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Petit Palace Triball

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#74 of 448 Hotels in Madrid
Certificate of Excellence
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Petit Palace Triball
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534 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Goole, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A great location right on Gran Via. From the moment of arrival things could not have gone better at the hotel, the staff on reception were helpful, friendly and very professional. We were allocated a room on the second floor, the lifts (2) did what they are supposed to. our room was plenty big enough, with clothes hanging space and... More 

Helpful?
Thank 5188amanda
Sydney, New South Wales, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We took a taxi to come to this hotel since it located quite far away from train station. But everything else are just nearby. You can really enjoy and live Madrid from this hotel, from early morning to late evening. Restaurants, shops, tourist attractions...etc. all within walking distance.

Helpful?
Thank MachCX
Gibraltar
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great 3* hotel in the heart of Madrid. Just changed name from Petit Palace Italia. Location for shopping is excellent, especially if you love Primark and H&M. Polite staff, rooms just received new 46 inch TV. Spacious shower. Just off Gran Via (Main Street) on a side street but literally 20 footsteps away from it. (see photo) You can just... More 

Helpful?
Thank MonsCalpe
Jerusalem, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

Over all had a great experience in this hotel. Clean, friendly staff and with the best location in Madrid. My second time there and it was just as good as the first. The only minor problem I had is that I booked the hotel through their website because they suggested a few "benefits" for the ones booking through the web... More 

Helpful?
Thank rotemzemach
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Rotem, Thank you for choosing us again for your second trip in Madrid. This is the best signal that you enjoyed the hotel and this is very important for us. As you explain, on our website we offer that benefits and we really apologyze if we didn´t realize the first time when you asked for the mifi and we... More 

Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

The location of the hotel is excellent - few steps from the Gran Via - the main street of Madrid. Close to stores, bars, restaurants and important sites to visit. Our room was exactly as in the pictures - clean and tidy. The breakfast was very diverse - really good. And above all - the staff was amazing - helped... More 

Helpful?
Thank Ido G
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear Ido, First of all, thank you for choosing us for your last trip to Madrid. As you perfectly explain, the hotel is just in front the main Gran Via, from where you can visit the most important touristic places, a lot of restaurants, theatres and all the interesting things to do in Madrid. Thank you for your nice words... More 

Copenhagen, Denmark
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice people. Good rooms with all you need. Internet is working without any problems, streamed net flex and play game at the same time. Cleaning standart is great. Breakfast is really good and gives you a solid ballast for a day in this great city. Absolutlly at hotel to come back to :-)

Helpful?
Thank T0urbike
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear guest, Thank you for sharing your experience at Petit Palace Triball. We are very glad to check that you enjoyed our location, just one minute walking from Gran Vía to enjoy the city. Also about the rooms and cleaning service, which is one of the most important points of the hotel. For last summer, we put new fresh products... More 

Wellington, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I loved staying here: incredible location (close to everything), beautiful staff (friendly and helpful), great rooms (comfortable beds and air con - great in 38 degree heat) and value for money. I would definitely stay here again! In particular I want to thank the staff who were just so lovely and were quick to make us feel... More 

Helpful?
Thank Emma B
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Emma, Thank you for having stayed with us at Petit Palace Triball and for sharing this incredible review about us! For us the most important thing is making you feel at home and we are very satisfied for having made it with you and all your family. Apart of this, we are very glad that you could enjoy our... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Special thanks for the wonderful hospitality! Thanks to the quality team we had a perfect host ! And mainly because of a specific employee named Elias Cohen always at our disposal ! Human services , pleasant , positive and given personal attention ! we are sure you have won and are confident that everyone who comes after us will enjoy... More 

Helpful?
Thank liora1
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Hadad Family, Thank you for leaving your reviews about Petit Palace Triball. One of our proposals is giving our guests an exclusive service, trying to help them in everything we are able to, and I am very happy to check that we did it this time with you! I will personally let Elias know about your nice words, thank... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent place to stay in the heart of Madrid! Located on the Via Grande you are 10 minutes walk from Sol. Restaurants, bars, shops and busy night life.... Great price, clean and comfortable rooms, helpful staff and good food. Loved it!

Helpful?
Thank Robert K
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Robert, Thank you for staying at Petit Palace Triball and for sharing this incredible review about us! It is right that we are just located in Gran Via, so it is very easy to go everywhere by walking without taking the metro and you can also enjoy our theatres, restaurants and shops around here. We also appreciate your nice... More 

Northern Norway, Norway
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2016

Great hotel, located just off Gran Via (next to Primark). Family rooms are excellent! Breakfast was good! But what I really have to point out with this hotel was the service. Excellent service in every way! I had made a big mistake when I made my booking, and the front desk manager, Patricia, was so helpful and kind! I was... More 

Helpful?
Thank Guro_fromthenorth
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Guest, Thank you for having chosen us for this special trip to Madrid and for trusting in our chain Petit Palace. As you explain, we take care of our children and we have a lot of family rooms which make you stay all together in one room and this is very helpful. Thank you so much for your nice... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Petit Palace triball has been entirely renovated and transformed into a modern 3-star hotel, with the latest services and equipment and the most innovative technology making it one of the best hotels in the heart of Madrid. The hotel, which is both elegantly furnished and well equipped, offers all types of commodities and installations, like hydro-massage showers, free safety boxes, free Wi-fi Premium connection and Free use of Ipad (subject to availability). All rooms are stylish and comfortable, with the latest in advanced technologies. We will be more than happy to attend your special requests (bed type, room views, special bedding for pets...) The staff is friendly and helpful and will be more than happy to inform you on the best restaurants, shopping and places to visit. Amongst other free services, the hotel offers free WIFI connection throughout the building and free bicycles rent (subject to availability). A luminous meeting room with exterior views is available with free Internet connection (please contact the hotel for more details) and two free Internet points are to be found in the hall, making your stay in the Petit Place Triball ideal for business and vacation travellers. ... more   less 

Additional Information about Petit Palace Triball

Address: Calle Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain (Formerly Petit Palace Italia)
Location: Spain > Community of Madrid > Madrid > Malasana
Price Range: $93 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Triball 3*
Number of rooms: 61
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Also Known As:
Petit Palace Italia Madrid
Petit Palace Italia Hotel Madrid
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