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12/24/2017 12/25/2017
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    Petit Palace Puerta Del Sol

    Calle Arenal 4, 28013 Madrid, Spain
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    12/24/2017 12/25/2017
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    Traveler (274)
    Room & Suite (277)
    Dining (53)
    • Excellent33%
    • Very good46%
    • Average14%
    • Poor5%
    • Terrible2%
    Travelers talk about
    “puerta del sol” (53 reviews)
    “great location” (55 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Wheelchair access
    Dry Cleaning
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (978)
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    1 - 5 of 255 reviews

    Reviewed 2 weeks ago

    Wonderful little hotel in the heart of Madrid, just off the Puerta del Sol - a busy square at the center of Madrid and in a great location to get almost anywhere in central Madrid within 20-30 mins walk. Wonderful staff. And rooms, while a...More

    Thank Joe G
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 1 week ago

    Dear Joe, Thank you for your very complimentary review of our Hotel. We are glad to hear you have enjoyed our rooms and services. We are really gladfull about your personal experience and about the way our employees had treated you, we will pass along...More

    Reviewed 2 weeks ago via mobile

    We stayed in this hotel 4’nights , the stuff are so helpful the breakfast is rich and has many ingredients , so tasty and quality. The room for 4’pax bit small but overall I highly recomand it. Defenately I will backMore

    Thank idomagen
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 1 week ago

    Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to read that you were happy with our staff and our buffet breakfast. We regret that your room seems...More

    Reviewed 4 weeks ago via mobile

    This small hotel is located a few meters from Plaza del Sol. The reception people is very sympathetic and helpfull. Rooms are Ok. The offer a mini bar but a coffee machine is missing. A double room is not suitable for two persons with baggage......More

    Thank JCA10000
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 3 weeks ago

    Dear Guest, Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you...More

    Reviewed November 4, 2017

    We were able to enjoy exploring Madrid from this very central hotel. It was beautiful inside, very clean and comfortable. I needed some help with the in-room safe and Reception responded very quickly by sending apppropriate people to room and the problem was solved. A...More

    Thank jennieoliver136
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 3 weeks ago

    Dear Guest, Thank you for your very complimentary review of Petit Palace Puerta del Sol. We are glad to hear you have enjoyed our rooms and services, we will pass along your praise to our entire staff. I look forward to meeting you upon your...More

    Reviewed October 25, 2017

    The windows to the street are sound-proofed but the door to the hallway is a joke. Luckily, there weren't any noisy guests during our stay. The breakfast buffet is OK but it is very cramped--no fun if the hotel is even half-full. Friendly staff.More

    Thank Jens A
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded November 3, 2017

    Dear Jens Thank you very much for you comment about our Hotel Petit Palace Puerta del So.l Without doubt, feedback like yours encourages us to continue working hard. We are glad to know that you had a good stay with us and that our services...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Price range
    • $101 - $229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 64
    • Reservation Options
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    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Centro
    • Also Known As
    • Petit Palace Puerta Del Sol Hotel Madrid
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    Traveler (274)
    Room & Suite (277)
    Dining (53)
    Hotel & Grounds (212)
    Bathroom (29)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
    Expansive plazas, local and foreign crowds, street
    performers, colorful lights, window shopping,
    restaurant signs promising the best paella, ham, and
    churros con chocolate- this is downtown Madrid, a
    collection of plazas interconnected by a network of
    side streets. Some of these side streets are wide
    pedestrian shopping routes, and some are hidden, so
    it's possible to duck in and out of the bustle as
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    Ask a question
    Questions & Answers
    July 30, 2017|
    AnswerShow all 3 answers
    Response from Luis Francisco C | Reviewed this property |
    The bathroom doors are fully frosted. As well as the one surrounding wall to the bathroom. It's a bit of an odd feeling though. I'd still suggest staying at a higher end hotel. My experience wasn't all that satisfactory.
    Lydia R
    June 3, 2016|
    AnswerShow all 4 answers
    Response from Leticia G | Property representative |
    Dear all: Thank your for taking your time to share your opinion about Petit Palace Puerta del Sol. H R, in all of our rooms there are minibar and air conditioning since April and it depends of the weather but maybe till... More
    Google Translation
    February 14, 2016|
    Response from Tejas_13 |
    I've booked this hotel for family trip, but now worried because of your last two reviews about smell in family rooms and leaks in toilets
    Room Tips
    "internal facing rooms reduce city noise, ask for bigger rooms where possible"
    Read review
    "Enjoyed the afternoon sun with the roof terrace"
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    "Our room was on the street side, but still very quiet. Some of the more expensive rooms have balconies, which..."
    Read review
    "This is a nice hotel with a great location in the city centre of Madrid."
    Read review
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