We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Silken Puerta America

View Deal
#99 of 445 Hotels in Madrid
Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
Great Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Silken Puerta America
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,568 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
There are newer reviews for Silken Puerta America
See the most recent reviews
Showing 945: English reviews
Reviewed January 8, 2010

We booked this hotel because of the novelty of the differently designed floors and the attraction of the various architects / designers. After a 27€ cab ride from the airport, we were first booked into a Norman Foster room which was very nice - all glass and marble, but 2nd floor at the back so a disappointing view. It also...

4Thank mexo
Reviewed December 9, 2009

Fantastic hotel. Obviously there is the style/architecture aspect. But the service was great. We needed a few things that we forgot, and the staff there was very quick to assist. Room service/food very nice and prompt. Rooms were clean and gorgeous. The location is the only tiny bit of a con, but not really. I read before that its outside...

1Thank scottiecallahan
Reviewed November 6, 2009

Everything they say about this hotel on their website is what you get, no need to mention anything about the rooms or design of the place other than if you don't like it you will never be pleased anywhere in the world. Now there are two ways of doing things in this hotel, go for it or use the rest...

1Thank Dinkystar
Royal Tunbridge Wells, United Kingdom
Reviewed October 23, 2009

Stayed here on a reccomendation.... Utterly fabulous, I won't go on about the design, it has all been said. The main restaurant was absolutely first class, inspired menu, superb service... and.... I could relax with a nice cigar afterwards, like one could always do before the world went mad. Great staff.... all round faultless stay and I'll go back.

Thank AndrewCrown
Seattle, WA
Reviewed October 21, 2009

Hotel Silken Puerta America Madrid is, by far, the most unique architectural concept hotel I have experienced. Each floor has been designed by a different world-renowned architect, each with a very different design aesthetic, including the all-white star trek/space age approach of Kathryn Findlay, Jean Nouvel's sexy Asian motif, starkly minimalist Zaha Hadid, to the metallic optical illusion of the...

4Thank urbanmtngirl
Kuala Lumpur, Malaysia
Reviewed October 13, 2009

Location - twenty minutes from the centre of Madrid. Quite a working class zone. I imagine this hotel was great about five years ago. Due to poor maintenance it is showing its age. Reception staff at check-in attempt a hard sell on room upgrades. The desperation is quite sad to see. Housekeeping provides a poor service. Complaints to aloof management...

3Thank adkarle
Reviewed October 9, 2009

There are many more conveniently located hotels in Madrid that charge the same (or less) for an equivalent level of comfort and service. However, I'm pretty sure this is the only one where your stay is a 'design' experience, where you will open the door to your room with genuine anticipation, and where you will be delighted (and possibly irritated)...

2Thank penangites
London, United Kingdom
Reviewed October 2, 2009

Stayed at this hotel as it looked interesting and because it was very reasonably priced as part of hotel/flight August bank holiday deal. As other reviewers have mentioned and as you can see on the website each floor has a very different character as its designed by a different architect. We stayed on the Foster floor in the most basic...

1Thank CheckingOut
Swindon, Wiltshire
Reviewed September 22, 2009

This hotel definitely has the "Wow" factor! The multi co loured facade is very eye catching and the interior even more so. You have to visit every floor to appreciate the stunning interior design, as no two are alike. The glass floor on the 13th, where you can look down between your feet and see the terrace far below, is...

1Thank Patti1958
Reviewed September 21, 2009

We spent 3 nights in Madrid – 1 night at Silken Puerto and 2 nights at the Room Mates Mario. We picked the Silken because of the reviews we read, but the icing on the cake was the price was good as well. Just under €100 for the night. A bargain! As everyone says, the location is slightly out, but...

Thank WomblesofWimbledon
Questions? Get answers from hotel staff and past guests. Ask a question

1,973 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (1750)
Bathroom (128)
Room/Suite (307)
Hotel & Grounds (365)
Pool/Beach Area (8)
View from Room (51)
Dining (60)
Family/Play Areas (4)
Business Center/Function Rooms (1)
Videos (2)
Other (824)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (222)
Deluxe Room (18)
Executive Suite (30)
Junior Suite (21)
Dining (46)
Space Club Room (14)
The Hotel (93)

Management photos: Courtesy of the property manager

All Management Photos (1)
Hotel & Grounds (1)
05/14/2017 05/15/2017
Hotels you might also like...
Travelers also viewed these Madrid hotels
Eurostars Madrid Tower
#89 of 445 in Madrid
2,008 reviews
ILUNION Suites Madrid
#96 of 445 in Madrid
780 reviews
Melia Madrid Princesa
Melia Madrid Princesa
#66 of 445 in Madrid
2,050 reviews
Show Prices
Show Prices
Show Prices
La Latina
Posada del Leon de Oro
Posada del Leon de Oro
#150 of 445 in Madrid
492 reviews
ME Madrid Reina Victoria
Barrio de Salamanca
Gran Melia Fenix
Gran Melia Fenix
#29 of 445 in Madrid
1,971 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Silken Puerta America

Address: Avenida America 41, 28002 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $90 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Silken Puerta America 5*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Silken Puerta America reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silken Puerta America Madrid
Hotel Style:
#49 Business Hotel in Madrid
#73 Luxury Hotel in Madrid
#76 Romantic Hotel in Madrid
#133 Family Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Silken Puerta America staff and other travelers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from Silken Puerta America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go above 2nd floor if your not good with heights”
smolloy2015, 2 weeks ago | Read review
“Read the instructions for the electric window blinds!”
FrequentFlyerDublin, Mar 13, 2017 | Read review
“the black rooms with the beautiful bathroom”
yagalJess, Mar 10, 2017 | Read review
“take your time and slect the best room at checkin on reception's Ipads”
Wolfram222, Feb 26, 2017 | Read review
“Take your time and study the pictures on check in for décor. The higher floors as well as the back of the hotel for less noise.”
IAM88, Feb 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$120* /night
View Deal
View all 11 deals
Prices are for 1 room, 2 adults
Change dates