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Petit Palace President Castellana

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Petit Palace President Castellana
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631 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The staff was very accommodating and kind. The breakfast was wonderful and the hotel was clean and well kept. I would stay there again. The only thing i would do to improve is to have some tea/coffee options in the room. The bed was really comfortable and I found everything else I needed. OH and room service food was great... More 

Helpful?
Thank barbaraballard2016
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Guest; We would like to thank you for having chosen Petit Palace President for your stay in Madrid and for taking the time to share your experience with Tripadvisor´s users. We are delighted to hear that you enjoyed the service as well as our buffet breakfast and room service. Your feedback will be shared with our team and we... More 

Marbella, Spain
Level Contributor
381 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A good hotel in a great location. The rooms are modern, clean and comfortable. Strong cleaning smell in the reception area. Outside the door you are seconds away from el corte ingles and all the nice exclusive shops in the neighbourhood.

Helpful?
1 Thank Eatthemeat
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Guest; First of all we would like to thank you for having chosen Petit Palace President for your stay in Madrid. We are glad to know that our modern rooms and hotel location was to your liking and that you enjoyed your shopping time in our exclusive neighbourhood. We are looking forward to welcoming you again. Best Regards, Gemma... More 

Mannheim, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the room is great and so is the hotel. Everybody was very friendly and helpful on the reception. The only problem we had is that as we entered the room that was a bad smell of tobacco smoke, like someone was smoking in the room a few hours before we entered it. I don't know if it was the other... More 

Helpful?
Thank lester289
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Guest; We would like to thank you for having chosen our hotel for your stay in Madrid and for taking the time to review our hotel, we truly value your comments in order to improve our services. We are happy to know you enjoyed the hotel facilities and location. Regarding the issue you raised, I would like to thank... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Since we got to the hotel they have answers for all my questions extremely helpful very nice people the Jorge and Alicia specific but the rest was very good also I recommend this place and the area excellent.

Helpful?
Thank Jorge Andres L
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Jorge Andrés; Firstly, we would like to thank you for having chosen Petit Palace President for your stay in Madrid and for taking the time to review our hotel. We are glad to know you enjoyed the hotel area and we greatly appreciate your lavish praise towards Alicia and Jorge. We certainly look forward to see you again when... More 

Toronto, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a great stay at Petit Palace and found their staff very helpful and informative. I really enjoyed their Mifi, which is a portable wifi that I rented for 5 euros a day. I rented another portable wifi device in Barcelona and in comparison, the one Petit Palace offered was cheaper. The location was in an upscale shopping district,... More 

Helpful?
1 Thank jenniferkongg
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Jennifer; Firstly we would like to thank you for having chosen Petit Palace President for your stay in Madrid and for taking the time to share your experience with Tripadvisor´s users. We are glad to know you had a good time while visiting Madrid and that you liked our very smart location where the choicest boutiques by top designers... More 

Buenos Aires, Argentina
Level Contributor
195 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a quick overnight stay enroute to San Sebastian, so I didn't really get to explore much or take advantage of anything in or around the hotel. However, the staff were friendly and helpful, the place was clean and well kept, and the room a good size. It's in the heart of the upscale shopping district of Salamanca, and... More 

Helpful?
Thank saltshaker
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Guest; First of all I would like to thank you for having chosen Petit Palace President for your short stay in Madrid and for taking the time to share your experience with Tripadvisor´s users. I hope you had a great stay in San Sebastián, in my opinion is one of the most beatiful cities in Spain. We are very... More 

Switzerland
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 19, 2016

The hotel is comfortable, the room is also modern and comfortable (although they made a weird choice for night tables where everything falls as the surface is not straight). Big TV in the room. The breakfast was expensive for Madrid and for what it was. We went with our new born and they provide us with a baby crib and... More 

Helpful?
1 Thank fscheps
Gemma d, Director de Recepción at Petit Palace President Castellana, responded to this review

Dear client: I would like to thank you for choosing Petit Palace President for your stay in Madrid and for taking the time to review our hotel. We are glad to know you enjoyed our services and the baby crib and shower we provided were useful for you. We are deeply sad to know the hotel breakfast did not meet... More 

Shiraz, Iran
1 review
4 of 5 stars Reviewed August 18, 2016

We booked this Hotel for 5 night for a party of 4 people (4 couples)- we choose this Hotel due to its situation. Hotel staff was very helpful and courteous. We are pleased to know you enjoyed the hotel area. He hotel was in a prime location especially if you want to visit the shops as there are plenty on... More 

Helpful?
Thank Amin_Rastin
Gemma d, Director de Recepción at Petit Palace President Castellana, responded to this review

Dear Amin_Rastin: I would like to thank you for choosing Petit Palace President for your stay in Madrid and for taking the time to review our hotel. We are glad to know you enjoyed our location and our staff was helpful to you. It will be a pleasure to welcome you back again soon. Kind Regards, María Romero Front Desk... More 

Guayama, Puerto Rico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2016

The hotel has a great location, just a 5-6 minute walk from Plaza Colón and wonderful shopping on Serrano. Hotel staff was very helpful and courteous. We actually stayed there twice, once when we arrived in Europe and again prior to leaving. Would highly recommend for the price.

Helpful?
1 Thank paulettecruz
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Paulette; We would like to thank you for trusting in Petit Palace President for your stays in Madrid and for taking the time to share your experience with Tripadvisor´s users. We are pleased to know you enjoyed the hotel area, sorrounded by the smartest shops and that our staff excedeed your expectations. We are looking forward to welcome to... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 5, 2016 via mobile

Hotel was nice. Rooms were a bit small and needed some modernization. The hotel lobby had a funky mildew/mold smell. The breakfast meal plan wasn't worth it. The door to the room had to be pulled tight to get closed. When I asked for a replacement room they ignored my request.

Helpful?
Thank Nick1211
Gemma d, Director General at Petit Palace President Castellana, responded to this review

Dear Nick; We would like to thank you for having chosen our hotel for your stay in Madrid and for taking the time to make a review. Your we truly value your comments, they help us to improve our services. We are glad to know you found the hotel nice and to your liking. However we regret the standar of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room

Additional Information about Petit Palace President Castellana

Address: Calle Marques de Villamagna 4, 28001 Madrid, Spain (Formerly High Tech President Castellana)
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $104 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace President Castellana 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
High Tech President Castellana Hotel Madrid
High Tech President Villamagna Madrid
Hotel Style:
#86 Luxury Hotel in Madrid
#143 Business Hotel in Madrid
#148 Romantic Hotel in Madrid
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