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Sol Pelicanos Ocas

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#33 of 194 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Sol Pelicanos Ocas
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6,058 Reviews from our TripAdvisor Community

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Showing 5,123: English reviews
Pontefract, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW

Stayed in the pelicanos from 26th november until 3rd december, myself my husband and sister in law had a fab week at this hotel ,was clean nice big bedroom heating tv and hair dryer in room .and perfect location to everything ,my sister in law is 60 on xmas day and they left us a bottle of cava and 3... More 

Helpful?
Thank kathleen w
Cramlington, England, United Kingdom
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed yesterday NEW

Just stayed in Pelicanos 25 November for a week its shocking dated food awful hot food poured into cold soup freezing the keys cards to our room had to be changed 4 times the only nice thing about this hotel was room cleaned every day very dated entertainment very poor cater mostly for Spanish first and last time ever staying... More 

Helpful?
Thank Linda H
Sunderland, United Kingdom
Level Contributor
3 reviews
Reviewed 2 days ago NEW

What can i say ! but, WE WILL NEVER USE THIS HOTEL AGAIN. The place is outdated, the rooms sparse, beds are a hardboard construction with a mattress on top of it. Walls paper thin. Our bathroom handbasin had a large crack the full length of it. Food, i never had a hot meal, got my first breakfast of beans,... More 

Helpful?
Thank Andy T
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Dear Andy T, first of all thank you for having chosen Sol Pelicanos Ocas for your holiday in Benidorm and at the same time let us send you our sincerest apologizes for not having been at the high of your expectations. I can assure you that all the staff at the hotel work hard every single day to achieve our... More 

city of newport
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW

we arrived about 12.30 and there was no room available until 14.00 we were not happy with this , when we did have our room it was average it needs updating , the maid was 10/10 very clean room and cleaned every day but the waiting/restaurant staff were so in friendly and unhelpfull and if your not allinclusive if you... More 

Helpful?
Thank ginger1955
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hello ginger1955, we deeply regret to read that although you were happy with our cleanliness and the food selectionin general our hotel, you are thinking in not returning because of our staff at reception and restaurants. We would like to inform that the official hour of get the room is 3 pm, but we provide them when we have cleaned... More 

leeds
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW

so much to say about this hotel. location is good.reception,good,most of the staff are good. the entertainment was poor except from Friday to sunday which is when the Spanish weekenders arrive, everything is geared for them. I think it was Friday when they had a demonstration making a paella and sangria at the poolside. a coachload of Spanish people had... More 

Helpful?
Thank brian w
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Dear brian w, thank you for having chosen Sol Pelicanos Ocas fort your holiday and for spending your time in writing this review about your stay here. It makes us sad to know that you were not totally satisfied with some points of our services and facilities. Hopefully soon, Pelicanos building will be revamped, and some adapted rooms will be... More 

Sunderland, United Kingdom
1 review
Reviewed 3 days ago NEW

I have no hesitation in recommending this hotel , food 5 star, staff 5 star , cleaniless 5 star , bar staff well 6 star they all made are holiday worth every penny this is the hotel to be ,bar staff you are the a team of this hotel u make every body welcome and you can see that you... More 

Helpful?
Thank juliemather67
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Dear juliemather67, we are delighted with your lovely and kind review about your last experience among us!! Your positive lines regarding our services and facilities are the best reward we can receive as I can assure you that the satisfaction of all our customers is always our main commitment, this is indeed why we all work hard every single day... More 

Greater Manchester, United Kingdom
1 review
Reviewed 3 days ago NEW

Value for the price, entertainment not always the best some poor. Seating showing signs of wear and tear quite a lot of cushions missing on the chairs, Good location right at the end of the strip. Not to noisy except for some UK A/I guests being loud even when the acts were on. Don't think I would go high season.... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank jamesdS935BD
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Dear jamesdS935BD, thank you for having chosen Sol Pelicanos Ocas for your holidays in Benidorm and at the same time fo spending your time in sharing here your personal opinion about us with other tripadvisor users. Although we see that you enjoyed your stay here, however and unfortunately we did not managed to achieve your complete satisfaction, we met your... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

