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Only YOU Hotel Atocha

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Traveler (1930)
Room & Suite (423)
Videos (2)
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About

#9 of 466 hotels in Madrid
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.6
2023 Travelers' Choice Best of the Best
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Rooftop terrace
Parking garage
Wifi
Fitness / spa locker rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Soundproof rooms
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, French, Spanish, Catalan and 1 more
5.0
5.0 of 5 bubbles2,652 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Located near Atocha Station, Only YOU Hotel Atocha garners compliments for its service, with staff members consistently described as polite, professional, and eager to enhance guest experiences. The hotel's modern amenities, including rooms with spa-like bathrooms, are frequently praised, as is the hotel's cleanliness. While the prime location is a plus for travelers looking to explore city attractions, some guests mention noise disturbances in street-facing rooms. Despite a few criticisms about room size and occasional wear in decor, the overall atmosphere and value are well-regarded by guests.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Affordable
Cleanliness
Immaculate
Noise level
Mixed
Service
Professional
Amenities
Comprehensive
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2652Reviews36Q+A100Room tips
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Jean G wrote a review Mar 1
Long Island, NY3 contributions
Chose Only You Atocha for its proximity to the train station. Easy walk from the train station to the hotel. Perfect for a two night stay in Madrid. El Retiro gardens are an easy walk from the hotel as well as museums. Main center of Madrid is a little far...we walked the first night, then took the metro right by the hotel and also taxis. Clean rooms, friendly staff and amazing breakfast!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 3 days ago
Dear Guest, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer, either by (breakfast, staff, location, etc). In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations. Again, thank you very much for staying with us and taking the time to write such a review. We hope to welcome you again soon. Greetings,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sylvia W wrote a review Aug 2022
Costa Mesa, California23 contributions28 helpful votes
Hotel's Favorite
First of all, after an exhausting time trying to get from the airport to the city center, it was so wonderful to emerge from the train station and see that our hotel was right across the street. The temperature was already hot outside, and it was a welcome relief to step into the air conditioned lobby. The front desk staff let us check in early, and actually upgraded our rooms so that we could go upstairs right away. The entire staff was helpful with advice and they assisted us with restaurant recommendations and reservations. There is a little bakery on the side of the lobby where you can get coffee, pastries, and prepared sandwiches, as well as a restaurant upstairs. We went to the areas around the Sol and Gran Via metro stations to shop and go to restaurants, and were happy to get back to our quieter neighborhood at Only You. The hotel is across the street from an interesting anthropology museum and is very near the Museo Reina Sophia. You can also walk to the Prado. There are several nice parks in the area too. We explored the residential neighborhood around the Atocha train station as well and were able to do laundry at a regular self-service laundromat. We also found a medium-sized grocery store within walking distance; I think it was "Mas por Menos." The rooms were comfortable and the beds were perfect!
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: The rooms on the 6th floor are considered their premium rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Social Manager Only You Hotel Atocha, Guest Services / Front Office at Only YOU Hotel Atocha
Responded Aug 11, 2022
Dear Silvya, We would like to thank you very much for taking the time to share with us such a complete and detailed review after your stay at Only You Atocha! We could not have described better the proximity of the hotel to the main points of interest of the city (museums, Salamanca district, good restaurants). Moreover, the whole Only You Atocha team will be at your disposal to help you in any way possible, we love to pamper our guests! It will be a pleasure to welcome you if you come back to Madrid!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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simons wrote a review Feb 2024
Zurich, Switzerland61 contributions106 helpful votes
Quite bad overall. Even for short business stays. Many better hotels in madrid. The good: - Near the big Atocha railway station - nice and kind staff - Trendy atmosphere That’s about it The bad: - sound proofing in rooms is bad (and my room was facing the internal courtyard..) - dark rooms also due to the angled construction of internal facades - low quality / cheap furniture in the room - 2 beds joint together with separate bed sheets - slow elevators The ugly - occasional hairs on bathroom floor (two, because they are like guinea pigs and feel solitary otherwise) mattress is hard but flexes at center (ie. Poor bed quality) = bad sleep - they don’t even have a proper duvet cover (duvet also poor quality) they are forced to use two sheets folded together. Not very hygienic because duvet is always exposed to contact - while breakfast selection is ok, room is totally insufficient for the demanded capacity = very hard to find a table, annoying traffic through tables of customers trying to get to and from food isles
