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Hotel Don Pancho

#8 of 194 Hotels in Benidorm
Certificate of Excellence
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Hotel Don Pancho
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1,196 Reviews from our TripAdvisor Community

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Showing 1,090: English reviews
Manchester, United Kingdom
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this hotel a year ago and enjoyed the food but the rooms were old fashioned. Returning after the refurb the food is still good and the rooms and pool area are much improved. The staff are consistently excellent and the loyal repeat clients demonstrate how good the hotel is. 3 mins to the beach and no problems getting... More 

Helpful?
Thank Mark H
Chard
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for a week from 5th July-12th July on half board basis, can not fault the hotel. The rooms were well furnished with a fridge we did not have a kettle but if you booked a superior room this was included. There was a good selection at breakfast ranging from cooked English bacon which as a nice gesture, sausages,... More 

Helpful?
Thank AlisonAndyC
Don-Pancho-Hotel, Director de Relaciones Públicas at Hotel Don Pancho, responded to this review

Thank you for such a detailed and splendid review, we are pleased that you were happy with our breakfast and dinner services aswell with our restaurant and pool staff. Hope to see you soon! More 

County Durham, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have recently returned from a weeks holiday at the don pancho. The hotel is fantastic and probably one of the best in the surrounding area. Food is great with a wide selection of things from starters to main and dessert. I spent the week with my grandparents and younger sister the hotel itself caters for the more elderly people... More 

Helpful?
Thank jordanpell
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are pleased that you had a "fantastic week" with your grandparents and that the hotel was a key part of it. It is great to read that everything was to your liking (location, food, facilities...) and hope it means you will come back soon. Please let us know if we can be of any further assistance. Best wishes More 

Beverley, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in a 'Superior' room for three nights 19th - 21st July up on the 13th floor. The room was very clean but a bit on the small side. Robes are a nice touch. Glass fronted balconies afford a good view but it is spoiled by cigarette smoke and TV noise from adjoining rooms. Staff are very polite and very... More 

Helpful?
3 Thank MikeBC968
London, United Kingdom
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for one week in July. This was a lovely hotel, very central and very clean. The pool was a bit small but plenty of beds. There are a lot of old people staying in this hotel but we prefer this to having hotels with lots of children. The food was good, it was a buffet with plenty... More 

Helpful?
1 Thank N74C
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

It is great to hear you had a good stay with us and you would come back. Regarding your comment about the drinks in the restaurant, you can take your bottle of wine to the room if you want to finish it, but we are very sorry that we could not fulfill your needs on the terrace. However, you can... More 

Cannock
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Must say the staff were lovely and very helpful.A special mention to reception. The room was spacious and modern. The restaurant was well managed and the service good. The hotel itself is spacious and well maintained.The pool area is small but inviting and relaxing. Overall a very nice hotel

Helpful?
1 Thank markw63Cannock
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for your comment. We will pass the good words on to Reception. All the hotel staff works hard to keep the highstanding going. We hope to invite you to relax again around the pool area. Take care More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from the DON PANCHO HOTEL in Benidorm,had a two week stay from the 9th July to the 24th of July 2016 ,a package holiday with THOMSON.(full board). What a fabulous hotel,from check in,which only took a few minutes ,the staff were fantastic,very friendly and helpful. The entrance hall was magnificent,the air con brilliant. 5 lifts to access all... More 

Helpful?
3 Thank Kev R
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

What a detailed review of every part of the hotel. From your words we guess you had a great time in the Don Pancho and it makes us very happy. After the refurbishment it is lovely to hear good feedback and know that we did a good job. Can't wait to see you again! More 

Ellesmere, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I visited the Don Pancho Hotel approx. 25 years ago. When we read that it was going to be refurbished we decided we would return. What a good decision that turned out to be. Fantastic transformation. Staff, polite, efficient and helpful. Good food, changes in menu every day. Good selection of Wine. Bedrooms were bright and airy... More 

Helpful?
Thank douglasmc2015
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

You are one of the customers who have experienced the massive change after 25 years. A pleasure to read it was a good idea to come back and hope it does not take another 25 years for you to come back. Hopefully we will see you very soon. Best wishes More 

Harlow, Essex
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from my sixth visit to the Don Pancho and it was everything that I thought it would be - excellent. The upgraded rooms were fantastic, we loved the walk-in shower, the beds were so comfy we didn't want to get up, the new chairs that they brought for the balcony you could sleep in them. The staff as... More 

Helpful?
Thank Sandra N
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

You keep trusting us and having the same feeling of excellence every time. Thank you for your review and your five-star score. You have become a member of our family and hope you feel at home every time you visit us. We will be here smiling to you again in August. More 

Berkshire
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Have been meaning to write this review after visiting on the second night of opening after the shut down for a total refurbishment. We have visited this hotel out of season for many years often visiting up to three times a year. The façade of the building has been totally transformed with a contemporary look and the lovely gardens to... More 

Helpful?
2 Thank Cigala
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

It is wonderful to hear you missed the hotel and could not wait to come back. In the refurbishment, we have tried to improve everything possible but always maintaining the essence that has made us become who we are. You commented every single detail of the hotel and everything seems to be outstanding to you, so we can feel very... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Beachfront
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Concierge

Additional Information about Hotel Don Pancho

Address: Avenida Mediterraneo 39, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $130 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Benidorm
#6 On the Beach Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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