URSO Hotel & Spa
742 reviews
#38 of 483 Hotels in Madrid
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Calle Mejia Lequerica 8, 28004 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (81)
Dining (45)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from URSO Hotel & Spa
Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#38 of 483 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Urso is the first 5-star boutique hotel of its kind in the capital. Set in an early 20th century palace, URSO retains its neo-classical elegance, whilst fresh and well-balanced interiors let guests feel at home.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Heated pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Babysitting
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Walking tours
Highchairs available
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
552Restaurantswithin 0.3 miles
142Attractionswithin 0.3 miles
Contact
Calle Mejia Lequerica 8, 28004 Madrid Spain
Name/address in local language
Getting there
Alonso MartínezMadrid Metro3 min
TribunalMadrid Metro4 min
Rental CarsSee rental cars from $14/day
742Reviews19Q+A80Room tips
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Popular mentions
Very nice hotel with great rooms and "feel at home" public areas and gym. Breakfast offer and service among the best I tried. Media Racion also a great experience. Concierge staff needs better training on what is happening in Madrid.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Jr. Suites are a perfect size for Madrid.
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Helpful
Response from Victor E Vacas Usón, Director General at URSO Hotel & Spa
Responded 4 weeks ago
Dear Mr Alberto, Thank you so much for taking the time to share your experience with us. We are very happy to hear that you had a enjoyable stay with us. It's a great pleasure to hear that our restaurant and service could meet your expectation. We will take your advise regarding our concierge team in consideration, and will use it to train our staff for the future. We hope to soon welcome you again at URSO Hotel & Spa. Sincerly, Victor E Vacas General Manager
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URSO is not a huge, old grand dame hotel - but it's not a boutique hotel either. It's in the happy medium in between as it has a critical mass to offer great amenities, a lively lobby & bar and fantastic service, but it's not overwhelming. Nestled in a reasonably quiet neighborhood but close to lots of action, the URSO is an elegant City hotel from which you can embark on your Madrid experience whether for business or vacation (or both!). Also FYI the Junior Suites are truly wonderful rooms - they're on the corners of the building and have lots of light and extra space.
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Date of stay: October 2021
1 Helpful vote
Helpful
Response from Victor E Vacas Usón, Director General at URSO Hotel & Spa
Responded Oct 10, 2021
Dear Yunzer Jake, Thank you very much for sharing your experience with us. We're glad to read that you enjoyed your stay in our lovely Junior Suites. To hear such friendly comments about our hotel facility and our location makes us really happy. We hope to soon welcome you again on your next vacation or business trip to Madrid. Kind regards, Víctor E. Vacas General Manager
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We were impressed with the quality of the hotel and the excellent breakfast. The hotel staff was great: Rocio, Francisco, Micaela (Reception), Ricardo at the bar. Ania was exceptional at managing the breakfast staff and we particularly enjoyed interacting with her. Other staff members: Eduardo and Sara were also very good. I enjoyed most speaking to Louis who was an intern but an exceptional young lad who I am sure will progress well in the hospitality career! I would recommend the URSO property and we will use them in other parts of Spain without hesitation.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Helpful
Response from Victor E Vacas Usón, Director General at URSO Hotel & Spa
Responded Oct 10, 2021
Dear Mr. Saket, Thank you very much for sharing your experience with us. We're glad to read that you enjoyed your stay with us. It's especially a pleasure to hear that you had such a positive experience with our staff members. I will personally share your lovely comments with the team. We hope to soon welcome you again on your next vacation to Madrid. Best regards, Víctor E. Vacas General Manager
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Discreet, tucked away from the crowds but within easy reach of Central Madrid. Nice hotel, comfortable, well appointed rooms. Fab Breakfasts, clean and very user friendly. Need to sort the door locks out, but thats it!
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Date of stay: July 2021Trip type: Traveled on business
Rooms
Cleanliness
Service
Helpful
Response from Victor E Vacas Usón, Director General at URSO Hotel & Spa
Responded Oct 1, 2021
Dear Samboii, Thank you very much for sharing your experience with us. We are delighted to read that you had enjoyed your stay with us. To hear such friendly comments about our facility, location and the breakfast is our job made worthwhile. We are very sorry it we caused you any inconcenience regarding the doorlocks. There might have been technical issues or we didn't charge your door looks correctly. Either way the issue has been solved. We hope to soon welcome you again at URSO Hotel & Spa (and this time with working door locks) Kind regards, Víctor E. Vacas General Manager
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This hotel is very well situated and the installations are all of very high quality (rooms, pool area). Staff at Hotel and Restaurant are super attentive. The area is well suited for a walk to all the amenities Chamberi/Tribunal/Chueca/ Almagro have to offer. Definitively will be back.
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Date of stay: September 2021
Value
Rooms
Service
Room Tip: Rooms with view to Palace are quieter.
See more room tips
Helpful
Response from Victor E Vacas Usón, Director General at URSO Hotel & Spa
Responded Oct 1, 2021
Dear Alejandro, Thank you so much for sharing your experience with us. It's a pleasure to hear such lovely comments about our hotel and our service. It's our job made worthwile. We would be very happy to welcome you back in the future. Best regards, Victor E Vacas Director General
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PRICE RANGE
$200 - $323 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChueca / Justicia / Centro
NUMBER OF ROOMS
78
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Claim Your Listing Frequently Asked Questions about URSO Hotel & Spa
Which popular attractions are close to URSO Hotel & Spa?
Nearby attractions include The Box Escape Room Madrid (0.2 miles), Hermetico (0.2 miles), and Scavenger Escape Madrid (0.2 miles).
What are some of the property amenities at URSO Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at URSO Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at URSO Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at URSO Hotel & Spa?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to URSO Hotel & Spa?
Conveniently located restaurants include Pizzart Villa Fuencarral, Trattoria Pulcinella, and El Social.
Are there opportunities to exercise at URSO Hotel & Spa?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does URSO Hotel & Spa have airport transportation?
Yes, URSO Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is URSO Hotel & Spa located near the city center?
Yes, it is 0.8 miles away from the center of Madrid.
Are any cleaning services offered at URSO Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does URSO Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.