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Sercotel Suites Viena

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#21 of 447 Hotels in Madrid
Certificate of Excellence
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1,094 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Melbourne, Australia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This modern, clean, delightful hotel was a terrific place to stay in for a few days. At the end of long hot museum and art gallery explorations it was a treat to return to this hotel for a siesta prior to going out for dinner. A kitchen was an added bonus. The staff were efficient and friendly. The hotel is... More 

Helpful?
Thank LynneMaree
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Lynne, Thank you very much for your comments, it will be very useful for future clients. Regards, Suites Viena More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Modern and comfortable hotel, great location for the old town, and handy to the Metro when weary and footsore from just one too many museums, coupled with Madrid's soaring summer temps! Rooms were spacious and clean. Having a little kitchen means a home picnic is possible - nice change from eating out. We liked everything about this place.

Helpful?
Thank Ritzy-Fitzy
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Hello, Thank you very much for your kind commets. Regards, Suites viena More 

Athens
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed very much my staying at this nice place, a recently renovated patrimonial estate. The room, the decoration and the bed/linens were excellent. Best of all was the very helpful staff at the reception who went well beyond the typical "duties" to help and advise me.

Review collected in partnership with this hotel

Helpful?
Thank 985yiannisp
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Hello, thank you very much for your comments. Regards, Suites Viena More 

London
1 review
5 of 5 stars Reviewed 1 week ago

I had a very pleasant stay at this hotel. Room was good and the staff friendly and helpful. A very nice area with plenty of restaurants cafes and bars close by. If shopping is your thing there is a large branch of El Corte Ingles about 10 minutes away. Very good value for money.

Review collected in partnership with this hotel

Helpful?
Thank Philip S
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Philip, Thank you very much for your nice comments. Regards Suites viena More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a lovely 8 day stay here. The hotel is centrally located but in a nice quiet residential area, a short walk to the metro. The room was lovely and big with a very comfortable bed, good shower, air conditioning and the added bonus of a small kitchen. Nice cafe up the road for breakfast and 2 great cinemas... More 

Helpful?
Thank A TripAdvisor Member
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Client: Thank you very much for your time, and for your nice opinion about us, also for the long reservation in our hotel. Many tourists visit this web to decide about their holidays, so thank you very much again and hope to see you in another opportunity. Best regards from all our team! More 

Edinburgh, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Spent 2 nights here for a very reasonable price. Room is bright, modern, comfortable and quiet even though the hotel is less than 5 mins walk from gran via. Staff very friendly and happy to assist with any information that they can. Madrid is such a great city that getting around is very easy. Would definately stay here again.

Helpful?
Thank Craig A
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Craig, Thank you for sharing your experience here. You are very kind. Regards, Suites Viena team More 

Adelaide
1 review
5 of 5 stars Reviewed 4 weeks ago

Great staff. Very helpful. Especially Ana and Pablo . Great location. Clean and quite rooms. Cooking facility in room and supermarkets closely . Spacious rooms and great location. We highly recommend this hotel in Madrid .

Review collected in partnership with this hotel

Helpful?
Thank bioshery
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Hello! Thank you for your time writing about Suites Viena. Regards from all the Suites Viena team, specially Ana and Pablo :) More 

Vancouver, British Columbia, Canada
Level Contributor
178 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We thoroughly enjoyed our stay at the Suites Viena. The staff were excellent and we were able to converse in my adequate Spanish and their excellent English. Our room was very spacious, clean and quiet. They offered a promotion for breakfast and it was extremely good and allowed us to begin our day without having to explore the area for... More 

Helpful?
Thank Dianne M
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Dianne, Thank you so much for your kind comment. We are glad to know that you enjoyed your stay in Suites Viena and your information is very useful for another clients. We hope see you again, regards, Suites Viena team More 

Shepton Mallet, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 21, 2016

Could not fault this hotel, staff were pleasant, The room was clean, great shower and the rooms were kept cool with a good air con system as it was 40 degrees outside. Great area also, walking distance to palace, shops bars etc. Great hotel in a great city, would choose this hotel again on my next visit.

Helpful?
Thank Bexy888
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Bexy, You are very kind to write about us. It is very useful for another clients and for us. Thank you! Suites Viena team More 

Canberra
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 19, 2016

This hotel is centrally located, but on a quiet street so you don't feel as if you are staying in the tourist centre. It is right near Plaza de España and walking distance to a lot of attractions (Madrid is a beautiful city so highly recommend walking over trains). Our room had a big balcony which was really nice for... More 

Helpful?
Thank 8280160
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Hello, Thank you very much for your nice comment. We hope see you again too! Regards, Suites Viena team More 

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Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Suites Viena is a cosy Hotel located in a quiet Street in the Centre of Madrid. Only 200 metres separate Suites Viena from Plaza de Espana and in less than a 5 minute walk you are in Gran Via, Debod Temple or the Royal Palace. Suites Viena is a modern building (2007) with 50 Studios, 5 Junior Suites (with a terrace) and 2 Senior Suites (with a separate living room. Every room has AA/Heat (all year), working table, safe, free wifi and satellite TV. Also, there is a little kitchen in every room, equipped with a microwave, a small fridge, cooktop and extractor. Kitchen facilities are handed in, free of charge, to all the guests who demand it. We have special added values you can benefit of through our official online page. Buffet Breakfast is served by the Traditional "Viena Capellanes". Private Parking, connected to rooms through the elevator. Free Wifi in the whole building. Business Corner: free use of PC. ... more   less 

Additional Information about Sercotel Suites Viena

Address: Calle Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $69 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Suites Viena 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Viena Hotel Madrid
Hotel Style:
#6 Business Hotel in Madrid
#13 Family Hotel in Madrid
#36 Romantic Hotel in Madrid
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