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Hotel Don Pancho

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Avenida Mediterraneo 39, 03503 Benidorm Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1613)
Room & Suite (321)
Dining (153)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Don Pancho
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 198 hotels in Benidorm
Location
Cleanliness
Service
Value
Travelers' Choice

Hotel Don Pancho is an excellent choice for travelers visiting Benidorm, offering a charming environment alongside many helpful amenities designed to enhance your stay.

Given the close proximity of popular landmarks, such as Benidorm Old Town (0.6 mi) and Balcon del Mediterraneo (1.0 mi), guests of Don Pancho can easily experience some of Benidorm's most well known attractions.

Hotel Don Pancho is a charming hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travelers visiting Benidorm. For guests with a vehicle, parking is available.

If you’re looking for an Italian restaurant, consider a visit to Duetto, Pizzeria L'Originale, or Bistro Venexia, which are all conveniently located a short distance from Don Pancho Hotel.

Plus, during your trip, don't forget to check out a natural history museum, such as Centro Cultural Maritimo.

Enjoy your stay in Benidorm!

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Beach
Bowling
Free airport transportation
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Game room
Entertainment staff
Evening entertainment
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
Salon
Adults only
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, Catalan and 2 more
2980Reviews768Q+A100Room tips
Traveler rating
  • 2,197
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  • 161
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  • 30
Time of year
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Popular mentions
DEREK H wrote a review Jan 18
Lytham St Anne's, United Kingdom69 contributions48 helpful votes
The first thing to say is that when you get to benidorm and walk around you soon realise what a difficult time local hospitality and hotels have experienced . There are still approx 40% of hotels closed , many well known british favorites so you have to give enormous credit and recognotion to the Don Pancho management for actually being open which must have been a very difficult decision regarding staffing and dining decisions . The good news is that there are now clear signs of recovery , increased bookings and a feeling that things are now at last getting back to normal , the whole place is getting busier . The Don Pancho is EXCELLENT all round . Check in and ALL reception staff are excellent , friendly and professional throughout our stay . We had a lovely superior room which we thought was superb , all rooms face the sea , our room had tea coffee kettle and fridge . Room service was EXCELLENT , the staff work so hard to get round all the rooms . Dining was EXCELLENT , breakfast was superb with a huge range of everything you could possibly desire inc fresh cooked omlettes , eggs of all types , bacon , coffee etc etc . ALL the chefs are excellent , friendly and nothing is too much trouble . They are happy to accomodate every individual request with a smile . Buffet style help yourself wearing a mask and plastic gloves for the utensils - no problems . Covid rules all round the hotel are sensible and strictly adhered to . Evening meals were again EXCELLENT , buffet style self serve and such a wide choice availaible from all types of salads to a wide range of main courses with something for all tastes , two soups , grilled fried fish all vegitables , meats steaks , steak pies , curries Paella etc etc , simply superb quality . ALL the dining room staff were EXCELLENT , friendly efficient and professional , huge thanks to ALL of them . We really enjoyed our dining experience . In summary , Don Pancho management , ALL personnel across ALL departments deserve a huge thanks and appreciation for what they have ALL achieved in opening so well in such difficult circumstances , well done . HIGHLY RECOMMENDED.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Luisa Soler, Marketing at Hotel Don Pancho
Responded yesterday
Dear Derek, It is very difficult for us to express in words the immense joy we feel when we read your review. These are very hard times in which our employees are giving doing their best to ensure that our guests are enjoying an unforgettable and very safe stay. To read in your review that we are achieving that goal makes us very proud. Thank you very much for your words, I will share them with the whole team. We look forward to welcoming you back to your home at the Don Pancho very soon. Best regards Don Pancho Team
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mike wrote a review Jan 16
41 contributions15 helpful votes
Today we had Lunch at Hotel Don Pancho We were bitterly disappointed and rather embarrassing, I had invited some friends , We arrived about 1400h and were check in in the hotels recepion for our Virus visas <and given an arm band which indicated to all the hotels staff that we had been check which was great. Then after proceeding to the restaurant were we all paid 20eur for the meal. We were requested to use a plastic glove when handling all serving spoons when ever we selected our food. which again was great, But then to be kind I suppose that you could say that the Salad bar was just about OK. But when we wanted the warm food well the selection was very very poor indeed and even the deserts were also extremely light on selection . All together the food experience on offer was very inferior to hotels of the same standard. We normaly use the restaurant to check service etc before any long term booking So to sum up Our friends and I we not ne booking our 3 week February holiday at this hotel.
