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Vincci The Mint

Traveler (569)
360
Panoramas (8)
Room & Suite (143)
Certificate of Excellence

About

#24 of 458 hotels in Madrid
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Boutique

Location

Full view
100Great for walkers
Grade: 100 out of 100
660Restaurantswithin 0.3 miles
147Attractionswithin 0.3 miles
1,060Reviews
21Q+A
100Room tips
Traveler rating
  • 799
  • 210
  • 32
  • 11
  • 8
Time of year
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Popular mentions
The location was excellent right in the heart of everything restaurants, bars and entertainment , the decor was amazing, the staff were excellent and the roof top terrace was an excellent place to relax after a long day of sightseeing. I would recommend this hotel.
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Review collected in partnership with Vincci Hoteles
Response from RaquelB2882, The Mint Experience at Vincci The Mint
Responded 2 days ago
Dear DayTrip64186028482, Thank you for taking your time on this review and for sharing your experience with our future guests. We are happy to know that you enjoyed our tartan cozy style and minty atmosphere all around, and also our location in the downtown of Madrid, so you can reach any shop, restaurant or museum walking from The Mint Hotel. We are looking forward to welcome you again in Madrid. Raquel Bermejo The Mint Experience
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We recently spent 3 nights at Vincci The Mint and it certainly lived up to expectations. The decor is quirky, but smart, and the location is excellent, within easy walking distance of the big art galleries, many restaurant options etc. The tapas place next door is very good. We
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Response from RaquelB2882, The Mint Experience at Vincci The Mint
Responded 2 days ago
Dear why-not-have-a-go, We were thrilled to read this review about your experience with us! I am delighted to see that you appreciated every detail of the hotel and that we were able to meet all your expectations. Also, I would love to thank you personally for your kind words. My goal is to offer you a memorable experience in the city, so I am more than happy to know that you both enjoyed this special celebration. Regarding the breakfast issues, I have already passed on you comments to the General Manager so we can see how to improve these points. On the other hand, due to the weather condition, it is only open to bar on the rooftop till summer time. We are still working on the summer restaurant menu for the terrace, but definitely it will be opened for the next season. Once again, thank you very much for your lovely words. We will be delighted to welcome you back! Best wishes, Raquel Bermejo The Mint Experience
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We booked Vincci the Mint on a last minute trip to celebrate our wedding anniversary and we are so delighted that we chose this hotel for our trip. The hotel is in a perfect location on Grand Via, walking distance to all the main areas of Madrid. As a very light sleeper I was
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Response from RaquelB2882, The Mint Experience at Vincci The Mint
Responded 2 days ago
Dear Aoife13, Thank you very much for your nice review! We are delighted with your words, especially those referring the good work of the staff. This make us feel proud of what we do and encourage us to keep up the good work. We knew you were celebrating a special occasion, and it was a honor to us to be chosen for this event, so we just want to celebrate it with you both offering you a special minty touch. As you mentioned, we are locate in Gran Via, the main avenue of Madrid, but all our rooms have premium qualities and soundproof windows to assure your rest while your stay, and the most comfort mattress and beds for your maximum relax. It will be a pleasure to welcome you back! Raquel Bermejo The Mint Experience
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Did not clean rooms floors and put back up our three day old towels off the floor. No USB plugs. Beautiful hotel and the front staff was helpful. Centrally located. Overall I really like this hotel but the fact that the cleaning staff has obviously never been properly trained
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Review collected in partnership with Vincci Hoteles
Response from RaquelB2882, The Mint Experience at Vincci The Mint
Responded 1 week ago
Dear Guide01510630979, First I would like to thank you for having chosen Vincci The Mint for your stay in the city and for your review. We are glad to read that you enjoyed the central location and the courtesy of The Mint Team. On behalf of Vincci The Mint Team, we would like to apologize for all the inconveniences due to cleaning issue. The General Manager and the Housekeeping Manager have been informed and they are investigating what happened during your stay. Please, accept our most sincere apologizes. We rest at your entire disposal for anything you may need and we wish to welcome you again. Best regards, Raquel Bermejo The Mint Experience
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I stayed for one night. The hotel is on Gran Via, very centrally located for many attractions. There is a great little restaurant, where I had breakfast- excellent coffee, pastries, etc. and nice service. The staff at the front desk was lovely. The room was nice. clean and
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Response from RaquelB2882, The Mint Experience at Vincci The Mint
Responded 2 days ago
Dear Sarit C, Thank you very much for your feedback!! The essence of Vincci The Mint is its staff. We all love our job and Madrid and we try to offer our guest and memorable experience in the city. The Mint Breakfast is a great option for starting the day full of energy; All home-made products served a-la-carte from 7am to 2pm. Once again, thank you for your words. We rest at your entire disposal for anything you may need and we wish to welcome you again. Warm regards, Raquel Bermejo The Mint Experience
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PRICE RANGE
$74 - $1,107 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChuecaGran ViaJusticiaCentro
NUMBER OF ROOMS
88
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