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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Only YOU Hotel Atocha
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 483 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Only YOU Hotel Atocha is in a central area of Madrid, on the Paseo Infanta Isabel opposite the Puerta de Atocha train station and just a few metres from the Retiro Park. Not only is this a beautiful building but it has also been superbly decorated by designer Lázaro Rosa Violán, who has added some 'rebellious' touches to the décor which is intimate yet welcoming, with some industrial touches. Other big attractions are the common areas and the spectacular rooftop terrace, that make Only You Atocha a landmark meeting point in the city of Madrid. There's so much to do: exhibitions, sport, culture, food and drink... all come together every day in this lively hotel. Get swept away by everything that Only You has waiting for you. Feel completely at home and just go with the flow.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Rooftop terrace
Parking garage
Wifi
Fitness / spa locker rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Soundproof rooms
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, French, Spanish, Catalan and 1 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
80Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
Contact
Paseo Infanta Isabel 13, 28014 Madrid Spain
Name/address in local language
Getting there
Atocha RenfeMadrid Metro2 min
AtochaMadrid Metro5 min
Rental CarsSee rental cars from $8/day
Nearby restaurants
Antonio of Italia a Tavola
146 reviews6 minItalian
SUKALDEA ATOTXA Madrid
231 reviews6 minMediterranean
Sep7ima
152 reviews1 minMediterranean
Restaurante Tablafina
146 reviews6 minEuropean
See all nearby restaurantsNearby attractions
Estacion de Atocha
6,304 reviews4 minArchitectural Buildings
Cuesta de Moyano
73 reviews5 minSpeciality & Gift Shops
Madrid-Puerta de Atocha Train Station
63 reviews4 minPoints of Interest & Landmarks
Flamenco En El Backstage de Pablo Ruben Maldonado
31 reviews6 minTheatre & Performances
See all nearby attractions2209Reviews33Q+A100Room tips
Reviews
Traveler rating
- 1,779
- 366
- 45
- 16
- 4
Time of year
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Language
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Selected filters
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- English
Popular mentions
+1
Manage your expectations if you’re considering Only You Atocha. IMO this is your average train station/airport hotel that provides all the necessities, but definitely not a place to pamper yourself on holiday. At the price point (€150) I was a little surprised at the quality of everything offered at the hotel. Check out my review for the hotel I stayed at in Barcelona that’s cheaper and at least 2x better. The location was undoubtedly great - right across the street from the Atocha train station, which also explains why this hotel serves as a stopover for many travelers. Walking into the lobby is like walking into the middle of a busy market, with people drinking/eating in the bar that’s in the same space as the reception. I checked into a very small room and discovered dusty bedside table, chair, hair on the bathroom floor, and bathroom walls that were far from spotless. The reception was responsive and eventually moved me to a different room that was slightly better. But overall I really can’t vouch for their housekeeping services; best to wipe everything down yourself, especially during COVID times. Had one dinner at the restaurant on the 7th floor which also turned out to be a less-than-pleasant experience. Service was incredibly slow; if a waiter tells you they’ll come back for something, that’s usually another 10-15 mins. Won’t go into the details but ordered food that I didn’t want so didn’t end up eating anything. The restaurant was able to take the item off the bill at the end. Even though the hotel staff was responsive in resolving issues in both cases, I would highly recommend that you stay somewhere else if you’re on vacation or wanted to stay somewhere special.…
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Date of stay: December 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Response from Social Manager Only You Hotel Atocha, Guest Services / Front Office at Only YOU Hotel Atocha
Responded 3 weeks ago
Dear uspork, We would like to thank you for choosing the Only YOU Hotel Atocha and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service. We are deeply sorry to not have met your expectations on this occasion and we will take note of the improvements you have suggested. We hope to see you soon at the Only YOU Hotel Atocha and exceed your expectations!
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My partner and me were in Only You Atocha a couple of months ago and our experience was really good! The location let us easy go everywhere in the city of Madrid. We booked a Deluxe Room that was spacious and clean, the bed was really comfy! We also enjoyed some cocktails in the rooftop bar and the food was delicious! The personal by the reception and the restaurant was always attentive and happy to help us. High recommended for a trip to Madrid! We will come back. Silvia
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Date of stay: October 2021Trip type: Traveled as a couple
Helpful
Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Dec 16, 2021
Dear Silvia, First of all, thank you for choosing Only YOU Hotel Atocha and for taking the time to give us your feedback once you left the hotel. We are delighted to hear that you really enjoyed the real experience Only You Atocha on your trip! We are grateful for your kind comments about our concept and atmosphere in the hotel, there is no other like it in all of Madrid! We are also very happy to read that you enjoyed our strategic location! You can take the train to anywhere in Madrid or Spain! Thank you also for your comment about our staff, we like to know that our tips were helpful. We are waiting for you very soon in Madrid, Greetings from all the team!
