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Hotel Hospes Puerta de Alcala

#38 of 448 Hotels in Madrid
Certificate of Excellence
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Hotel Hospes Puerta de Alcala
Hotel Hospes Puerta de Alcala
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616 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Pula, Croatia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This beautiful redecorated "hospes" hotel is more then just another boutique hotel. It is a place where you can plunch in the silence of the secluded hotel environment or relax in watching people on the hotel square terras or jump after dinner in the nightlive of Ramses waiting around the corner. But this is not what makes the hotel so... More 

Helpful?
Thank Edgar P
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We were so happy with our stay in Hospes. The staff made you feel like a million dollar and all requests were met with a smile and nothing was a problem. Got recommended a very good roof terrace bar in Madrid, and that just show the good knowledge of the staff in the hotel. The upgraded room ( junior suite)... More 

Helpful?
Thank Stig G
Vail, Colorado, USA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were really impressed by the friendly staff and great service!! Location is great. Breakfast was included and above average from any normal European breakfasts. Highly recommended with children. Rooms were spacious and comfortable. Would definitely come back.

Helpful?
Thank Jorge B
Melbourne, Australia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel Hospes Puerta de Alcala delivered a masterclass in 5 star accommodation. After visiting dozens of hotels from 3 - 5 star all over Europe I can confirm that this hotel is by far at the top of their game from our arrival all the way through to our departure. I cannot speak highly enough of this wonderful hotel with... More 

Helpful?
Thank mooshy555
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear mooshy555, First of all, thank you for choosing Hotel Hospes in your stay in Madrid. I am delighted to know that our services have surpassed your expectations. I would love to meet you the next time you come to Madrid Regards, Miguel Angel Molina General Manager More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms are not five stars. I think they are average. You are paying for the location. I didn't pay much so I wasn't unhappy (paid about $150/night). The breakfast was amazing though. We ate in the room everyday. I've stayed at Barcelo Emperatriz and NH Euro also in Madrid and prefer those rooms.

Helpful?
2 Thank R2d2ob1
Perth, Western Australia, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are on business or playing the tourist in Madird for a couple of days look no further than this property. The rooms are quirky and cool and the location is amazing. Apart from being in walking distance to most of the major attractions it is a part of a cool bar/ restaurant precinct where you will be surprised... More 

Helpful?
2 Thank Craig T
Tel Aviv, Israel
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Visited this hotel as part of our honeymoon in Spain. As most honeymooners, we wanted to stay at a central yet luxurious hotel. We reserved a deluxe suite because of the photos shown by the property with the spectacular views to the Puerta Alcala. Upon arrival, we were told that all the deluxe suites were taken, and that we got... More 

Helpful?
1 Thank zizozizozo
York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From arrival through to departure, we received top service from all the staff. even the hotel manager came out to help with our luggage into the hotel. Lovely welcome, Luis on reception was so helpful and friendly, as were all the staff. Rooms were clean and very comfy. Really do recommend this hotel.

Helpful?
2 Thank Sue_the_Badger
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

I have just returned after a four day break in Madrid. My wife also stayed at the same hotel last month and highly recommended this to me. The first thing to say is the staff were genuinely fantastic, super friendly and accommodating with good English. On arrival we were offered a complimentary refreshment of tea, coffee, water or sparkling Cava.... More 

Helpful?
3 Thank Simon B
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for posting such a lovely review of your recent stay at the Hotel Hospes Madrid. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the service and the staff amazing. It is very much appreciated to see this feedback and we certainly hope to welcome... More 

Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 26, 2016

The hotel is small and friendly. The service was very good. It was my birthday and they delivered a bottle of champagne to our room - free of charge - on our first night with a birthday card. This was a lovely touch. The hotel is located in a great spot in town and the room itself was large and... More 

Helpful?
1 Thank FrequentFlyerEater89
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for posting such a lovely review of your recent stay at the Hotel Hospes Madrid. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the service and the staff amazing. It is very much appreciated to see this feedback and we certainly hope to welcome... More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Hotel Hospes Puerta de Alcala

Address: Plaza de la Independencia 3, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $184 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hospes Puerta de Alcala 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hospes Madrid Hotel Madrid
Hospes Hotel Madrid
Madrid Hospes Hotel
Hotel Style:
#18 Business Hotel in Madrid
#19 Family Hotel in Madrid
#28 Luxury Hotel in Madrid
#45 Romantic Hotel in Madrid
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