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Novotel Madrid Center

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Novotel Madrid Center
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312 Reviews from our TripAdvisor Community

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Showing 87: English reviews
London, United Kingdom
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is well located being both close to a metro station and within easy walking distance of Retiro Park. There are good shopping and eating options nearby as well. I have stayed at this hotel many times and have always been delighted with the service, the restaurant is also pleasant if dining out is not convenient. The rooms are... More 

Helpful?
Thank James W
Annandale, Virginia
Level Contributor
317 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location is good but the AC never did get really cold, it was 107 outside. The hotel was clean, nice, and quite handy to get into town. Only stayed two nights but it was fine. the breakfast was the worse of our whole trip, not a large sections of food but good enough to fill up until lunch time. the... More 

Helpful?
Thank VisaLady
London, United Kingdom
Level Contributor
219 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 1 night on a business trip. On a really hot day (40degrees!) the air-con was perfect and very appreciated. Check-in was quick, efficient and friendly. The room was spacious, clean and comfortable. The restaurant, which is an extension of the reception/foyer with a bar served a surprisingly good steak and wine. It's not formal by any stretch... More 

Helpful?
Thank AshBush
Tunis, Tunisia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Madrid in summer is amazing...a lot of fun and great shopping Novotem Madrid center location is incredible...a cessible by bus and metro....In less than 500m radius, you have Goya street, el corte ingles, media market, lots of restaurants One point for improvement is the wifi coverage in the room (at least my room 2053 although a great room that I... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank sofianbr
London, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a short business trip. Generally a nice hotel but service could be improved. POSITIVES - The location of the hotel is very good, centrally located and close to metro (O'Donnel) and other amenities. - The hotel is new so very clean and modern - Nice relaxing and large lobby area - Good breakfast choice (although no baked... More 

Helpful?
Thank Kulj R
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is within easy reach of the city centre and is the first stop of the airport shuttle bus (5E e/w - have correct fare ready). Walk forward from the stop and first left into O'Donnell. The hotel is a few yards along on your right. Reception area spectacular, with various seating areas, bar and dining room access. Friendly... More 

Helpful?
Thank Mary B
Amman, Jordan
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for three days end of June. The hotel has a very nice and comfortable contemporary design feel. The lobby is a great place to relax after a long trip till your room is ready. The kids enjoyed their corner equipped with a TV, some toys and an x-box console. There was even a fresh bowl... More 

Helpful?
Thank Salamns
ipswich
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have read a few review on this hotel mention noise from outside we heard none all the three days we were there. The hotel was close to two metro stations and on a direct bus route from the airport 5- 10 mins walk to them all. Room was amazing and great value for money. The only issues I had... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 1111Ipswich
juanmiguelromero, Gerente at Novotel Madrid Center, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Madrid Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the best hotels I've been to. Staff are very polite and hard working, very generous hotel. The food is amazing, rooms are comfy. Its very big so even if there are many people you barely feel it. Everything about it is great, super family friendly. The most outstanding thing is the design. You're greeted by two beautiful live... More 

Helpful?
Thank Raya S
juanmiguelromero, Gerente at Novotel Madrid Center, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Novotel Madrid Center Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of... More 

Santo Domingo, D.N.
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we arrived at Novotel Madrid center, our reservation was cancelled. But, staff in the front desk were really nice and helped us to get our rooms with the same price from the cancelled reservation. About the hotel, rooms are big enough (not so tipical in Europe), clean and so is the bathroom. Breakfast is amazing, very complete. They offer... More 

Helpful?
Thank Ana A
juanmiguelromero, Gerente at Novotel Madrid Center, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Madrid Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access

Additional Information about Novotel Madrid Center

Address: C/ O'Donnell 53, 28009 Madrid, Spain (Formerly Hotel Convencion)
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $67 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Center 4*
Number of rooms: 790
Reservation Options:
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Hotel Style:
#90 Luxury Hotel in Madrid
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