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Checked in and assigned to a first floor room. Went off to eat and came back at 3:30 to sounds of a rotary hammer drill and sledge hammer removing a wall immediately below the room. After an hour went to the front desk to request...More
Stayed four night prior to and part of our Globus "Best of Spain" tour. Our son flew down from Germany to join us for the two days prior to the tour. We had arranged for a sofa bed in the room for him and it...More
Thank Keith D
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 4 weeks ago
Good morning Keith!
Thanks a lot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...More
Really bad property only the entrance is good but rooms are very small. Stinky rooms are too much noisy. It’s too much overpriced. Never book this property. I am now afraid of my next booking with Novotel Barcelona Center. Please Avoid this property.More
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 3 days ago
We are so sorry to hear that you didn´t have a nice experience here in our hotel.
We hope you have a nice day and we would love to receive you again, to show you how we work here and our real level....More
We have just returned from a 3 night stay at this hotel. We were over for our son's 18th to see Real Madrid play in the Estadio Santiago Bernabéu. I must say everything was perfect from the very first greeting we received outside the door...More
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 4 days ago
WOW!!! Two thumbs up!!!
Such a nice news we are so happy to know your experience, thanks for sharing your son´s birthday experience.
We would love to receive you again back soon!!!
Have an amazing day :)
Best wishes from Madrid,
Reviewed 2 weeks ago
Review collected in partnership with Accorhotels.com
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Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 1 week ago
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of
opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.