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Plaza de Santa Ana 14, 28012 Madrid Spain
Lowest prices for your stay
Hotel direct offer!Book now on our website
Booking.com
$287
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Free cancellation until 09/30/22
Expedia.com
$286
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Free cancellation until 10/01/22
FindHotel
$258
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Melia.com$290
Hotels.com$286
Travelocity$286
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Traveler (1485)
360
Panoramas (33)
Room & Suite (402)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 04/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ME BY MELIA MADRID Reina Victoria
Updated 04/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#59 of 497 hotels in Madrid
Location
4.8
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice
GreenLeaders Silver level
Lifestyle hotel in the heart of urban Madrid. Located next to the city’s main theatres, boutiques and nightclubs, this lifestyle hotel boasts an innovative, luxurious design reflective of the urban culture of the capital.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Rooftop bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Interconnected rooms available
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Book now on our website

Location

Full view
100Great for walkers
Grade: 100 out of 100
847Restaurantswithin 0.3 miles
246Attractionswithin 0.3 miles
4141Reviews52Q+A100Room tips
Traveler rating
  • 2,459
  • 1,107
  • 323
  • 134
  • 118
Time of year
Traveler type
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Popular mentions
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Most Recent
AnnaLou85 wrote a review Sep 17
Cardiff, United Kingdom4 contributions
Amazing hotel with fantastic staff. Barbara was lovely and showed us to our room upon arrival and made sure our check out went smoothly. Modern, clean and located centrally. Cleans and modern rooms. Water provided and excellent shower. Birthday treat left in the room which was an excellent touch. Would stay again and would consider ME hotels in the future.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded 5 days ago
Dear AnnaLou, Greetings from ME Madrid! We are really grateful to you for having taken some of your valuable time to let us know your most highlighted impressions of your stay among us. It has been a pleasure to have you and celebrate such a special occasion, as your birthday. It is a delight to read that we managed to exceed our expectations and that you enjoyed the hotel from its location and facilities to our brilliant and attentive team. We will happily pass on your great comments to the rest of the team, especially to Barbara, who wishes you the best and see you again in the future. All ME Madrid team joins Barbara's comments, hoping that we will welcome you in your next visit to Madrid. More ME experiences await! Best regards, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edwin v wrote a review Sep 2021
Haarlemmerliede, The Netherlands101 contributions66 helpful votes
Hotel's Favorite
Great hotel, great location, great service Reception extremely friendly, location very near about everything, clean and large room, wonderfull bathroom, absolutely nothing to complain about. Would go there again
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Review collected in partnership with Meliá Hotels International
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded Sep 15, 2021
Dear Edwin, Greetings from ME Madrid! Thank you so much for such a good score and for your kind words about our location, our team and our facilities. We are glad that you have lived the authentic ME experience! We hope to see you again very soon, Have a nice day! Greetings, Aura Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sillygit wrote a review Aug 2022
Boston, MA89 contributions95 helpful votes
This hotel is in a terrific location on the side of a nice square surrounded by good cafes, coffee shops & very local to everything. Everyone at the desk & door were incredibly friendly & helpful. The room was spotless with a good sized modern bathroom and a very comfortable bed. We were given a room with a view of the square. I would definitely stay here again on my next visit to Madrid!
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Date of stay: August 2022
Value
Location
Service
Room Tip: Get a room with a view of the square
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded 3 weeks ago
Dear Madam, Greetings from ME Madrid! We would like to thank you for taking some of your time to let us know your recent experience among us. It is a delight to know that we managed to exceed your expectations and you enjoyed the hotel from its location and facilities to our attentive and professional team. In ME Madrid we seek to provide an experience worth of excellent memories, making our guests feeling like at home. We would be more than happy to welcome you once again on your next visit to Madrid. More ME experiences await! Warm regards, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valerie H wrote a review Aug 2022
7 contributions1 helpful vote
From turning the corner into the square, the Melia Hotel made me very emotional It was WOW!!! The room we had reserved was upgraded and staff were amazing, very professional and yet down to earth We were offered complimentary champagne /water and the concierge was lovely Our stay has been amazing The building itself, Sky Bar fantastic Thankyou so much to those who make the Melia chain "all about me"! We will return!!!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded 4 weeks ago
Dear Mrs. QUALITYVAL67, Greetings from ME Madrid! We are really grateful for your excellent and personal comments about your recent stay among us. It is an honor to receive feedback like yours, straight from the heart. We have been delighted to have you and make your stay in Madrid a memorable one. We truly want our guests to feel like at home, and like you mentioned, with a professional and yet down to earth treatment. We believe our guests are also part of our ME family and that is what means our motto "all about me". It would be fantastic to welcome you again to your second home in Madrid. More ME experiences await! Warm regards, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JDiaz wrote a review Aug 2022
1 contribution
Beautiful hotel , perfectly located on Santa Ana plaza. Service was professional and always friendly. The rooms were very modern and the staff was very diligent keeping them clean. The only con, was that there was no hotel parking; instead there was public parking underground in the plaza across the street for $30 a night.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: location, location, location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded 5 weeks ago
