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Sercotel Suites Viena

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#25 of 446 Hotels in Madrid
Certificate of Excellence
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1,196 Reviews from our TripAdvisor Community

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Showing 564: English reviews
South West
Reviewed 1 week ago

We stayed here for 5 nights. Very clean and comfortable room and with the added benefit of a kitchenette area. Friendly and helpful staff. We simply asked for the utensils that we needed to self cater for breakfast, which were quickly provided. The location is quiet except for the school opposite which has a loudspeaker system; but this is only...

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Helpful?
Thank Travels876
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear guest: thank you so much for such a nice comment about us. Every day we try to offer good experiences to our guests. Have a nice day and king regards from all our team.

Trieste, Italy
Reviewed 1 week ago

I come quite often here but recently I've decided to do not book anymore due to 2 issues I've experienced during last 2 stays. Let's start from positive aspects. Hotel have a perfect position and for me would be ideal since our offices are really close. Rooms are big and clean and you are served with well working wi-fi and...

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Helpful?
Thank Massimo A
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Massimo: Thank you very much for sharing your opinion with us. We are very sorry about your experience with our breakfast, and also with the water´s smell. We hope to receive you in other time and make it better specially with the breakfast. Kind regards from all our team.

alicante region
Reviewed 2 weeks ago via mobile

We are here now for 2 nights on route to Dubai from check in till check out this morning we couldn't fault a thing reception were very helpful the room was spacious and spotlessly clean and we were 2 mins walk from plaza espana so very central we would definatley return here

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Helpful?
Thank ladyluck07
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Client, thank you very much for your comments. We will be so happy to welcome you again. Regards, Suites Viena

Doral, Florida
Reviewed 2 weeks ago

Quiet, Clean, Excellent Location. - We stayed twice on the same vacation. First time in December 2016 and the Second time in January 2017. - We could not leave the US because of a winter storm so I called the hotel and asked to hold our reservation and explained why. On the following day I called again because we were...

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Helpful?
1Thank MozinMozao
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Mr. and Ms Martins, thank you so much for your kind comments. We hope see you again if you return to Madrid. Regards, Suites Viena

Texas
Reviewed 2 weeks ago via mobile

We had 2 interconnecting rooms -- while narrow, the rooms provided a great deal of space. The rooms are simple and more than adequate. The breakfast was better than expected for the price -- our family enjoyed it and the excellent coffee. Overall, this place was a HUGE value. Huge. And the neighborhood is fine -- the school across the...

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Helpful?
Thank Horalky
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear client, thank you for your kind words. All the informations always is very useful. Regards, Suites Viena

Galicia, Spain
Reviewed 4 weeks ago

We spent 3 nights at the Suites Viena and were very pleased with the experience. Friendly welcoming staff at reception. Huge bedroom with kitchen and fridge. Nice bathroom. Really comfortable, I don't get the comments about not being able to increase the heating over 24 C, there is no need. The breakfast area is in the lobby. I don't quite...

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Helpful?
Thank kayapetai2016
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear guest, Thank you very much for your comments. All the information is very useful for us and our clients. Regards, Suites Viena

Muskego, Wisconsin
Reviewed December 19, 2016

Ana at the front desk was extremely helpful and efficient, she went out of her way to help us with a rental car issue. The hotel is in a great location and easily accessible via the metro. Good option for breakfast.

Review collected in partnership with this hotel
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Helpful?
Thank Lisa H
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Lisa, Thank you very much for your comments. We always try to help all that we can to our clients to make more confortable your stay with us. Ana and all the team wish you a Merry Christmas!!! Suites Viena

Island of Malta, Malta
Reviewed December 19, 2016

We where at this hotel for four nights this December. We found it to be very fresh, clean and hospitable. Our room was quite big and modernly furnished including a nice kitchenette. The staff were great and the hotel was situated right on Plaza Espania within walking distance to all the important places. We highly recommend this hotel.

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Helpful?
Thank Convict395
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Client, Thank you very much for your comments. We wish you a Merry Christmas!! Suites Viena

San Gwann, Malta
Reviewed December 13, 2016

The hotel is at a walking distance from the Palacio Real and Gran Via. Our room was kept very clean and comfortable with all facilities one requires at a reasonable price. We tried the breakfast once and was very good at a good price.

Review collected in partnership with this hotel
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Helpful?
Thank Amanda Gail G
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Amanda, thank you very much for your kind words about Suites Viena. Regards, Suites Viena

Dublin
Reviewed November 29, 2016

Wonderful hotel in a great location. Reception staff very helpful. Great value for money and spotlessly clean .Could not fault it and if back in Madrid will definitely stay here. Also the small kitchen in rooms is a great idea.

Review collected in partnership with this hotel
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Helpful?
Thank DublinTemple
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear client, thank you very much for your nice comments about Suites Viena. Regards, Suites Viena team

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Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Suites Viena is a cosy Hotel located in a quiet Street in the Centre of Madrid. Only 200 metres separate Suites Viena from Plaza de Espana and in less than a 5 minute walk you are in Gran Via, Debod Temple or the Royal Palace. Suites Viena is a modern building (2007) with 50 Studios, 5 Junior Suites (with a terrace) and 2 Senior Suites (with a separate living room. Every room has AA/Heat (all year), working table, safe, free wifi and satellite TV. Also, there is a little kitchen in every room, equipped with a microwave, a small fridge, cooktop and extractor. Kitchen facilities are handed in, free of charge, to all the guests who demand it. We have special added values you can benefit of through our official online page. Buffet Breakfast is served by the Traditional "Viena Capellanes". Private Parking, connected to rooms through the elevator. Free Wifi in the whole building. Business Corner: free use of PC. ... more   less 

Additional Information about Sercotel Suites Viena

Address: Calle Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $76 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Suites Viena 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Viena Hotel Madrid
Hotel Style:
#6 Business Hotel in Madrid
#13 Family Hotel in Madrid
#36 Romantic Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Sercotel Suites Viena staff and other travelers.
29 questions
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New York City, New York
San Juan, Puerto Rico
New York City, New York
over a year ago
Somerville, Massachusetts, United States
11 months ago
Barrow-in-Furness, United Kingdom

See all questions (29)

Questions? Get answers from Sercotel Suites Viena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very clean and functional bathroom. Rooms were clean, quiet and spacious.”
 of 5 bubbles MozinMozao, 2 weeks ago | Read review
“We had a room on the third floor”
 of 5 bubbles Convict395, Dec 19, 2016 | Read review
“Top floor.”
 of 5 bubbles Howmuchisthatinyen, Nov 28, 2016 | Read review
“I was on the 5th floor and it was VERY quiet.”
 of 5 bubbles DMR_Maryland, Nov 25, 2016 | Read review
“You might want to choose a room not facing the street, as there is a school which is quite nosy during the morning and day.”
 of 5 bubbles S_Hvass, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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