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Hotel Urban

Traveler (837)
Room & Suite (456)
Video (1)
Certificate of Excellence

About

#35 of 458 hotels in Madrid
Location
Cleanliness
Service
Value
Certificate of Excellence
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed
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Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Hotel links
Visit hotel website
Hotel virtual tour

Location

Full view
100Great for walkers
Grade: 100 out of 100
698Restaurantswithin 0.3 miles
190Attractionswithin 0.3 miles
Neighborhood
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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2,375Reviews
26Q+A
100Room tips
Traveler rating
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Popular mentions
We were here over the weekend. Even before getting there the staff were helpful over email for our requests and getting us a reservation at the hotel’s restaurant even though it wasn’t available on the site. Everyone are nice, the room was great and the location great as well.
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Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel Urban
Responded yesterday
Dear Guest. Thank you for taking the time to share your experience with us. We are pleased that our team members made your visit memorable. Customer service is everything to us, and it has made our day to hear you felt our hotel was a home from home. Thank you for appreciating our location and our high standards. We would like to apologize for any inconvenience you may have experienced due to noise. Our rooms are soundproofed, and the rooms facing the street also have double glazing and double windows; but for light sleepers, we can offer a room facing our courtyard. Please don't hesitate to ask ahead of your next visit. Nevertheless, we are pleased the rest of your stay was satisfactory. We look forward to the pleasure of seeing you again on a future occasion. Kind regards, Antonio Martín, Deputy Manager
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First the good. The location! Centrally located to everything you would want to visit in Madrid. Made it super easy to walk to all the great sights. The service- lobby staff and waitstaff for breakfast were exceptional. Lobby was all glass, modern and very well appointed.
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Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel Urban
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Thank you for appreciating our location, our team and our breakfast. We are indeed located conveniently which enables our guests to easily discover other areas of our beautiful city. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are sorry for any inconvenience caused. Regarding the size of your room, we would be very happy to find you one better suited to your requirements for your next visit. Regarding the airconditioning and noise, we wish you had informed us during the stay so that our team would have found an immediate solution. Please note that we have taken note of your remarks and passed it to the relevant department. We hope that the rest of the facilities were to your satisfaction. We hope to welcome you back. Best wishes, Antonio Martín, Deputy Manager
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We spent two nights at Hotel Urban after a trip to Seville for a wedding. It was a perfect location for a very quick stay in Madrid, easily in walking distance to the Mercato San Miguel, Prado, and El Retiro. We didn't eat in any of the restaurants but had great cocktails in the
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Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel Urban
Responded 2 weeks ago
Dear MEMPWR, Thank you very much for these kind comments about your recent stay. The satisfaction of our guests during their stay is very gratifying for our team, and we are thrilled that everything met your expectations. We appreciate your mention of our central location which is deal for discovering what Madrid has to offer. Thank you again; we hope that you will have the chance to return in the future. Very best wishes, Antonio Martín, Deputy Manager
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The hotel is in a fantastic location. I can't say enough good things about the people that work in the hotel, incredibly helpful, amazing service, excellent food, and very reasonable for the location and quality of the hotel. Clean, comfortable, stylish, and well thought out.
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Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel Urban
Responded 2 weeks ago
Dear James, It was such a pleasure to receive your kind review of your recent stay. Thank you for letting us know that everything was to your satisfaction. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met! We are delighted that you intend to return on your next visit to Madrid, and we look forward to welcoming you back for another memorable stay. Best wishes, Antonio Martín, Deputy Manager
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Ticked all the right boxes for a short trip to Madrid. Great location, modern, clean and comfortable. Very helpful and friendly staff. Quite odd in terms of theme and interior design but easily overlooked. We chose to eat out for every meal so can't comment on that area.
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Response from Hotel-cmanager, Antonio Martín, Deputy Manager at Hotel Urban
Responded 2 weeks ago
Dear Giles, The opinions of our recent guests are always gratefully received. It is satisfying that our location was suitable for you. We have noted your remarks regards to the decoration style. Thank you for your kind words about our team members. All of the team look forward to seeing you again in the future. Kind regards, Antonio Martín, Deputy Manager
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PRICE RANGE
$115 - $950 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madrid urban hotelhotel urban madridurban hotel madrid
LOCATION
SpainCommunity of MadridMadridHuertasLiterary Quarter (Barrio de Las Letras)CortesCentro
NUMBER OF ROOMS
96
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