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SHS Hotel Aeropuerto

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SHS Hotel Aeropuerto
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562 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Winnipeg
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 21, 2016 via mobile

This hotel is the worst gore I have ever booked. It was ridiculously expensive and it is less than one star. It is in the middle of nowhere and there is one place to eat, at the hotel. In an industrial area. The rooms are sparse and the window is blocked and can't be opened. The door handle is falling... More 

Helpful?
1 Thank Mink100
shshotelaeropuerto, Marketing manager at SHS Hotel Aeropuerto, responded to this review

Dear client, Thank you very much for your comment. Our acommodation is a hotel near to the aiport and our prices are the same that our competitors. If you would have called to the reception, we could have tried to solve the problem in your room about the window and the door handle. We hope to see you soon. Regards More 

Sussex, England
Level Contributor
133 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed April 8, 2016

I was only staying for a night and flew into Madrid Airport and phoning the hotel for collection was easier enough (they speak English) and the bus came within the 10 minutes. Check in was easy enough and the room was huge and clean, but fairly functional. Bed was comfortable and the shower was OK but I had a room... More 

Helpful?
1 Thank jamescim
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario y amable crítica. Nos agrada saber que nuestros servicios le hayan parecido satisfactorios y... More 

Malta
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed February 29, 2016 via mobile

Hi, This booking was made for me by another party so I never checked reviews until I found problems. I wish I checked before... Arriving at airport: I called them and they sent a van around. Told me 20 minutes wait. The van arrived on time and we left for hotel. We left for hotel but then driver received a... More 

Helpful?
5 Thank Realmcgregor
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, sentimos los inconvenientes y le pedimos disculpas por ello. Traslado sus quejas a los departamentos correspondientes. Saludos cordiales.... More 

Travelers are raving about these Madrid hotels

Malaga, Spain
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 25, 2016

Clean and basic rooms but good bar/restaurant and friendly, helpful staff. Free shuttle bus that took us in and out of the airport without any hassle. A long way out of the centre if you wanted to do any sightseeing but we were glad just to rest between flights and stay put. Would recommend it for convenience and price.

Helpful?
1 Thank Subrella
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario. Nos alegra haber cumplidos sus expectativas y que nuestros servicios le hayan sido de... More 

London, United Kingdom
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed February 16, 2016

Staff is unfriendly, unhelpful. The "free" transfer is a complete joke. |You have to call from the arrivals hall for them to send the van to pick you up. We called and called and no one picked up and ended up having to get there on our own. The second time around when we got to the stop the van... More 

Helpful?
2 Thank Marco M
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su opinión, que respetamos pero no podemos compartir. Nuestro servicio de transfer el muy eficaz, tal... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 10, 2016

The room was big,near at the airport and has a free shuttle from and to the airport...very near the bus stop and it is a quite place...the receptionists can speak english well and they have a good restaurant....it is a budget friendly hotel...

Helpful?
Thank Rona S
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, muchas gracias por su amable opinión, nos enorgullece haber podido cumplir con lo que usted esperaba de nosotros.... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2015 via mobile

Was just ok for a one nighter stop off for transit. Was close enough to the airport (15-20 mins), although cab found it a little difficult to find. It cost 25 Eur but on the way back there was a free shuttle service. Concierge was friendly and you get a free drink on arrival. I was in the 4th block... More 

Helpful?
Thank SarahOje
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su mensaje. Sentimos que no conociera usted nuestro sistema permanente de transfer aeropuerto-hotel-aeropuerto, se hubiera ahorrado... More 

Boston, Massachusetts
Level Contributor
354 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed December 4, 2015

This hotel is really only good if you have an early flight and want to be close to the airport or get accidentally stranded. That being said, it was a very reasonable price and the free 24/7 shuttle was an absolute must. Rooms were basic but clean and no complaints with the bed. Appreciated the free welcome drink. It is... More 

Helpful?
Thank Kait_De
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, muchas gracias por su comentario, nos llena de orgullo haber sido útiles y de ayuda en su tránsito... More 

Napoli
Level Contributor
1 review
4 of 5 stars Reviewed November 16, 2015

We needed to stay one night at the airport because of our departure at an early hour in the next morning. We arrived in Madrid at night, called the hotel, taken an appointment at the bus station, and were caiired to the hotel. The room was the biggest twin room I've slept in, there were very big and comfortable beds... More 

Helpful?
Thank Luigi l
Princetown
2 reviews
4 of 5 stars Reviewed November 11, 2015 via mobile

Our flight landed in Madrid at 21.30 and we needed to be back at the following day airport for 08.00, after collecting our luggage my Husband rang the number provided when we booked,we were collected after about 15 minutes, yes there's was a wait to book in at reception but this is because the hotel staff are booking in a... More 

Helpful?
Thank Heather B
Questions? Get answers from hotel staff and past guests. Ask a question

134 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotels with parking areas and other customized complementary services to travelers Adolfo Suarez Madrid Barajas Airport, exhibitors or visitors to IFEMA ... more   less 

Additional Information about SHS Hotel Aeropuerto

Address: Camino del Aeropuerto 22, 28042 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: $49 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SHS Hotel Aeropuerto 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Shs Hotel Madrid
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