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Petit Palace Puerta Del Sol

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Petit Palace Puerta Del Sol
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645 Reviews from our TripAdvisor Community

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There are newer reviews for Petit Palace Puerta Del Sol
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Showing 174: English reviews
Level Contributor
9 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Petit Palace is a great hotel for business trips. Great wifi, power showers and a full breakfast. Right in the middle of madrid, the hotel is very close to Sol station and lots of restaurants and atractions. It was only 71$ a night which is a very good price.

Helpful?
Thank Casim C
Pilar M, Front desk manager at Petit Palace Puerta Del Sol, responded to this review

Dear guest; Thank you for your interest and for sharing your feedback with all Tripadvisor users. It is a pleasure to read your lines and knowing you enjoed your stay and we were part of a nice experience. I hope to be able to receive you again very soon. Best regards. Pilar Mendoza. Front desk manager. More 

Hong Kong, China
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As we entered we chuckled at the sign saying "The Hotel of the Future" (or something to that extent). The place itself is in a beautiful classic building with the old feature left inside (including the prehistoric elevator car - only ornamental of course), and wrought iron stairwell. But truly of the future it was. the checking process was very... More 

Helpful?
Thank Steve G
Pilar M, Jefa de recepcion at Petit Palace Puerta Del Sol, responded to this review

Dejar Steve, Thank you for choosing our hotel for your stay in Madrid and for sharing your feedback with Tripadvisor community. Thank you for your nice línes about your experience and for making us so happy reading your comments. It is a pleasure to know we were part of a great experience and hope to be able to welcome you... More 

Ireland
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

My wife and I stayed here in mid July. The hotel is fabulous, a truly superb location, two minutes from the metro, five minutes from Plaza Mayor and Plaza Santa Ana (which was a real treat). The staff were excellent, very friendly. I would definitely recommend this hotel.

Helpful?
Thank Girish01
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Guest: Thank you for choosing us and sharing your opinion with other users of Tripadvisor. We are glad to know that you enjoyed your stay with us and we would be very happy to receive you again very soon. Sincerely. More 

Gillingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2016

Stayed here end of June. Location is top notch, close to everything eg: shops, museums, attractions, metro etc Hotel staff were lovely and helpful,hotel as well as our room was clean, can hire a bicycle for free! Would stay here again for sure.

Helpful?
Thank Patres61
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Patres61: Thank your for choosing us and for sharing your opinion with other traveler of TripAdvisor. We are glad to know that you had a grate stay with us and enjoy of our hire service free bikes. Hope to see you again very soon. Sincerely More 

London, United Kingdom
1 review
4 of 5 stars Reviewed July 7, 2016

After a cancelled flight at the airport we had no choice but to find a hotel in madrid until the next day. We couldn't find any other hotels at all in the area as it was a very busy night, the petit palace had a room available so we went for that. Right by the square, english speaking staff, free... More 

Helpful?
Thank mrvegas115
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear guest: Thank your for share your opinion of your stay in our hotel. We are glad to know that after all the problems your had a good experience with us. Hope to see you back very soon. Sincerely More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

Have stayed in Madrid many times. This hotel is perfectly located to main centre of Madrid. The hotel was impeccably clean and check in and out was seamless. Rooms were a little noisy but nothing to cause concern for one night. Good hotel for a reasonable price

Helpful?
Thank moosey-h
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Guest: Thank you so much for taking the time to share your feedback following your recent stay at Petit Palace Puerta del Sol . We glad you found the location and the clean met your needs. Hope to have the chance to welcome you back in the near future. Sincerely More 

Fortaleza, CE
2 reviews
5 of 5 stars Reviewed June 22, 2016

We spent 5 days at Petit Palace Puerta Del Sol and it was so good. The hotel is near almost everything, so we could walk to know all places we wanted. The hotel was right in Puerta del Sol, close to the Renfe, Metro and taxis. Behind hotel there is a El Corte Ingles supermarket where we could buy food... More 

Helpful?
Thank evandromatosadv
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Guest: Thank you choosing us and sharing your opinión with other travelers of Tripadvisor. We are very glad to know taht you enjoyed your stay with us. We work hard daily to create an unique experience and it is always rewarding when we receive such positive feedback that let us know our efforts are appreciated. Hope to welcome you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2016

We traveled to Puerta del Sol on the Renfe from Alcala. The train dropped us right in the square and all we had to do was walk less than 5 minutes and the hotel was on the right, next to the Burger King. When you walk in you are hit with this amazing smell! It just smells fresh and clean.... More 

Helpful?
1 Thank Nneka B
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Nneka: Thank you for the great review of our hotel. We are very glad to know taht you enjoyed your stay with us. We work hard daily to create an unique experience and it is always rewarding when we receive such positive feedback that let us know our efforts are appreciated. Hope to welcome you back very soon. Sincerely More 

Calgary
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Spent three nights in this small hotel. While the lobby is unimpressive , the rooms were a nice surprise. I think they have been very recently remodelled and the beds was excellent and the bathroom large. The shower was amazing. It has nozzles everywhere and the water pressure was superb. I thought it would be difficult to figure out but... More 

Helpful?
Thank Calgarysheila
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear Sheila: Thank your for the grate review of our hotel. We are glad to know that you enjoyed your stay like our beds, showers, breakfast, and the staff service. We will try working hard diary to deliver an exceptional guest experience, so, we hope to welcome you back very soon. Sincerely More 

London
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 4, 2016

I stayed at this PP hotel for three nights. On my first night I was kept awake until about 2am by (good natured but) noisy revellers walking down Calle Arenal and restaurant staff clearing up. As the flow of people dried up, so jazz music started to become quite noisy. Long story short - a drunken clarinettist had taken up... More 

Helpful?
Thank SRJB_London
Pilar M, Director de Recepción at Petit Palace Puerta Del Sol, responded to this review

Dear guest: Thank you very for choosing us and sharing your opinion about your stay in our hotel. We regret that you had this problem in your exterior room, as you write, the staff tried to solve it but as It was not possible, we offered your the possibility of a change an interior room with patio views. We are... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hotel Petit Palace Puerta del Sol is a hotel in the Puerta del Sol of Madrid, with an ancient XIX century facade, perfectly combining innovation and tradition. Relax in a comfortable hotel nearby the Puerta del Sol, Madrid, with a large range of services: Free Wifi, computers, press, breakfasts. ... more   less 

Additional Information about Petit Palace Puerta Del Sol

Address: Calle Arenal 4, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range: $81 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Puerta Del Sol 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Petit Palace Puerta Del Sol Hotel Madrid
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