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Petit Palace Plaza del Carmen

#137 of 447 Hotels in Madrid
Certificate of Excellence
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Petit Palace Plaza del Carmen
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420 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location just off the Gran Via. Terrific staff always helpful with good english. Don't miss the opportunity of the free bicycles! Rooms are a little small with little space to move around but excellent location for the price

Helpful?
Thank BrisMark
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear BrisMark, First of all, we want to give you many thanks you for taking time to write about your recent stay in our hotel. We are very happy to know that all our facilities, our situation and our staff, were your total satisfaction. Hoping to see you soon, kind regards; Iñaki Galve Hotel General Manager More 

Northern Ireland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

Modern, clean family room (bunk beds for the kids). Centrally located, so everything we did during our 3 night stay was within walking distance. Only downside was the ladies of the night in the next street, but once we realised this and avoided that area, it was fine. No iron / ironing board facilities.

Helpful?
Thank Healys_Right_Foot
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear client, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment.. We always work hard to provide to our guest the best experience at Petit Palace Plaza del Carmen. I am glad to read you were able to enjoy Madrid thank to our unbeatable location, as... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Anyone wanting a great hotel in a central location should call off the search. I stayed here for two nights. A three minute stroll to Sol, you have cafes, eateries and all the attractions on your doorstep. Set just off a main shopping thoroughfare I was a tad concerned it would be noisy at night....but no it was very quiet.... More 

Helpful?
1 Thank Salmondebz
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Salmon, Thank you for taking the time to tell us about your stay at the Petit Palace Plaza del Carmen Hotel. I am glad to read that our nice meets your expectation. really appreciate your kind words about the staff because it is really important for the whole team, we always work hard to provide to our guest the... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2016

The stay for our family was good due to the service provided by the staff and the location that is very close to everything that you may want to do either at night or during the day. The two downsides of it are the noise at night from the people having fun in the streets (Madrid style) and that the... More 

Helpful?
1 Thank Remy O
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Remy, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff because it is really important for the whole team, we always work hard to provide to our guest the best experience at Petit Palace Plaza del... More 

Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2016

I am from Australia and I travel much. Disappointed with another accommodation in Madrid when I arrived I quickly search for an alternative and could not have been more happy with the outcome. Great staff help. Perfect location

Helpful?
1 Thank brucerixon
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Bruce, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff because it is really important for the whole team, we always work hard to provide to our guest the best experience at Petit Palace Plaza del... More 

San Juan, Puerto Rico
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Room for four was a great size, especially considering European standard. Bath and shower were clean and spacious. I hadn't asked for a crib but did when I got there. They were happy to find one and delivered it with clean sheets and ready to be used. View is great with balconies opening up to Plaza del Carmen maning it... More 

Helpful?
1 Thank Cristi M
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Cristi, Thank you very much to share your feedback regarding your recent stay at Petit Palace Plaza del Carmen and thank you for your kindly words about our Staff, our services and our hotel. For all the team that work in Petit Palace Plaza del Carmen, the best news is to know that our guest want to repeat, this... More 

Venice, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016 via mobile

Stayed at this hotel not knowing anything about it...we got lucky! Staff were all very friendly, and the room was very nice. We even had a balcony overlooking the cute square. Hotel has a great bar/restaurant right next store with outdoor seating directly in front of entrance. Was amazing. Just be aware that dining and bar goers but peak time... More 

Helpful?
1 Thank saturnguy79
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much to share your feedback regarding your recent stay at Petit Palace Tres Cruces and thank you for your kindly words about our Staff, our services and our hotel. Coming from an experienced member of TripAdvisor, means even more to us. As you mentioned The Hotel Petit Palace Plaza del Carmen is indeed located in... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed June 7, 2016

Hotel was very nice but for the price really not worth it as i stayed two nights here and one night around the corner in a littler and supposedly less quality hotel called Hotel II Castillas which i much preferred due to the bigger room and bathroom space for half the price. The two rooms i booked in each hotel... More 

Helpful?
Thank WillyShredder30
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Willy Thank you very much for having taken a few minutes of your valuable time to write us your comments about our hotel during your recent stay with us. Accept our apologies because of not having exceeded your expectations regarding our bathroom facilities. I remain at your entire disposal and send you my best regards. Kind regards, Iñaki Galve... More 

Zurich, Switzerland
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed May 26, 2016

I booked and prepaid a TWIN room for two days:On the remarks I boldly wrote " it must ABSOLUTELY be a twin. Double beds will not be accepted!!!" Noone reacted so I thought it was clear and OK BTW I changed my booking (20 days prior to my arrival) to a more expensive upgraded and "larger" room only to to... More 

Helpful?
Thank AthensCostas
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest, From the beginning of your arrival at our hotel, all the staff tried to make your stay was the best possible. As well as you say, your reservation was for two days in a standard room with twins beds and, 20 days before arrival, you changed your comments adding that you want to have a room as larger... More 

Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 25, 2016 via mobile

My friend and I stayed here for three nights It is a lovely hotel and is ideally situated for exploring Madrid Close to metro station and shops Staff were friendly, rooms were clean, beds were comfortable. Nice little touch was toiletries which including shampoo, body lotion, shower gel, razor, toothbrush and slippers. Breakfast was nice and had a good variety... More 

Helpful?
Thank alison l
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Ailson, We want to give you many thanks for spend your time leaving your comments on Tripadvisor. We are very sure that it will be very helpful for our future guests. The whole team works hard everyday to provide to our guest the best possible experience during their stay in Petit Palace Plaza del Carmen and for us is... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square “Plaza del Carmen” where the Madrid’s main public parking and typical tapas bars can be found, just around the corner from the main street “Gran Via” and the famous “Puerta del Sol”.Some of the hotel’s outstanding services include: luggage service, personal computer in every room , free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms…Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don’t hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 

Additional Information about Petit Palace Plaza del Carmen

Address: Plaza Carmen 4, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $78 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Hotel Style:
#96 Luxury Hotel in Madrid
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