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Sercotel Suites Viena

#25 of 448 Hotels in Madrid
Certificate of Excellence
Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Hotel amenities
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1,073 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Adelaide
1 review
5 of 5 stars Reviewed yesterday NEW

Great staff. Very helpful. Especially Ana and Pablo . Great location. Clean and quite rooms. Cooking facility in room and supermarkets closely . Spacious rooms and great location. We highly recommend this hotel in Madrid .

Review collected in partnership with this hotel

Helpful?
Thank bioshery
Vancouver, British Columbia, Canada
Level Contributor
174 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our stay at the Suites Viena. The staff were excellent and we were able to converse in my adequate Spanish and their excellent English. Our room was very spacious, clean and quiet. They offered a promotion for breakfast and it was extremely good and allowed us to begin our day without having to explore the area for... More 

Helpful?
Thank Dianne M
Shepton Mallet, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Could not fault this hotel, staff were pleasant, The room was clean, great shower and the rooms were kept cool with a good air con system as it was 40 degrees outside. Great area also, walking distance to palace, shops bars etc. Great hotel in a great city, would choose this hotel again on my next visit.

Helpful?
Thank Bexy888
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Bexy, You are very kind to write about us. It is very useful for another clients and for us. Thank you! Suites Viena team More 

Canberra
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is centrally located, but on a quiet street so you don't feel as if you are staying in the tourist centre. It is right near Plaza de España and walking distance to a lot of attractions (Madrid is a beautiful city so highly recommend walking over trains). Our room had a big balcony which was really nice for... More 

Helpful?
Thank 8280160
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Hello, Thank you very much for your nice comment. We hope see you again too! Regards, Suites Viena team More 

New York City, New York
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really don't have any complaints about this hotel. I was given a high floor room with a view of the courtyard and I was very satisfied with its large size and quiet environment. I did not perceive noise from the neighboring rooms, nor from outside, and everything was spotless. I like hotels that are not in the tourist downtown... More 

Helpful?
Thank mirage159
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Client: Thank you very much for such a nice opinion about us. It was a pleasure for us to receive you, and we will be very grateful if you want to return in other moment. Thank you again, greetings from all our staff! More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I chose this hotel because we liked the location. It is close to the metro station which can take you to the train station. It is a few minute walk from Plaza de España and a few minutes to walk to Temple of Debod. From there you're very close to the main street Gran Vía which has... More 

Helpful?
Thank Angie B
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Client: Thank you very much for your opinion about us. It was a pleasure for us to receive you, and we are so happy that you enjoyed your stay with us. Thank you again, regards, More 

Winnipeg, Canada
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at the Sercotel Suites Viena in Madrid. The hotel is very clean, quiet street for Europe, close to most of the sights as well as the subway. After travelling overseas all night we really appreciated that our room was ready early, although I know this cannot always be the case. The staff was very friendly... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Sn0w_sucks
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear client Thank you very much for your nice opinion about the experience in our hotel. This is very important for us. We hope to receive you again, best regards More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 4 nights at the hotel in a very nice room at the 6th floor (junior suite with the terrace). It was very nice to seat on the terrace in the evening (and good for smokers). The hotel service, especially WiFi, worked very good. We didn't have a breakfast, so I cannot comment. The hotel location is excellent, very... More 

Helpful?
1 Thank sandra s
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Sandra Thank you very much for your nice opinion about the experience in our hotel. All our junior Suite Rooms, on the 6th floor, are specially requested for the private terrace and for the bigger space compared to the other rooms. We hope to receive you again, best regards from all our team. More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

After staying at hotels in Barcelona and Valencia that did not meet our expectations we were thrilled with Suites Vienna! The hotel has a very sleek contemporary look. The room had enough space for 3 to move about and not feel cramped. However, the bathroom is a tad small. Should you wish not to venture out to a cafe for... More 

Helpful?
Thank A TripAdvisor Member
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear client: Thank you very much for such a nice opinion in this web. It has being a pleasure for us your visit, we will say Ana the special mention about her suggestions. Thank you very much again and hope to see you again! Kind regards from all our team :) More 

paris
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I actually stayed here twice recently. The first was a short visit and I would have given a glowing review, but on the second, longer stay, I found some flaws which require attention. In the month I was there, I noticed the women, in particular, at the front desk were most helpful and friendly. After staying on the street side,... More 

Helpful?
Thank debellechasse
Suitesviena, Director de Relaciones Públicas at Sercotel Suites Viena, responded to this review

Dear guest, Thank you very much for your comment about the hotel. We are happy that you stayed here twice and you were fine here. We hope you come back again, regards, team hotel More 

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Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Suites Viena is a cosy Hotel located in a quiet Street in the Centre of Madrid. Only 200 metres separate Suites Viena from Plaza de Espana and in less than a 5 minute walk you are in Gran Via, Debod Temple or the Royal Palace. Suites Viena is a modern building (2007) with 50 Studios, 5 Junior Suites (with a terrace) and 2 Senior Suites (with a separate living room. Every room has AA/Heat (all year), working table, safe, free wifi and satellite TV. Also, there is a little kitchen in every room, equipped with a microwave, a small fridge, cooktop and extractor. Kitchen facilities are handed in, free of charge, to all the guests who demand it. We have special added values you can benefit of through our official online page. Buffet Breakfast is served by the Traditional "Viena Capellanes". Private Parking, connected to rooms through the elevator. Free Wifi in the whole building. Business Corner: free use of PC. ... more   less 

Additional Information about Sercotel Suites Viena

Address: Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $72 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Suites Viena 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Viena Hotel Madrid
Hotel Style:
#6 Business Hotel in Madrid
#13 Family Hotel in Madrid
#36 Romantic Hotel in Madrid
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