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NH Collection Paseo del Prado

#43 of 448 Hotels in Madrid
Certificate of Excellence
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NH Collection Paseo del Prado
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1,060 Reviews from our TripAdvisor Community

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Showing 489: English reviews
Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

The location of this hotel was perfect for getting round Madrid both on foot and because the city tour bus went from outside the door. It was clean and comfortable with very nice public rooms and the staff were helpful and friendly. I intend to return to Madrid and I would not hesitate to stay there again nor to recommend... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Jennie D
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Jennie, Under the name of all the team of the hotel NH Collection Madrid Paseo del Prado, I thank you for your kind comments. It was a real pleasure to have the chance to host you in our boutique hotel. Once again we thank you for your remarks and remain at your total disposal for anything you might need.... More 

Saint Simons Island, Georgia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Husband and I booked 3 nts in a Suite. Upon checking in we were given Room 217. Great bathroom, but no separation between sleeping area and sitting area, so at best could be called a Junior Suite. Told Reception it is not what we expected and was not acceptable. Also sent an email to their Director of Operations but got... More 

Helpful?
Thank MSSI
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you very much for taking your time to share your opinion here on Tripadvisor. We are very glad that you liked the service delivery at our hotel but I am very worried about your comments concerning our Suite. I regret and apologize that the room didn’t exceed your expectations. Should your travels bring you back to Madrid... More 

Mexico
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel has a great location, the lobby is very nice but I would not rate it as a five star. The room could be remodeled and be more thoroughly cleaned. Breakfast is excellent and the service is wonderful. All staff were very friendly and helpful.

Helpful?
Thank greshells
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Greshells, Thank you very much for your feedback. We really appreciate the time you spent to share with us and other traveler your impressions about the hotel. We take good note about your feedback and I can assure you that it is the way to keep improving our boutique hotel. We remain at your total disposal, Lilian Ferrer Guest... More 

Palatine. IL
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was perfect in every way. Centrally located and easy to walk to anywhere in downtown Madrid. The room was so quiet I sleep like a baby each night which was quite a surprise given that the hotel was located at a busy intersection with lots of traffic. A Starbucks was located across the street and there were other... More 

Helpful?
Thank TEMPalatine_IL
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear TEMPalatine_IL, Greetings from sunny Madrid! Thank you very much for your kind review and for taking the time to share it with the rest of the Tripadvisor users. Feedback like yours makes all the difference and fills us with pride and willingness to do better every day, so we can continue fullfilling and exceding our customer expectations on a... More 

Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

One can not truly express, in words, the beauty, the variety of the food and friendliness of the people that we have met while in Madrid. They were warm, gracious and always greeted you with a smile... And that holds true to the wonderful people we've met at the NH collections Paseo deal Prado. Pros: NH is considered a 5... More 

Helpful?
Thank Richard W
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Richard, Greetings from sunny Madrid! Coming to work in the morning and read such positive feedback like yours, makes all the difference in the World. So I speak on behalf of the whole team when I say thank you! This is the fuel that give us the strengh to continue improving on a daily basis. It has been an... More 

New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very nicely appointed with 130 rooms. Modern, comfortable accommodations. Across the street from the muse de Prada and a few blocks from the Reina Sofia. Walking distance to plaza Mayor and the Atocha train station for day trips to Toledo. Fabulous buffet breakfast with tremendous variety as owell as making eggs any way you want.

Helpful?
Thank Faye E
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Faye E, Thank you so much for your time to share your impressions about the hotel in Tripadvisor. At the NH Collection Madrid Paseo del Prado we aim for making each of our guest´s stays unique and special, and it is with great pleasure we read that this has been the case. We truly hope to have the opportunity... More 

Santa Rosa, California, United States
Level Contributor
109 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only stayed 2 evenings, but this was a delightful place to stay. It's right in the middle of all the great museums and easy to walk around the city. The rooms are nice, comfy and the staff is very helpful and nice.

Helpful?
Thank BFK123
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear BFK123, Thank you so very much for taking the time to share your impressions about the NH Collection Paseo del Prado on Tripadvisor. It is with great pleasure and pride we receive your generous and possitive feedback. We truly hope to have the opportunity to welcome you back personally in the near future to deliver another great experience. Warm... More 

Apex, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Great Location in relation to Botanical Gardens, Parks, Museums, restaurants, airport, Train Stations, Staff was very helpful, breakfast buffets were excellent, everyone helped with English/Spanist speaking

Review collected in partnership with NH Hotels

Helpful?
Thank 962kevinmichaelr
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear 962kevinmichaelr, Thank so very much for taking the time to share your experience while staying at the NH Collection Madrid Paseo del Prado with the rest of the Tripadvisor users. We love the fact that you have enjoyed your stay so much and managed to make the most of our unbeatable location. Hopefully we will have the pleasure of... More 

Bayonne, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2016

Very nice hotel, warm welcome, people are very considerate and attentive to your needs. Breakfast is really good, huge variety of foods and drinks. Bed a little too firm for my taste. Great view on Neptuno's fountain et onto the Prado Museum.

Helpful?
Thank peio-splunk
Chennai (Madras), India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

Perfect location right in the heart of the city highly recommended we took the hop on hop off bus day tour and the bus stop was right outside the hotel, most of the shopping and entertainment walkable distance. Great hotel small and nice, good breakfast selection

Helpful?
Thank Neha A
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Neha, You cannot imagine how much your kind words means for me and for the whole team. I can assure you we are very grateful for your time and for your generous remarks. I hope to have the pleasure to meet you personally on your next trip to Madrid. Our best regards, Lilian Ferrer Guest Relations More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions. ... more   less 

Additional Information about NH Collection Paseo del Prado

Address: Plaza Canovas del Castillo 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
Location: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $143 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Paseo del Prado 5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Nh Paseo Del Prado Hotel Madrid
Nh Hotels Madrid
Nh Hotel Madrid
Hotel Style:
#16 Business Hotel in Madrid
#31 Family Hotel in Madrid
#32 Luxury Hotel in Madrid
#74 Romantic Hotel in Madrid
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