TOTEM Madrid
Calle Hermosilla 23, 28001 Madrid Spain
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Room & Suite (190)
What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TOTEM Madrid
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#59 of 494 hotels in Madrid
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.1
Travelers' Choice
Luxury lifestyle-boutique hotel located in Madrid city Center. Elegant and contemporary, TÓTEM MADRID is located on a beautifully restored heritage building placed on the corner between Hermosilla and Lagasca Streets, connecting you to the best of Barrio de Salamanca, the most upscale district of the capital city and the luxury fashion hub of Madrid. A charming fifteen minute walk or quick subway ride to the city center and the Triangle of Art Museums. 4 stars Hotel, urbane and distinctive with luxurious and smooth finishings, all in TÓTEM MADRID exudes sophistication combined with a modern and cosmopolitan style creating a fresh environment, the perfect place for a business or a leisure stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Meeting rooms
24-hour security
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Car hire
Taxi service
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
228Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
Contact
Calle Hermosilla 23, 28001 Madrid Spain
Name/address in local language
Getting there
SerranoMadrid Metro2 min
VelazquezMadrid Metro4 min
Rental CarsSee rental cars from $24/day
356Reviews11Q+A39Room tips
Reviews
Traveler rating
- 234
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Time of year
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Popular mentions
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Most Recent
Best hotel in Madrid!!! Amazing staff!! Beautiful and clean rooms. Room service was perfect - we had everything we needed here. Perfect location, walking distance to so much. This will be my go to spot anytime I'm in Madrid.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a great hotel. Beautiful decor, very kind, welcoming, and efficient front desk folks, nicely decorated, quiet, and comfortable room. We arrived late at night after a long day of travel, and were really happy to be treated so well by the front desk people. It was close to midnight and we were starving, so they took our bags to our room and ushered us into the bar/lounge where an attentive young man brought us a great salad (very fresh, perfectly dressed and seasoned) and a grilled cheese/turkey sandwich, which was really good. You can tell a lot about a place by the salad, and after one bite we knew we were going to be fine. The neighborhood is one of the best in Madrid — wide beautiful tree lined boulevards mixed with cozy smaller streets, tons of shops and stores, good restaurants are plentiful, and the buildings are all well maintained and charming. 20-30 min walk to just about everything you’d want to do in Madrid.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel is situated in the upscale Salamanca neighbourhood. From first sight, hotel’s Decor is elegant and chic, staff at reception is welcoming and friendly. Initially, we got a room on lower level floor, since I am sensitive to street noises, although hotel was fully booked, the staff was able to move us to a higher level floor. Room is cosy, bed sheets are marvellous, turndown service every night put fresh water next to bed. Breakfast is excellent, bar is superb with amazing Cocktails we tried every night. We had to leave early in the morning to the airport, staff prepared our coffee and “picnic basket” to go. We can’t wait to visit the Totem again!!!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great Hotel with the worst reservation system possible. The reservation system if you email them is slow, unreliable, with different people giving you different information. Once you are able to book the experience is great, but until you do the checkin you are at risk
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Just got back from a work and then play trip to Madrid. We stayed in the hotel for 10 days. Everyone from the front desk to the housekeeping team to the folks in the restaurant were incredibly helpful and friends. And Curt and Paloma at the lobby bar were the BEST!!!! We spent a lot of time with Curt and Paloma and they were always fun and attentive. I can't wait to go back!!
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Date of stay: January 2022Trip type: Traveled on business
Value
Rooms
Service
Room Tip: Higher floors are quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Totem Madrid is an intimate luxury hotel located in a very convenient upscale neighborhood. World class shopping is all in walkable distance in this elegant and safe location. The staff is very friendly and professional. Paula Bellon at the front desk impressed us in particular with her extraordinary efforts to assist us with a number of unusual yet important service requests that we made during our stay. Her commitment to world-class hospitality and guest service was very impressive.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My wife and I had a very nice one night stay here. We don’t know Madrid at all. The hotel had a really relaxed ambiance, nice environment, great lounge and bar and the staff were terrific, attentive and knowledgeable. Location good though we didn’t have the time to explore. On the expensive side but so is everything in Madrid
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Recently stayed here again for the 2nd time after first coming 3-years ago and had such a great stay that will revisit later this month. Excellent staff at front desk, room service, housekeeping and bar. The hotel is quiet and secluded, despite being very centrally located. Walking distance to all the best shops and restaurants. This time stayed in a larger double facing the street, which was lovely.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: Quieter rooms face inwards but my room facing the side street was also very very quite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What I will remember the most, their great employees they have. Nice, helpful and very professional. A good restaurant with excellent breakfast. Nice lobby. Good rooms, but a few of them with very little cabinet space. Best location in town
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
It’s really hard to find a place that gets your tastes buds. I’m really particular about my cocktails. I don’t like super sweet, syrupy drinks. I love a fresh ingredient top shelf spirit cocktail. My husband and I came to have margaritas and they were PERFECT! We had strawberry & passion fruit made with Don Julio reposado & Cointreau (less calories) instead of simple syrup (freshly muddled). If you want an amazing cocktail and a Bartender that can give you what you want/need out of the cocktail PALOMA is AMAZING.
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Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$183 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia hermosilla madrid, hesperia hermosilla hotel madrid
FORMERLY KNOWN AS
Hotel Hermosilla
LOCATION
SpainCommunity of MadridMadridGolden Mile (Milla de Oro) / Salamanca (District) / Recoletos / Barrio de Salamanca
NUMBER OF ROOMS
64
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Claim Your Listing Frequently Asked Questions about TOTEM Madrid
Which popular attractions are close to TOTEM Madrid?
Nearby attractions include Museo Arqueologico Nacional (0.3 miles), Mercado De La Paz (0.08 miles), and Plaza Colon (0.2 miles).
What are some of the property amenities at TOTEM Madrid?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at TOTEM Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TOTEM Madrid?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at TOTEM Madrid?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to TOTEM Madrid?
Conveniently located restaurants include Ornella, Ramon Freixa Madrid, and Yakiniku Rikyu.
Are there opportunities to exercise at TOTEM Madrid?
Yes, guests have access to a fitness center during their stay.
Does TOTEM Madrid have airport transportation?
Yes, TOTEM Madrid offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TOTEM Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at TOTEM Madrid?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to TOTEM Madrid?
Many travelers enjoy visiting Royal Palace of Madrid (1.6 miles), Plaza Mayor (1.4 miles), and Museo Cerralbo (1.5 miles).