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Room & Suite (81)
Dining (40)
Travel safe during COVID-19
What you can expect during your stay
- Paid stay-at-home policy for staff with symptoms
- Regular temperature checks for staff
- Contactless check-in
- Doctors available 24/7
- 24-hour minimum vacancy between guests
Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from URSO Hotel & Spa
Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#40 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Urso is the first 5-star boutique hotel of its kind in the capital. Set in an early 20th century palace, URSO retains its neo-classical elegance, whilst fresh and well-balanced interiors let guests feel at home.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Heated pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Babysitting
Secured parking
Wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Walking tours
Highchairs available
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Romantic
Languages Spoken
English, Russian, Spanish, German and 3 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
530Restaurantswithin 0.3 miles
136Attractionswithin 0.3 miles
Contact
Calle Mejia Lequerica 8, 28004 Madrid Spain
Name/address in local language
Getting there
TribunalMadrid Metro4 min
Alonso MartínezMadrid Metro3 min
Rental CarsSee rental cars from $10/day
702Reviews18Q+A77Room tips
Reviews
Traveler rating
- 525
- 131
- 25
- 12
- 9
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Popular mentions
Immediately upon arrival, I knew the Urso would be a hotel that I would return to. The valet parking attendant was helpful, polite and efficient. The check-in was great. I had a small dog and they were so accommodating, providing a small bed and two bowls in the room (although the nightly charge was expensive for the dog). The room was exquisite, spacious, luxurious, comfortable, and the bathroom was perfectly appointed. The hotel's spa was wonderful. The hydrotherapy pool was great, very relaxing, and the steam room just what I needed after a long drive. The hotel felt like a home from home, and I will certainly return in the future next time I am in Madrid.
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Date of stay: September 2020Trip type: Traveled on business
Rooms
Location
Service
Helpful
Responded 1 week ago
Dear Christopher C, We would like to start by thanking you very much for the wonderful and eloquent review that you have written about your recent experience at URSO. We are very grateful for the time that you have invested in writing such kind and amazing comments. I will certainly share your review with our entire team. We are delighted to read that you have enjoyed the luxury quality of our rooms as well as the different services and facilities of our Spa. In addition, it is a real pleasure to read that everything has been at the height of your expectations and again, we thank you for the nice detailed comment that you have written. We are extremely honoured and happy because we were able to make you feel like at home during your stay with us. Moreover, we are so pleased that you have liked both the valet parking and the front Desk politeness and efficiency. We shall congratulate our staff for the great work on your behalf. We hope that you will grant us the great fortune to visit URSO soon again in the future and we hope to be able to welcome you personally then. Kind regards, Víctor E. Vacas General Manager
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Hotel's Favorite
I had a fabulous two night stay in this stunningly beautiful property. Particular highlights were the piano bar, the delicious and varied breakfast, and the incredible service received from the brilliant and friendly staff. I didn't get chance to use the Spa sadly, but I will definitely be booking again when I return to Madrid. The location is also wonderful. The room was very swish and included a Nespresso coffee machine and well stocked bar. Lovely toiletries. Strongly recommend.
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Date of stay: August 2020
Rooms
Location
Service
Helpful
Responded 4 weeks ago
Dear Selena, First of all we would like to thank you for the time you have taken to write such kind comments about our piano bar, staff and breakfast. We are delighted to read that you have enjoyed the wide variety of our breakfast buffet and a la carte menu. Your comment about our staff service, makes us feel very happy and proud. I will personally congratulate them on your behalf as well as I will encourage them to keep the same energy and to offer all our clients a customized and immaculate service based on the highest standards. We hope that you will grant us the great fortune to visit URSO soon again to try the Spa in the future and we hope to be able to welcome you personally then. We remain at your disposal for any inquire or request. Best regards, Víctor E. Vacas General Manager
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I had just one night in this hotel during a business trip. It is a very clean and high fashion hotel located in a great position of the city. I love it. I had a relative small room, but it is normal in such building. The hall is very elegant and comfortable. Due the Covid restriction I had a limited breakfast, so I cannot make any feedback about it.
