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Calle Gran Via 11, 28013 Madrid Spain
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Traveler (887)
Room & Suite (260)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Las Letras Gran Via
Updated 09/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 498 hotels in Madrid
Location
4.8
Cleanliness
4.6
Service
4.3
Value
4.1
Travelers' Choice
The Iberostar Las Letras Gran Vía hotel is a boutique hotel that’s ideal for guests who seek an enchanting experience in Madrid, brimming with the charm of the city’s Barrio de las Letras district. Located on the Gran Vía, the Las Letras Gran Vía hotel invites guests to enjoy fantastic services such as casual fine dining at its restaurant. Not forgetting, its rooms with a terrace and Jacuzzi, fitness centre, library, accommodation for pets, free Premium Wi-Fi…The hotel is perfect for a tour of the main points of interest in Madrid’s city centre, and it’s also close to the theatres and musicals on the Gran Vía. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Rooftop terrace
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Safe
Laptop safe
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Charming
Languages Spoken
English, French, Spanish, German
Hotel links
Special Price:Code 10% Off: EXTRA10
2115Reviews66Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Anne B wrote a review Sep 2022
Caulfield, Australia26 contributions12 helpful votes
Fantastic hotel in excellent location . Rooms were modern with wooden floorboards and a great view. The hotel is on the Gran Via , walking distance to all the major sites and shops . Excellent helpful staff - thank you for your fab restaurant recommendations
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 5 days ago
Dear Anne, Thank you for kindly sharing your positive assessment after your holiday with us. We look forward to welcoming you back in the future and until then, we wish you well. Kind regards, Quality Manager Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen S wrote a review Aug 2022
New York City, New York21 contributions27 helpful votes
Hotel's Favorite
We stayed here twice in August 2022. Each time, our rooms were very nice and the staff was terrific. (Thank you for all the front-desk help, Anthony!) The pool was a really nice way to cool off during the heat wave. (Yes, it’s a small pool, but it does the job!) One of the small but important amenities we appreciated was the water cooler near the elevator so you can refill your own bottle with drinking water for the day. Would definitely recommend this hotel and would stay here again.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded Aug 12, 2022
Dear Karen, Thank you for choosing our beautiful hotel and for your loyalty to us. We are delighted that you had a wonderful time with us and we appreciate your compliments regarding our remarkable team here. We are also pleased that you have noticed our water dispensers available on each floor thanks to Iberostar´s commendable efforts to minimise environmental impacts. We hope to have the honour of serving you again soon and until then, we wish you the best. Kind regards, Quality Manager, Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
erinontheroad wrote a review Sep 2022
Mystic, Connecticut180 contributions52 helpful votes
The hotel is situated on the Gran Via so you can watch the comings and goings from the comfort of your room. It’s also centrally located, making it easy to walk to local attractions and museums. We opted for a larger room with a small balcony and appreciated the extra space. The bed was comfy and most importantly the AC worked during 100 plus temperatures! The bathroom was also spacious and well appointed. I did venture up to the pool but it was tiny and only had a few seats… I took a quick dip to cool off but didn’t linger. Our only quibble was the lack of a coffee service in the room. It’s a convenience we always appreciate and it was missed! Otherwise, our stay was wonderful.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 1 week ago
Dear guest, Thank you for sharing this wonderful review. We are delighted that your holiday was pleasant, and we appreciate your constructive feedback as we can only improve by listening to our valued guests. We hope to see you again soon. Best Regards, Quality Manager, Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D.Currie wrote a review Sep 2022
Annan, United Kingdom106 contributions145 helpful votes
We stayed here for 3 nights on a city break.The reception staff were excellent,very pleasant and helpful.A special mention for Anthony who always appeared at reception to help with bags/taxi etc. Room was spacious,comfortable,and was surprisingly quiet, given Gran Via is a busy thoroughfare.The breakfast was very good,and once again,staff were excellent,and food regularly replenished. We were disappointed not to be able to access the rooftop bar due to there being private functions on the 2 nights we hoped to access it!We did have a quiet sit in the deckchairs late afternoon by the pool reading ,which was very welcome after a day’s sightseeing. We walked everywhere,30 miles over the 3 days,so the location was excellent,for visiting main sights. All in all,we thoroughly enjoyed our stay,and are happy to recommend.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Taxi from Airport 30 Euros door to door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 2 weeks ago
Dear guest, It has been an absolute pleasure to read this great review of your recent stay at our hotel and we appreciate that you took the time to write and share it with us. We would like to consider all aspects to create an environment for our guests that fulfil all their wishes to achieve a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude. It is nice to know that you felt so comfortable with us and that have chosen to share that fact with others and we hope to see you again soon. Best Regards, Quality Manager Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thomsonclan6 wrote a review Sep 2022
Inverness, United Kingdom48 contributions26 helpful votes
Great location in busy Gran Via. Brilliant staff - every one friendly and very professional. Boutique style decor in grand old building. Rooms have plenty of space and attention to detail. Great rooftop bar. Small rooftop pool which is very busy on hot days.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 2 weeks ago
