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Gran Hotel Bali - Grupo Bali

Calle Actor Luis Prendes, 4 La Cala, Playa Poniente, 03502 Benidorm Spain
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Traveler (4320)
Room & Suite (566)
Pool & Beach (414)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Contactless check-in
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Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gran Hotel Bali - Grupo Bali
Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#94 of 195 hotels in Benidorm
Gran Hotel Bali is the most singular hotel on the Costa Blanca, being the highest hotel in Europe. It is situated in La Cala de Benidorm, very close to the sea and is made up of two buildings with impressives views of the Benidorm skyline and Poniente Beach, certified with Bandera Azul. Our highest tower, was built in 2002, measures 186 meters with 52 floors of which 43 are of use for guests, and the total is 776 rooms, where there are 12 suites. In-room amenities include with an additional cost: room service, laundry service, and wireless Internet access in rooms. Our emblematic hotel has a luxurious lobby with 18 lifts, two of which are panoramic, and the reception area is open 24 hours. Among the services offered by the reception, the rental of safes, courtesy rooms, our service of the wallet card where you can use the room key-card to pay for your drinks and food without money, recharging the same and enjoying a 15% discount, and currency exchange. It also has a TV room, our Club Cotton Club and a games room. Gran Hotel Bali has two air-conditioned restaurants where we have high chairs for families with children. Also, there are areas with show cooking and buffet. Regarding to the cafeterias are 4 areas for use and enjoyment of our guests. With respect to the offer of leisure and entertaintment, Gran Hotel Bali has an extensive complete and adapted program to all ages. As well as, the hotel has 3 swimming pools on our magnificent terrace: one for adults and children, a children's pool and the large lake with an outdoor jacuzzi, surrounded by a large solarium area with sunbeds and umbrellas. In the same area, children can enjoy on our mini playground. In addition, we have additional services with cost as the visit to our viewpoint for our clients or those who want to enjoy the heights of our hotel looking Benidorm. There is also a hairdressing salon, our Fitness Center (sauna, massage, beauty salon, gym) and garage for an additional payment, as well as a free Wi-Fi connection in public areas. Gran Hotel Bali also offers a several multifunctional lounges fully equipped to host any type of event or celebration, highlighting our magnificent and spacious Palacio de Cristal lounge with direct access from our garden. As well as, our business guests could use our conference room and Internet access.
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Full view
Property amenities
Paid private parking on-site
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Parking garage
Paid wifi
Outdoor pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Rooftop terrace
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
VIP room facilities
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Bay View
Languages Spoken
English, French, Russian, Spanish and 2 more


Full view
94Great for walkers
Grade: 94 out of 100
49Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
7402Reviews873Q+A100Room tips
Traveler rating
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Popular mentions
casagordon wrote a review Jan 2021
Villamartin, Spain85 contributions30 helpful votes
Enjoyed our stay it been a couple of years ago but we are going back hopefully this year if it's open stunning views from the roof great facility's friendly staff very nice rooms would recommend easy access to cars and restaurants terra metica and golf courses
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Date of stay: January 2021Trip type: Traveled as a couple
styrene45 wrote a review Nov 2020
United Kingdom63 contributions38 helpful votes
I love this hotel, it is busy, it is buzzing, it is the cleanest hotel I have ever stayed in, and the staff are marvellous. Carlos the manager cannot do enough for his guests, he runs round like a headless chicken, is very busy but always has time to say hello, smile and help if you need it.
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Date of stay: February 2020
Trip type: Traveled on business
Room Tip: Overlooking the med is the best
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Sophie W wrote a review Oct 2020
Worthing, United Kingdom40 contributions16 helpful votes
I originally booked the Cabana Hotel the other side of Benidorm town, however, we were changed to this hotel. First impressions were great. It's 186m high, has an outside lift that goes up to the 43rd floor in tower 2 and caters for thousands of guests. Check in at reception was nice. Didn't have to wait too long, maybe 10 minutes during busy times, information for your stay was all placed into an envelope for you to keep. We went up to our room and it was perfectly adequate for our stay. Temperature control, freebies in the bathroom (including a comb!), satellite TV, balcony with a view over the pool, VERY comfortable mattresses and fresh, clean linen. Breakfast was good with a wide selection of food. They have disposable gloves and hand gel dotted around so it is very hygienic. I did come across a piece of raw chicken by the poolside which was hilarious but I informed them right away and it was sorted. I assume that some children thought that a slab of chicken was the best thing in the world and wanted to play with it. However, the pool chemicals would have killed any germs, no problems there. I did have an issue but I spoke with the hotel manager who was very apologetic and even offered us a free night stay to apologise. I have absolute confidence that the manager will improve anything that needs improving. Tips: 1. At meal times, get the stairs down and the lift back. Yes you have to wait for the lifts (7 in tower 2) but if you hold down the button, you tend to get more lifts than just pressing it once. The breakfast is allocated timing, either 08:00am or 09:30am, choose what you wish. 2. The free wifi only works in public areas. If you want wifi in your bedroom, you will need to pay for it. It's only fair, it's what we do in the UK. Take it or leave it. 3. Enjoy yourself and relax...
