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SunGate Hostel

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SunGate Hostel
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156 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed today NEW via mobile

This hostel is soooo clean I love it I see them clean at least twice a day I can smell the cleaner so amazing and they feed you the people are so welcoming and cheap beer wooo I would highly suggest this place only bad thing was the Wi-Fi in the rooms but you're on vacation and the wifi in... More 

Helpful?
Thank rachelfuller4242
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Betty at reception was incredibly helpful about what to do in Madrid, and for directions. All the staff, including Fresh, Angel, Polina, Chris, & Mobo are very welcoming, and made me feel at home. The included dinner was good and going out together after dinner was a lot of fun. My room was comfortable with 4 single beds, and AC,... More 

Helpful?
Thank CocoLoco_Volcano
Dublin, Ireland
Level Contributor
128 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When researching hostels in Madrid I came across this very well rated hostel and wasn't surprised to see that it was part of the "Hostel One" chain. They aren't a big chain of hostels but I've stayed in three of them now and they never fail to impress. Like the other hostels, the staff here were amazing. Very friendly and... More 

Helpful?
1 Thank Conor_M253
Dublin, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I've stayed in a lot of hostels, this place is a gem!! The staff are so helpful, they know so much about Madrid and will tell you before you even ask. I also got helpful travel advise for the rest of my trip - where a member of the staff looked up possible destinations and accommodation for me (thanks Paulina!)... More 

Helpful?
Thank scummins001
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2016

SunGate is an incredible place to stay at while you are in Madrid, you wouldn't want to miss this experience! The staff is awesome, super friendly and helpful with ANYTHING you need! They are very professional and care deeply for the guests and their experience while they stay there. They have free walking tour every day, daily activities and offer... More 

Helpful?
1 Thank Gail D
Brisbane, Queensland, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

This place was incredible! One of the best hostels I've ever stayed in throughout my travels. Very clean and comfortable. Great atmosphere including parties and dinners. Free walking tour they organise every day is great! I was sick at one point during my stay and they were so helpful and lovely - really went the extra mile. The staff are... More 

Helpful?
1 Thank Jessica P
Singapore, Singapore
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 27, 2016

Very nice hostel with all you are looking for - welcoming atmosphere with nightly dinner and outings. Rooms were single beds (not bunk), clean and spacious. Great location, would definitely return in the future

Helpful?
Thank Vic91266
Singapore, Singapore
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed June 17, 2016 via mobile

Hostel wise, the bathrooms were slightly cramped, but the staff were stars for their cheerful mannerisms, and helpful attitudes:) Betty is very patient and calm despite all the stress of people waiting to check in and out, and she always knew how to handle the rush hour periods very well. I felt instantly welcomed by her on arrival. She also... More 

Helpful?
Thank jia ying l
Minneapolis, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

This it the best hostel experience I've ever had. The second you walk through the door here you become part of a family. When you check in, you are given a run down of Madrid by a staff member who will help you get oriented and see the things you want to see. The community dinners are amazing, you get... More 

Helpful?
1 Thank John N
New York City, New York
2 reviews
5 of 5 stars Reviewed June 13, 2016

Location in the heart of Madrid, employees were fantastic. Lot of interesting people chose to stay at the hostel along with me and my two friends and they helped to make sure that this was one of my better vacations.

Helpful?
Thank brendanmcgowan
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast

Additional Information about SunGate Hostel

Address: Carmen, 16, 2a | Super Centrico Gran Vi De Madrid, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $29 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — SunGate Hostel 2*
Number of rooms: 17
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