Dear guest, Thank you for sharing your wonderful review and for kindly sharing your helpful feedback. Please come back again soon so we can surpass this experience. Best Regards, Quality Manager, Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen D wrote a review Sep 2022
London, United Kingdom31 contributions46 helpful votes
Good location on the Gran Via with an excellent reception they make you very welcolming the breakfast room was well laid out with wonderful staff who tried to please. Many good restaurants near by and the selection of stores will keep you busy.The Metro is only a few blocks away and the system is easy to follow so getting around is easy.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 3 weeks ago
Dear Stephen, It has been an honour to serve you and we are grateful for these positive words. Please come back again soon so we can surpass this experience. Kind Regards, Quality Manager, Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vinny P wrote a review Aug 2022
12 contributions
Great hotel in central location on Grand Via in Madrid. Friendly staff, good clean room. Pool area was small but definitely cute and worth spending some time and there is a great roof top bar. Highly recommended if you are visiting Madrid!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 4 weeks ago
Dear Vinny, It has been an honour to serve you and we are grateful for these positive words. Please come back again soon so we can surpass this experience. Kind Regards, Quality Manager, Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juliette wrote a review Aug 2022
Miami, Florida11 contributions
We loved our stay here !! Hotel is really well kept, clean, with options to enjoy the rooftop at all hours of the day/night & access to a small but very cute rooftop pool. Unexpectedly great gym With barbells, wall balls, squat racks & more. Very changing building from the early 1900s. Amazing all you can eat breakfast with healthy and not so healthy options. & the staff !!!! So sweet and helpful and nice @german, Ana & David - thanks for making our stay that much better !
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 4 weeks ago
Dear Jaynain, A review as positive as yours assures us that we are heading in the right direction with our countless efforts. Thank you for staying with us for your holiday. It would be an honour to serve you again. Kind Regards, Quality Manager, Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mayajane81 wrote a review Aug 2022
Scarborough, United Kingdom110 contributions70 helpful votes
We stayed as a group go 4 friends. We had two rooms and they were both well laid out. The rooms had everything we needed and wanted plus the free water machines on each floor were very much appreciated! Ice cooled water is very much needed in 33c heat. The location was fantastic and nothing was too much for staff. Upon checking in, our rooms were ready and our bags were taken upstairs. The staff explained everything about the hotel and offered advice was asked about places to visit. The facilities of the cafe, bar, rooftop bar and swimming pool were great. The pool provides towels and a few deckchairs. TIP; it’s a place to sit and relax for a little while, not a sit by the pool pool! The breakfast is well worth adding on or getting included. It was stunning. The range of food was fabulous, the service brilliant and the length of time it’s available suits all. We didn’t use the gym or library so I cannot comment. Would definitely stay here again and highly recommend.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 4 weeks ago
Dear Maya, We would like to express our sincere appreciation to you for this wonderful review of our Iberostar hotel. Thank you and please come back and see us again soon. Regards, Quality Manager, Iberostar Las Letras Gran Via
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank A wrote a review Aug 2022
Union City, New Jersey3 contributions2 helpful votes
We really were welcomed to a very clean and friendly hotel. Ample space in the rooms for our family of 3. We arrived early prior to check in time they held our luggage at the service desk as start our visit to Spain. The only thing we did see at the hotel was tour packages or any type of offering of the areas things to visit or see. Room for Growth!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 4 weeks ago
Dear Frank, It has been a pleasure to read this excellent review of your recent stay at our hotel, and we appreciate that you took the time to write and share it with us. We like to consider all aspects to create an environment for our guests that fulfils all their wishes to achieve a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude. It is an honour to know that you felt so comfortable with us, and we hope to see you again soon. Kind Regards, Quality Manager Iberostar Las Letras Gran Via
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$162 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de las letras hotel, de las letras madrid, hotel de las letras madrid
FORMERLY KNOWN AS
Hotel de las Letras
LOCATION
SpainCommunity of MadridMadridGran Via / Centro / Cortes
NUMBER OF ROOMS
109
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Frequently Asked Questions about Iberostar Las Letras Gran Via
Which popular attractions are close to Iberostar Las Letras Gran Via?
Nearby attractions include Fox In A Box Madrid (0.1 miles), Civitatis (0.1 miles), and Enbabia Bar (0.3 miles).
What are some of the property amenities at Iberostar Las Letras Gran Via?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Iberostar Las Letras Gran Via?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Las Letras Gran Via?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Iberostar Las Letras Gran Via?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Iberostar Las Letras Gran Via?
Conveniently located restaurants include La Vaca Argentina, Entre Santos Madrid, and Lettera Trattoria Moderna.
Are there opportunities to exercise at Iberostar Las Letras Gran Via?
Yes, guests have access to a fitness center during their stay.
Is Iberostar Las Letras Gran Via located near the city center?
Yes, it is 0.3 miles away from the center of Madrid.
Are pets allowed at Iberostar Las Letras Gran Via?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Iberostar Las Letras Gran Via offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Las Letras Gran Via?
The staff speaks multiple languages, including English, Spanish, French, and German.