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NH Collection Paseo del Prado

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Plaza Canovas del Castillo 4 Barrio de Las Letras, 28014 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (612)
Room & Suite (312)
Dining (132)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Paseo del Prado
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 477 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Massage
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, Spanish, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
385Restaurantswithin 0.3 miles
134Attractionswithin 0.3 miles
1871Reviews26Q+A100Room tips
Traveler rating
  • 1,050
  • 578
  • 174
  • 52
  • 17
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Mirooke wrote a review May 2021
Ghent, Belgium328 contributions163 helpful votes
We have booked this hotel because it was a great deal (Junior Suite for 580€ for 4 nights). Location was great. We have checked in first day when the hotel got opened after over a year closure (we did not know that): the water was yellow, the AC did not work properly. Water has been fixed the same day and AC three days later after few reminders (we did some compensation). Staff is friendly, breakfast very good but room was very outdated, although clean, beds a old and not comfortable. I think this hotel has a great potential if renovated. But for next time, we will skip this hotel.
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Date of stay: April 2021Trip type: Traveled as a couple
Room Tip: Do not pay for better room. Not worth it.
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JasmineMarti wrote a review Nov 2020
Los Angeles, California365 contributions242 helpful votes
My husband and I stayed at this hotel while visiting Madrid to celebrate his birthday in November of 2019. The choice of this hotel proved to be justified through and through. We arrived very early in the morning, especially since our plane landed an hour earlier than planned. The hotel accommodated our luggage and assured us that they would call us once a cleaned room became available. We went for a walk in Madrid, and at 11:00 we got the call that the room was available. The room was great and it overlooked the gorgeous fountain on the square in front of the hotel. Given all the traffic outside no noise was heard in the room. My husband loved this hotel, and he has high standards, especially when it comes to rooms with the right views. Given that it was my husband's birthday, the hotel then sent up a plate of deserts and chocolates, which was a lovely gesture. The restaurant adjacent to the hotel had great food. The breakfast buffet was fantastic with lots of choices to cater to every type of taste. The service was excellent through and through. The location is brilliant, with the hotel being directly across from the Museo Nacional del Prado and within walking distance of most major sights in Madrid. Highly recommend this hotel, and would stay here again.
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Date of stay: December 2019
Location
Service
Sleep Quality
2 Helpful votes
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Goonergirl62 wrote a review Mar 2020
Malaga, Spain136 contributions100 helpful votes
We have not actually stayed at the hotel. We were due to but the event we were attending was postponed due to the virus. I understand the policy of the hotel is no refunds but they could have been a bit more flexible on this given the situation. However, they have said that we can postpone it if we use the booking by the end of August. 2020. All well and good except we do not know when the event will be re-scheduled or when we can return to Madrid. At the moment, we are in lockdown in Spain and cannot travel. We have stayed in various hotels in this chain and have always been pleased. But never again. It will be interesting to see if this review disappears as well.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from grossitto, Director de Relaciones con Clientes at NH Collection Paseo del Prado
Responded Mar 18, 2020
Dear Goonergirl62, First of all, we would like to thank you for the trust you have placed in our chain, NH Hotel Group. As we explained you previously, NH Hotels is following strict procedures for Coronavirus that do not depend on the singular hotel. The promotional rate you have chosen for your booking includes restrictive conditions that require a pre-payment of the stay and does not allow for any modifications or any cancellations without penalty. Nevertheless NH Hotels gave you the possibility to postpone your trip, in order not to loose the paid amount. We are sorry for the inconvenience but we hope you understand this is not a hotel decision. Best regards, Guest Relations
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loyalredsoxfan wrote a review Feb 2020
Somerset, New Jersey134 contributions73 helpful votes
My husband and I stayed at the NH Prado in Madrid and loved it. The location was excellent - close to the Prado, other museums, the train station and wonderful restaurants. Our room was smallish but more than adequate. Housekeeping was very good. The hotel staff was very nice and quite helpful. The breakfast at the hotel was quite good - a more than adequate selection of items. I would gladly stay there again.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from grossitto, Director de Relaciones con Clientes at NH Collection Paseo del Prado
Responded Feb 21, 2020
Dear loyalredsoxfan I would like to extend my gratitude for taking the time to share your experience at the NH Collection Madrid Paseo del Prado on TripAdvisor. I am very pleased to know that your stay with us was pleased. It is great to know that you felt well taken care of by all members of our team! Will be a pleasure for all our team to welcome you back in the hotel soon. Our best wishes,
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Bahey wrote a review Feb 2020
Dubai, United Arab Emirates168 contributions39 helpful votes
Very nice hotel, beautiful but tight rooms. It is very close to museum and a short walk from the Puerta del sol, palaza de mayor and the san miguel market. Upgrade to a room with view, for a small amount but worth the big difference with a view on the main square/circus.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from grossitto, Director de Relaciones con Clientes at NH Collection Paseo del Prado
Responded Feb 18, 2020
Dear Bahey, Thank you very much for having taken a few moments of your valuable time to express your opinion about our Hotel during your recent stay. Comments such as the one you have kindly shared stimulate us to offer better and improved service every day. I would also like to thank you for point out our central location, service and facilities. I look forward to hearing from you soon. Regards
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PRICE RANGE
$138 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh paseo del prado hotel madrid, nh hotels madrid, nh hotel madrid
FORMERLY KNOWN AS
Gran Hotel Canarias
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
113
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Frequently Asked Questions about NH Collection Paseo del Prado
Which popular attractions are close to NH Collection Paseo del Prado?
Nearby attractions include Prado National Museum (0.1 miles), Museo Nacional Thyssen-Bornemisza (0.09 miles), and Sunset 80s (0.2 miles).
What are some of the property amenities at NH Collection Paseo del Prado?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Paseo del Prado?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Paseo del Prado?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at NH Collection Paseo del Prado?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to NH Collection Paseo del Prado?
Conveniently located restaurants include Los Desamparados, Lola Si Mola, and El Sur de Huertas.
Are there opportunities to exercise at NH Collection Paseo del Prado?
Yes, guests have access to a fitness center during their stay.
Is NH Collection Paseo del Prado located near the city center?
Yes, it is 0.3 miles away from the center of Madrid.
Are any cleaning services offered at NH Collection Paseo del Prado?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Paseo del Prado offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Paseo del Prado?
The staff speaks multiple languages, including English, Spanish, French, and German.