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Date of stay: October 2020
Room Tip: Rooms with a balcony in tower 2 are lovely
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Carl wrote a review Sep 2020
1 contribution
Lovely hotel, great facilities. Friendly staff; Rodrigo the reception manager is particularly helpful! Would definitely stay again. The pool is also fantastic and the beach is a very short walk from the hotel
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Date of stay: September 2020Trip type: Traveled with friends
Response from Grupo Bali Benidorm, Atención al cliente/recepción at Gran Hotel Bali - Grupo Bali
Responded Oct 10, 2020
Estimado Huésped Muchas gracias por dejarnos una valoración . Nos alegra saber que su estancia fue agradable en términos generales.Esperamos poder volver a verle en un futuro cercano Saludos
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Lucinda07 wrote a review Sep 2020
Alicante, Spain50 contributions58 helpful votes
Stayed for the weekend (Friday to Sunday) in Bed and Breakfast at the hotel. First impressions are great, lovely entrace hall, building looks amazing and all very clean. On check in the lady was average, she wasn't rude but not particularly friendly. It doesn't really bother me as I don't need someone who is overly chatty. She told us the room number and how to get to the room but didn't really give any other information, I imagine she would have if we asked but didn't need to. As suggested previously, there doesn't seem to be enough staff on at busy times. On entering the room, the first thing I wanted to see was the view. It is a great view. Well, the sea view side at least. I imagine the other side would be nice, so long as you are high up as you can see the mountains etc. from behind the hotel. The furniture is very dated and some of the paintings were peeling off the wall. The bathroom is decent. All the room was clean. The bed was really comfortable. There is a lot of storage in the room, many draws and a big wardrobe. The only thing is not to my taste as very dated, however that can be overlooked in my opinion because of the view. The breakfast is nice. There are a lot of options, in fact more than in most hotels I have been in. The bad thing with breakfast is the times. When we checked in she told us we had been allocated the time slot 8am-9am (breakfast is 8am-10.30am). I don't know if this is due to coronvirus or if this is a normal thing here but I think you should be offered the choice and not told - I don't mind getting up early but I was looking forward to a lie in as it was my birthday and I get up everyday early! The only thing I can say bad of the breakfast is that a lot of the "hot" options were cold. We presumed that when the man brought fresh croissants they would be warm but no, they were cold and must have got warm under the lamps there. I was happy with breakfast though - I have cereal and toast and that was fine! We had no problems with the lifts as mentioned previously. The only time we did was on check out, but it was because everyone seemed to have decided to check out at the same time! I can imagine it is a problem though when the hotel is busy if a lot of people go at the same time and the lift has to stop regularly - there are stairs but obviously from the high floors it would take a while! I didn't mind the lifts though as you expect to be stopped a few times in such a high building. The hotel is near to Mercadona and there are bars and restaurants nearby. If you are looking for the lively side of Benidorm thought I wouldn't recommend it. It was 15 mins in the car or 30 plus minutes walk. I don't know of the buses as didn't catch them. Overall, I had a good weekend in the Bali. The reason for the 3 stars and not higher is because the price that is charged is excessive for what you receive in my opinion. There are nicer hotels for the same price. I imagine a lot of people pay for the views, which did balance it. I would not rate the hotel as 4 stars personally, maybe if it is updated a bit it would be considered 4 star.
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Date of stay: September 2020
Sleep Quality
2 Helpful votes
Response from Grupo Bali Benidorm, Atención al cliente/recepción at Gran Hotel Bali - Grupo Bali
Responded Oct 12, 2020
Estimado Huésped Muchas gracias por dedicar parte de su tiempo a dejar una valoración . Sentimos profundamente no haber podido estar a la altura de sus expectativas . Hemos tomado nota de todos los puntos mencionados y nos lo hemos tomado todo muy en serio para que no se repita. Ademas vamos a hacer una remodelacion de diferentes departamentos . Una vez mas me gustaría disculparme en nombre del Gran Hotel Bali . Saludos
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$76 - $338 (Based on Average Rates for a Standard Room)
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SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
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Frequently Asked Questions about Gran Hotel Bali - Grupo Bali
Which popular attractions are close to Gran Hotel Bali - Grupo Bali?
Nearby attractions include Fronton Playa (0.1 miles), Karaoke Sunset 520 (0.08 miles), and Gin Club 1910 (0.2 miles).
What are some of the property amenities at Gran Hotel Bali - Grupo Bali?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Gran Hotel Bali - Grupo Bali?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gran Hotel Bali - Grupo Bali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Gran Hotel Bali - Grupo Bali?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Gran Hotel Bali - Grupo Bali?
Conveniently located restaurants include Localolita Street Food, Seven Stars, and Paradise Bar.
Are there opportunities to exercise at Gran Hotel Bali - Grupo Bali?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Gran Hotel Bali - Grupo Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Hotel Bali - Grupo Bali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Gran Hotel Bali - Grupo Bali?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, and Portuguese.
Are there any historical sites close to Gran Hotel Bali - Grupo Bali?
Many travelers enjoy visiting Cementerio Literario de Polop (6.6 miles), Castillo de Polop (6.6 miles), and Gaia Altea (7.6 miles).