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Petit Palace Plaza del Carmen

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#91 of 446 Hotels in Madrid
Certificate of Excellence
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Petit Palace Plaza del Carmen
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506 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Reviewed 3 weeks ago via mobile

My friend and I stayed here in late December. We had an OK time. Here are our thoughts: Pros: in city center, convenient access to metro, nice staff, average size room, coffee and tea provided in lobby with snacks, Garbo restaurant right outside which is convenient if you want a coffee or a beer Cons: Thin walls (we could actually...

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Helpful?
Thank Lauren Y
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Lauren, Thank you for take your time to share your opinion about your recent stay in our hotel, with all the TripAdvisor community. We are very glad to know that our location, our staff, our rooms and all the services that we have in order to make our hotel more comfortable for our guests, was according your expectations. In...

Dublin, Ireland
Reviewed 4 weeks ago

This hotel is all about location, it's located at the hear of Madrid , it has everything nearby, hotels, bars you name it. Puerta del Sol subway station is just beside and their breakfast offers a great variety of pastry. We had problems turning on our shower.

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Helpful?
Thank Lutropics
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for take your time and share your opinion, about your recent stay, in Petit Palace Plaza del Carmen. We are very glad to know that our location (the best in order to feel our city) and our breakfast, was according your expectation. In the other hand, we are very sorry to know that you...

Singapore, Singapore
Reviewed 4 weeks ago

Pros: Location is very central with many restaurants and shopping nearby. The hotel gives a cosy feeling as it is a small boutique hotel. The standard double room is modern and spacious. Bathroom is big. The reception area has a big sofa and there's free tea, coffee, water, sweets and snacks. Breakfast was served in a small dining room in...

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Helpful?
Thank karen l
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Karen, Thank you very much for share your opinion about our hotel in TripAdvisor. We are very glad to know that our location (the best in order to feel our city), the room and bathroom size, the lobby area and the welcome drinks and food that we prepare for our guest and our breakfast room decoration, was according your...

Reviewed December 18, 2016

What a wonderful hotel! From the moment we walked in, to the moment we left, we were greeted with smiles! The location of this hotel is everything! It is literally in the heart of the city and even Spain! Be sure to visit the Kilometer 0 point, only 3 minutes walk from the hotel, and you will realise just how...

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Helpful?
Thank Monnette S
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Monnette, Thank yoy very much for share your opinion about Petit Palace Plaza del Carmen, with all the TripAdvisor community, We are very glad to know that your stay with was according your expectation. Thank you very much for qualify our hotel as wonderfull and for recommend us to all your family and friens. this is the best present...

Gothenburg, Sweden
Reviewed December 10, 2016

The location is prefect the price is reasonable but above all people working there specially in the recpetion are wonderful, very friendly, nice and helpful. Miriam is one them and I enjoyed talking to her! Cleaning is good and you can feel the rooms are fresh.

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Helpful?
Thank samletafat
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for share your opinion about Petit Palace Plaza del Carmen, with all the TripAdvisor community, We are very happy to know that the service provided by our team was according your expectations. As you say, our location is perfect in order to feel our city. Kind regards; Iñaki Galve Hotel General Manager

New Port Richey, Florida
Reviewed December 7, 2016

We did not have reservations when we landed. Went to the hotel and they had a great room for us. They were very helpful with anything we needed. The location was great and on a quite square. It is located right off the Metro Sol. So easy to walk to all the restaurants and shopping. Just there for 3 nights,...

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Helpful?
Thank Annie M
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Annie, Thank you very much for taking the time to write about our recent stay in our hotel. For us is a pleasure to know that we made your stay perfect.We are very happy to know that our hotel, our location, our breakfast and our helpful from front desk, made that your recent stay was according your expectations. Thank...

Bogota, Colombia
Reviewed December 4, 2016

A very nice hotel in a wonderful location (about 2 blocks from Puerta del Sol). Breakfast buffet was nice. Great attention. Would recommend, and would definitely go there again. PROS: Location - the best Service - very nice - great attention Clean - very clean CONS: Not very good sound isolation. Could hear street noise and noise from other rooms...

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Helpful?
Thank eaghion
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest, Thank you very much for share your experience in Petit Palace Plaza del Carmen with all the TripAdvisor community. We are very happy to know that our location, our attention and our breakfast buffet was nice for you. everyday we try to make our guest feel as home and we are very happy to know that we got...

New York City, New York
Reviewed November 25, 2016

We spent four nights in this hotel and were very pleased with it. The staff were great ( especially Vanessa in the breakfast room who could not have been more friendly or helpful), the location is excellent being very central and within walking distance of most of the attractions. We had booked room only but added breakfast each day as...

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Helpful?
1Thank Trishthomas208
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Thomas, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff especially about our partner Vanessa and the magnificent buffet that she prepares each day . It is really important for the whole team, we always work...

Bat Yam, Israel
Reviewed November 17, 2016

The location is perfect, wright in the center of the city. The rooms with small balcony (to the front of the hotel) are very nice. In my previous stay i got a rear side without any view at all. The staff are very good and friendly. Buffet breakfast is very good.

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Helpful?
2Thank Alex G
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Alex, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff because it is really important for the whole team, we always work hard to provide to our guest the best experience at Petit Palace Plaza del...

Wallsend, United Kingdom
Reviewed November 16, 2016

A five day four night stay what a fantastic supprise, flew into Madrid from Edinburgh then took the metro into Madrid so easy. The metro easy to navigate cost to our metro station Gran Via and a 4min walk to the hotel, were we were greeted by the lovely Miranda, who quickly signed us in and give us a quick...

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Helpful?
Thank colinwallace28
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Collin, Thank you very much to share your experience during your stay with us, with Tripadvisor community. The whole team that works in Hotel Plaza del Carmen want to give you many thanks for your comments and the score that you gave us on Tripadvisor. We always work hard to provide to our guest the best experience at Petit...

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square "Plaza del Carmen" where the Madrid's main public parking and typical tapas bars can be found, just around the corner from the main street "Gran Via" and the famous "Puerta del Sol".Some of the hotel's outstanding services include: luggage service, free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms...Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don't hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 

Additional Information about Petit Palace Plaza del Carmen

Address: Plaza del Carmen 4, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $78 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Hotel Style:
#68 Luxury Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Petit Palace Plaza del Carmen staff and other travelers.
9 questions
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McKinney, Texas
McKinney, Texas
1 month ago
Melbourne, Australia

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Questions? Get answers from Petit Palace Plaza del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors would probably be quieter”
 of 5 bubbles karenlN240JE, 4 weeks ago | Read review
“If you are sensitve to loud noise from the street make sure you get a room in right side or upgrade it as I did.”
 of 5 bubbles samletafat, Dec 10, 2016 | Read review
“We were on the 3rd floor and our view was not great, but we were not there to look out the window !!”
 of 5 bubbles 615anniem, Dec 7, 2016 | Read review
“No good isolation, but the street where the hotel is located is not especially noisy”
 of 5 bubbles eaghion, Dec 4, 2016 | Read review
“The front side rooms have a nice view and small balcony.”
 of 5 bubbles alexgal2015, Nov 17, 2016 | Read review
5 of 5
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