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Iberostar Las Letras Gran Via

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Calle Gran Via 11, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (833)
Room & Suite (242)
Dining (70)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Las Letras Gran Via
Updated 11/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 483 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
The Iberostar Las Letras Gran Vía hotel is a boutique hotel that’s ideal for guests who seek an enchanting experience in Madrid, brimming with the charm of the city’s Barrio de las Letras district. Located on the Gran Vía, the Las Letras Gran Vía hotel invites guests to enjoy fantastic services such as casual fine dining at its restaurant. Not forgetting, its rooms with a terrace and Jacuzzi, fitness centre, library, accommodation for pets, free Premium Wi-Fi…The hotel is perfect for a tour of the main points of interest in Madrid’s city centre, and it’s also close to the theatres and musicals on the Gran Vía. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Laptop safe
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Spanish, German
2056Reviews64Q+A100Room tips
Traveler rating
  • 1,146
  • 700
  • 127
  • 52
  • 31
Time of year
Traveler type
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Popular mentions
Reto1961 wrote a review Jan 13
Geneva, Switzerland225 contributions144 helpful votes
Hotel is perfectly located in Gran Via, so perfect for shopping. We received a room with a terrace, unfortunately, it was just too cold outside to use. Room was nice and clean, bahroom big. Staff at reception were very friendly. Breakfast was excellent, also here nice staff members.
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Date of stay: January 2022
Rooms
Cleanliness
Service
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded 2 days ago
Dear guest, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvelous to see you again one day. Kind regards, Quality Manager, Iberostar Las Letras Gran Via
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jessica82378 wrote a review Nov 2021
Lansdale, Pennsylvania61 contributions67 helpful votes
We spent 3 nights in this hotel and were really happy with our experience. The location is fantastic. The room was spacious and comfortable. Despite the fact that our room was on the 2nd floor and had a balcony that faced the Gran Via, the street noise wasn't an issue at all. The bed was comfy and the room provided us with a great sleep quality. The bathroom was spacious with two sinks, towel warmer, big, thick towels, and a great shower. Like someone said before me, it did have a boutique hotel feel and a small lobby. I would definitely stay here again.
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Date of stay: November 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded Nov 30, 2021
Dear Jessica, We are so grateful to receive feedback like yours from our valued guests. We truly hope to have the honour of seeing you again in the not too distant future. Best Regards, Quality Manager, Iberostar Las Letras Gran Via
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Adrian Santana wrote a review Nov 2021
2 contributions
This has been the best place for nearby traveling like going to the plaza de cibeles, or museo nacional de Prado. Or if you want to go to a metro, it’s right there. The balcony also gives out a good view of gran via and the city
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Date of stay: November 2021Trip type: Traveled with family
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded Nov 30, 2021
Dear Adrian, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon. Regards, Quality Manager, Iberostar Las Letras Gran Via
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BFH wrote a review Nov 2021
19 contributions2 helpful votes
Great combination of a historic hotel with an excellent central location. Feels more like a boutique hotel with the small reception and lobby, but once inside the history and character of the building and the large comfortable rooms and bathrooms make it feel like you are staying in a historic home. Original wood floors, high ceilings, large windows that open to the Gran Via below. The hotel offers a restaurant and bar and there is an independent Gran Clavel restaurant in the building that is a classic Spanish tapas and wine bar. Easy walk to Prado, Puerta del Sol, Plaza Mayor and surrounded by great shopping and restaurants.
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Date of stay: November 2021Trip type: Traveled with family
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded Nov 9, 2021
Dear Brian, We are delighted to read this comment and hear that you had a great time at our hotel. Please come back and see us again in the not too distant future. Best regards, Quality Manager, Iberostar Las Letras Gran Via
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Tom G wrote a review Sep 2021
Tel Aviv, Israel23 contributions39 helpful votes
Best hotel in Madrid in our opinion. Stayed at a huge room with a sun terrace. The location on Gran Via is just perfect. Breakfast was excellent although a bit expensive when compared with options of dining out. Staff is friendly and helpful. Worth every Euro!
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Superior room with a terrace is amazing
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Response from Iberostar Hotels and Resorts, Other at Iberostar Las Letras Gran Via
Responded Sep 29, 2021
Dear Tom, We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience. Regards, Quality Manager, Iberostar Las Letras Gran Via
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PRICE RANGE
$137 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de las letras hotel, de las letras madrid, hotel de las letras madrid
FORMERLY KNOWN AS
Hotel de las Letras
LOCATION
SpainCommunity of MadridMadridGran Via / Centro / Cortes
NUMBER OF ROOMS
109
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Frequently Asked Questions about Iberostar Las Letras Gran Via
Which popular attractions are close to Iberostar Las Letras Gran Via?
Nearby attractions include Fox In A Box Madrid (0.1 miles), Enbabia Bar (0.3 miles), and Civitatis (0.1 miles).
What are some of the property amenities at Iberostar Las Letras Gran Via?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Iberostar Las Letras Gran Via?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Las Letras Gran Via?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Iberostar Las Letras Gran Via?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Iberostar Las Letras Gran Via?
Conveniently located restaurants include Entre Santos Madrid, Lettera Trattoria Moderna, and Santita Virgen de los Peligros.
Are there opportunities to exercise at Iberostar Las Letras Gran Via?
Yes, guests have access to a fitness center during their stay.
Is Iberostar Las Letras Gran Via located near the city center?
Yes, it is 0.3 miles away from the center of Madrid.
Are pets allowed at Iberostar Las Letras Gran Via?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Iberostar Las Letras Gran Via offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Las Letras Gran Via?
The staff speaks multiple languages, including English, Spanish, French, and German.