Great room, exceptional staff attention and service in the restaurant. Our food in the restaurant was excellent both at lunch and breakfast!. We shall certainly stay again in the future and shall recommend the experience to friends and family
An interesting hotel. Very slick with fingerprint access to rooms. Very well equipped spa with hamam and sauna and pool. Bedroom was light and spacious. Food in the restaurant was good but not great. The waiter was lovely. But… nothing quite worked. The bedrooms overlooked a bit of grass with no real view. The restaurant and bar had no atmosphere. The building showing signs of wear and tear - very noticeable when the architecture is so minimalist. The bedroom TV only had Spanish channels which is quite odd as the hotel was clearly gearing itself towards international clients. Overall, rather underwhelming.
Room was excellent unfortunately only stayed for one night so no opportunity to comment on the facilities in the Hotel. We travel with our dog which appreciated the 45 cubic/m room, also enjoyed breakfast room service which was excellent, but @ €30 per person & €10 pp room charge, Total € 80 for breakfast in the room is excessive.
Stayed 2 nights as part of a tour of Northern Spain. Absolutely loved the place, staff were very friendly and helpful. Its a quirky building that grows on you. Found it very relaxing, wished we had been staying longer to enjoy the facilities and the city. Spa facilities was clean and well presented though the slate floor was very slippery when wet. Planning a return visit sometime
One of the best hotels — especially for the very reasonable price — I have ever stayed in. The staff member Omar is, with no hesitation, the most helpful, professional, and friendly hotel staff I have ever known. Beautiful, clean, quiet!! Absolutely lovely refined vibe. Great breakfast. The bar food is also excellent and good value. I did not have the pleasure of eating at the attached Michelin star restaurant, which I regret. Excellent beds, lighting, and room controls. Soft drinks in the minibar are complimentary, which is refreshing. AWESOME electronic blackout shades. Fantastic linens. Very minor downsides: Hours of the restaurant/breakfast service are inconvenient. The cleaning solution used in the rooms smells like a hair salon, in a bad way. Made my sinuses stuffy. Shower controls are persnickety and noisy.…
The Alma is super quiet and very, very comfortable. The staff is friendly and efficient, and quite helpful! We come to Pamplona to visit family, but the Alma would certainly be a great choice as a holiday destination.
After a mishap on during a Cycling Event my wife and I chanced upon Alma. Arriving in dusty clothes and dustier bikes we were greeted immediately and offered the full service of the premises. A nice bottle if Cava (included) was delivered before we could even get cleaned up for dinner. Dinner was excellent and as vegetarians in Europe it can be occasionally difficult to dine but this was not a problem at Alma. Was tempted to stay an extra night for the relaxing atmosphere. Would absolutely stay again
Stunning food and immaculate service. The design of the hotel was inspiring. No hidden extras. The tasting menu was adventurous, unique and delicious. Allowed to savour the experience. Attentive and helpful service.
Really good room setup with great views to the old city and along the Pyrénées. Two bedrooms off a single corridor really helpful for bedtime and sleeping. We visited with a 3 year and 5 year old. Cheap taxis into town, of plenty of parking if driving. Good dog walking park directly accessed from hotel. Only criticism is that they could become more comfortable with being an excellent hotel and with having children and dogs.
Hotel booked as part of a Running of the Bulls tour package. Very pleasantly surprised at the quality of the property. And the service from front desk to bar/restaurant was stellar across the board. I would stay there again in a heartbeat.
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