Benidorm
#21 Romantic Hotel in Benidorm
#27 Family Hotel in Benidorm
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