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Hotel Puerta America

Traveler (2331)
Panoramas (46)
Room & Suite (956)


#191 of 458 hotels in Madrid
Looking for a place to stay in Madrid? Then look no further than Hotel Puerta America, a romantic hotel that brings the best of Madrid to your doorstep. Free wifi is offered to guests, and rooms at Hotel Puerta America offer a flat screen TV, air conditioning, and a minibar. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a rooftop terrace, and a concierge. Guests of Silken Puerta America are also welcome to enjoy a fitness center and a rooftop bar, located on site. For travelers arriving by car, parking is available. For those interested in checking out popular landmarks while visiting Madrid, Silken Puerta America Hotel is located a short distance from Stadio Santiago Bernabeu (1.3 mi) and Retiro Park (1.9 mi). During your visit, be sure to check out one of Madrid's popular dumplings restaurants such as Nakeima Dumpling Bar, La Musa, and Taberna la Concha, all a short distance from Silken Puerta America Hotel. If you’re looking for something to do, Plaza de Toros de Las Ventas (0.7 mi), Barrio de Salamanca (0.8 mi), and Museo Sorolla (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Silken Puerta America Hotel. We’re sure you’ll enjoy your stay at Hotel Puerta America as you experience everything Madrid has to offer.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
Quirky Hotels


Full view
99Great for walkers
Grade: 99 out of 100
69Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
100Room tips
Traveler rating
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  • 108
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Popular mentions
Staff were friendly, courteous, efficient, well dressed and consistent. Check in took less than a minute and so did check out. The room was lovely, quirky, view was incredible, and the little details in the room and an extra touch that made me smile and want to go back. Top of
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The design of the place is futuristic and out of the normal standards. The location of the hotel is near a metro station, but is far away from the center of Madrid. The breakfast is was the best think about this hotel. The bed it was pretty comfortable, and the maid did the job
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I stayed on a business trip on the Norman Foster floor. I loved the room, it felt light and airy, with it's open plan bathroom and central shower until. Towels were very white and fluffy and bed comfortable. The lights were complicated, but there was an instruction guide on the
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This business design hotel is conveniently located for our office on the motorway leading into Madrid. It’s fairly functional but not 5* due to service levels, (waited 10 mins to check in, no apology) buffet breakfast, slow bar service and over all standard of repair. WiFi is
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Response from Vanessa_HPAM, Executive Assistant at Hotel Puerta America
Responded 1 week ago
Dear NMMJ, First of all I would like to thank you very much for your recent stay with us and also for the dedication and time used to share your experience in our hotel. We are so sorry that your experience has not been the usual one that we use to offer to our guest. Please, accept our most sincere apologies if we did not reach your expectations. Our goal is that you feel comfortable with us. We will took well note of your comments regarding slow service and to ameliorate the stay of our customers. We would really appreciate if you give us another opportunity to create for you a real 5 star experience in your next visit. It will be a pleasure for us to welcome you back soon. Sincerely
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The hotel is midway between Barajas airport and downtown. If you want to have a 5 km walk, it takes approx 1hr walk to get Puerta del Sol or Plaza Major.easy connection to the airport. The hotel is several floors high, each floor designed by a different architect. I tried the
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Response from Vanessa_HPAM, Executive Assistant at Hotel Puerta America
Responded 1 week ago
Dear Paolo P, We are very unique indeed. Thank you very much for your recent stay with us and also for the dedication and time used to share your experience in our hotel. We look forward to seeing you again, hopefully in the not too distant future. Regards
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$102 - $989 (Based on Average Rates for a Standard Room)
silken puerta america madrid
Silken Puerta America
SpainCommunity of MadridMadridProsperidadChamartín
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