Dear TravelGator1989, Greetings from ME Madrid! We really appreciate your kind and excellent comments about your recent stay with us. In ME Madrid we give great importance to our guests' feedback in order to keep improving and know that our efforts are paying off. It is a delight to read that your ME experience exceeded your expectations, enjoying the hotel from its location and facilities to the treatment given by our attentive and personal team. We believe that our guests are also part of our ME family and want you to feel like at home. Regarding the remark about the parking, inform you that we do have a parking at the hotel; however, we were under construction and had to lead you to the public parking just in front of the hotel. Please, apologize the inconvenience it may have caused you. We would be honored to welcome you again and provide you with an even better ME experience. Warm regards, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ernani S wrote a review Aug 2022
3 contributions
My wife, daughter and I came to Madrid for a week during an unprecedented summer heat wave. Despite the unbearable heat, we wound up having an unforgettable family vacation in the heart of Madrid thanks to the ME Madrid Victoria Reina Hotel. From the time we were greeted at check-in, the staff was always friendly, attentive and accommodating. The Aura team welcome led by Elena and the concierge (Tem?) rivaled that of some of the finest 5 star hotels we have experienced. As a Club Melia and Melia Rewards member, we were upgraded to an amazing suite with a private terrace on the top floor. While it was too hot to enjoy the terrace during the day, we enjoyed watching the sunrise at dawn overlooking the Plaza Santa Ana. We wound up spending more time inside the hotel than we had planned to take a break from the 100 degree temperatures. This gave us a chance to get to know the wonderful staff behind the scenes who gave us incredible service. In particular, we wanted to thank Najma, the housekeeper who worked around our schedule to let us take a siesta nap midday. One of the best part of our stay was the hotel dining room, Ana de La Santa. We paid for the daily breakfast option which was an incredible deal. The food was top quality with super friendly staff! Our only regret was that we didn’t get to try the rooftop bar. All in all, this was the best Melia hotel we have experienced and we are grateful to the entire staff of the ME Madrid Victoria Reina Hotel.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded Aug 15, 2022
Dear Mr. Sadural, Greetings from ME Madrid! We truly appreciate your extensive and personal feedback about your recent stay among us. It has been a pleasure to have you and make your visit to Madrid a memorable one! It is a delight and an honor to read that we were able to exceed your expectations and become your favorite Meliá hotel. Indeed, in ME Madrid our main goal is to make our guests feel like at home, with a personal and fabulous treatment from all our team. Moreover, thank you so much for your kind words about our staff. We will happily pass on your comments to the rest of the team. We believe there is no better service than the one provided from a happy and attentive personnel. Hopefully we will be able to welcome you again in your next visit to Madrid. The rooftop and more unforgettable ME experiences await! Safe travels and warm regards, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael Robinson wrote a review Aug 2022
Seal Beach, California4 contributions1 helpful vote
Our accommodations were beyond amazing. We originally booked a suite with a spa tub on the terrace. Upon our arrival, my husband and I received such a personable welcome. Its as though they were waiting for us to arrive in a hotel with hundreds of rooms and guests. Elena, the sweetest and most professional woman surprised us with a mention that we were upgraded to an even better room accommodation. I was so excited because we were celebrating my birthday. We arrived early and she suggested a great place in walking distance for us to go eat while we waited for our room to be ready. This was another bonus because we arrived early in the morning and they did not turn us away with stiff check in rules. She communicated with me via text during our entire stay helping us with show reservations, in-room surprises and other requests. I really enjoyed the greeting cards with nice messages and check-ins to ensure were well taken care of. I did not utilize the gym facilities, we ordered room service from the restaurant on site and the food did not disappoint. I recommend staying the the ME by Melia in Madrid. The treatment was fabulous from beginning to end. The hotel is very chic and modern and lies right in the heart of all the action in Madrid. My only complaint is that there weren't enough convenient outlets to charge our devices, but it did not put a damper on anything it made me get up more to enjoy the mini apartment and city views. Than you again Elena and team for your courtesy
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded Aug 3, 2022
Dear mikekeithr, Greetings from ME Madrid! It is truly a pleasure to receive such a positive and accurate feedback from your recent stay with us. Thank you very much, indeed, for taking some of your valuable time to write about your unforgettable ME experience. All you describe is truly what we seek at ME Madrid Reina Victoria: cozy, personal and fabulous service and treatment. Your recommendation means a lot to us. Hopefully, we will be able to welcome you again in your next visit to Madrid. We already miss you and Madrid awaits for more experiences! Once again, thank you for your opinion, we will pass on your comments to the rest of the team, especially Elena, who is delighted to have achieved to make your stay over the top. Please, do not hesitate to contact us in case of any inquire, we are at your disposal. Best of wishes, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dannyrodon wrote a review Aug 2022
Barcelona, Spain2 contributions1 helpful vote
I stay often at the Me Madrid. Convenient location, facilities, access to all Madrid areas. rooms are comfortable perhaps a bit small. Good aircon, linen, bed and pillows very comfy. The restaurant is great for both, breakfast and diner, highly recommend it really nice environment, food and service. If i could highlight a missed opportunity is that if you want to access the gym is not free access and have to pay 14€, unaligned with the brand and concept. Overall i recommend it and good price value.
