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Petit Palace Triball

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#73 of 446 Hotels in Madrid
Certificate of Excellence
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Petit Palace Triball
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616 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Scotland, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 3 nights in January 2017. The hotel is located just up a side street of Gran Via next to Primark, however some of the rooms have a small balcony that overlook Gran Via. Although it's noisy when you're outside, you can't hear a thing at night when you have the balcony door closed. The hotel itself...

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Helpful?
Thank FAllan93
Jersey City, New Jersey
Reviewed 2 weeks ago

Not typically used to good service at large hotel chains in the US, Petite Palace beat my expectations by a long way. The receptionist was really helpful with figuring out how to get around the city, accommodated all our later requests and was always ready with a welcoming smile. There were beautiful decorations (Christmas time) in the hotel, and the...

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Helpful?
Thank Debanjan-Dey
Carolina C, Director General at Petit Palace Triball, responded to this review

Dear Debanjan-Dey, We thank you for your fantastic review of your recent stay with us. It´s such a pleasure to lean that our staff contributed to making your stay that little bit more special and I will be sharing your kind words with the whole team! We will continue working to can offer our guest the best service! I hope...

Netanya, Israel
Reviewed December 14, 2016

Family holiday, Great choice of hotel, good location, central Madrid Gran via, next to Metro station , great service. It is clean with good breakfast and comfortable room. The staff was helpful. Especially Elias and Rebecca. we are very enjoyed to be here Thanks

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Helpful?
Thank NatiBiton1
Carolina C, General Manager at Petit Palace Triball, responded to this review

Dear NatiBiton1, We thank you for your fantastic review of your recent stay with us. It´s such a pleasure to lean that our staff contributed to making your stay that little bit more special and I will be sharing your kind words with the whole team! We will continue working to can offer our guest the best service! I hope...

Reviewed December 12, 2016

The Hotel is perfect if you just wanne go there for a Weekend. We had a Family room and it was as tight as we tought it would be. But as I said befor, for a Weekend it's perfect. Also the bathroom is nice. and the beds were very comfortable.

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Helpful?
Thank NICO S
Carolina C, General Manager at Petit Palace Triball, responded to this review

Dear NICO S, Thank you very much for the long comments and for spend some minutes of your time in rating us. We are really happy to read that you had a nice stay with us. We work daily really hard to achieve the excellence. It would be a pleasure to assist you again. Best regards, Carolina Cervera Manager carolina.cervera@petitpalace.com

Istanbul, Turkey
Reviewed November 22, 2016

The hotel is in a very convenient location.It is clean with good breakfast and comfortable room.The staff was helpful. Especially the receptionist Rebecca, with her warmest smile brightened our days.She was always more than helpful and made our stay a wonderful experience.

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Helpful?
1Thank Atillacanik
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Atillacanik, Thank you for choosing Petit Palace during your stay in Madrid and for sharing your experiences with us. For the hotel, bringing up a wonderful service is our most important issue and we are very glad that our staff and Rebecca gave you a wonderful service, making your stay more than a experience. We will try to continue...

San Francisco, California
Reviewed November 18, 2016

It was a pretty good chain 3* hotel. Positives: - location: central Mardid, next to subway station, in a hip neighborhood - comfortable bed - huge tv - lots of power outlets - good breakfast Negatives: - breakfast was too expensive - room was very small - frosted glass door to the bathroom didn't provide much privacy - hallways and...

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Helpful?
Thank eugene_o
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Eugene, Thank you for choosing our hotel during your stay in Madrid and for sharing your experience with us. We changed our televisions two months ago and they are all of them new with a lot of cannel options, we are very glad that you appreciated it and the power outlets. The same for our renovated mattresses which bring...

Reviewed November 15, 2016

Very modern, with the latest in furnishings and a recently renovated bathroom. The location is a major selling point. You are literally around the corner from a main shopping street, a stone's throw from the metro and easy walking distance from key sights. I have to recommend the service. I arrived at the hotel well before any reasonable Check-In time...

