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Petit Palace Tres Cruces Centro

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#91 of 448 Hotels in Madrid
Certificate of Excellence
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690 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Los Angeles, California
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the petit palace chain before at another property. I will definately stay at this property again. Nice rooms bathroom with rainfall shower and forward jets in shower as well. Breakfast good. Located near the Puerta Del Sol area which is very touristy, you can book a tour from that area on the red double decker hop... More 

Helpful?
1 Thank Scott K
Iñaki G, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear Scott; First of all, we want to give you many thanks you for taking time to share your recent stay in our hotel with all the Tripadvisor community. We are very happy to know that, everytime that you need it, you will use our brand. This is the best present that our clients can give us. For us, It... More 

Quezon City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

We only had 1 night in Madrid, and this hotel was perfect! The location is so close to Puerta del Sol, which connects you to everywhere else! The breakfast was ready really early, which allowed us to maximize our 1 day in the hotel. The front desk was also very helpful (Ms. Jimenez)! When we arrived, she provided us all... More 

Helpful?
Thank dianneyang16
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear dianne, I would like to thank you for the time you have spent giving us you opinion about Petit Palace Tres Cruces Hotel. It is truly gratifying to hear such positive feedback . The whole team and I are very pleased to read that thanks to our staff performance you had a great experience in Madrid . Thank you... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location! Right on the shopping high street and in walking distance to all major tourist attractions. Rooms are clean and tidy. The staff are so helpful and gave great recommendations for food in the area. Garbo down the road was really nice. One thing I would say is request a room around the back there is... More 

Helpful?
Thank Paige E
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Paige, Thank you a lot for having chosen The Petit Palace Tres Cruces and for sharing that marvelous review. We love your lovely comments. As you mention, our hotel is strategy located and it gives us the possibility to walk for any place in the city center. But what I am most proud of reading your nice words about... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great little hotel in the center of Madrid literally less than a minute's walk from the Gran Via. I have mild neuromuscular disease and needed a handicap friendly hotel. My friends found this one. They had a free wheelchair for me to use as needed. The handicap room was great only the shower drain is not sloped... More 

Helpful?
Thank Ayda S
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Ayda, Tthank you for your sharing your Petit Palace Experience !! it is a big pelasure to know you did enjoy your stay at Petit Palace Tres Cruces!! All the hotel staff is looking foward to welcoming you back again soon! kindest regards Javier Martín | Front Desk Manager More 

Lisbon, Portugal
1 review
4 of 5 stars Reviewed 2 weeks ago

It had a very nice and welcoming reception with a very good location, in the middle of the city. Our family enjoyed very much the experience and if we are coming back to Madrid we definitely are going to stay at the same hotel. Another detail is about the stairs: the reason why we all loved it and used it... More 

Helpful?
Thank sequeira2016
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you so much for your feed back and for sharing it at Trip Advisor. Wish to welcome you back again very son to be able to offer you another unforgetable Petit Palace Experience, Warm regards, Javier Martín | Front Desk Manager More 

Paignton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in an absolute fantastic location for exploring Madrid. Literally two minutes walk from Grand Via Metro station. It will cost you approx €20 to get from the airport to the station, or even better spend €30 for a taxi. We contacted the hotel to upgrade to a superior room with small balcony, had a friendly chat with... More 

Helpful?
Thank PuttyDood
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest,, Thank you very very much for your great review and your comments. We are pleased to know that you was enjoyed your visit to Madrid with us. We are delighted that our proximity to Gran Via, Puerta del Sol and Madrid´s most popular attractions and beautiful places were perfect for your needs. And thank you so much for... More 

Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A beautiful welcome with a personal note and chocolate from Marina, from the reception :) She easily made us feel welcomed and relaxed from the early morning flight we had come in!!! The hotel is conveniently located, clean and is great for Business stay. The shower is great which is imp! So clean nice and easy stay with a personal... More 

Helpful?
Thank Gaurav S
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Gaurav, Thank you for taking the time and sharing your comments with this community, we are delighted to read that your stay was so enjoyable stay with us! Our goal is to ensure that every guest experience is as positive as yours so your feedback is highly appreciated. We have an awesome staff focused on great service and amazing... More 

Middlesbrough, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and I have just returned from a lovely holiday in this fabulous city and were absolutely delighted with our stay in this wonderful hotel. The central location is ideal if you want to explore Madrid by foot as it's a very compact city and it's lovely to wander around but there are also several nearby metro stations if... More 

Helpful?
Thank LibbyD49
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Libby, Tthank you very much for taking the time to share your Petit Palace Experience at TripAdvisor.com I am so gratefull about your commetns and so glad to know you did enjoy your stay at MAdrid . All the hotel staff is lookingg fowarrd to welcoming you back again very soon. Kindest regards Javier Martín | Front Desk Manager More 

Madrid, Spain
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 23, 2016 via mobile

Very good treatment, better location (right in the center of Madrid), comfortable bed, children friendly. There is a grocery store just across the street, where you can buy water or whatever. They have a deal with the nearby parking lot, so it's 20% less. Even so, it's 25€ a day. A little steep, but remember you're in the middle of... More 

Helpful?
Thank CristelF
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Cristel, Thank you very much for your very engaging review posted on TripAdvisor after your recent stay with us. We were pleased to be your hosts. It is our aim to provide our guests the warmth and hospitality through our facilities and services. It is amazing to read your comment and know that you found our staff helpful, we... More 

Sao Carlos, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016 via mobile

Everything was perfect! The apartment is clean and have a wonderful shower. The people in front door are polite and helpful all the time, and it couldn't have a better location. All turistic points are in a walk distance! I truly recomend this hotel!!!

Helpful?
Thank Maria V
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Maria, We really love to receive such detailed and positive reviews from our guests. It's so important for us to know if we are fulfilling our guests' expectations and therefore makes us very happy to think we got it right in your case! I am especially pleased to hear that you received such attentive treatment from our reception staff!... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access

Additional Information about Petit Palace Tres Cruces Centro

Address: Calle Tres Cruces 6, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $76 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Tres Cruces Centro 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid
Hotel Style:
#93 Business Hotel in Madrid
#132 Family Hotel in Madrid
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