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Sercotel Leyre

Traveler (114)
Room & Suite (43)
Dining (9)

About

#16 of 32 hotels in Pamplona
Location
Cleanliness
Service
Value
The Sercotel Hotel Leyre is a newly modernized and elegant hotel in the center of Pamplona, very close to Estafeta Street and the city's Bullring. Its facilities are fully renovated and you can enjoy a personal attention that will make you feel at home. Our hotel in Pamplona has all the necessary services to ensure a relaxed and carefree stay. With a very nice contemporary decor, it has 55 fully equipped rooms. The hotel also has free WiFi internet and is ideal for a day visiting the capital of Navarre
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Property amenities
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Room features
Air conditioning
Minibar
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located

Location

Full view
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
379Reviews
9Q+A
9Room tips
Traveler rating
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Popular mentions
I live in Miami but when I visit my family in Pamplona I stay here. Friendly service. Reasonable prices. Clean rooms and amazingly located. It’s not a luxury hotel it’s a good place to sleep in a very centric area. Walking distance from the historic center where all the bars
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Response from Carlos A, Director General at Sercotel Leyre
Responded Jan 2, 2019
Thank you very much for taking the time to leave a review of the hotel, we are glad to know that you enjoyed your stay with us. And also thank you very much for your continous trust and reliance in our services. We hope to keep on seeing you in the future. Kind regards, Carlos A, Sercotel Leyre General Director.
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Drove into Pamplona with out hotel reservations and saw this hotel. Walked in and was told by the reception woman that they ONLY had one room left at 84 euros. NO breakfast included. From the activity I saw I really question if it was their LAST room. The room was on the top
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Response from Carlos A, Director General at Sercotel Leyre
Responded Oct 30, 2018
Good evening. Thank you very much for sharing your opinion. First of all, we would like to confirm that, indeed, it was the last room available in the hotel. Sometimes there are not a lot of people walking around the reception, but the rooms are booked and clients arrive at different times. On the other hand, the size of the room is 21,35 m2, which is a normal size in 3-star hotel (in Europe). Lastly, we are sorry to hear that you had problems with the heating. Did you mention it to our staff? We are already solving the problem. Anyway, we will take into account what you mention to improve our service in the future. Best regards. Carlos A, Director of the Sercotel Leyre
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It’s a 3-star hotel, so don’t expect luxury. But the room is ok and clean. Free WiFi works totally fine. Breakfast is quite basic. A good surprise was the gym they have (albeit small, it was fine). Location is quite good.
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Response from Carlos A, Director General at Sercotel Leyre
Responded Oct 24, 2018
Good morning Juan. Thank you very much for your review. We are sorry to hear that you found our breakfast basic. We offer a wide variety, including: 5 types of fresh fruit and 2 in syrup, yogurts of different flavors, two types of cereals, different cold meats (york ham, turkey, chorizo and ham), three types of cheese, two types of breads -standard and whole wheat bread- and sliced loaf, virgin olive oil and tomato, assorted tea cookies, muffins, pastries (4 types), Nutella, boiled eggs, milk (with and without lactose), juices (three types), jams, honey, butter, infusions, coffee, etc. In any case, we are sorry to not have not fulfilled your expectations. If you ever visit Pamplona again, we will be glad to welcome you. All the best, Carlos A, Sercotel Leyre Director.
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This hotel would have received a 5 star review from us, but sadly, we had one issue. However, overall it was a nice place. The rooms are well kept and very clean. You can tell the hotel was recently remodeled (it actually looks better than the pictures online)! Also, for San
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Response from Carlos A, Director General at Sercotel Leyre
Responded Jul 10, 2018
Good afternoon Mark. Thank you very much for taking the time to leave a review of the hotel, we are glad to know that you enjoyed your stay overall. Regarding the issue with the taxi, we can only apologize one more time for the mistake and the inconvenience. We hope to see you again in the future. Kind regards, Carlos A, Sercotel Leyre Director.
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Just a few weeks ago, we spent three nights at this hotel. Everything was satisfactory if not memorable. As usual, the room size was on the small side, but it was modernly furnished, well designed, and spotlessly clean. Since my wife and I are slightly claustrophobic, we were
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Response from Carlos A, Director General at Sercotel Leyre
Responded May 4, 2018
Good morning Jose. Thank you very much for leaving your comment, we are glad to hear that you enjoyed your stay. Regarding the size of the rooms, they fit the standard size of the hotel’s category, but we understand that everyone has different preferences and needs. These days our elevator is being renewed, so probably you had to use the service elevator which is, indeed, very small. This is only temporary and on the next days the main elevator will be working again. Unfortunately, as you say, we cannot offer warm options for breakfast, but we offer different types of bread, cold meats and Spanish ham, boiled eggs, fruit, yoghurts, cereals and non-industrial pastries (we order them from a bakery). We also offer a wide range of beverages. On the other hand, the construction works that are taking place outside the hotel is not something that we can control, but normally they don’t interfere with our guests rest. Being in Pamplona city centre has many benefits (the old town is even closer, around 5-10 minutes away on foot), where you can find many gastronomic and leisure options. Very close to the hotel there are buses that can take the guests directly to the train or bus terminal, which is a very convenient and cheap option to go there. If you ever come back to Pamplona we will be glad to receive you again. All the best, Carlos A, Sercotel Leyre Director.
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PRICE RANGE
$70 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
leyre hotel pamplona
LOCATION
SpainNavarraPamplona
NUMBER OF ROOMS
55
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