First stay at this hotel normally stay at the terralta but wanted a change. We were not disappointed. Hotel is in a great location with great nightlife and restaurants near by. Stayed b&b and the choice available at breakfast was extensive with all you could ask for. Room was spotless and cleaned every day. The rest of the hotel was... More 

Helpful?
Thank dayne s
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Dear dayne s, what a wonderful review about your first stay here!! It makes us feel very proud of our hard working team who works hard every single day with the proposal of meeting our customers' expectations or even exceed them if possible!! Your positive words about our location, breakfast, cleanliness, friendly staff... thet means that we are working in... More 

York, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 days ago NEW

Good hotel, good staff, good facilities, good value for money. But why isn't this hotel even better when it so easily could be ? No fridge in my (single) room - easy to rectify. The room was a bit 'tired' - a lick of paint & we're back to scratch. The (hot) breakfast was not as good as the other... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank david g
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi david g, let us thank you for your review, and for the tips to improve!! We really appreciate and take really care of the suggestion of our guests; because we are everyday trying to improve our services and facilities. The Double / Twin room is the only type without the fridge included, all the rest types have a fridge... More 

Level Contributor
6 reviews
Reviewed 5 days ago NEW via mobile

Me and the hubby enjoyed our honeymoon here it was amazing the staff were very warm and welcoming.the food was lovely and we made some new lifelong friends here the superior room was so nice and the view was excellent definitely booking to go again next year x

Helpful?
Thank joandstejustmarried
Dav_SolPel, Guest Experience Department at Sol Pelicanos Ocas, responded to this review

Hi joandstejustmarried, it makes us glad to read that you have enjoyed your honeymoon stay at Sol Pelicanos Ocas and that we managed to achieve your satisfaction!! As you could experience, all the staff at the hotel work hard every single day to make our customers live here unforgettable experiences, so your positive lines such as welcoming staff, lovely food... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sol Pelicanos Ocas is situated in Benidorm, in Rincon de Loix, 300m from the magnificent Levante Beach and close to the shopping and leisure areas. Ideal for enjoying a family holiday and discover one of the most important tourist destinations in the Mediterranean. Its climate, its beaches, nightlife and a variety of theme parks, Benidorm become a destination where you can enjoy all year round. The complex has 5 swimming pools, one lagoon-style where guests can enjoy a Jacuzzi area, and the Bar Caribbean (July and August). Its cuisine offers international themed buffets, areas dedicated to local specialties, different bars and cocktail bars and a complete Snack Bar where you can discover the advantages of All Inclusive. You can also enjoy our full program of sports and fitness activities for adults and evening shows inspired by Broadway musicals. Its extensive program of activities for children and childcare facilities, playground area or games room are some of the proposals for our youngest guests. ... more   less 

Additional Information about Sol Pelicanos Ocas

Address: C/ Gerona 45, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $49 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sol Pelicanos Ocas 3*
Number of rooms: 783
Reservation Options:
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Also Known As:
Sol Pelicanos Ocas Benidorm
Pelicanos Hotel Benidorm
Sol Melia Benidorm
Sol Pelicanos Benidorm
Pelicanos Benidorm
Benidorm Hotel Pelicanos
Benidorm Sol Pelicanos
Hotel Sol Pelicanos Ocas
Hotel Style:
#15 On the Beach Hotel in Benidorm
#37 Family Hotel in Benidorm
#38 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travelers have asked, with answers from Sol Pelicanos Ocas staff and other travelers.
869 questions
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Questions? Get answers from Sol Pelicanos Ocas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room was fine it was just the tv was loud next door to us but did not bother us ,”
 of 5 bubbles 550kathleenw, yesterday | Read review
“twin beds to close not much room”
 of 5 bubbles jamesdS935BD, 3 days ago | Read review
“703 got the sub when it came out which wasn't much”
 of 5 bubbles karenaD5305TT, 5 days ago | Read review
“Lovely hotel would go back staff also were lovely and friendly 👍🏽”
 of 5 bubbles Wexfort, 1 week ago | Read review
“Choose room with shower”
 of 5 bubbles amir01, 1 week ago | Read review
5 of 5
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