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Our stay at the Petit Palace Embassy Hotel in Madrid was a nightmare. Our room was broken into while we were out on the night of the 31st of December 2016,
and so was the safe in our room. We got back that night to...More
1 Thank Luciana R
Response from Felipe M, Director General at Petit Palace Embassy SerranoResponded 3 days ago
Estimada Sra. Luciana Raab ,
En respuesta a sus comentarios, me pongo, de nuevo, en contacto con Vds. , una...More
This is a very nice hotel in the posh area of Madrid. Many stores around, great location for those who do not want to stay in the center. Hotel is well kept, staff is friendly. It is perhaps bit too calm area if you are...More
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Thank Summer S
Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded 4 weeks ago
Dear Summer S,
First of all we would like to thank you for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. It is our pleasure to know that we fulfilled your expectations. Your compliments to our staff makes as proud...More
Was a good experience.
The room is big and WC is very clean.
Mostly TV Spanish channels... don't remember see a movie in English...
The bed is very good quality... for some time I didn't slept in a good bed.
Only the breakfast was not...More
Thank Rodolfo S
Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded 5 weeks ago
Dear Rodolfo S,
Thank you very much for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. We are very pleased that you liked the hotel and ours bed quality. We have several English channel and we will change and get...More
My wife and I stayed at this hotel in April as we traveled to Spain for a family weeding. Our experience was very nice . The hotel is clean, the room is comfortable, very nice bathroom and the breakfast buffet was terrific with so many...More
Thank Juan M
Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded June 10, 2017
Dear Juan M,
Thank you very much for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. It is very pleasing to know that you enjoyed your stay and that you liked our location, and of course will be a pleasure...More
Great hotel, conveniently located and in a lovely area. The reception staff were polite, helpful and took time to give us tips on what to do and where to eat. The rooftop bar at Ciebeles was great.
The room was spacious and my daughter said...More
Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded June 5, 2017
First of all we would like to thank you for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. We are very pleased to know that you enjoyed your stay at our Hotel. We truly appreciate your positive comments...More
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Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
$95 - $239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#48 Luxury Hotel in Madrid
#100 Business Hotel in Madrid
#136 Family Hotel in Madrid
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of
opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Response from Felipe M | Property representative |
Dejar Michelle M,
I am very sorry for delay at time to answer your question. Our hotel does not offer gym but we have arranged an agreement with in a very famous and important Gym in Madrid which offers special rates to... More
Dejar Michelle M,
I am very sorry for delay at time to answer your question. Our hotel does not offer gym but we have arranged an agreement with in a very famous and important Gym in Madrid which offers special rates to our Guests and located to 5-10 minutes walking from our Hotel in Serrano Street.
About shuttle service from Airport, you can take a taxi with a flat rate of 30.00 euros one way.
Looking forward to welcoming you very soon,
Hotel General Manager
Petit Palace Embassy Serrano
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"I've stayed in different rooms and each of them is different but lovely."