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: Rooms on lower floor have poor views
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Response from Luisa Soler, Marketing at Hotel Don Pancho
Responded 3 days ago
Dear customer, We are very sorry to hear that your experience in the restaurant was not entirely satisfactory. Especially as our food is highly valued by our guests. We take note of your comments so that we can improve, as this is always our goal. And we hope you will visit us again to enjoy a gastronomic experience at the level of Hotel Don Pancho. Kindest regards.
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RainbowShots wrote a review Jan 10
Cardiff, United Kingdom4 contributions
We love the hotel, the staff and the place. Benidorm for us is nice weather and a British feel. I feel safe with the kids here and most people speak English. We always come here most years. This year stings a bit with the testing requirements costing money but hopefully that will go away next year. Lovely hotel, lovely staff and great food. Always feel welcome and hotel is always immaculate. Ten out of ten.
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Date of stay: November 2021Trip type: Traveled with family
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Response from Luisa Soler, Marketing at Hotel Don Pancho
Responded 1 week ago
Dear guest, Thank you so much for your ten our of ten rating. It is a pleasure to read such a beautiful review about the hotel, the food and the staff. We cannot wait to welcome you back with open arms. Kindest Regards
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Janejoy wrote a review Jan 10
3 contributions
We have just returned from our holiday ,the don pancho was amazing my husband unfortunately tested positive from pre flight test ! The staff was amazing ! They made sure we were looked after because we were isolating in our room for 7 days , anything we needed was not a problem ! So thank you to the staff for looking after us !
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: Highly recommend
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Response from Luisa Soler, Marketing at Hotel Don Pancho
Responded 1 week ago
Dear guest, Firstly thank you for taking the time to write this great review on tripadvisor. We are very happy to read that although at the end of your stay, the extra days were not in the most ideal conditions, you were happy with our care. It is a real pleasure to read that you received and felt our attention and caring. Thank you for choosing us and we look forward to welcoming you to your home at the Don Pancho. Kindest regards.
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Judith G wrote a review Jan 10
Oldham, United Kingdom18 contributions90 helpful votes
This was my first visit to Benidorm in 38 years and my husband had flatly refused to come. I’m delighted to say The Don Pancho has changed our mindset for the better. We had such a wonderful time. The hotel is immaculate, the staff are so very friendly and helpful. Rooms have sea views and are well appointed and exceptionally clean, albeit on the smaller side but considering the time spent in your room they are more than adequate with lots of storage, an extremely comfortable bed and great powerful shower. free WiFi also available. We stayed on B&B basis and breakfast was of a very good standard with loads of choices. The pool looked lovely although we never used it, pool bar was great too. Serving a wide range of drinks and snacks. We will definitely return this is a beautiful hotel .
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Date of stay: December 2021Trip type: Traveled with friends
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Response from Luisa Soler, Marketing at Hotel Don Pancho
Responded 1 week ago
Dear Judy, Wow, we are delighted to read that our hotel has changed your thoughts about Benidorm for the better, and that you both had a wonderful time. Thank you for your comments about the hotel, the rooms and views, the breakfast, the pool... and most of all, our staff. We can't wait to welcome you back soon. Now you have a new home in Benidorm. Kindest Regards
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PRICE RANGE
$112 - $292 (Based on Average Rates for a Standard Room)
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
256
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Frequently Asked Questions about Hotel Don Pancho
Which popular attractions are close to Hotel Don Pancho?
Nearby attractions include The Explorers Club (0.1 miles), Secret Fountain Roof Bar Garden (0.2 miles), and Western Saloon (0.08 miles).
What are some of the property amenities at Hotel Don Pancho?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Don Pancho?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Don Pancho?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Don Pancho?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Don Pancho?
Conveniently located restaurants include Nepali Tandoori Restaurant, Restaurante Ducado, and Corky's Penny Farthing Benidorm.
Are there opportunities to exercise at Hotel Don Pancho?
Yes, guests have access to a pool, fitness classes, and locker rooms available in the fitness center during their stay.
Does Hotel Don Pancho have airport transportation?
Yes, Hotel Don Pancho offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel Don Pancho offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Don Pancho?
The staff speaks multiple languages, including English, Spanish, French, German, Dutch, and Catalan.
Are there any historical sites close to Hotel Don Pancho?
Many travelers enjoy visiting Cementerio Literario de Polop (6.0 miles), Castillo de Polop (6.0 miles), and Gaia Altea (5.4 miles).