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05/14/2017 05/15/2017
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    Aparthotel Serrano Recoletos

    Calle Villanueva 2, 28001 Madrid, Spain
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    $107
    $109
    $109
    Traveler (8)
    Room & Suite (126)
    Dining (5)
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    Overview

    • Excellent27%
    • Very good30%
    • Average21%
    • Poor10%
    • Terrible9%
    5 days ago
    “Fine”
    1 week ago
    “stag do”
    Free Wifi
    3 Star Hotel
    All hotel details
    Offers from Aparthotel Serrano Recoletos
    Special Price: 10% off room rate
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    Aparthotel Tribunal
    270 reviews
    #413 of 445 hotels in Madrid
     
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    469 reviews
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    Rooms
    May 14May 15
    |
    1 room, 2 adults, 0 children
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    Reviewed 5 days ago via mobile

    Spent one night here Sad to say: never again The rooms are equipped with old furniture. Bed seems 100 years old Bath rooms not clean and old It all looks more like a youth hostel Price with 160 Euro/Night without breakfast absolutely too expensive Better...More

    Helpful?
    Reviewed 5 days ago

    The apartment was fine for the price. The people at reception at night was very very rude, smoking and disputing everything I requested (extra key for the room, wifi password...) Good location to go walking everywhere. They clean up the room everyday. We didn't use...More

    Review collected in partnership with this hotel
    Helpful?
    Reviewed 1 week ago

    The building was kind of old and needs some refurbishing. The air conditioner was not quite working so my family was struggling with the heat when we went last summer (July 2016). Their rooms were dark and there were not so much available sockets to...More

    Helpful?
    Response from Isabel R, Director Comercial at Aparthotel Serrano Recoletos

    Dear client Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are very sorry to hear your room was hot during you...More

    Reviewed 1 week ago

    clean & comfortable a shame the bar was not open all day. Aircon didn't work properly & was very hot in the room at night. drinks machine not filled up & when i asked the reception staff about it they were not interested. a bit...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Isabel R, Director Comercial at Aparthotel Serrano Recoletos

    Dear Russ26 We would like to thank you for having booked Aparthotel Serrano Recoletos for your stay in Madrid and for taking the time to share your experience. We are glad that you enjoyed your stay. We welcome any suggestions to help us improve our...More

    Reviewed 1 week ago

    The only positive thing I can write about this place is the location. It only takes 2 to 5 minutes walking and you're in Retiro and its metro. I stayed there with a few friends, in a room that was meant to be for 7...More

    Helpful?
    Response from Isabel R, Director Comercial at Aparthotel Serrano Recoletos

    Dear André Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve .We are very sorry to hear you encountered rude and unhelpful behaviour...More

    Aparthotel Tribunal
    270 reviews
    #413 of 445 hotels in Madrid
     
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    469 reviews
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    Sercotel Hotel Togumar
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    Hostal Residencia Don Diego
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • $57 - $184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    Photos
    Traveler (8)
    Room & Suite (126)
    Dining (5)
    Hotel & Grounds (52)
    Nearby
    Barrio de Salamanca
    Broad, tree-lined avenues with pretty streetlights
    frame the neighborhood of Barrio Salamanca. With
    beautiful condominium buildings that make up most
    blocks in this area, this part of town is refined and
    quiet. It is also host to a few of the city's large
    shopping avenues, including Calle Serrano and Calle
    Jose Ortega y Gasset. A walk down these streets will
    reveal upscale chains, small boutiques, and plenty of
    ...More
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Rebecca D
    Hi! Could anyone advise if there are any outdoor public pools around the hotel since there seems to be no pool at the hotel?
    March 23, 2017|
    Answer
    Response from Isabel R | Property representative |
    Dear Rebecca. I am sorry but we dont have swimingpool. Best regards.
    -1
    Votes
    Google Translation
    Marijookas
    Hi, is there a swimming pool in this hotel?
    August 22, 2015|
    Answer Show all 2 answers
    Response from Fitz2014 | Reviewed this property |
    There is no pool. It is central. When I stayed there, it was undergoing refurbishment and much of it was in a mess. No rom telephones, Escalator service varied. No proper breakfast area. No idea about escalators in Madrid... More
    0
    Votes
    MattyB38
    How far from the main area where the bars are is this hotel? Is it fairly central
    June 11, 2015|
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    Room Tips
    "don't go if you want to rest"
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