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Gran Hotel Velazquez

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498 Reviews from our TripAdvisor Community

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Showing 148: English reviews
madrid
Reviewed 1 week ago

The location is very good. The bedroom was a junior suite, with a big bed. The value for price of this hotel is excellent. Both my family and I normally choose this hotel when travelling to madrid. It´s a classic.

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Helpful?
Thank patricio82
Bordeaux, France
Reviewed 4 weeks ago via mobile

Good location with friendly , helpful staff the Gran Hotel is a very traditional hotel. Building has an imposing facade and inside you can tell that once upon a time this was quite the place to stay. Stayed 2 nights and room was spacious and comfortable with a few niggles: - chair for the desk was saggy and I had...

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Helpful?
Thank steven w
NuriaCHH, Departamento Comercial at Gran Hotel Velazquez, responded to this review

Dear Steven, Thanks for sharing your comments with us and the rest of tripadvisor followers. We work hard everyday in order to achieve our main aim: Customer Satisfaction. We really appreciate your perception about your stay. We will keep on improving day by day to cover our guest expectations at 100%. We apologise for the incoveniences found during your stay...

Bucharest, Romania
Reviewed October 29, 2016

For the very first time in Madrid ,so let's see , each corner full of history ,every step reminde me I’m in the heart of Spain . The first wow …never seen so many statues before , in bronze and stone and the most impressive of them ..The monument of Cervantes nearby Plaza d’ Espagna ! yes ! don Quixote...

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Thank francisc-atila V
Berkshire, United Kingdom
Reviewed October 24, 2016

Overall a very average hotel and expensive given the amenities. What your paying for is the location as very central to down town. Stayed in a room near the old and noisy elevator (ask for a room away from this before turning up). No air condition, I think they turn it off in October thinking it will be cold...wrong..it was...

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Helpful?
Thank LaurenceCOYS
Sutton Coldfield, United Kingdom
Reviewed October 15, 2016 via mobile

English is not a fluent language of the staff generally speaking. Ok, we are in Spain. But when you reply on international trade I feel a little more effort should be made. When I phoned down to book a table for dinner the conversation was difficult. There was a full reception, I will call you back. I went to reception...

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Helpful?
Thank banjo552016
Bogota, Colombia
Reviewed September 28, 2016

The BEST location in Madrid!! close to everything! museums, parks, restaurants, shops....! The hotel is old but is well mantained. The rooms are confortable, clean, well decorated. The only thing that I would suggest to fix would be that there is no Cable tv (only 7 or 8 domestic channels) just to make it a better experience, but with that...

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Helpful?
Thank pilimillan
Lima,
Reviewed September 12, 2016 via mobile

When I arrived I didn't even get a good afternoon, they couldn't find my reservation for more than half an hour, even though I show them the email showing my reservation, I had to wait Hotel stairs uncomfortable you have to carry your luggage one floor up to find the elevator and not one offers help Hotel rooms are old,...

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Helpful?
Thank Guillermo V
Kerry, United Kingdom
Reviewed August 5, 2016 via mobile

Very helpful staff. Had to change booking from a single room to a triple room during our stay due a change in circumstances. The hotel did the change without any problem and the difference in price was very little. Very central. Nice restaurants nearby. If I visit Madrid again, I'd happily stay at this hotel.

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Thank 708Travel
Helsinki, Finland
Reviewed July 28, 2016

We have visited this hotel several times. The hotel is in nice area. The staff is very formal, not so many smiles, but polite. Breakfast is good. Airconditioning was very good in our room. Near Plaza Colon where you can take the City tour bus (recommended), take the ticket for 2 days, so you can easily get to the other...

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Thank Prix_d_Amerique
Bedford, United Kingdom
Reviewed July 17, 2016

" nights business trip. Hotel was obviously full of charfacter or faded, depending upon your point of view. My room was OK, two beds, nice big shower room. Room itself was roomy - I was on 7th floor. STill had signs saying it was a smoking room, but I believe that is not allowed any more? In any case I...

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Helpful?
Thank Celt55
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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Velazquez is a 4 star classic-design Hotel ,located in exclusive Salamanca District in the exclusive heart of the famous "Milla de Oro" known as a unique shoopping area. It offers 142 spacious and full-equipped rooms, many of them Junior Suites.Facilities: Bussines Center, Gin Club, Hairdressing and RestaurantFree Wi-Fi is available in all areas.Well connected to city center and airport by public transportOur Motto: Innovation and Distinction Our Aim : The satisfaction of our clientele Our Reward: The loyalty of our customers ... more   less 

Additional Information about Gran Hotel Velazquez

Address: Calle Velazquez 62 | Barrio Salamanca, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $88 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Velazquez 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Gran Hotel Madrid
Hotel Style:
#172 Luxury Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Gran Hotel Velazquez staff and other travelers.
2 questions
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new jersey
over a year ago

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Questions? Get answers from Gran Hotel Velazquez staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room that ends in 01 is likely to be next to the lift”
 of 5 bubbles LaurenceCOYS, Oct 24, 2016 | Read review
“They all seem different. If not happy, complain immediately”
 of 5 bubbles Celt55, Jul 17, 2016 | Read review
“ask for a room facing the outside street, not an interior one.”
 of 5 bubbles traveler2254, Jun 20, 2016 | Read review
“Book a Junior Suite for a bit more money”
 of 5 bubbles MarieTB555, Jun 1, 2016 | Read review
“Inner rooms may be quieter. Ours was, and no noise at all. A/C not used.”
 of 5 bubbles hosk4163, May 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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