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    Silken Puerta America

    Avenida America 41, 28002 Madrid, Spain
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    12/24/2017 12/25/2017
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    Savings alert: 27% below average rate

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    $135
    $89
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    Traveler (1896)
    Room & Suite (707)
    Dining (106)
    Overview
    • Excellent49%
    • Very good34%
    • Average11%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “round bed” (23 reviews)
    “zaha hadid” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,773)
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    1 - 5 of 1,009 reviews

    Reviewed 2 days ago via mobile

    We stayed in the silken for three nights. The hotel has a modern interior, with a different design on each floor. We got a room on the 9th floor. The room was spacious, which was nice. There were a few disadvantages though; the carpet had...More

    Thank jongNL
    Reviewed 3 days ago via mobile

    Quite a fancy hotel with each level having a different themes... also close to the airport. Hotel has a free shuttle to the airport as well. Breakfast is a bit expensive. 22 Euro per person, but there are many places walking distance from the hotel...More

    Thank Mykey123
    Reviewed 6 days ago via mobile

    The Puerto America is a large hotel between the center of Madrid and the Barajas airport. It has floors that are themed by famous architects and offers very upscale service and amenities. From the Bulgari toiletries to great wine and food it is a pretty...More

    Thank J Scott A
    Reviewed 1 week ago via mobile

    This hotel is very stylish - interesting decor. However, that comes at a price. Bad bed and really scratchy bedsheets. I don't normally care so much about bed sheets but these were really awful. Lights in the room are weird. On the good side there...More

    Thank mfn123
    Reviewed 3 weeks ago

    I visited two years ago and was blown away by the different designs on each floor, although I did find it a little impractical. This time round the novelty had worn off a little and the rooms seemed more tired. There were quite a few...More

    Thank RM_Thornbury
    Response from Vanessa A, Executive Assistant at Silken Puerta AmericaResponded 2 weeks ago

    Dear RM_Thornbury, Thank you very much for choosing us a second time and for sharing your feedback on. We are glad to know that you enjoyed the overall experience at the Puerta America Hotel, we have read your impressions regarding our mintenance and we will...More

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    AC Hotel Avenida de America
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $115 - $316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Business Hotel in Madrid
    • #76 Romantic Hotel in Madrid
    • #81 Luxury Hotel in Madrid
    • #133 Family Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Ctrip TA, Hotels.com, Hotwire, Orbitz, Travelocity, getaroom.com, HotelQuickly, Cheap Tickets, Cancelon, TripOnline SA and Evoline ltd so you can book your Silken Puerta America reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Silken Puerta America Madrid
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    Traveler (1896)
    Room & Suite (707)
    Dining (106)
    Pool & Beach (8)
    Hotel & Grounds (1369)
    Bathroom (135)
    Family and Play Areas (4)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Amanda A
    September 18, 2017|
    AnswerShow all 4 answers
    Response from jama1962 | Reviewed this property |
    Hi,visited the hotel before swimming pool renovation, Did not have breakfast in the hotel,but was told price was EUR22 adult and EUR11 children
    0
    Votes
    86diamonds
    September 7, 2017|
    AnswerShow all 6 answers
    Response from Vanessa A | Property representative |
    Dear 86diamond, Our hotel provides a courtesy shuttle service from 7am to 21pm, is a route plan with an schedulle to follow. Also you can arrange a private car with chouffer. In both case you will need to make a... More
    1
    Vote
    Kevineh12
    August 1, 2016|
    AnswerShow all 7 answers
    Response from mikeymaki | Reviewed this property |
    It's next to the fitness area on the top floor, and enclosed. The bar is across the hall in case you decide to swim while impaired.
    1
    Vote
    Room Tips
    "Pre Book the Zaha Hadid Room way in advance....."
    Read review
    "Each floor has different room concept; select one which suits your taste."
    Read review
    "follow your instincts!"
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    "rooms on the 6th floor have huge king size beds"
    Read review
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