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    Petit Palace Embassy Serrano

    Calle Serrano 46 | ​​(between C / Hermosilla, C / Ayala), 28001 Madrid, Spain
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    Best prices for your stay
    7/30/2017 7/31/2017
    $109
    $109
    $109
    Traveler (85)
    Room & Suite (185)
    Dining (51)
    Petit Palace Art Gallery
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    Overview
    • Excellent38%
    • Very good43%
    • Average15%
    • Poor3%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Petit Palace Art Gallery
    628 reviews
    #71 of 436 hotels in Madrid
     
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    #125 of 436 hotels in Madrid
     
    NH Collection Madrid Colon
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (551)
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    1 - 5 of 144 reviews

    Reviewed 1 week ago

    Our stay at the Petit Palace Embassy Hotel in Madrid was a nightmare. Our room was broken into while we were out on the night of the 31st of December 2016, and so was the safe in our room. We got back that night to...More

    1  Thank Luciana R
    Response from Felipe M, Director General at Petit Palace Embassy SerranoResponded 3 days ago
    Google Translation

    Estimada Sra. Luciana Raab , En respuesta a sus comentarios, me pongo, de nuevo, en contacto con Vds. , una...More

    Reviewed 4 weeks ago

    This is a very nice hotel in the posh area of Madrid. Many stores around, great location for those who do not want to stay in the center. Hotel is well kept, staff is friendly. It is perhaps bit too calm area if you are...More

    Review collected in partnership with this hotel
    Thank Summer S
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded 4 weeks ago

    Dear Summer S, First of all we would like to thank you for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. It is our pleasure to know that we fulfilled your expectations. Your compliments to our staff makes as proud...More

    Reviewed June 14, 2017

    Was a good experience. The room is big and WC is very clean. Mostly TV Spanish channels... don't remember see a movie in English... The bed is very good quality... for some time I didn't slept in a good bed. Only the breakfast was not...More

    Thank Rodolfo S
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded 5 weeks ago

    Dear Rodolfo S, Thank you very much for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. We are very pleased that you liked the hotel and ours bed quality. We have several English channel and we will change and get...More

    Reviewed June 9, 2017 via mobile

    My wife and I stayed at this hotel in April as we traveled to Spain for a family weeding. Our experience was very nice . The hotel is clean, the room is comfortable, very nice bathroom and the breakfast buffet was terrific with so many...More

    Thank Juan M
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded June 10, 2017

    Dear Juan M, Thank you very much for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. It is very pleasing to know that you enjoyed your stay and that you liked our location, and of course will be a pleasure...More

    Reviewed June 2, 2017 via mobile

    Great hotel, conveniently located and in a lovely area. The reception staff were polite, helpful and took time to give us tips on what to do and where to eat. The rooftop bar at Ciebeles was great. The room was spacious and my daughter said...More

    Thank ElysiaG
    Response from Jesús P, Gerente at Petit Palace Embassy SerranoResponded June 5, 2017

    Dear ElysiaG, First of all we would like to thank you for sharing your experience at Petit Palace Embassy Serrano Hotel with the TripAdvisor community. We are very pleased to know that you enjoyed your stay at our Hotel. We truly appreciate your positive comments...More

    Petit Palace Art Gallery
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Banquet Room
    • Concierge
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $95 - $239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Luxury Hotel in Madrid
    • #100 Business Hotel in Madrid
    • #136 Family Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Orbitz, Cheap Tickets, Expedia, Priceline, Agoda, TripOnline SA, Hotwire, HotelQuickly and Cancelon so you can book your Petit Palace Embassy Serrano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Barrio de Salamanca
    • Also Known As
    • Petit Palace Embassy Madrid ,
    • Petit Palace Embassy Hotel Madrid
    Add Photo Photos
    Traveler (85)
    Room & Suite (185)
    Dining (51)
    Hotel & Grounds (99)
    Bathroom (17)
    Business Center & Event Rooms (8)
    Family and Play Areas (1)
    Nearby
    Barrio de Salamanca
    Broad, tree-lined avenues with pretty streetlights
    frame the neighborhood of Barrio Salamanca. With
    beautiful condominium buildings that make up most
    blocks in this area, this part of town is refined and
    quiet. It is also host to a few of the city's large
    shopping avenues, including Calle Serrano and Calle
    Jose Ortega y Gasset. A walk down these streets will
    reveal upscale chains, small boutiques, and plenty of
    ...More
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    Ask a question
    Questions & Answers
    JoolsMc1966
    March 1, 2016|
    Answer
    Response from jsanch51 | Reviewed this property |
    Not sure what the ck out time is bc we left early in the morning but ck in is 3pm and you can pay additional charge to get in earlier.
    0
    Votes
    michele m
    July 29, 2015|
    Answer Show all 4 answers
    Response from Felipe M | Property representative |
    Dejar Michelle M, I am very sorry for delay at time to answer your question. Our hotel does not offer gym but we have arranged an agreement with in a very famous and important Gym in Madrid which offers special rates to... More
    0
    Votes
    Google Translation
    Room Tips
    "I've stayed in different rooms and each of them is different but lovely."
    Read review
    "very convenient & kind receptionist"
    Read review
    "216 or 108 great rooms"
    Read review
    "Rooms at the back are quiet"
    Read review
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