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NH Collection Paseo del Prado

Cancelon$182*
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#44 of 436 Hotels in Madrid
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$193*
$182*
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$187*
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NH Collection Paseo del Prado
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1,332 Reviews from our TripAdvisor Community

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Showing 618: English reviews
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Reviewed 4 days ago NEW

This hotel is very comfortable, well equipped, etc., but what turns your visit into a unique experience is the unbelievable people working there in all capacities. The airline lost my luggage. On the 2nd day without it and the airline not answering the phone # provided, the hotel desk clerks (Carol and Daniel) took over calling. They called 10 times...

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Helpful?
1Thank Carol R
Lilian F, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Carol R, We have no word to express our gratitude for your wonderful review. We are pleased to read that you enjoyed our comfortable and well equipped rooms. On behalf of Carol, Daniel and myself thank you for your kind words! The main goal of all the NH Collection Paseo del Prado's team is to provide our guests with...

Miami, Florida
Reviewed 6 days ago NEW

We stayed 4 nights at the NH Collection Paseo del Prado. We choose the hotel for its convenient location, walking distance to the most important Museums in Madrid. There was a stop for the tourist buses very near the hotel and a taxi station near the entrance so it was very easy to move around and enjoy our visit to...

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Helpful?
1Thank LALY R
Lilian F, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear LALY R On behalf of the entire team of NH Collection Paseo del Prado, we would like to thank you for your wonderful review. We are glad to read that you enjoyed our unique location in one of the most important and touristic districts in Madrid, el Barrio de las Letras. We also appreciated the kind words you have...

Luxembourg City, Luxembourg
Reviewed 1 week ago NEWvia mobile

Stayed a couple of nights here while in Madrid for business. The location is great, easy to go in all directions, whether visiting for business or pleasure. The hotel is just opposite of the Prado museum and next to the grand artery Paseos of Madrid. Also taxis are easily available. Rooms were very nicely decorated and bathrooms were well equipped....

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Helpful?
Thank Voyageur1906
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Voyageur1906 , First of all let me thank you for taking the time in sharing your experience on Tripadvisor. We are delighted to read that during your stay you could enjoy our comfortable rooms and our privileged location in Madrid. We are especially pleased to know that our staff managed to exceed your expectations and we really thank you...

Reviewed 1 week ago via mobile

This is my first time to stay in this hotel. Normally stay next door but it was full. Since the location is very important to me i would like to try to stay here. Catching the taxi at the airport. The driver doesn'thave much idea where it is until i say close to the fountain of neptune. I guess there...

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Helpful?
Thank K21V
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear K21V, Thank you for your review. We highly value your opinion for process of continuous improvement and as a base for making our guests’ stay more enjoyable every time. At the Hotel Nh Collection Paseo del Prado our aim is to exceed our guests’ expectations, and we deeply regret when we do not fully achieve it. We are very...

Marbella, Spain
Reviewed 1 week ago via mobile

We stayed at this hotel for the weekend to celebrate my sons Birthday. The service from everyone at the hotel was first class, nothing was too much trouble. A special mention to Lilian the guest relations Manger who really went out of her way to make us feel special, and even left a gift in the room for my son...

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Helpful?
Thank SPR-Marbella
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Mr. R. I would like to extend my gratitude for taking the time to share your experience at the NH Collection Madrid Paseo del Prado on TripAdvisor. I am very pleased to know that you and your son had a pleasant stay with us. It is great to know that you felt well taken care by all members of...

Reviewed 1 week ago

Stayed there for 3 nights, room was spacious enough, very clean and the bed very comfortable. Check-in staff very courteous and efficient especially doorman José and the concierge a lovely young lady who’s name escapes me (Francesca perhaps) at the moment but she was very helpful in finding me a restaurant which would make a Paella for just one person!...

