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Alma Pamplona

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Beloso Bajo Kalea 11, 31006 Pamplona Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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360
Panoramas (27)
Room & Suite (417)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Alma Pamplona
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 26 hotels in Pamplona
Location
Cleanliness
Service
Value
Travelers' Choice
The hotel is a unique building situated just minutes away from the centre of the city of Pamplona in Navarre. The city has emblematic highlights which include the famous Sanfermines festival and the Camino de Santiago. The privileged location enables clients to enjoy both the urban surroundings and a great variety of nature in an unbeatable setting. A design hotel that is modern and avant-garde with its own personality , it seeks to surprise and offer its clients new experiences. In order to meet the needs of its clients , it provides magnificent areas and services which gibe all events glamour and exclusivity whether they are family or business events, a private celebration or a banquet. The hotel has an outstanding meeting room for events and conventions. With capacity for 350 people , it is an open room with impressive views of the mountains surrounding Pamplona. It has the most advanced equipment in terms of sound, image and communications, and is the bests place for this type of event in the city . All rooms are outward-facing with a minimum surface area of 35m2 until 150 m2 . They have king size beds especially designed for AlmaHotels. The are also equipped with the most up-to –date technology.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Coffee shop
Bicycle rental
Hiking
Children's television networks
Electric vehicle charging station
Parking garage
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Head massage
Massage
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
VIP room facilities
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English, French, Spanish
1715Reviews22Q+A57Room tips
Traveler rating
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Popular mentions
AndreVidalPinheiro wrote a review Jul 2021
Zug, Switzerland78 contributions64 helpful votes
The rooms were lovely, spacious and overall comfortable (despite 8am construction works outside). The problem is, so are most 4-star hotels. One expects a 5-star hotel to distinguish through impeccable service and this one fell incredibly short. Upon arrival, I came in to ask directions for the car parking. The (only) person in the reception was with a very indecisive couple over some food options. It was taking forever and the reception guy just decided to ignore my presence. After some 5min I decided to find the parking on my own, so unloaded the car, my girlfriend stayed in the queue instead. After the couple, the guy left, came back, got on the phone and after a total of at least 10min finally decided to welcome us, without an apology. When I told him it was not the proper way to receive guests he replied super defensively that “there are many guests and just me in the front desk”. Still no apology. It was almost 9pm so we went straight away for dinner, and we should have ordered a pizza instead. The flagship michelin-starred Biblioteca only serves lunches on Sundays so we went to the Alma instead, a la carte. It took us a while for the waiter to show up with the menu and left promptly. Him too was alone looking after the all-foreign tables. The english menu was peppered with spanish terms, so we called the waiter who wasn’t able to translate half of the dishes. Under the “vegetables” category, I asked what “borrajas” were, his answer, “a type of vegetable, very good”. So took a gamble and got literally a pile of a warm uninteresting vegetable with olive oil. Nothing wrong with simplicity up to a point, wouldn’t be amazed by a full plate of boiled carrot either in a posh restaurant. The piece de resistance however were the mains. 4 stew options and 2 “grill” ones. The stews were: cod cheeks, hake barbels, veal cheeks and lamb stomach. You have to take into account that this is a captive, mostly international clientele, and there’s nothing around the hotel. The chef has a vision for the restaurant and whatnot, but clear hubris and forgetting that fundamentally he’s serving food to clients. Being portuguese we have all of these “delicacies” (and more), though every one is acutely aware that most people won’t like them, so no restaurant exclusively serves them. What truly pissed me off was that, because of all this, we went for the grilled hake - which was not available. They also had the 1.2kg steak for 2 people. My girlfriend doesn’t eat meat so I asked if they could prepare a single portion instead and there was zero flexibility. Guess what, we didn’t enjoy our slimy hake or the rubbery cod. Oh, and did I mention that not once we were asked if we needed more drinks or whether we liked the food? For breakfast, €15 for a prosciutto mini-sandwich and a pain au chocolat. So if you don’t care about arrogant, slow and useless service, you’ll thoroughly enjoy the space.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Rubén Carrillo, Director General at Alma Pamplona
Responded 5 days ago
Dear guest, Thank you very much for taking your time to write a comment about Alma Pamplona and our Restaurant Alma. We are sorry we did not match your expectations. As announced, our Restaurant Alma is based on Navarre traditional cuisine. We are very sorry to read about the small incident with your wife, we will take into account your opinion regarding your experience in order to keep improving day after day. We wish you will give us another opportunity soon, Rubén Carrilo Director General
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uk7600 wrote a review Jul 2021
Wells, United Kingdom35 contributions54 helpful votes
+1
Fantastic hotel and best nights sleep in a long time. Awesome dinner and. breakfast. Easy to park. Huge rooms and bathroom. Great to be back in Europe after so long away. Children and dogs had a great time. I would return here again and again. Mucha Garcias
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Date of stay: June 2021Trip type: Traveled with family
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Response from Rubén Carrillo, Director General at Alma Pamplona
Responded 5 days ago
Dear guest, Thank you very much for taking your time to write a comment about Alma Pamplona. We are very glad you had a nice time with us back in Europe. We wish to welcome you soon, Rubén Carrillo, Director General
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NigelBath wrote a review Aug 2020
Bath41 contributions39 helpful votes
Stayed four nights and had two rooms; grand deluxe and executive suite. We were there during Covid-19 so facemasks were compulsory and none of teh Spa was available,. Saying that right next door was a sports centre with a huge pool, tennis courts, gym. Notwithstanding Covid-19 restrictions, the hotel was fabulous and the "regular" restaurant and "Michelin Star" were exceptional. The staff were all exceptional; professional, friendly, excellent English. We will defintely go back.
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Date of stay: August 2020
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Conny - Amsterdam wrote a review Aug 2020
11 contributions1 helpful vote
A great hotel to stay. But due to Corona not everything was possible. That was a pity. The staff was very helpful and friendly. Rooms super and clean. Location as well. We come back in better times to enjoy the hotel to its fullest!
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Date of stay: August 2020
Location
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helenar356 wrote a review Aug 2020
Barcelona, Spain3 contributions
The hotel is really nice and the personnel are very friendly, professional and nice. I just miss a bar with some basic food (sandwiches, salads, etc. ) and some details at at the room, as a table to work (it is not confortable to work on the seat sofa).
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Date of stay: August 2020
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PRICE RANGE
$133 - $214 (Based on Average Rates for a Standard Room)
LOCATION
SpainNavarraPamplona
NUMBER OF ROOMS
59
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Frequently Asked Questions about Alma Pamplona
Which popular attractions are close to Alma Pamplona?
Nearby attractions include Iruña Escape Room (0.7 miles), Puente de la Magdalena (0.7 miles), and AMADEUS (0.5 miles).
What are some of the property amenities at Alma Pamplona?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Alma Pamplona?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alma Pamplona?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Alma Pamplona?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Alma Pamplona?
Conveniently located restaurants include Restaurante Alma, Rodero, and La Biblioteca.
Are there opportunities to exercise at Alma Pamplona?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Alma Pamplona?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Alma Pamplona?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Alma Pamplona offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Alma Pamplona?
The staff speaks multiple languages, including English, Spanish, and French.