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Hotel Don Pancho

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#3 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Don Pancho
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1,564 Reviews from our TripAdvisor Community

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Showing 1,408: English reviews
Burton upon Trent, United Kingdom
Reviewed June 30, 2015

First time in Benidorm and went with mixed expectations! Can honestly say we loved it! Hotel Don Pancho is a fantastic hotel with a brill location- 2 minutes to the beach and promenade. Rooms super- all sea facing. We were on the 4th floor and could see the beach. Restaurant great. We were half board and you can just decide...

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Helpful?
2Thank Liz F
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Many thanks from all of us! We appreciate you choosing our hotel and for writing about us here on TripAdvisor. We all also send our best wishes to your adorable baby… all better now we hope! We are pleased you felt satisfied with our service attending to your family and that you find the hotel to be fabulous. We are...

Kingston-upon-Hull, United Kingdom
Reviewed June 30, 2015

fruit wine slippers bathrobes tea ect 2x water daily all this when you upgrade well worth the extra cost,.stayed at this hotel 8 times ,staff great food great 10 out of 10 this hotel is a must if you want to relax ,it also has a wide range of nightly entertainment.

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1Thank pildriver
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for selecting our hotel again! We are very happy that you enjoyed the superior room and the nightly entertainment. We appreciate that you have taken the time to review our hotel and we hope that we continue to meet you expectations on future visits. We invite you to come back again the last week of October for a...

Lancs
Reviewed June 28, 2015

Just spent an excellent two weeks at the Don Pancho Hotel in Benidorm. Can't speak too highly about the service, the staff, the location. All hotels have their Pros and Cons but nobody can really fault this Hotel. The restaurant is large and more importantly the food is very good with ample choice daily at breakfast and dinner. Rooms are...

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3Thank Wiggy67
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are delighted that you have taken the time to write such a fabulous review, THANK YOU! As you mention, we will be closing for a massive refurbishment starting November 1st, 2015 through spring 2016. You can bet that the hotel will be even better! Nonetheless, please do keep in mind that after the refurbishment we plan to continue to...

Llansanffraid Glan Conwy, United Kingdom
Reviewed June 24, 2015

visited in may and june now booked for august, fantastic hotel great food lovely clean rooms fantastic staff, stayed in a superior room on the 11th floor both times we booked direct with the hotel you get free entry to the Benidorm palace, free entry to the casino 10% of your drinks bill if you book it this way the...

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4Thank Andrew M
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

THANK YOU! May, June and now August… we are thrilled you enjoy yourself so much here that you continue to select our hotel. We are truly blessed to have guests like you! We are delighted that you find our staff helpful and our location convenient. Also, as a family-owned hotel, we truly appreciate that you booked direct with us instead...

Reviewed June 24, 2015 via mobile

My friend stayed 5 yrs ago.1st time for me at this hotel. Excellent. Staff friendly and helpful. Wide choice of food which was lovely. Plus the people we met was was friendly. Over all 10+ A.Star. Will be coming back in the new year .

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2Thank Jackie D
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are thrilled that you had a great first visit at our hotel and that you have already decided to come back. We invite you to join us the last week of October for the last celebration before we close temporarily for our refurbishment (Refurbishments begins November 1st, 2015 – spring 2016)… there will be lots of special freebie’s and...

England, United Kingdom
Reviewed June 21, 2015

stayed here for a week june 9 to 16, recommended by a work colleague. The hotel itself is spotless and the decor is lovely (cant believe its having a refurb). staff at the front desk are very helpful but it seems they find it hard to crack a smile as for the waiters and waitresses oh and the maids they...

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2Thank julia h
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thanks for saying we are “fab”! We are very lucky because we have “fab” guests like you that select our hotel and then are kind enough to write wonderful comments about us on TripAdvisor! We are extremely glad that you found the food and location exceptional. We are also thrilled that you were pleased with the staff. We are disappointed...

middlesbrough
Reviewed June 21, 2015

Well I would like to thank the staff from Hotel Don Pancho for another perfect stay at their fantastic hotel. This was our third stay. When we arrived we were booked in very professionally and efficiently. The Reception staff are really helpful and very friendly especially Antonio (I think this was his name). He always seemed happy to help. I...

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5Thank theboroboys
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

“I for one would certainly not stay anywhere other than Don Pancho. If the Don Pancho was fully booked, then I would not go to Benidorm simple as that.” What can we say other than…THANK YOU SO MUCH! We are extremely happy that you have chosen our hotel and that you would not go anywhere else! We are speechless! It...

Stoke-on-Trent, United Kingdom
Reviewed June 18, 2015 via mobile

Just returned from a fantastic holiday. The Hotel was brilliant. The food was 1st class the staff were very friendly and helpful nothing was too much trouble and the standard of cleanliness was excellent by far the best hotel we have stayed in abroad

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4Thank maureen w
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

WOW! The best hotel you have stayed in abroad! This is quite the compliment and we are so thankful that you took the time to write it on TripAdvisor! We are pleased that you found the food, staff and cleanliness of the hotel to be brilliant. We hope you will come back and see us soon. Remember that the hotel...

UK
Reviewed June 17, 2015

Just returned from a 2 week holiday at the Don Pancho - we have visited this hotel many times over the years and have never been disappointed - the staff are all friendly and helpful especially Raymond on reception who always had a smile on his face and a cheery greeting every time we saw him - our room on...

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2Thank UkJbr
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Many thanks for taking the time to share your opinion and for choosing our hotel. We are so glad that after so many years we have not disappointed you. Our objective is for you to enjoy yourself and keep coming back for many more years to come. Special thanks from Raymond, Isabel, Javier, Matias and Miguel whom thank you for...

mold
Reviewed June 16, 2015

My parents stay at the Hotel for a month during March and April and I join them for the last week. The staff are lovely and so helpful; nothing is too much trouble. The food is of a high quality with plenty of variety for all pallets. The Hotel is undergoing refurbishment and will be able to offer an overall...

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1Thank kAR t
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Many thanks to you and your parents for choosing our hotel every year for your “annual pilgrimage”. We are very lucky to have you as repeat guests. We are overjoyed that you highly recommend us and that you have no doubts about returning to visit our hotel. We will continue to do our best each day to keep you and...

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Conference Facilities

Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $118 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Don Pancho staff and other travelers.
265 questions
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Questions? Get answers from Hotel Don Pancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Superior room on a high floor it's worth the extra”
springfield35, 4 days ago | Read review
“Upper floor best views”
scotguy68, 6 days ago | Read review
“High floor”
stokies2, 1 week ago | Read review
“All rooms have a sea view and balcony area which gets the sun”
V7030ZLanthonyl, 1 week ago | Read review
“High floor recommended, views are spectacular. All rooms face sea.”
Paulinedance, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question