Stayed in this hotel for 5 days. The ambience and decor is really good. Staff also very polite and friendly. Sad we could not use any facilities like gym or sauna as we were more into tourist attractions. I felt the hotel is little bit in the outskirts of the city. But overall it was good time.

Nice hotel. The room was smaller than expected. The air condutioning tended to stop during the night. We preferred to go into Madrid city centre to dine out as we felt that we got a better deal. We feel that this hotel is better suited to business people and those who wish to stay away from the bright lights of... More 

This is a good hotel, decent rooms, nice breakfast, good for business trips, but far from the city centre. Be aware that line 1 from the metro is closed for maintenance until October an this is the line that goes in the centre. I had to go to chamartin every day (approx 25 min walk on a deadly heat) to... More 

De location is about bit outside of the city, but the hotel is very n ice. very kindly serrvice. Normal prices. Good breakfast. very setisfied . The bus station is not far. The metro is about 20 minutes to alwk. But the taxi is very cheap in Madrid.

The hotel had our room ready on time and the room was of a decent size. It is located in a not-so-exciting neighborhood. You can reach a tube/metro station within a 15 minute walk. (if you need to buy groceries etc, there is a small supermarket halfway towards the tube station). While I am quite happy with the room, internet... More 

i spent several days over christmas in this hotel, it was clean nice and the staff were friendly. its a short walk to the nearest metro station so you can get anywhere in the city. i would recommend staying here

We found Hotel Nuevo was a great place to stay as we were right in the heart of Madrid so we were able to walk to all the attractions we wanted to visit. We were also in a very central part to watch the processions for Semana Santa.

What can I say about this hotel... Well when I read the reports about this hotel that my husband booked for us has a birthday get away,I was worried about all the negative reports I was reading but like many times before I've checked out hotels that I'm staying at and read what people have to say and then go... More 

We visited Madrid a couple of weeks ago and we chose this hotel because it is close to Chamartin Train Station. The hotel is well maintained and the staff is very friendly. Breakfast buffet is excellent. If I have to mention something negative, is that is the closest bus station is two blocks away.