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Iberostar Las Letras Gran Via

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Calle Gran Via 11, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (824)
Room & Suite (233)
Dining (59)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Las Letras Gran Via
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
The Iberostar Las Letras Gran Vía hotel is a boutique hotel that’s ideal for guests who seek an enchanting experience in Madrid, brimming with the charm of the city’s Barrio de las Letras district. Located on the Gran Vía, the Las Letras Gran Vía hotel invites guests to enjoy fantastic services such as casual fine dining at its restaurant. Not forgetting, its rooms with a terrace and Jacuzzi, fitness centre, library, accommodation for pets, free Premium Wi-Fi…The hotel is perfect for a tour of the main points of interest in Madrid’s city centre, and it’s also close to the theatres and musicals on the Gran Vía. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Spanish, German
2,040Reviews59Q+A100Room tips
Traveler rating
  • 1,134
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  • 31
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Popular mentions
Darren M wrote a review Aug 2020
Birmingham, United Kingdom16 contributions19 helpful votes
Lovely hotel in a central part of Madrid nice room very comfortable and very helpful staff at reception. Highly recommended for a stay in wonderful Madrid. Although on a main road you do not hear any noise and lots of shops and bars nearby.
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Date of stay: September 2019
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded Aug 4, 2020
Dear guest, First of all, we would like to thank you for taking the time to share your wonderful impressions with us. It is of great importance to us that our guests appreciate our well thought out holiday concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Las Letras Gran Via
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smrgeog wrote a review Mar 2020
Vancouver, Canada1,954 contributions286 helpful votes
Suggested by our travel agent and turned to out to be an excellent choice. Staff were extremely friendly and helpful; Ursula had provided good tidbits about choosing a restaurant and upgraded us to a balcony room for only €20 a night extra. Room (Room 417) were clean, and the bathroom was almost as big as the room itself! The beds were comfortable and I got a decent sleep. Best part of this hotel was the location; 5 minute walk to Puerta del Sol, 20 minute walk to the Prado and a myriad of restaurants nearby. I really enjoyed my stay and is first choice if I returned to Madrid
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Date of stay: March 2020Trip type: Traveled with friends
2 Helpful votes
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Response from ReputationOnline, Quality Manager at Iberostar Las Letras Gran Via
Responded Mar 7, 2020
Dear guest, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story. We would like to thank you once again for your appreciation and hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Las Letras Gran Via
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John R wrote a review Mar 2020
Belgrade, Serbia7 contributions10 helpful votes
A nice hotel. Staff were very friendly, English-speaking, and helpful. The room wasn’t anything special, but ok, and the gym had multiple out-of-service items. We were comfortable but the value was marginal vs Airbnb.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from ReputationOnline, Quality Manager at Iberostar Las Letras Gran Via
Responded Mar 3, 2020
Dear John, Thank you for sharing you helpful review and for allowing us to accommodate you at our centrally located, four-star establishment in Madrid, We are pleased to read that you enjoyed many aspects of your experience with us. Our staff will be delighted to hear of your superb compliments. On the other hand, we are sorry if we were unable to fulfill all of your expectations on this occasion. Regarding the gym, this is not a usual occurrence. We appreciate your kind recommendations for improvement and we hope to have the honour of serving you again in the near future at Iberostar. We hope you had a safe journey home John. Kind regards, Quality Manager, Iberostar Las Letras Gran Vía
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Feelink wrote a review Feb 2020
2 contributions2 helpful votes
My girlfriend and I went on vacation to Madrid. We had a great time. Its location makes it have an amazing, the quality of the food is a 10/10 and the service provided by all the stuff was magnificent. I will for sure coming back!
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from ReputationOnline, Quality Manager at Iberostar Las Letras Gran Via
Responded Feb 27, 2020
Dear Celia, We want first of all for you to know that we are really pleased that you had such a fabulous holiday with us and we want to thank you for sharing your wonderful experience with others. As we work hard on a daily basis to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are obviously flattered by your kind words. Again, we want to express our gratitude for this wonderful feedback and hope to have the honour of serving you again soon. Best Regards, Quality Manager Iberostar Las Letras Gran Via
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Funde Farolas J wrote a review Feb 2020
2 contributions1 helpful vote
My girlfriend and I went on vacation to visit Spain and this was by far the best hotel of the trip. We had a great time. Its location makes it Being so close from all the atractions, the quality of the food is a 10/10 and the service provided by all the stuff was magnificent. I will for sure coming back!
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from ReputationOnline, Quality Manager at Iberostar Las Letras Gran Via
Responded Feb 24, 2020
Dear guest, We are grateful to you for choosing us for your recent holiday and for sharing the experience you had with us. Your enthusiastic comments about many of the prime pillars that we set in place many years ago to guarantee fabulous holidays for our guests are great to receive. It is amazing to read that you have returned home with a sense of satisfaction and we look forward to doing the same for you again in the future. Once again, we are truly grateful for this complimentary review of your time in our hospitality. Best Regards, Quality Manager Iberostar Las Letras Gran Via
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PRICE RANGE
$137 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de las letras hotel, de las letras madrid, hotel de las letras madrid
FORMERLY KNOWN AS
Hotel de las Letras
LOCATION
SpainCommunity of MadridMadridGran Via / Centro / Cortes
NUMBER OF ROOMS
109
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Frequently Asked Questions about Iberostar Las Letras Gran Via
Which popular attractions are close to Iberostar Las Letras Gran Via?
Nearby attractions include Fox In A Box Madrid (0.1 miles), Enbabia Bar (0.3 miles), and Civitatis (0.1 miles).
What are some of the property amenities at Iberostar Las Letras Gran Via?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Iberostar Las Letras Gran Via?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Las Letras Gran Via?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iberostar Las Letras Gran Via?
Conveniently located restaurants include Entre Santos Madrid, El Social, and Pizza 3Cruces.
Are there opportunities to exercise at Iberostar Las Letras Gran Via?
Yes, guests have access to a fitness center during their stay.
Is Iberostar Las Letras Gran Via located near the city center?
Yes, it is 0.3 miles away from the center of Madrid.
Does Iberostar Las Letras Gran Via offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Las Letras Gran Via?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Iberostar Las Letras Gran Via?
Many travelers enjoy visiting Royal Palace of Madrid (0.8 miles), Plaza Mayor (0.5 miles), and Museo Cerralbo (0.8 miles).
Does Iberostar Las Letras Gran Via have any great views?
Yes, guests often enjoy the city view available here.