We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Aparthotel Serrano Recoletos

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Aparthotel Serrano Recoletos
Aparthotel Serrano Recoletos
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

146 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 24: English reviews
Start your review of Aparthotel Serrano Recoletos
 Click to rate
Bristol, United Kingdom
Reviewed 4 days ago NEW

The building was kind of old and needs some refurbishing. The air conditioner was not quite working so my family was struggling with the heat when we went last summer (July 2016). Their rooms were dark and there were not so much available sockets to charge your devices. The staff were not that hospitable and most of them were not...

 Report
Helpful?
Thank zeija
Shoreham-by-Sea, United Kingdom
Reviewed 1 week ago

clean & comfortable a shame the bar was not open all day. Aircon didn't work properly & was very hot in the room at night. drinks machine not filled up & when i asked the reception staff about it they were not interested. a bit poor i think

Review collected in partnership with this hotel
 Report
Helpful?
Thank Russ26
Isabel R, Director Comercial at Aparthotel Serrano Recoletos, responded to this review

Dear Russ26 We would like to thank you for having booked Aparthotel Serrano Recoletos for your stay in Madrid and for taking the time to share your experience. We are glad that you enjoyed your stay. We welcome any suggestions to help us improve our guest´s quality of experience. We are looking forward to welcoming you again. Best Regards,

Reviewed 1 week ago

The only positive thing I can write about this place is the location. It only takes 2 to 5 minutes walking and you're in Retiro and its metro. I stayed there with a few friends, in a room that was meant to be for 7 people yet there were only two chairs, a small table and a microscopic kitchen (with...

 Report
Helpful?
Thank André P
Isabel R, Director Comercial at Aparthotel Serrano Recoletos, responded to this review

Dear André Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve .We are very sorry to hear you encountered rude and unhelpful behaviour from our reception staff but believe me they try their best to understand and help...

Lisboa, Portugal
Reviewed 1 week ago

Unfortunately, the staff wasn't very nice. It seemed like as soon as they realized we were portuguese, a switch was flipped and they started being very rude. We asked for a microwave (because, no, the apartment doesn't have one), and the receptionist, after refusing to speak english (yeah, expect this a lot), proceeded to inform that he would check the...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank mariagarcia9393845
Barcelona, Spain
Reviewed 1 week ago

Incredible apartment. Location was amazing. Our room was really clean. Little kitchen. Huge bathroom and really comfy bed. I recomend this apartments a lot. You can go with the family or with friends because it's very silent and nice.

Review collected in partnership with this hotel
 Report
Helpful?
Thank S5572SXcarlaf
Isabel R, Director Comercial at Aparthotel Serrano Recoletos, responded to this review

Dear client Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos! Best regards

Madrid, Spain
Reviewed 2 weeks ago

Hotel is located in a great area, easy access to public transportation. Cleaning ladies come at varied, random hours, and do a mediocre job. Sadly Wi-Fi at the hotel is extremely slow making it very difficult to perform simple tasks on the internet nearly impossible and quite agitating. Kitchen dishes vary between rooms, some lack knives/pans. Shower stream is quite...

Review collected in partnership with this hotel
 Report
Helpful?
Thank guyf394
Bilbao, Spain
Reviewed 2 weeks ago

Correct Good price Good staff Good value Good Location Oldfashioned furniture, painting and interiors Very noisy the day I went, too many children Excellent location for shopping in Salamanca District

Review collected in partnership with this hotel
 Report
Helpful?
Thank Akureiry
Isabel R, Director Comercial at Aparthotel Serrano Recoletos, responded to this review

Dear Justin, Thanks for choosing us and thanks too for your time sharing your experience at TripAdvisor! We are glad to know we were able to meet you expectations. From all, we put our best effort to make you feel welcomed . We would truly love the opportunity of have you stay with us again next time you visit Madrid....

Canet de Mar
Reviewed 2 weeks ago

All was so good: the hotel was kind of modern and the rooms are so comfortable for everybody. The service is so kind and respectful. All was excellent, I recomend it a lot for all kind of trips and people.

Review collected in partnership with this hotel
 Report
Helpful?
Thank itsjoanpauroma
Isabel R, Director Comercial at Aparthotel Serrano Recoletos, responded to this review

Dear client Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos! Best regards

Barcelona, Spain
Reviewed 2 weeks ago

Excelent rooms and very polite and nicd staff. The room I stayed at was very clean and very comfortable, they are reformed rooms that have everything you need to enjoy a vacation, bussisnes trip or anu other kind. I refomendate it vert much

Review collected in partnership with this hotel
 Report
Helpful?
Thank ignasif99
Isabel R, Director Comercial at Aparthotel Serrano Recoletos, responded to this review

Dear client Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words about our staff. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos! Best regards

Euboea Region, Greece
Reviewed 2 weeks ago

The room was extremely small, and no photograph at the hotel's site would warn us. Two of us slept on armchairs that were turned into beds. The room and bathroom were clean, room service would visit the room everyday, our towels were exchanged with new ones everyday, however they had a weird smell. The most unaccepted of all was that...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ειρήνη Κ
Isabel R, Director Comercial at Aparthotel Serrano Recoletos, responded to this review

Dear client Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are very sorry to hear you encountered rude and unhelpful behaviour from our reception staff and I promise you we are not accept this kind of...

Questions? Get answers from hotel staff and past guests. Ask a question

191 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (1)
Viewed
Other (2)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (133)
Viewed
Apartment (32)
Viewed
Junior Suite (42)
Viewed
Studio (25)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Room/Suite (26)
Viewed
Dining (5)
Viewed
Bathroom (8)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
Malasana
Aparthotel Tribunal
Aparthotel Tribunal
#413 of 444 in Madrid
268 reviews
Barrio de Salamanca
Hotel One Shot Recoletos 04
Sercotel Hotel Togumar
#246 of 444 in Madrid
289 reviews
Show Prices
Show Prices
Show Prices
Barrio de Salamanca
Hostal Residencia Don Diego
Arguelles
Aparto Suites Muralto
Aparto Suites Muralto
#100 of 444 in Madrid
533 reviews
Barrio de Salamanca
Jardin de Recoletos
Jardin de Recoletos
#25 of 444 in Madrid
522 reviews
Show Prices
Show Prices
Show Prices

Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Aparthotel Serrano Recoletos is a complex of studios and apartments located in the Barrio Salamanca, in the neighborhood with the main stores in the most exclusive area of Madrid, near the National Library and the National Archaeological Museum, with numerous communications by train (station de Recoletos) metro (Serrano and Colon) and bus stops nearby. All studios feature a living room, an equipped kitchen with refrigerators and full bathroom. The apartments have one bedroom, living room, kitchen with fridge and a bathroom, plus all the apartments have been recently refurbished. Available on request microwave, coffee Dolce Gusto, toaster, exercise bike .. Free high-speed WiFi is available in all rooms. Note: The dish has an additional cost of EUR 2.00 Per person / day. ... more   less 

Additional Information about Aparthotel Serrano Recoletos

Address: Calle Villanueva 2, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $57 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Serrano Recoletos 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Aparthotel Serrano Recoletos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Apartamentos Recoletos Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Aparthotel Serrano Recoletos staff and other travelers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Aparthotel Serrano Recoletos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't go if you want to rest”
flored93, 5 weeks ago | Read review
1 of 1
Questions? Get answers from hotel staff and past guests. Ask a question