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Shoutout to Sandra for being amazing when greeting us and checking us in! Perfect welcome! Thank you to Carolina as well for her politeness with room service! The breakfast has been amazing and so have the staff!
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: Ask for it!
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Helpful
Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Dec 6, 2021
Dear IvanpJ228EC, First of all, thank you for choosing Only YOU Hotel Atocha for your recent stay in Madrid and for taking the time to give us your feedback once you left the hotel. We are delighted to hear that you really enjoyed the real experience Only You Atocha on your trip! We are grateful for your kind words to our amazing staff, specially to our colleagues Sandra and Carolina. The whole team works very hard every day to give our costumers the best experience possible. Again, thank you for this fantastic review and we hope to see you very soon! Greetings from all the team! Best regards,
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Excellent stay at the Only You Atocha. Outstanding customer service from the concierge team in particular Sandra who always had great restaurant recommendations for the duration of our stay. She really completed our experience and we will be back! Hotel has a cool atmosphere - you can even get a haircut in the lobby, and is conveniently located next to three major art museums, and right by the Parque El Retiro. We also enjoyed drinks on the rooftop at sunset.
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Dec 4, 2021
Dear SLW_nyc, First of all, thank you for choosing Only YOU Hotel Atocha and for taking the time to give us your feedback once you left the hotel. It is a real joy to know that our guests fully enjoy the Only YOU experience; The entire team works with great enthusiasm to achieve this. Thank you also for your comment about our staff, specifically Sandra. We like to know that our tips and reccomv endationswere helpful. We are delighted to hear that you really enjoyed the real experience Only You Atocha on your trip! We are grateful for your kind comments about our concept and atmosphere in the hotel, there is no other like it in all of Madrid! Our location, Sep7ima Restaurant and service are the most valuated facilities for the guest. We are very happy about you felt the Only YOU style as well! One of our main goals is to make your stay as memorable and comfy as possible, and we´re happy to know that we accomplished that. We hope to welcome you very soon again! Best Wishes,
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Very stylish hotel in superb location. You can see it as you come up the escalator out of the train station opposite (where there is also a convenient airport bus). Love the lobby with the bakery and bar. I spent some time enjoying tea and pastries. Very convenient for if you don't want a full hotel breakfast, you can just pop downstars and grab something. Very comfortable and quiet room - I often find hotels to be too noisy with people in the corridor, but not here. The staff were superb, very professional and friendly and incredibly helpful. Best of all when I returned to Madrid the day after my checkout the manager kindly let me store my suitcase for a few hours, which really helped me out.
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Date of stay: November 2021
Value
Rooms
Service
Helpful
Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded Nov 21, 2021
Dear Caroline: Thank you for sharing your review with other TripAdvisor users. We are glad to read that the whole Hotel team was helpful and that you enjoyed our fantastic Breakery with its pastries designed by Oriol Balaguer. We would love to welcome you back again any time soon on any further trips to Madrid Best regards,
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PRICE RANGE
$113 - $1,014 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridRetiro / Jerónimos
NUMBER OF ROOMS
204
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Claim Your Listing Frequently Asked Questions about Only YOU Hotel Atocha
Which popular attractions are close to Only YOU Hotel Atocha?
Nearby attractions include Estacion de Atocha (0.2 miles), Cuesta de Moyano (0.2 miles), and Madrid-Puerta de Atocha Train Station (0.2 miles).
What are some of the property amenities at Only YOU Hotel Atocha?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Only YOU Hotel Atocha?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Only YOU Hotel Atocha?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Only YOU Hotel Atocha?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Only YOU Hotel Atocha?
Conveniently located restaurants include Antonio of Italia a Tavola, SUKALDEA ATOTXA Madrid, and Sep7ima.
Are there opportunities to exercise at Only YOU Hotel Atocha?
Yes, guests have access to a fitness center, fitness classes, and locker rooms available in the fitness center during their stay.
Is Only YOU Hotel Atocha located near the city center?
Yes, it is 0.8 miles away from the center of Madrid.
Are any cleaning services offered at Only YOU Hotel Atocha?
Yes, dry cleaning and laundry service are offered to guests.
Does Only YOU Hotel Atocha offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Only YOU Hotel Atocha?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Catalan.