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SHS Hotel Aeropuerto

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SHS Hotel Aeropuerto
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654 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Asuncion, Paraguay
Reviewed 5 days ago NEW

If you are looking for a place to spend your stopover that has a 24 hour shuttle + a big buffet breakfast, this looks to be the place to go. The location isn't good for anything but a stopover, though. The shuttle takes about 5 minutes and you should call them from the arrivals terminal. Rooms are clean and quiet,...

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Helpful?
Thank watchsmart
Arguineguin, Spain
Reviewed 2 weeks ago via mobile

I called 2 days ahead my arrival to ask about airport transfer and the receptionist told me to call once I landed in madrid and picked up my luggage and they would arrange for immediate transport. That worked out fine, although I waited 30 minutes and it had started to get quite cold at that time (8:30 pm). When I...

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Thank HegeRakn
London, United Kingdom
Reviewed November 5, 2016 via mobile

This hotel is conveniently located close to the airport. However if you are renting a car and driving to the hotel yourself-be sure to google the directions/google street map it first. Our sat nav wasn't able to locate the place and so it was a little tricky finding it. It is good and clean. Interior is modern. Good value for...

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Helpful?
Thank Aisha A
shshotelaeropuerto, Marketing Manager at SHS Hotel Aeropuerto, responded to this review

Dear client, Thank you very much for your comment on this site. We are very proud that all of our services have been to your liking. For the future occasions you can call us and we try to help you to arrive to our hotel or you can introduce the coordinates of our accomodation in your GPS. We hope to...

A TripAdvisor Member
1 review
Reviewed October 3, 2016 via mobile

Everything started good, the van came and pickup me at the airport, and the so called "free" airport transport took me to the hotel and they charge me 10€ because my golf bag was like 25cm to long according to there rules! Maybe for the future you should inform your guests about you baggage rules on hotels.com and others booking...

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Thank A TripAdvisor Member
Reviewed August 23, 2016 via mobile

We wanted to spend one night. But he Wlan and tv is not working. The rooms are not nice and not modern. This is the last booking with booking net at shs hotel. To expensive and no wlan and an old tv from 1978.

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Thank luisahamburg
Winnipeg
Reviewed May 21, 2016 via mobile

This hotel is the worst gore I have ever booked. It was ridiculously expensive and it is less than one star. It is in the middle of nowhere and there is one place to eat, at the hotel. In an industrial area. The rooms are sparse and the window is blocked and can't be opened. The door handle is falling...

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Helpful?
1Thank Mink100
shshotelaeropuerto, Marketing manager at SHS Hotel Aeropuerto, responded to this review

Dear client, Thank you very much for your comment. Our acommodation is a hotel near to the aiport and our prices are the same that our competitors. If you would have called to the reception, we could have tried to solve the problem in your room about the window and the door handle. We hope to see you soon. Regards

Sussex, England
Reviewed April 8, 2016

I was only staying for a night and flew into Madrid Airport and phoning the hotel for collection was easier enough (they speak English) and the bus came within the 10 minutes. Check in was easy enough and the room was huge and clean, but fairly functional. Bed was comfortable and the shower was OK but I had a room...

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2Thank jamescim
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario y amable crítica. Nos agrada saber que nuestros servicios le hayan parecido satisfactorios y...

Malta
Reviewed February 29, 2016 via mobile

Hi, This booking was made for me by another party so I never checked reviews until I found problems. I wish I checked before... Arriving at airport: I called them and they sent a van around. Told me 20 minutes wait. The van arrived on time and we left for hotel. We left for hotel but then driver received a...

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5Thank Realmcgregor
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, sentimos los inconvenientes y le pedimos disculpas por ello. Traslado sus quejas a los departamentos correspondientes. Saludos cordiales....

Malaga, Spain
Reviewed February 25, 2016

Clean and basic rooms but good bar/restaurant and friendly, helpful staff. Free shuttle bus that took us in and out of the airport without any hassle. A long way out of the centre if you wanted to do any sightseeing but we were glad just to rest between flights and stay put. Would recommend it for convenience and price.

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1Thank Subrella
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario. Nos alegra haber cumplidos sus expectativas y que nuestros servicios le hayan sido de...

London, United Kingdom
Reviewed February 16, 2016

Staff is unfriendly, unhelpful. The "free" transfer is a complete joke. |You have to call from the arrivals hall for them to send the van to pick you up. We called and called and no one picked up and ended up having to get there on our own. The second time around when we got to the stop the van...

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2Thank Marco M
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su opinión, que respetamos pero no podemos compartir. Nuestro servicio de transfer el muy eficaz, tal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Hotels with parking areas and other customized complementary services to travelers Adolfo Suarez Madrid Barajas Airport, exhibitors or visitors to IFEMA ... more   less 

Additional Information about SHS Hotel Aeropuerto

Address: Camino del Aeropuerto 22, 28042 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: $50 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SHS Hotel Aeropuerto 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Shs Hotel Madrid
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Questions & Answers

Here's what travelers have asked, with answers from SHS Hotel Aeropuerto staff and other travelers.
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Questions? Get answers from SHS Hotel Aeropuerto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Call for the Minibus to collect you from the airport early”
 of 5 bubbles RebeccaS804, Oct 19, 2015 | Read review
“If you have a problem with rather steep stairs pls request a room on the ground floor as the first floor rooms are accessed by quite a steep flight of steps. No worries at all for me but maybe for more elderly a ground floor would be more suitable. The shuttle service to and from the airport was excellent and ran to schedule. Wakeup call received punctually.”
 of 5 bubbles NRevell, Nov 15, 2014 | Read review
“Ground floor if don't want to take cases up stairs”
 of 5 bubbles gevans10, Feb 23, 2014 | Read review
“Stay elsewhere!”
 of 5 bubbles PeconicBill, Jun 26, 2013 | Read review
“quieter, comfortable, good service when ask for more towels and covers.”
 of 5 bubbles derdari999, Feb 19, 2013 | Read review
5 of 5
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