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 4 days ago
Dear guest, First of all, I would like to thank you for your trust in Only YOU Hotel Atocha and leaving a review. We are so sorry that Only YOU has not fulfilled your expectations. We work hard every day to offer the best service, to make each experience unique. Therefore, we have taken note to immediately resolve those incidents. We have transferred your comments to the General Manager and we would like to be in contact with you through our mail: atocha@onlyyouhotels.com to manage any other details about your stay. Our team works hard to improve our high quality service every day and your feedback helps us so much to do so. Please take note of our contact: atocha@onlyyouhotels.com Waiting for your answer, Only YOU Hotel Atocha Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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k12dad wrote a review Feb 2024
Memphis, Tennessee10 contributions70 helpful votes
Our one-night stay on the final day of our Espana adventure was enjoyable. After 14 nights of five-star accommodations, we were greeted at Only YOU Atocha better than any prior property! Helpful, friendly, hospitable are all adjectives that apply to our welcome. Our room was as expected, on the small side but with quality and style. Dinner at the Rooftop Terraza was exceptional and perfect to unwind and nourish before an early morning departure the next day. Erald Alimadhi our waiter was an exceptional part of the dinining experience. His calm professionalism and friendliness was so wonderful. His menu recommendations were spot on, especially the "bone" sirloin, perhaps one of the tastiest steaks I have had in ages. Get Erald if you can! Our planned taxi to the aeropuerto the next morning awaited us and we whisked to MAD on time, zero hassle. Bottom Line = this property is exceptional for convenience to the Atocha train station and the whole experience was excellent.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 1 week ago
Dear guest, On behalf of the entire Only YOU Atocha team we would like to thank you for your review. It is a pleasure for us to read comments like yours. Knowing that you have had such a magnificent experience motivates us to continue striving so we can offer the same experience that you had to all our future guests. I will be happy to share your comment with the whole team and I will personally congratulate Erald for making your experience so wonderful. We hope to see you again soon in Only YOU Atocha to make you feel at home again. Again, thank you very much for choosing us. Greetings,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bethan M wrote a review Feb 2024
1 contribution
Marc was such a lovely host helped us with everything we could possibly need. Such amazing hotel staff and customer service was great. Rooms were clean and really nice. Would definitely recommend. Breakfast was delicious. Our room had an amazing view of the city and perfect location. Hope to return soon.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 4 weeks ago
Dear Bethan, First of all, I would like to thank you for your trust in Only YOU Hotel Atocha. It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service. I will be happy to share your comment with the whole team and I will personally congratulate Marc for making your experience so wonderful. We hope to see you soon at Only YOU Hotel Atocha! Front Desk Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dragonbaby wrote a review Dec 2023
Orange, Connecticut81 contributions90 helpful votes
This hotel is well located at the metro station in Atocha and walking distance to el retiro park and el prado museum. The breakfast was wonderful as was the front desk service. The room was like a small apartment with a sofa bed and large main bed. We had cookies at turn down and free waters in the room. The concierge was very helpful with recommendations and reservations. Definitely make reservations for the royal palace ahead of time (more than 1 days ahead) as it sells out. We had a wonderful stay here with our adult daughter. We are seasoned travelers and have stayed at some of the finest hotels. This was a lovely stay with a well done hotel. Location was good for us given price, ability to have 3 in the room, and our flexibility/desire to not be in the very center of the hustle and bustle. We would come back again.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: Room 517 was wonderful. No terrace but great view. Take advantage of the concierge. Very helpful....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Guest Services / Front Office at Only YOU Hotel Atocha
Responded Dec 29, 2023
Hello dear guest First, we thank you for taking the time to write this review. We are glad to know that you consider us one of the best hotels in Madrid and that you will repeat with us in the future. The effort of our entire team is reflected in comments like yours that motivate us to continue working just as hard to offer this kind of experiences to all our guests. We will be happy to see you again soon. Thank you very much and greetings,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rose K wrote a review Dec 2023
27 contributions1 helpful vote
An amazing and stylish hotel in the heart of Madrid. An excellent location close to Atocha and easily accessible to transport links. Everything was wonderful from start to finish, with lovely thoughtful staff who endeavoured to make our stay a very positive and memorable experience. A very warm and welcoming hotel that I highly recommend to family and friends.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Dec 29, 2023
