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Lusso Infantas

Traveler (151)
360
Panoramas (10)
Video (2)
Certificate of Excellence

About

#120 of 458 hotels in Madrid
Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Lusso Infantas is a 4 star hotel in central Madrid whose building is protected by World Heritage Community of Madrid for its architectural value.Lusso Infantas 40 rooms (32 standard and 8 superiors), which has achieved a great balance between the original structural elements and the comforts and technologies of our time.Located in the historic center of Madrid in Chueca just in the edge a few meters from Gran Via and very close to cultural, commercial and financial center delimited by Alcalá Street, Paseo de Recoletos and Paseo Catellana make our situation very suitable for both business guests and for the cultural tourist.We offer free Wi-Fi in all areas and restaurant recommended by the Michelin Guide (Ex libris), 24 hours room service, choice of pillows, amenities in the room are some of the services we have at Lusso Infantas.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Hotel links
Visit hotel website
Offers & Announcements:10% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
554Restaurantswithin 0.3 miles
129Attractionswithin 0.3 miles
Neighborhood
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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1,154Reviews
22Q+A
95Room tips
Traveler rating
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Popular mentions
This is a fabulous small hotel located a few minutes from Grand Via and the Banco de Espana Metro station. The hotel offers a perfect location from which to explore Madrid, with all the main attractions within easy reach. The rooms are extremely well furnished and comfortable
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Response from hotelinfantas, Director General at Lusso Infantas
Responded 4 days ago
Dear Matt, We wanto to thank you for your great remark about the hotel, we appreciate it. We are glad to know that you enjoyed your visit to our hotel. As you say the hotel location is perfect as starting point to visit all the main attractions in Madrid. In the official site you will find a special offer in the breakfast price, we are offering a 20% off on this service. Thank you for your nice remark about our staff, they are the best we can offer you. We hope to see you soon. Best regards David Cachavera
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Hotel's Favorite
I had a great experience with this hotel in my last trip to Madrid. The staff were so nice and friendly, offered to help us find good places to hang out and directed us to many of Madrid's popular attractions. Room was spacey and good enough for a couple (not big but not
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Response from hotelinfantas, Director de Recepción at Lusso Infantas
Responded Mar 7, 2019
Dear traveller, We are glad to know that you have enjoyed your stay in our hotel, thank you for sharing your experience here. The hotel location is perfect as starting point to visit all the main places of the City. Chueca area is one of the most popular áreas in Madrid and it is always full of live. We hope to see you soon Best regards David Cachavera
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Great small hotel in a excellent location. Reception staff was helpful and friendly an gave my daughter and i some top tips. Room was really good, 404 was a corner room with 3 little balconys. Room was clean an comfortable with a good mini bar. Would always look to this place on
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Review collected in partnership with this hotel
Response from hotelinfantas, Director General at Lusso Infantas
Responded 1 week ago
Dear MarkGuk, Thank you very much for the great remark you have shared with the other travellers. We are glad to know that our staff looked like you helpful and friendly, they are always willing to help. We have two type of rooms, standard and premium. Both types are nice and comfortable but it is true that the premium one is quite better that the standard. This kind of rooms have from 28 to 35 square meters and they are located on the best places of the building. The price of the premium is only 25€ more than the standard one. We hope to see you soon! Best regards David Cachavera
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I love this well placed slightly old fashioned boutique type hotel in Chueca. The staff are friendly. Parking nearby is easy. It has large rooms with great bathrooms and is super comfortable. You are close to the centre yet driving into the area and out is super easy. I love it.
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Response from hotelinfantas, Director General at Lusso Infantas
Responded 1 week ago
Dear Denwor, We are glad to know that you enjoyed your visit to our hotel. Thank you for your nice words about our staff, I will transfer you remark to the entire staff. The hotel is located in the area called " Madrid Central" We recommend you to contact with the hotel if you are coming here with your car. However in the oficial website of the hotel you will find all the information abour "Madrid Central". We hope to see you very soon. Best regards Juan Carlos Lucena
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Outdated, poor hotel. Small rooms that need renovation. Service is also poor and be careful with their billing. They will try to fleece you. See for example other reviews about cancellations. That must be how they try to make money because it's not by running a hotel well.
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Response from hotelinfantas, Director General at Lusso Infantas
Responded 2 weeks ago
Dear Joe B, We are sorry if you didn’t enjoy your stay in our hotel. We work hard to give our guests the best experience possible and we couldn’t do it with you, we are very disappointed. The hotel opened its doors in 2005 and during this time more than 1100 guests wrote about us (only in Tripadvisor). Actually the rate the guests give us in this site is 4,20 over 5. We invite you to read all the remarks about the hotel. The vast majority of the travelers give us a great rate (3,4,5 stars) and some of them didn’t like the hotel for their reasons, we always respect it, but never someone said that we overbilled them, we always charge you exactly the amount we agreed during the reservation. The hotel offers at the same time different rates, with different discounts, and different cancelation policies. With all the information in your hand, you decide which is the offer you want to reserve, free cancelation, non refundable, etc... During the reservation process you can read very clearly the conditions and restrictions of each rate and you have to accept it to make the reservation. There are a lot of circumstances we can study to make an exception, in case you need to cancel a non refundable reservation, but it must be a major cause. In other hand we want to let you know that we have two different type of rooms, standard and premium. The standard one have from 19 to 25 square meters and the premium ones have from 28 to 35 square meter. We invite you to compare this size with other hotels with the same characteristics. Best regards, David Cachavera
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PRICE RANGE
$77 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lusso infantas hotel madrid
LOCATION
SpainCommunity of MadridMadridChuecaJusticiaCentro
NUMBER OF ROOMS
40
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