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Aparthotel Serrano Recoletos

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Traveler (57)
Room & Suite (168)
Dining (5)
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Overview
  • Excellent28%
  • Very good35%
  • Average23%
  • Poor7%
  • Terrible7%
Jan 5, 2018
“Standard - would stay again”
Oct 2, 2017
“Not an apartment but good room”
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
Kitchenette
3 Star Hotel
All hotel details
Offers from Aparthotel Serrano Recoletos
Special Price: 10% off room rate
Offers from Aparthotel Serrano Recoletos
Special Price: 10% off room rate
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Reviews (406)
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1 - 5 of 37 reviews
Reviewed March 16, 2018 via mobile

The location itself is good near by to luxury shops. We are disappointed for the cleanliness as hairs all over the floor and hairs in the toilet sink. The room stink as soon as you get in the room you can smell the foul odour....More

Thank maantotins
Hotel's Favorite
Reviewed September 13, 2017

Very impressed with location of hotel. Good size rooms and bathroom. Close to stations (metro and Renfe services). About 15 to 20 min walk to nearest supermarket. Close to museums and the park down the road.More

Review collected in partnership with this hotel
Thank londonn73
Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded September 14, 2017

Dear client Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos! Best...More

Reviewed January 5, 2018

We stayed in this apartment hotel for 4 nights back in October 2017. When booking the room, we requested two single beds, but ended up having one double bed in our room instead. As we were both extremely tired after travelling, we couldn’t be bothered...More

Thank Evelin V
Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded January 8, 2018

Dear Evelin V Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos!...More

Reviewed October 2, 2017

Great sized bedroom and bathroom however I do not think they should be advertised as apartments. although supplied with a kitchen sink and 2 hobs there are no other cooking facilities such as a toaster/ microwave or kettle. There is also no equipment to cook...More

Thank Louise F
Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded October 4, 2017

Dear Louise First as always, thank you for stay with us in your stay in Madrid, and take time to publish your experience during your stay for Tripadvisor users, also from us it is very useful to improve our services. We are happy to know...More

Reviewed September 21, 2017

Location is very good. Also hotel rooms and services are good. Hotel staff are supporting in nature. Rooms facility and cleaning services are also good. Other facilities of the hotel are also very good.More

Review collected in partnership with this hotel
Thank Jinesh D
Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded September 22, 2017

Dear Jinesh Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos! Best...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Bar/Lounge
Details
Price range
$82 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
$82 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (57)
Room & Suite (168)
Dining (5)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighborhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
Ask a question
Rebecca D
March 23, 2017|
Answer
Response from Isabel R | Property representative |
Dear Rebecca. I am sorry but we dont have swimingpool. Best regards.
-1
Votes
Google Translation
Marijookas
August 22, 2015|
AnswerShow all 2 answers
Response from Fitz2014 | Reviewed this property |
There is no pool. It is central. When I stayed there, it was undergoing refurbishment and much of it was in a mess. No rom telephones, Escalator service varied. No proper breakfast area. No idea about escalators in Madrid... More
0
Votes
Room Tips
"apparently rooms on the 4th floor are bigger"
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"don't go if you want to rest"
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