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Sercotel Suites Viena

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#22 of 448 Hotels in Madrid
Certificate of Excellence
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1,114 Reviews from our TripAdvisor Community

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Showing 529: English reviews
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great location. Helpful staff. Breakfast great start to the day, excellent choice of hot and cold food. Room size was adequate for overnight stay with all the facilities we required. Would strongly recommend this hotel.

Helpful?
Thank David L
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear David: Thank you so much for the nice opinion about our hotel. We will communicate it to all our members. Hope to see you again, best regards! More 

Vancouver
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Without a doubt, this was our best deal in Spain. (I was actually a little worried that the room was so inexpensive it would not meet my expectations.) Our room was large, modern, quiet and clean. We had a huge balcony and the biggest bed I have seen in a hotel. The front staff spoke perfect English and were friendly... More 

Helpful?
Thank eprVancouver
McLean, Virginia
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We recently visited Madrid, Spain and stayed at the Sercotel Suites Viena. We had 2 separate rooms that were joined by a private space in between. It was great having our own space and yet being close to enjoy the company of each other. Cristoph at the front desk was extremely helpful and assisted with getting us into one of... More 

Helpful?
Thank Donna S
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Donna: Thank you very much for the reservation in our hotel, and also for your review in this important web. All of us try to serve our customers and is a great motivation read this type of comments. Hope to see you again, best regards from all our team! More 

Nottingham
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stopped 3 nights in a junior suite on the top floor over the Vuelta cycle race weekend.Excellent location just a few minutes to Plaza de Espania and onto The Grand Via road. Very popular and lots of theatres and restaurants. Street entertainers around every corner. Location is surprisingly quiet with a Arty / Jazz street around the corner. Great cycle... More 

Helpful?
Thank spongeass
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear guest: Thanks for your kind comments, we are glad also likely to enjoy the streets of Madrid by bicycle, it is one of the best ways to tour the city. We regret not being able to provide at that point in time the wine opener, we hope that on another occasion we can assist you with all amenities. Best... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Location was perfect, very central and close to a metro stop. The hotel was modern and clean, staff were always helpful. The room had all everything we needed and was cleaned daily. For the price I could not fault it.

Helpful?
Thank Hamish W
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Hamish: thank you very much for your nice opinion about us. It has been a pleasure for all our team to receive you in our hotel. Hope to see you again, have a nice day and best regards from all our team. More 

London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very near to all major attractions- within walking distance Very friendly staff - always willing to help and smiling Room had everything we needed; kettle, items for cooking, and the room was just the right size.The bathroom was a bit on the smaller size but we managed as it was only for 2 nights. Overall i would definitely stay here... More 

Helpful?
Thank globe_85
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Sir, Thank you very much for your kind comments. We are glad that you enjoyed your stay here. Regards, Suites Viena More 

Lisbon, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The room was very clean and you have free wifi. You also have a stove, refrigerator, and microwave. Other than that, the outside view was horrible and basic amenities such as shampoo and conditioner were not available. The staff were friendly and check-in was smooth.

Helpful?
Thank igeorge1
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear George, Thank you very much for your kind comment. Your opinion is very important and useful for us. Regards, Suites Viena More 

North Berwick, Scotland
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My friend and I came to Madrid for a 40th birthday treat and we were not disappointed by this hotel. It was excellent value. Great location, lovely clean room with a huge balcony. The black out blinds and quiet room were brilliant. My travelling companion slept well past her usual very early wake up time. Fabulous stay

Review collected in partnership with this hotel

Helpful?
Thank Melanie K
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Melanie, Thank you very much for your comment and for coming here to celebrate a birthday with us. We are glad you enjoyed your stay. Regards, Suites Viena More 

Melbourne, Australia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This modern, clean, delightful hotel was a terrific place to stay in for a few days. At the end of long hot museum and art gallery explorations it was a treat to return to this hotel for a siesta prior to going out for dinner. A kitchen was an added bonus. The staff were efficient and friendly. The hotel is... More 

Helpful?
Thank LynneMaree
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Lynne, Thank you very much for your comments, it will be very useful for future clients. Regards, Suites Viena More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Modern and comfortable hotel, great location for the old town, and handy to the Metro when weary and footsore from just one too many museums, coupled with Madrid's soaring summer temps! Rooms were spacious and clean. Having a little kitchen means a home picnic is possible - nice change from eating out. We liked everything about this place.

Helpful?
Thank Ritzy-Fitzy
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Hello, Thank you very much for your kind commets. Regards, Suites viena More 

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Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Suites Viena is a cosy Hotel located in a quiet Street in the Centre of Madrid. Only 200 metres separate Suites Viena from Plaza de Espana and in less than a 5 minute walk you are in Gran Via, Debod Temple or the Royal Palace. Suites Viena is a modern building (2007) with 50 Studios, 5 Junior Suites (with a terrace) and 2 Senior Suites (with a separate living room. Every room has AA/Heat (all year), working table, safe, free wifi and satellite TV. Also, there is a little kitchen in every room, equipped with a microwave, a small fridge, cooktop and extractor. Kitchen facilities are handed in, free of charge, to all the guests who demand it. We have special added values you can benefit of through our official online page. Buffet Breakfast is served by the Traditional "Viena Capellanes". Private Parking, connected to rooms through the elevator. Free Wifi in the whole building. Business Corner: free use of PC. ... more   less 

Additional Information about Sercotel Suites Viena

Address: Calle Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $86 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Suites Viena 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Viena Hotel Madrid
Hotel Style:
#6 Business Hotel in Madrid
#13 Family Hotel in Madrid
#36 Romantic Hotel in Madrid
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