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2/12/2018 2/13/2018
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    Petit Palace Embassy Serrano

    Calle Serrano 46 | ​​(between C / Hermosilla, C / Ayala), 28001 Madrid, Spain
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    2/12/2018 2/13/2018
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    Traveler (96)
    Room & Suite (188)
    Dining (51)
    • Excellent44%
    • Very good39%
    • Average14%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “de la paz” (3 reviews)
    “taxi stands” (2 reviews)
    “golden mile” (2 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Feb 12Feb 13
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (652)
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    1 - 5 of 167 reviews

    Reviewed 3 weeks ago

    We stayed in this Hotel for 3 nights during our stay in Madrid. It is well located in the Salamanca district. The hotel itself shows wear and tear in the corridors and rooms. This is counterbalanced by the staff, which is very friendly and helpful....More

    Thank Martijn D
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded 3 weeks ago

    Dear Martijin D, Thank you for staying with us and for rating our facilities and services, and share it with the tripadvisor community. We appreciate your comments because them help us to improve our services. We have started the reform work in our restoration areas...More

    Reviewed November 27, 2017

    Picked it due to area and amenities - brilliant. 20 minute walk from central but well worth it. close to lots of attractions and in a very nice area. Hotel room and bar great - couldn't recommend it enoughMore

    Review collected in partnership with this hotel
    Thank RossM355
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded November 29, 2017

    Dear RossM355, Thank you this amazing 5-star review on TripAdvisor. We are glad you decided to stay with us and read you were impressed by the service provided by our room and location. The team and I appreciate your lovely feedback and we all want...More

    Reviewed November 27, 2017

    This hotel needs remodeling and better service. The rooms are small but very clean as most of the downtown hotels in Madrid. It is located in Calle Serrano a very busy and comercial street.Drop off can be a problem, especially with a lot of luggage,...More

    Review collected in partnership with this hotel
    Thank vhogan
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded November 28, 2017

    Dear vhogan, First of all, we want to thank you for sharing your experience at the Petit Palace Embassy Serrano Hotel with the tripadvisor community. I have the pleasure to inform you that the renovation and remodeling works of our hotel are ongoing with the...More

    Reviewed November 27, 2017

    + Great location, Lovely and service friendly staff, healty breakfast and a lot to choose from. Clean room. - Glas wall between the toilet and the rest of the room witch isn’t so nice when traveling with friends. Also lightening up the whole room when...More

    Review collected in partnership with this hotel
    Thank saraelisabetha
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded November 28, 2017

    Dear saraelisabetha, Thank you for choosing us as your hotel of stay in Madrid and for spending a few minutes in rating your stay and for sharing your experience with tripadvisor community. We are very glad that you enjoyed the hotel. Thank you for your...More

    Reviewed November 23, 2017

    We stayed here for 2 nights in October and were delighted by our experience! The location is safe and central to shopping and dining. The neighborhood is leafy and beautiful. The staff were outstanding and very helpful regardless of the time of day or night....More

    Thank Andrea H
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded November 27, 2017

    Dear Andrea, Thank you very much for you kind words and taking the time to share your experience at Petit Palace Embassy Serrano with the users of Tripadvisor. The best reward for our efforts is your satisfaction. It’s fantastic you have enjoyed our hotel location...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Center with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • $141 - $233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #42 Luxury Hotel in Madrid
    • #100 Business Hotel in Madrid
    • Room types
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Orbitz, Ctrip TA, Travelocity, getaroom.com, Priceline, HotelQuickly, TripOnline SA and Cancelon so you can book your Petit Palace Embassy Serrano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Barrio de Salamanca
    • Also Known As
    • Petit Palace Embassy Madrid ,
    • Petit Palace Embassy Hotel Madrid
    Add Photo Photos
    Traveler (96)
    Room & Suite (188)
    Dining (51)
    Hotel & Grounds (105)
    Bathroom (19)
    Business Center & Event Rooms (9)
    Family and Play Areas (1)
    Barrio de Salamanca
    Broad, tree-lined avenues with pretty streetlights
    frame the neighborhood of Barrio Salamanca. With
    beautiful condominium buildings that make up most
    blocks in this area, this part of town is refined and
    quiet. It is also host to a few of the city's large
    shopping avenues, including Calle Serrano and Calle
    Jose Ortega y Gasset. A walk down these streets will
    reveal upscale chains, small boutiques, and plenty of
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    Ask a question
    Questions & Answers
    March 1, 2016|
    AnswerShow all 2 answers
    Response from Jesús P | Property representative |
    12:00 h.
    Google Translation
    michele m
    July 29, 2015|
    AnswerShow all 5 answers
    Response from Felipe M | Property representative |
    Dejar Michelle M, I am very sorry for delay at time to answer your question. Our hotel does not offer gym but we have arranged an agreement with in a very famous and important Gym in Madrid which offers special rates to... More
    Google Translation
    Room Tips
    "well set up family room for 3"
    Read review
    "Request a room near the A/C unit."
    Read review
    "You can get a wifi hotspot to go for about 5 bucks"
    Read review
    "I've stayed in different rooms and each of them is different but lovely."
    Read review
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