Dear Rose, First of all, I would like to thank you for your trust in Only YOU Hotel Atocha. It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service. We hope to see you soon at Only YOU Hotel Atocha! Greetings, Front Desk Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Markus_Mainz wrote a review Dec 2023
14 contributions8 helpful votes
We had a really pleasant time at Only You Achota: the staff is exceptionally friendly and the check-in at night time was very smooth, the breakfast is exceptional, very nice room with very comfortable bed and balcony- and good location not far from the train station
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Room with balcony is recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Dec 26, 2023
Dear Markus, Thank you for choosing Only YOU Hotel Atocha for your stay in Madrid and for sharing such a nice experience with Tripadvisor users! We are so happy to read that you had a nice experience with us, and for your kind words about our staff. Hope to see you soon back to Madrid and our hotel to give you a warm welcome and have the best experience !!! Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jinhee K wrote a review Dec 2023
1 contribution
This is so wonderful experience in OnlyYou Hotel! It is really comfort and kindness! The person "Alvaeoh(Alvaroh?)" gave us really nice services so we recommend him! Thanks very much, OnlyYou! Goodbye!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Dec 18, 2023
Dear, On behalf of the entire Only YOU Atocha team we would like to thank you for your review. It is a pleasure for us to read comments like yours. Knowing that you have enjoyed such a magnificent experience motivates us to continue striving so that all those who visit us enjoy it as much as you do. I will be happy to share his comment with the entire team and I will personally congratulate Alvaro for making his experience so wonderful. We hope to see you again soon at Only YOU Atocha to make you feel at home again. Again, thank you very much for choosing us. Best Regards, Front Desk Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gill Johnson wrote a review Dec 2023
Barcelona, Spain48 contributions31 helpful votes
We arrived by AVE train from BCN in the evening and the OnlyYou was there like a beaming welcome of warm light from across the road. The Reception was equally warm with extremely helpful staff (shout out to Florin, Alvaro & Alex). They helped us throughout our 2 night stay, pointing out places to visit and eat. Our room had a balcony which overlooked the very busy junction, but the room was perfectly soundproofed. The bed was huge and everywhere was immaculately clean. As it was our honeymoon, it had been decorated with hearts and lovely messages. The shower was also really clean and spacious with steaming hot water and lovely fluffy towels. We did not eat on the 7th floor as there were not many vegetarian options. It did look a little tired and less cared for than the rest of the hotel, so Palladium Hotel Group, pls invest in that area as it lets the rest of the decor down. The service on the 7th floor was wonderful too. Your staff are so friendly and helpful. We will return to Atocha Only You!
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Madrid is very safe, so don’t be afraid to reach out and discover those beautiful old streets and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Dec 5, 2023
Dear Gilli, Thank you for choosing Only YOU Hotel Atocha for your stay in Madrid and for sharing such a nice experience with Tripadvisor users! We are delighted to know that you enjoyed our great location right in front of Atocha station and very close to the main activity centers of the city, as well as the eclectic decoration of the hotel and its restaurant services, which are definitely not to be missed :) We would also like to thank you for your kind words addressed to our staff, who strive every day to make our guests leave with the best of memories. Hope to see you soon back to Madrid and our hotel to give you a warm welcome and have the best experience !!! Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$182 - $291 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridRetiro / Jerónimos
NUMBER OF ROOMS
204
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ONLY YOU HOTEL ATOCHA $199 ($̶7̶9̶7̶) - Updated 2024 Prices & Reviews - Madrid, Spain

Frequently Asked Questions about Only YOU Hotel Atocha
Which popular attractions are close to Only YOU Hotel Atocha?
Nearby attractions include Estacion de Atocha (0.2 miles), Cuesta de Moyano (0.2 miles), and Pantheon of Distinguished Men (0.3 miles).
What are some of the property amenities at Only YOU Hotel Atocha?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Only YOU Hotel Atocha?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Only YOU Hotel Atocha?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Only YOU Hotel Atocha?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Only YOU Hotel Atocha?
Conveniently located restaurants include SUKALDEA ATOTXA Madrid, Scarlett, and Sep7ima.
Are there opportunities to exercise at Only YOU Hotel Atocha?
Yes, guests have access to a fitness center, fitness classes, and locker rooms available in the fitness center during their stay.
Is Only YOU Hotel Atocha located near the city center?
Yes, it is 0.8 miles away from the center of Madrid.
Are any cleaning services offered at Only YOU Hotel Atocha?
Yes, dry cleaning and laundry service are offered to guests.
Does Only YOU Hotel Atocha offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Only YOU Hotel Atocha?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Catalan.