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Helpful?
Thank Juan G
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Juan G. Thank you for sharing with us you impression of your last visit at our hotel. We are glad to receive such nice feedback and take the opportunity to remain you that we are at your total disposal in future visits in Madrid. Best Regards, Lilian Ferrer Guest Relations Manager

Worcester
Reviewed 2 weeks ago

We arrived at the hotel extremely tired and very early from our transatlantic flight----8 hours before check in. The front desk employees were wonderful and checked us into the first available room with only an hour and half wait. And at no additional charge! The location was perfect for our first visit to Madrid. A short walk to the 3...

Review collected in partnership with NH Hotels
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Helpful?
Thank marshas782
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Marshas782, Thank you very much for your review about the NH Collection Madrid Paseo del Prado! It’s great to know you had an incredible experience with us and that everything was perfect! We understand that every guest is unique and equally important and I am very happy to see that you were able to experience this uniqueness during your...

Portland, Oregon
Reviewed 2 weeks ago

We stayed 2 nights and chose this hotel for it's location near the Prado Museum. It is literally a long block away and you can see the Prado from the hotel entrance. The staff is helpful and most speak English enough that communication is not a challenge. The rooms are well appointed and have Nespresso coffee machines for those that...

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Helpful?
Thank gresham_gal2014
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, I would like to thank you for taking the time to give us your feedback. At the hotel NH Collection Paseo del Prado, our aim is to exceed the expectations of our guest and we are very sorry about what happen near the hotel. We are pleased to know that our team provide the help your friend needed...

San Francisco, California
Reviewed 3 weeks ago

The staff is so helpful! We checked in after a day of travel and needed a nice relaxing place to stay. While our first room was fine, clean and had all the amenities, the window faced an interior area and was not the exterior window I would want. I went to the front desk and they could not have been...

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Helpful?
Thank DL S
Lilian F, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear DL S, We have no words to express our gratitude for you wonderful review. On behalf of my colleague Javier, all the staff of Nh Collection Paseo del Prado and myself, we are delighted that you enjoyed our service, our comfortable rooms and our unique location. We are looking forward to welcoming you back soon. Thank you and kind...

Oswego NY, United States
Reviewed 3 weeks ago

Superb location close to the Prado, Reina Sofia plus Calle de Jesus tapas bars and only a short walk to the Mercado de San Miguel. The rooms were immaculate and the toiletries were superb. The highlight of our stay was the breakfast buffet, with a multitude of fresh, organic choices ranging from jamon to yogurt to granola.

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Helpful?
Thank Renato M
Lilian F, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Renato M, We would like to thank you for sharing such a nice review on Tripadvisor. At the Hotel Nh Collection Paseo del Prado our aim is to exceed our guests' expectations and we really appreciate that you took your precious time for letting us know that you enjoyed the experience. We are looking forward to welcoming you back...

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06/11/2017 06/12/2017
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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions. ... more   less 

Additional Information about NH Collection Paseo del Prado

Address: Plaza Canovas del Castillo 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
Location: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $140 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Paseo del Prado 5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Travelocity, Hotwire, Agoda, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your NH Collection Paseo del Prado reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Paseo Del Prado Hotel Madrid
Nh Hotels Madrid
Nh Hotel Madrid
Hotel Style:
#16 Business Hotel in Madrid
#31 Family Hotel in Madrid
#35 Luxury Hotel in Madrid
#73 Romantic Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from NH Collection Paseo del Prado staff and other travelers.
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Questions? Get answers from NH Collection Paseo del Prado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This is a busy downtown location with a fair amount of city street noise so request a room on a higher floor.”
gresham_gal2014, 2 weeks ago | Read review
“They do have quiet rooms facing an inner courtyard.”
mealking1, Apr 15, 2017 | Read review
“Excllent location and the rooms are big”
  • Excllent hotel in Mardid
  • Salon for family
  • Hotel photo at night
Q4366WDchristinar, Mar 26, 2017 | Read review
“Ask for a room facing the courtyard. Mine was very quiet.”
T8024ECannm, Mar 20, 2017 | Read review
“Pick a room with a view - difference in cost is very small.”
ninamukherji, Mar 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$182* /night
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NH Hotels$187
Booking.com$187
Elvoline$193
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Prices are for 1 room, 2 adults
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