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Gran Hotel Velazquez

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Gran Hotel Velazquez
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475 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Lima,
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

When I arrived I didn't even get a good afternoon, they couldn't find my reservation for more than half an hour, even though I show them the email showing my reservation, I had to wait Hotel stairs uncomfortable you have to carry your luggage one floor up to find the elevator and not one offers help Hotel rooms are old,... More 

Helpful?
Thank Guillermo V
Kerry, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 5, 2016 via mobile

Very helpful staff. Had to change booking from a single room to a triple room during our stay due a change in circumstances. The hotel did the change without any problem and the difference in price was very little. Very central. Nice restaurants nearby. If I visit Madrid again, I'd happily stay at this hotel.

Helpful?
Thank 708Travel
Helsinki, Finland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 28, 2016

We have visited this hotel several times. The hotel is in nice area. The staff is very formal, not so many smiles, but polite. Breakfast is good. Airconditioning was very good in our room. Near Plaza Colon where you can take the City tour bus (recommended), take the ticket for 2 days, so you can easily get to the other... More 

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Thank Prix_d_Amerique
Bedford, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 17, 2016

" nights business trip. Hotel was obviously full of charfacter or faded, depending upon your point of view. My room was OK, two beds, nice big shower room. Room itself was roomy - I was on 7th floor. STill had signs saying it was a smoking room, but I believe that is not allowed any more? In any case I... More 

Helpful?
Thank Celt55
Miami, Florida
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed July 5, 2016 via mobile

Outdated hotel, worn out towels, mildew smelly room, sheets with bad smell, bitter staff, specially Gemma who is one of the clerks, she is rude and not polite at all. There are much better options in Madrid, I would. Give them zero but the system do not allow it.

Helpful?
Thank Relaxseeker

Travelers are raving about these Madrid hotels

Miami Beach, Florida
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

Although a good location this hotel needs a full refurbishment and 100% staff turnover. Old hotel, old staff, boring and depressive. Check in somewhere else please or you will be dissapointed. It is amazing how they can display themselves as a four star property. No english by the way.....

Helpful?
1 Thank OnlyHighRollers
Tel Aviv, Israel
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2016

This hotel is exceptional, without a doubt. It is Madrid landmark This was the first time I actually stayed at the Grand V and it was because I had overnight flight and wanted to be in area with great restaurants The 101 room was a lovely, big room with good size bathroom service and attention to detail: they are definitely... More 

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Thank mazalme
Tallinn, Estonia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 20, 2016

This hotel is mediocre. The location is okay, but may rooms have only a small window facing a small internal air vent. There is air conditioning noise from that, so keeping windows open is not very pleasant. There is hardly any light b/c the window is small and opens into a cylinder. The building had been grand in the past,... More 

Helpful?
1 Thank traveler2254
Washington DC, District of Columbia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 13, 2016

My wife and I stayed here on our honeymoon and had such a wonderful experience. We happily recommend Gran Hotel Velazquez. First of all, the location is perfect. Its in Salamanca which is probably the nicest neighborhood in Madrid. All the ultra high end shopping is in Salamanca as well as fine dining and delightful sidewalk cafes. The hotel is... More 

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1 Thank WAlecHarris
Marbella, Spain
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 1, 2016

Although the hotel could be better kept, the location couldn't be better. The staff is nice and helpful and most of the rooms particularly the suites are rather large and not so expensive. A confutable place to explore the city at reasonable prices. The buffet breakfast is very generous.

Helpful?
Thank MarieTB555
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Velazquez is a 4 star classic-design Hotel ,located in exclusive Salamanca District in the exclusive heart of the famous "Milla de Oro" known as a unique shoopping area. It offers 142 spacious and full-equipped rooms, many of them Junior Suites.Facilities: Bussines Center, Gin Club, Hairdressing and RestaurantFree Wi-Fi is available in all areas.Well connected to city center and airport by public transportOur Motto: Innovation and Distinction Our Aim : The satisfaction of our clientele Our Reward: The loyalty of our customers ... more   less 

Additional Information about Gran Hotel Velazquez

Address: Calle Velazquez 62 | Barrio Salamanca, 28001 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $106 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Velazquez 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Gran Hotel Madrid
Hotel Style:
#166 Luxury Hotel in Madrid
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