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Thank Dmitry G
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Dmitry, Thank you very much for having stayed at Petit Palace Triball and for leaving this detailed review. We usually understand that a lot of people is leaving very early from home, or are coming from their Works adn are very tired. The problem of the early check in is that sometimes the guest´s before are not leaving until...

Reviewed November 8, 2016

We had the best experience at Petit Palace Triball Hotel! We arrived, 2 adults and 3 small kids - jet lagged and extremely tired, directly from the airport at 10 am, i.e. several hours before check in time. At the reception we were met with the outmost kindness and understanding, it was no problem for us to leave our luggage...

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1Thank Hanna S
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Hanna, First of all, thank you for leaving this incredible review about Petit Palace Triball. We always try to give our guest a wonderful experience and we understand when you arrive very early and tired. If we have rooms available we allow you to go inside and if not, we try to prepare the first room for you. We...

Bucharest, Romania
Reviewed November 5, 2016

located in the middle of the city Madrid close to the shops and restaurants Petite palace Triball is an old architectural building bat also very well groomed. The room was very tidy and services good (the breakfast was various). The receptionist personnel were very helpful. And the hotel offers many facilities (free bicycle, transfer from airport with exclusivist cars and...

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Helpful?
Thank georgebuiculescu
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear George, Thank you for staying at Petit Palace Triball and for leaving this commentaries about the hotel. We always try to offer all the things that helps our guests such as maps, touristic information, transfers to the aiport, mobile internet, bikes to make you have an unforgeattable experience in Madrid. We hope you have the chance to come back...

Cambridge, Massachusetts
Reviewed October 22, 2016

Our group of four stayed 1 night in this hotel. Our room had 1 king-sized bed and 1 bunk bed (I don't think there are rooms for 4 people with 2 double or queen beds). Pros: 1) Located in the heart of Madrid 2) The sheets were clean and the bed was comfortable 3) The front desk was friendly and...

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1Thank monkeybiz7
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear guest, Thank you for having stayed with us at Petit Palace Triball and for leaving this detailed opinion about the hotel. On one hand, we are very glad that you could enjoy our wonderful views from some of our rooms, also our new mattresses for an excelent comfort and our incredible service from the front desk, who always try...

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Petit Palace triball has been entirely renovated and transformed into a modern 3-star hotel, with the latest services and equipment and the most innovative technology making it one of the best hotels in the heart of Madrid. The hotel, which is both elegantly furnished and well equipped, offers all types of commodities and installations, like hydro-massage showers, free safety boxes, free Wi-fi Premium connection and Free use of Ipad (subject to availability). All rooms are stylish and comfortable, with the latest in advanced technologies. We will be more than happy to attend your special requests (bed type, room views, special bedding for pets...) The staff is friendly and helpful and will be more than happy to inform you on the best restaurants, shopping and places to visit. Amongst other free services, the hotel offers free WIFI connection throughout the building and free bicycles rent (subject to availability). A luminous meeting room with exterior views is available with free Internet connection (please contact the hotel for more details) and two free Internet points are to be found in the hall, making your stay in the Petit Place Triball ideal for business and vacation travellers. ... more   less 

Additional Information about Petit Palace Triball

Address: Calle Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain (Formerly Petit Palace Italia)
Location: Spain > Community of Madrid > Madrid > Malasana
Price Range: $87 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Triball 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Petit Palace Italia Madrid
Petit Palace Italia Hotel Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Petit Palace Triball staff and other travelers.
4 questions
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Questions? Get answers from Petit Palace Triball staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Family rooms are a bit too tight”
 of 5 bubbles nicosD4527YP, Dec 12, 2016 | Read review
“Our room looked over the street on the other side of which is a massive building site. There was no problem with noise though.”
 of 5 bubbles ABroach, Oct 13, 2016 | Read review
“I guess the higher up, there are 5 floors, the quieter it would be but we didn't notice any noise.”
 of 5 bubbles 5188amanda, Sep 23, 2016 | Read review
“Choose a room facing the Gran Via..its stunning and not loud at all.”
 of 5 bubbles rotemzemach, Sep 12, 2016 | Read review
“Rooms which are parallel to the Gran Via are very quiet”
 of 5 bubbles idogreen1, Sep 10, 2016 | Read review
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