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TOTEM Madrid

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TOTEM Madrid
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19 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Hong Kong, China
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's a small hotel in the quiet location of Madrid surround by lot of small shops instead of big fashion chainstores. Also a very easy 10mins to the nice restaurants. Very helpful and friendly staffs. Just the room is a bit small even they said we got upgraded.

Helpful?
Thank charlescyhui
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed there for 4 nights , it was lovely very nice modern hip design comfy rooms nice staff , the location was perfect for me very central around Serrano and all the nice shopping boutiques and nice restaurants all within few minutes of walking distance ,i forgot personal papers money and couple of rings and i couldnt go back... More 

Helpful?
Thank malaaak
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Beautiful new boutique hotel on a quiet, tree lined street in the chic Salamanca neighbourhood, with lots of great restaurants and shops nearby. It's also close to Metro stops, Retiro park and museums. Service was wonderful.

Helpful?
Thank smacmartin
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The new Totem hotel in Madrid which opened a few months ago is a jewel in one of the most beautiful neighborhoods in Spain's capital, the Barrio de Salamanca. Formerly "Hesperia Hermosilla", Totem features fully renovated facilities including guest rooms, the reception area and the lounge and bar. We have stayed in this hotel in its previous facilities for many... More 

Helpful?
Thank Adrianavox
TotemHotel, Director General at TOTEM Madrid, responded to this review

Dear Adrianavox, We would like to thank you for taking the time to share your very good experience with us. Looking forward to hosting you soon, Manuel Andreu Hotel Manager More 

Budapest, Hungary
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice and helpful staff, super breakfast, good location. State of the art design. Strongly recommended for a long weekend or more. Staff speaks English, which is not typical in Madrid. City center and railway station is in walking disctance.

Helpful?
Thank Szabolcs P
TotemHotel, Director General at TOTEM Madrid, responded to this review

Dear Szabolcs P, We are very happy that you like so much Totem. Our team will be always happy to have you back with us and to take great care of you during your stay in Madrid. Looking forward to welcoming you very soon, Manuel Andreu Hotel Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the best hotels I've stayed, clean, comfortable, excellent staff and great breakfast a la carte. I did forget my credit card and the staff couldn't have been more helpful in send it to me. From now on, this will be our regular hotel when in Madrid

Helpful?
2 Thank Silviapateel
TotemHotel, Director General at TOTEM Madrid, responded to this review

Dear Silviapateel, We would like to thank you for sharing your experience at TÓTEM with Tripadvisor. As we opened very recently, it is a pleasure to know we are already making guests feel like they have a second home in Madrid, it is an honour for us being your hotel of reference in Madrid. We are looking forward to welcoming... More 

Glasgow, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2016

TOTEM is a lovely hotel situated in central Madrid in the swanky area of Barrio Salamanca. My room looked down onto the beautiful Calle Hermosilla through patio doors/windows! The location is fantastic: it is located between two cosmopolitan streets, Calle Serrano and Calle Velazquez, and although completely surrounded by luxury and high street shops, bars, terraces and restaurants, you will... More 

Helpful?
1 Thank Avaakeredolu
MarugalHotels, Director General at TOTEM Madrid, responded to this review

Dear Avaakeredolu, Thank you for such detailed review of our recently opened hotel. We are really pleased to hear you enjoyed your stay with us and the whole team is looking forward to welcoming you again so you can check out our bar and restaurant. Warm regards from Madrid, Manuel Andreu, Hotel Manager. More 

Madrid, Spain
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 8, 2016

I was only able to visit this hotel for some drinks and snacks as I was staying at a friends house this time... but definately next time I visit Madrid I'll book my stay there as I'm a big fan of Small Luxury Hotels. As per what I was able to experience... the service was very friendly, the decoration of... More 

Helpful?
1 Thank Flawless T T
MarugalHotels, Director General at TOTEM Madrid, responded to this review

Dear Flawless T T, Thank you for your lovely words regarding TÓTEM hotel in Madrid. We are looking forward to welcoming you again and hopefully this time you will be able to enjoy our rooms also. Warm regards, Manuel Andreu, Hotel Manager. More 

NewYork
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 4, 2016

We stayed here for two nights before returning to the US. The hotel is brand new (it opened a couple of days before we checked in!!) but there were practically no glitches in the service. The staff was super friendly and helpful with museum and restaurant recommendations. The bar is beautiful although given that the hotel had just opened it... More 

Helpful?
1 Thank totalhoteladdict
MarugalHotels, Director General at TOTEM Madrid, responded to this review

Dear totalhoteladdict, We would like to thank you for your kind words about our hotel, as you mentioned we just opened and are really excited to know our firsts guests are pleased with the service, decor and facilities of the hotel. We are confident next time we have the chance to welcome you to Madrid the bar will be a... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2016

We had a great stay. The hotel is physically very attractive. It is brand new. The staff is incredibly attentive and goes the extra mile. The location is great -- very central, and in a great neighborhood with plenty to do.

Helpful?
1 Thank visitor10012016
MarugalHotels, Director General at TOTEM Madrid, responded to this review

Dear visitor10012016, Thank you for writing the very first review of Tótem Madrid! We are so pleased that you enjoy your stay with us and appreciated the decoration and the service given, I will congratulate our team on your behalf. We hope to welcome you again and be your hotel of reference in Madrid. Warm regards, Manuel Andreu, Hotel Manager More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A new luxury Lifestyle-Boutique hotel in Madrid Center just arrived. Elegant and contemporary, TOTEM MADRID is located on a beautifully restored heritage building placed on the corner between Hermosilla and Lagasca Streets, connecting you to the best of Barrio de Salamanca, the most upscale district and the luxury fashion hub of Madrid. A charming twenty minute walk or quick subway ride to the city center and Triangle of Art Museums. 4 stars Hotel, urbane and distinctive with luxurious and smooth finishes, all in TOTEM MADRID exudes sophistication combined with a modern and Cosmopolitan style creating a fresh environment, the perfect place for a business or a leisure stay in the capital city. ... more   less 

Additional Information about TOTEM Madrid

Address: Calle Hermosilla 23, 28001 Madrid, Spain (Formerly Hotel Hermosilla)
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $120 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TOTEM Madrid 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hesperia Hermosilla Madrid
Hesperia Hermosilla Hotel Madrid
Hotel Style:
#66 Business Hotel in Madrid
#154 Romantic Hotel in Madrid
#157 Luxury Hotel in Madrid
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