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SHS Hotel Aeropuerto

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Traveler (201)
Room & Suite (66)
Dining (20)
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Overview
  • Excellent14%
  • Very good26%
  • Average31%
  • Poor12%
  • Terrible17%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from SHS Hotel Aeropuerto
Special Offer: Package Deal
Offers from SHS Hotel Aeropuerto
Special Offer: Package Deal
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Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (835)
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A TripAdvisor Member
3
Reviewed October 3, 2016 via mobile

Everything started good, the van came and pickup me at the airport, and the so called "free" airport transport took me to the hotel and they charge me 10€ because my golf bag was like 25cm to long according to there rules! Maybe for the...More

Thank A TripAdvisor Member
Response from shshotelaeropuerto, Marketing Department at SHS Hotel AeropuertoResponded January 31, 2017

Dear client, Thank you very much for your opinion on this site. I inform you that in our website is specified our baggage rules for transfers. We will tell to our intermediaries that they must write it on their booking pages to inform better our...More

Reviewed August 23, 2016 via mobile

We wanted to spend one night. But he Wlan and tv is not working. The rooms are not nice and not modern. This is the last booking with booking net at shs hotel. To expensive and no wlan and an old tv from 1978.

Thank luisahamburg
Reviewed May 21, 2016 via mobile

This hotel is the worst gore I have ever booked. It was ridiculously expensive and it is less than one star. It is in the middle of nowhere and there is one place to eat, at the hotel. In an industrial area. The rooms are...More

2  Thank Mink100
Response from shshotelaeropuerto, Marketing manager at SHS Hotel AeropuertoResponded July 14, 2016

Dear client, Thank you very much for your comment. Our acommodation is a hotel near to the aiport and our prices are the same that our competitors. If you would have called to the reception, we could have tried to solve the problem in your...More

Reviewed April 8, 2016

I was only staying for a night and flew into Madrid Airport and phoning the hotel for collection was easier enough (they speak English) and the bus came within the 10 minutes. Check in was easy enough and the room was huge and clean, but...More

2  Thank jamescim
Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel AeropuertoResponded April 9, 2016
Google Translation

Estimado Cliente, gracias por su comentario y amable crítica. Nos agrada saber que nuestros servicios le hayan parecido satisfactorios y...More

Reviewed February 29, 2016 via mobile

Hi, This booking was made for me by another party so I never checked reviews until I found problems. I wish I checked before... Arriving at airport: I called them and they sent a van around. Told me 20 minutes wait. The van arrived on...More

5  Thank Realmcgregor
Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel AeropuertoResponded April 8, 2016
Google Translation

Estimado Cliente, sentimos los inconvenientes y le pedimos disculpas por ello. Traslado sus quejas a los departamentos correspondientes. Saludos cordiales....More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$48 - $1,058 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$48 - $1,058 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (201)
Room & Suite (66)
Dining (20)
Questions & Answers
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Muhammad Bilal K
October 13, 2015|
AnswerShow all 3 answers
Response from shshotelaeropuerto | Property representative |
Hi, thanks for your message. The best option is to catch a train from San Fernando to Atocha. The station is just 5 minutes away from the hotel & we have a free transfer from the hotel. Kind regards.
0
Votes
Google Translation
JPGreen0
May 18, 2015|
Answer
Response from shshotelaeropuerto | Property representative |
Dear Guest, thanks for your message. You don´t need to book the transfer service, just give us a phone call to 91 746 7080 as soon as you arrive to Madrid and have all your luggages ready. We will send our shuttle to pick... More
0
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Google Translation
Room Tips
"Ask for Ground floor if you have a heavy suitcase or trouble with stairs"
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"If you can spare another 10-20 euro just stay somewhere else."
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"Call for the Minibus to collect you from the airport early"
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"If you have a problem with rather steep stairs pls request a room on the ground floor as the first floor..."
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