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Hotel Hospes Puerta de Alcala

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#36 of 447 Hotels in Madrid
Certificate of Excellence
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Hotel Hospes Puerta de Alcala
Hotel Hospes Puerta de Alcala
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629 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Jeddah
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

4 star !!! I wonder how they changed it to 5!! Nice place and will be back We toke two rooms There is no lobby as most of Madrid hotels I like the surrounded cafes around the hotel as well. The room and the bathroom are amazing Note I love: Because we book and due my name is Muslim "they... More 

Helpful?
Thank Aido4ever
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest: First of all,thank you for having chosen Hotel Hospes Puerta de Alcalá as your hotel in your recent stay in Madrid. I am delighted to know that you got surprised by special treatment, we want all of our guests to feel like home. I hope I can meet you the next time you come to Madrid. Best regards,... More 

Mission Viejo
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The next time we go to Madrid, we will definitely stay in this hotel. We experienced great service from the time that we stepped through the front door to when we left for the airport. Here's an example. While we were checking in, we were given a glass of champagne for me and a beer for my husband. That has... More 

Helpful?
Thank mcbabci
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest: First of all thank you for trusting us as your hotel in your stay in Madrid. I am delighted to know that our welcome drink has been a surprise for you and that our services have surpassed your expectations. I hope I can meet you the next time you come to Madrid. Sincerely, Miguel Angel Molina General Manager More 

Northern Ireland
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When you go on a city break you want to be staying central to all the attractions, but don't necessarily want all the noise, hustle and bustle that, that can bring. This hotel is perfect for location and once you walk through the hotel doors you could forget that you are in the middle of the city, it's almost tranquil.... More 

Helpful?
Thank Elena2205_9
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mrs. Elena2205_9: Thank you for choosing us as your hotel in your visit to our beloved city. I am delighted to know that our staff has surpassed your expectations and I am glad that your friends birthday felt special in our hotel. Hope I can meet you the next time you visit Madrid My best regards Miguel Angel Molina... More 

Pula, Croatia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

This beautiful redecorated "hospes" hotel is more then just another boutique hotel. It is a place where you can plunch in the silence of the secluded hotel environment or relax in watching people on the hotel square terras or jump after dinner in the nightlive of Ramses waiting around the corner. But this is not what makes the hotel so... More 

Helpful?
Thank Edgar P
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mr. Edgar P: Thank you for choosing Hotel Hospes Puerta de Alcala over and over as your hotel in Madrid, I am delighted to know that we are so special for you as much as you are for us. I will let my staff know all of this nice words you have written in TripAdvisor.com I hope I can... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2016

We were so happy with our stay in Hospes. The staff made you feel like a million dollar and all requests were met with a smile and nothing was a problem. Got recommended a very good roof terrace bar in Madrid, and that just show the good knowledge of the staff in the hotel. The upgraded room ( junior suite)... More 

Helpful?
1 Thank Stig G
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Stig G: First of all thank you for trusting us as your hotel in your stay in Madrid. I am delighted to know that our services have made you feel like a million dollar customer, we always try to achieve that goal. I hope I can meet you the next time you come to Madrid. Sincerely, Miguel Angel Molina... More 

Vail, Colorado, USA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

We were really impressed by the friendly staff and great service!! Location is great. Breakfast was included and above average from any normal European breakfasts. Highly recommended with children. Rooms were spacious and comfortable. Would definitely come back.

Helpful?
Thank Jorge B
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mr. Jorge B: First of all I would like to thank you for choosing Hospes Puerta de Alcalá as your stay in Madrid. I would also like to thank you for taking your time to write in TripAdvisor.com. I am pleased to know that our staff and their services have impressed you, I will let them know personally. I... More 

Melbourne, Australia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 20, 2016

Hotel Hospes Puerta de Alcala delivered a masterclass in 5 star accommodation. After visiting dozens of hotels from 3 - 5 star all over Europe I can confirm that this hotel is by far at the top of their game from our arrival all the way through to our departure. I cannot speak highly enough of this wonderful hotel with... More 

Helpful?
Thank mooshy555
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear mooshy555, First of all, thank you for choosing Hotel Hospes in your stay in Madrid. I am delighted to know that our services have surpassed your expectations. I would love to meet you the next time you come to Madrid Regards, Miguel Angel Molina General Manager More 

Los Angeles, California
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

The rooms are not five stars. I think they are average. You are paying for the location. I didn't pay much so I wasn't unhappy (paid about $150/night). The breakfast was amazing though. We ate in the room everyday. I've stayed at Barcelo Emperatriz and NH Euro also in Madrid and prefer those rooms.

Helpful?
2 Thank R2d2ob1
Perth, Western Australia, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2016

If you are on business or playing the tourist in Madird for a couple of days look no further than this property. The rooms are quirky and cool and the location is amazing. Apart from being in walking distance to most of the major attractions it is a part of a cool bar/ restaurant precinct where you will be surprised... More 

Helpful?
2 Thank Craig T
Tel Aviv, Israel
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 9, 2016

Visited this hotel as part of our honeymoon in Spain. As most honeymooners, we wanted to stay at a central yet luxurious hotel. We reserved a deluxe suite because of the photos shown by the property with the spectacular views to the Puerta Alcala. Upon arrival, we were told that all the deluxe suites were taken, and that we got... More 

Helpful?
2 Thank zizozizozo
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, First of all, I would like to thank you for having chose the Hospes Hotel Madrid during your recent visit to our city and for having taken some of your valuable time to share your comments with us regarding your experience in our hotel. I am really concerned regarding your disappointment with your last stay in our hotel,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Hotel Hospes Puerta de Alcala

Address: Plaza Independencia 3, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $190 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hospes Puerta de Alcala 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hospes Madrid Hotel Madrid
Hospes Hotel Madrid
Madrid Hospes Hotel
Hotel Style:
#18 Business Hotel in Madrid
#19 Family Hotel in Madrid
#28 Luxury Hotel in Madrid
#45 Romantic Hotel in Madrid
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