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Iberostar Las Letras Gran Via

#53 of 450 Hotels in Madrid
Certificate of Excellence
Hotel website
Gran Via, 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
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Iberostar Las Letras Gran Via
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1,188 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely service at this quirky hotel, nothing was too much trouble for the check in and bar staff who made recommendations for things we might enjoy and provided somewhere comfortable to change after leaving our bags with the concierge on the day we left. Contemporary style applied to an old building - although it wasn't completely to our taste, we... More 

Helpful?
Thank Charliebells
Hancock, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

This is a great hotel. Affordable, clean, and central to everything. Plenty of places to eat, drink at your doorstep, including the hotel restaurant and bar. Rooms are big, Bathrooms very nice, decor refreshing, and common areas well appointed and clean. TV options for English only speakers limited but all in all a great place to stay. The only downside... More 

Helpful?
Thank Nigel W
Paris, France
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Here for a work meeting. Very central hotel with restaurants,bars and shops within easy walking distance. Pleasant and helpful reception staff..no problem to change the twin I was given to a room with a king size bed. The rooms are large and there is a little hallway off which the is the bathroom and wardrobe. My room looked onto Gran... More 

Helpful?
1 Thank vixky
Lisbon, Portugal
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were back at the Las Letras for the first time since Iberostar overtook. Only little has changed at that is a good thing! The hotel still is my favourite place to stay in Madrid. Great location directly at Gran Via, prices are reasonable, nice rooms that are not as small as usual in the spanish capital. There is a... More 

Helpful?
Thank BigMan66
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest First of all we want to thank you for choosing to stay with us at IBEROSTAR Las Letras Gran Via and for the time it took for you to write and share this complimentary review of your stay with us and the worldwide readers of Tripadvisor. We are pleased to read that you still feel this is your... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here one night, and was not expecting great accommodations as the price was cheap for a king bed room. The room was lovely with a balcony, bathroom was large with great water pressure. No noise but for some traffic noise from the balcony. Would definitely stay here again!

Helpful?
Thank Amy G
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Amy We want to take this opportunity to thank you for your brief and complimentary review of your short stay in our hospitality at IBEROSTAR Las Letras Gran Via. It has been very enjoyable to read you felt comfortable in the room we allocated you in and that it was exceptional value for money. It is our goal to... More 

Greenville, North Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was awesome. It was a great way to surprise my girlfriend on her first trip/last night in Spain. The only downfall was that our room had its own private staircase which we had to lug our luggage up. It was kind of cool to have a private stair cases ll to our own I'll admit. The staff was... More 

Helpful?
Thank PirateNationTraveler
Houston, Texas
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 2, 2016

Great location. Just a few blocks from the Naval Museum, and the Prado Museum. Easy walk to Plaza Mayor and Puerta del Sol. The hotel was overall very clean - rooms and common spaces. The bed was a very comfortable and firm. The staff was very nice and helpful. If you are looking for a good cocktail, try the Del... More 

Helpful?
Thank MHTruett
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to IBEROSTAR Las Letras Gran Via and we are delighted to read that we were able to exceed your expectations. We very much appreciate you mentioning the prime location of our hotel in relation to historical sights and places of interest... More 

Budapest, Hungary
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 28, 2015

The big pharmaceutical "jamboree" in Europe this year was held in Madrid. It is always very challenging to find a good hotel for the colleagues. This year the chosen hotel was excellent. Not only the location, but the service, the rooms, everything! Congratulations to the staff. After the first morning problems with the breakfast (everybody visiting the fair wanted to... More 

Helpful?
Thank szucsmariann
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at IBEROSTAR Las Letras Gran Vía was an enjoyable one. Once more we want to say how worthy your opinion is to us... More 

Sausalito, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

My husband and I stayed at this hotel at the beginning and at the end of our trip to Spain. We loved the flavor of the hotel (the focus on writers and the clean modern feel of our room) as well as the amazing food in the restaurant for breakfast! But most of all we loved the staff- they were... More 

Helpful?
Thank dreamcarver
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest Thank you for reviewing your recent stay at our IBEROSTAR Las Letras Gran Via. It is wonderful to read that we were able to make your stay special from the moment you arrived until the moment you departed. We are all very happy to know that you thought our team members were amazing and they managed to exceed... More 

Sp
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

Good location, nice hotel with nice staff, clean rooms with plenty of space and great breakfast. Close to almost everything great view from room facing Gran Via. Nice lounge downstair and great view from the roof top. I will go back to this hotel for sure.

Helpful?
Thank Helo24
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest We would like to thank you very for taking your time to write and publish this impression of your recent stay with us at IBEROSTAR Las Letras Gran Via. Your comments letting us know that our breakfast offer could largely satisfy you were great to read, with gastronomy being is an important facet of our company and we... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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