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Petit Palace Tres Cruces Centro

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#93 of 447 Hotels in Madrid
Certificate of Excellence
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Petit Palace Tres Cruces Centro
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727 Reviews from our TripAdvisor Community

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Showing 196: English reviews
1 review
Reviewed 2 weeks ago via mobile

Everything was great. Despite the small rooms it has - Perfect location Amazing stuff (they surprised me in my bDay with a nice present) Clean and modern design Loved every second there. Would def recommend!

Helpful?
Thank Eliran A
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Eliran Thank you so much for your time, I am sure it will help other travelers to know what The Petit Palace Experience is all about. We are so please you had a five star experience with us and read you and your husband felt completely at home. The whole team hope we can welcome you back son!! Best... More 

Leigh-on Sea, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

Just returned from a lovely few days in Madrid and this little gem of a hotel. Situated just off gran via it is in a perfect place to be near everything you need right outside your door. There is alot around the area to keep you busy with bars, cafes, restaurants and so much more all easily reachable on the... More 

Helpful?
1 Thank DanMuzzer
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Dan, I am pleased to see through your recent reviews that you had a wonderful time in Madrid and that you love your stay with us thanks to our convenient and peaceful location. I do hope we are able to welcome you back again soon. Best regrads Javier Martín | Front Desk Mannager More 

Bolton, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

The hotel is in an excellent location just off the Gran Via which is one of the main roads in Madrid where you will find all the shops and some fabulous bars and restaurants. We had an internal facing room which was very quiet, the bed was enormous and although the room was a little small we didn't spend that... More 

Helpful?
Thank PETER B
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Peter, Thanks for your great comment about your experience at Petit Palace Tres Cruces, we truly appreciate your positive words regarding our hotel, location and services... but what we love the most is to see our customers leave our hotel satisfied with the service provided by our team, it is our goal to make your feel like home, so... More 

Yorkshire Dales National Park, United Kingdom
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

clean room, lovely reception staff and in a good location. Negative was breakfast, everything you could want but staff, though very nice were a little slow to clear tables and renew stuff, also the configuration of the chairs and tables wasn't so great.

Helpful?
Thank makinupforlosttime
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you very much for share your feeback with this community. We are glad to know that you have enjoyed a great stay with us. Your comments that the staff were very helpful and kind are most appreciated, your positive words provide great motivation for the team. Thank you very much for sharing with us your suggestions, thanks... More 

Clermont-Ferrand, France
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 weeks ago

We spent 3 nights in this hotel. The best thing is the location. Very central and everything can be done by foot. That's about all that's positive. We never slept one night through. The rooms are not soundproof and a lot of drunken people will pass by the street every night until 6.A.M. making a hell of a noise. The... More 

Helpful?
Thank Mipanko63
Iñaki G, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear guest, Thank you very much to share your feedback about your recent stay at Petit Palace Tres Cruces. All your comments help us to make better our hotel and our services. We are sorry to hear that the hotel did not meet your expectations. The main door of the hotel is closed for the safety of our customers, currently... More 

1 review
Reviewed October 29, 2016 via mobile

Location- ultra central +10 Personal very nice +10 Clean +10 City bikes for free+++10 Breakfast food- large variety and delicious Prices are pretty expensive. Rooms are quite dark as the sun does not get into the rooms, but if you stay just for a few days, you won't spend too much time in the room during the day anyway. There... More 

Helpful?
Thank Anca B
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Anca, I appreciate your time took to share your feedback regarding recent stay at Petit Palace Tres Cruces! It is a pleasure to read such a positive comment. I really appreciate your kind words about your stay in Tres Cruces because it is really important for us, we always work hard to provide to our guest the best experience.... More 

altrincham england
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 23, 2016

We arrived very early and the friendly and welcoming staff at reception looked after our luggage until our rooms were ready.Our rooms were a little small but very clean with comfy beds and an excellent shower room.Fabulous shopping along the Grand Via and lots of bars and restaurants within a short walk.All the museums and art galleries are within easy... More 

Helpful?
Thank grayg56
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Mr. Gray, We are delighted by this heartwarming review you have shared in TripAdvisor. You have inspired our staff by recognizing their efforts. Glad to know that you have enjoyed your stay in our hotel. Lastly, our superb location makes our hotel an ideal place for everyone who loves to walk because of its magnificent short walk distance from... More 

midwest USA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2016 via mobile

Friendly service, great location (minutes from Sol train station). You can leave bags in lobby if check out earlier than departure. Nice complimentary fruit-infused water in lobby. Clean room, comfortable & hotel has elevator. I loved the shower!

Helpful?
Thank luvinCA
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Luvin, First of all I would like to thank you very much for having taken a moment to write your comments about your recent stay with us , and show you my sincere gratitude for the excellent comments about our staff , I have already shared it with the whole team. Hoping to welcome you for your next stay... More 

Canton of Zurich, Switzerland
1 review
Reviewed October 21, 2016

There were a lot of great stores, restaurants and bars in walking distance which is why we chose this hotel. Our room was rather small but since we spent the whole day in the city it was quite ok. The staff was friendly and helpful. There was a great variety on the breakfast buffet. Unfortunately, we didn't see that you... More 

Helpful?
Thank christina482
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Christina, First of all I would like to thank you very much for having taken a moment to write your comments about your recent stay with us , and show you my sincere gratitude for the excellent comments about our staff , I have already shared it with the whole team. Hoping to welcome you for your next stay... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2016 via mobile

Friendly check-in, quaint hotel! Nice to have fruit-infused water upon arrival! Room was very clean and good location! Would stay here again! Was able to leave luggage after check-out and right by Sol train station and many bars and restaurants!

Helpful?
Thank Tina W
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Tina, Thank you very much for taking the time needed to publish your review! We are very glad to know that you have enjoyed your stay. It will be a pleasure to welcome you back! Best regards, Javier Martín | Front Desk Manager More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Petit Palace Tres Cruces Centro

Address: Calle Tres Cruces 6, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $74 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Tres Cruces Centro 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid
Hotel Style:
#93 Business Hotel in Madrid
#131 Family Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Petit Palace Tres Cruces Centro staff and other travelers.
10 questions
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Brighton and Hove, United Kingdom
8 hours ago
Mound, Minnesota
Wayland, Michigan
Ambler, Pennsylvania
8 months ago

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Questions? Get answers from Petit Palace Tres Cruces Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another hotel”
 of 5 bubbles Mipanko63, 4 weeks ago | Read review
“Don't book a room with street view”
 of 5 bubbles SpainloverCheltenham, Oct 3, 2016 | Read review
“Select a superior room overlooking the front of the building”
 of 5 bubbles scottk521, Sep 25, 2016 | Read review
“The smallest room is really small. But for just 1 night, it was enough for 2 of us.”
 of 5 bubbles dianneyang16, Sep 20, 2016 | Read review
“One thing I would say is request a room around the back there is a club down the road and it can get a little loud on a Friday night.”
 of 5 bubbles 18paigee, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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