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Date of stay: July 2022
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: My room was facing indoor patio but there are rooms with stunning plaza views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded Aug 1, 2022
Dear dannyrodon, Greetings from ME Madrid! Thank you very much for your accurate and honest feedback. Your insights are very valuable to us, allowing us to keep improving and making your next stays even more successful. It is a delight to read all your recommendations and positive highlights of your favorite features from your latest ME experience. We will forward all these points to the rest of the team. It has been a pleasure to have you! Moreover, we thank you for the missed opportunity you found with the Fit Club. Though it is indeed an external company for fit services, thus the fees. We are very looking forward to your next visit. Madrid already misses you! Warm regards, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cdi_review wrote a review Jul 2022
London, United Kingdom142 contributions86 helpful votes
The hotel is very nice, the rooms are quite large and accommodating. The lift situation is not the best, just 3 lifts and the floors are quite large. So if you’re not next to the lifts it might be annoying to walk all that distance. I recommend the balcony rooms. They’re really nice and offer good views of the city centre. The hotel is located in a great location in the city centre. There is a taxi station right outside the main entrance. The rooftop bar is also very nice. The staff is amazingly friendly from the reception staff to the cleaning staff and bartenders. I would definitely recommend this hotel
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: Ask for a room close to the lift. Get the balcony rooms if you can.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded Jul 29, 2022
Dear Mr. Guest, Greetings from ME Madrid! We would like to thank you for writing words of appreciation and sharing your experience at the hotel, when it is us, the ME Madrid team, who would like to thank you for the trust you have placed in us. We are always waiting for you at your home. Best regards, Laura Segura ME FOR YOU | ME Madrid.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
takemeaway2013 wrote a review Jul 2022
Glen Rock, New Jersey18 contributions28 helpful votes
We were pleasantly surprised at and impressed by the level of service and amenities in this beautiful hotel. Friendly staff. Artsy lobby and building on Plaza Santa Ana, beautifully lit at night. The room was clean, well lit, and had every amenity at your fingertips: very comfortable bed, great AC (a must in Madrid in summer), fabulous shower, and nice touches like blowdryer, flat iron, toothbrush and shaving kits. Breakfast was included at the airy restaurant and was an amazing food selection. The rooftop bar was magical at night. Guests want for nothing at this hotel, but it's not over the top either. We paid a supplement to stay in a suite so our adult daughter could be in the room with us rather than getting a second hotel room, and there was still plenty of space and privacy for everyone. And oh yes, it's very centrally located so super-easy to access major sights, neighborhoods, bars and restaurants either on foot, with Metro or taxi/Uber.
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Date of stay: July 2022
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ME Madrid Reina Victoria, Guest Services / Front Office at ME BY MELIA MADRID Reina Victoria
Responded Jul 24, 2022
Dear Madam, Greetings from ME Madrid! We are so grateful for your excellent feedback. We highly appreciate you taking some of your valuable time to let us know your accurate opinion on your recent stay with us. Your comments make us keep improving and see that our efforts come with a success. It is a pleasure to read that you enjoyed so much your stay in Madrid. We truly do our best to make our guests feel like at home. And. indeed, the location of the hotel is really convenient for sightseeing and going around the city centre, and its facade and facilities have a magical view, especially, at night. We would be delighted to welcome you once again in the future! Madrid is missing you already! Please, do not hesitate to contact us in case of any inquire, we are at your entire disposal. Best regards, Mar Serna ME FOR YOU | ME Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$199 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
me madrid reina victoria hotel madrid, sol melia madrid
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
192
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Frequently Asked Questions about ME BY MELIA MADRID Reina Victoria
Which popular attractions are close to ME BY MELIA MADRID Reina Victoria?
Nearby attractions include Five Mon-keys Escape Game (0.3 miles), Essential Flamenco (0.07 miles), and Sunset 80s (0.1 miles).
What are some of the property amenities at ME BY MELIA MADRID Reina Victoria?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at ME BY MELIA MADRID Reina Victoria?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ME BY MELIA MADRID Reina Victoria?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ME BY MELIA MADRID Reina Victoria?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to ME BY MELIA MADRID Reina Victoria?
Conveniently located restaurants include La Vaca Argentina, Grama Lounge, and Taberna el Sur.
Are there opportunities to exercise at ME BY MELIA MADRID Reina Victoria?
Yes, guests have access to a fitness center during their stay.
Does ME BY MELIA MADRID Reina Victoria have airport transportation?
Yes, ME BY MELIA MADRID Reina Victoria offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ME BY MELIA MADRID Reina Victoria located near the city center?
Yes, it is 0.04 miles away from the center of Madrid.
Are any cleaning services offered at ME BY MELIA MADRID Reina Victoria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ME BY MELIA MADRID Reina Victoria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.