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Date of stay: July 2020Trip type: Traveled on business
Rooms
Service
Sleep Quality
Helpful
Responded 4 weeks ago
Dear Gmz63, We would like to thank you for sending us your review through TripAdvisor. We are delighted to read that you have enjoyed both our hotel and our neighborhood (location) but most of all, we are very pleased and proud to read about your satisfaction regarding our housekeeping services. Regarding the size of the rooms, we have several categories in the hotel with different sizes. We would like to invite you to make a show room around the hotel so we could find the one that pleases you the most for a next occation. We remain at your disposal for any inquire or request. Best regards, Víctor E. Vacas General Manager
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We have had the pleasure of staying at this gorgeous boutique hotel this week. It is extremely well - located and convenient to various central neighborhoods, museums and great restaurants. The rooms are incredibly comfortable and no need has been left unanswered. We have particularly enjoyed the excellent concierge service before and during our stay. Their arrangements for tours (with drivers and guides) and dinner recommendations have been spot on! The included breakfast option is a must! Coffee and juice are offered immediately. They present a terrific buffet of assorted fresh fruit, baked breads /pastries, cheeses, meats, yogurt, etc. Also in addition are hot egg options, breakfast meats and warm, sweet temptations. Service is impeccable and seamless. We have also had one experience with a glass of wine and a tapa of Iberico ham down in the main lounge adjoining the bar. Can highly suggest that after a day of exploring, you enjoy a mid-afternoon respite with fine food, a libation and warm service. Looking forward to the remainder of our stay!…
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Date of stay: March 2020Trip type: Traveled as a couple
Helpful
Responded Mar 7, 2020
Dear Kristin_cudahy, First and foremost we would like to start by expressing our gratefulness for the wonderful and encouraging review that you have written about your recent stay with us at URSO. Additionally, we would like to thank for the time you have taken to write such kind and amazing comments about our outlets, staff, location and quality of our services. We are delighted to read that you have enjoyed the wide variety of our breakfast buffet and a la carte menu, as well as the immediate and immaculate service offered by our staff during the breakfast time. It is a real pleasure to read that everything has been at the height of your expectations and again, we thank you for taking the time to visit each of our outlets and for detailed comments that you have written about these. Your comment about our Concierge Team and staff seamless service, makes us feel very happy and proud. I will personally congratulate them on your behalf as well as I will encourage them to keep the same energy and to offer all our clients a customized and immaculate service based on the highest standards. We hope that you will grant us the great fortune to visit URSO soon again in the future and we hope to be able to welcome you personally then. Kind regards, Víctor E. Vacas General Manager
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This has been one of the best hotel stays for us. The wonderful staff made us feel at home. Everything was just perfect. We loved everything from checkin, evening drinks, breakfast. So close to everything but just set back sufficiently to not be right in the hustle and bustle. We looked forever to coming back to our room everyday. Soft towels, gowns, having the beds turned down - amazing. Breakfast was delicious and always served with a smile. Thank you! Can’t wait to be back.
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Responded Mar 2, 2020
Dear Irenehay, We would like to express our gratitude for the time that you have invested to share your experience with us, and for the confidence that you have placed in URSO along your recent stay in Madrid. We are very honoured by your amazing comments about our facilities, location and breakfast. Above all, we are very proud of our staff and the amazing service they offer you. I will congratulate them on your behalf and will encourage them daily to keep offering the highest standards of service and quality to all our clients. Finally, we are very happy to know that you trust our team and will come back to URSO in the future. We hope to have the pleasure of welcoming you again very soon. KInd regards, Víctor E. Vacas General Manager
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PRICE RANGE
$200 - $323 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChueca / Justicia / Centro
NUMBER OF ROOMS
78
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Claim Your Listing Frequently Asked Questions about URSO Hotel & Spa
Which popular attractions are close to URSO Hotel & Spa?
Nearby attractions include Hermetico (0.1 miles), Scavenger Escape Madrid (0.2 miles), and Museo Del Romanticismo (0.07 miles).
What are some of the property amenities at URSO Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at URSO Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at URSO Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at URSO Hotel & Spa?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to URSO Hotel & Spa?
Conveniently located restaurants include Trattoria Pulcinella, El Social, and Azotea Forus Barcelo.
Are there opportunities to exercise at URSO Hotel & Spa?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does URSO Hotel & Spa have an airport shuttle?
Yes, URSO Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is URSO Hotel & Spa located near the city center?
Yes, it is 0.8 miles away from the center of Madrid.
Are any cleaning services offered at URSO Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does URSO Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.