The place is full with details and the architecture is wonderful The service is perfect in all senses except for the host during breakfast He is rude and doesn’t know how to relate with people The place is worth the visit and the restaurant and bar are very high level
Very nice hotel, attentive staff, clean and extremely comfortable beds with the sofest most luxurious bedding. Love the attitude of this hotel, no extra charge for dog unless of course they cause damage. SPA is compacct and has everything you need. A wonderful riverside walk into the town. So best of both worlds, nice and quiet but not far from the centre of Pamplona.
Used this hotel as a stopover but could have stayed for longer Staff were amazing, polite and very friendly from the reception to the restaurant where the waiters were very engaging as well Rooms top class. I would definitely recommend this place
You always know you've arrived at a good place, when two disheveled humans emerge from a car in the pouring rain, after driving 800 km and are instantly greeted by smiling reception staff with umbrellas. The service during our short stay was second to none; friendly, efficient and helpful. The building is magnificent and our room was large, well laid out and extremely well appointed. There is also secure underground car parking. Breakfast was a good, extensive buffet although I'm not sure I entirely warmed to the breakfast room, which was a bit like an underground car park. Definitely a place to stop at again, especially if I can ever get a table in their Michelin restaurant!
Simply amazing. The hotel is stunning yet the staff remain very friendly and welcoming. The rooms, the restaurant, the spa, the breakfast...everything was perfect. The room was very clean. The breakfast was simple but every product was fresh and delicious. A perfect weekend getaway to relax and do some shopping by the nearby mall. We are looking forward to staying at Alma Pamplona next year. Thank you.
Perfect welcoming, friendly professional staff, lovely design rooms, delicious breakfast, fast wifi and undergroung parking. Perfect for relaxing after a working day, Looking forward to be back there soon!
My stay was super short ( one night) but this hotel exceeded my expectations. The staff was really nice and the ambience of the hotel extraordinary. The music playing when I arrived , the lighting, the artsy way in which the hotel is built and then the contemporary rooms. Absolutely wonderful finishing in everything. The only reason I give it a 4 and not a 5 is that there are no vegan options for breakfast. You will definitely not leave with empty stomach, as the staff are doing their best, so you may have a toast with avos and tomatos but that's all.
Very nice contemporary hotel about 5-10 minutes away from the center of Pamplona by car. Great design and look and feel, best described as minimalist contemporary. Set in a quiet area not far from the city center. Service was friendly and efficient. There is free indoor parking at the hotel at no extra charge. The room we had was very spacious, with a huge bed. Also had a large balcony. Everything in the room was in good condition and good working order. The price, given quality of the room and service, was very reasonable for a hotel of this level. Would highly recommend for a stay in Pamplona.
I booked this hotel mostly based on the information on the Spanish site. The website says breakfast is served on the terrace if you book a suite, but we found out that you have to pay extra for it and the staff did not mention it. We do not mind paying extra for it, it’s just that the website seems to imply otherwise. The included minibar simply has a bit of water, coke and juice. The wifi didn’t work. Only the indoor pool worked at the spa, everything else was not available, and we didn’t find out until we got in, since the staff did not tell us. The rooms are not equipped well enough to deserve 5 stars, they don’t even have toothpaste! The staff are nice, but I would not give this place 5 stars at all. Overpriced for what they offer.
The hotel is wonderful and distinguished in all respects. I would like to thank all the staff for their openness and classy dealings, especially the employee Cristina Allueva, because she solved a problem I was facing with the delivery company in Madrid and I will not forget this service.. Thanks to all the staff in this classy hotel