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Hotel Urban

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#19 of 447 Hotels in Madrid
Certificate of Excellence
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Hotel Urban
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1,620 Reviews from our TripAdvisor Community

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Showing 990: English reviews
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

brilliant venue and superb service. The art collection and the cutting edge architecture make the stay particularly enjoyable. Service is great -- nothing is ever too much trouble. Lorenzo in the bar was absolutely magnificent. Bravo!!.

Helpful?
Thank tom e
Gold Coast, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Urban Madrid is a visually stunning hotel situated centrally in the city with The Prado and many of the main tourist sites in easy walking distance. It's a beautiful hotel with very interesting decor including artifacts from Papua New Guinea. I chose a mini-suite which was spacious and lavish. I loved the deep jetted spa bath after the days... More 

Helpful?
Thank Luke O
Tel Aviv District, Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

If you have only a few days in Madrid this the hotel to be in! Located right in the center of the city and a walking distance to all the best attractions. The hotel is top class with a great breakfast before and an awesome bar at the top floor. The rooms are modern and elegant, equipped with everything you... More 

Helpful?
Thank ohadjourno
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Urban hotel locates in the central of City! I stayed 5 days in Madrid. Except going to Real Madrid stadium that I have to take metro, I almost can walk to every famous place in 30 mins for site-seeing!! Facilities and staff in hotel are very nice, i love & missing this modern hotel!

Helpful?
Thank Simon A
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear Guest, Thank you for your review and kind words. I am so pleased that you had a great stay with us. We look forward to welcoming you soon, We stay at your disposal, Best wishes Antonio Martín Assistant Manager More 

Madrid, Spain
1 review
5 of 5 stars Reviewed 4 days ago NEW

In a sentence, this hotel is magnificent. A truly unique and exceptional hotel right in the heart of the monuments, vibrancy and colour of Madrid. Not only is the building and its interiors impeccable, but it's staff are professional and diligent, nothing and I do mean nothing was too difficult. Maria and Fernanda (I do hope I have this right)... More 

Helpful?
Thank robbiedevlin1
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for choosing us for your stay in Madrid. We are delighted to know that our staff was helpful and friendly with you during all your stay, and you loved our location and rooms,. I will extend the congratulations to Fernanda, Maria y Joser and of course to the entire staff Please,... More 

Hong Kong, China
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We liked everything about this hotel. They showed us a choice of rooms on arrival; ours was a deluxe room facing onto the main street, with a big picture window. But not noisy at all. The room was a little bit small, but very comfortable. The rooftop bar is very nice - we used it a few times. Also terrific... More 

Helpful?
Thank hg4r
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

liverpool
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 4 nights with a friend to celebrate special birthdays. When we arrived we had been placed in a double room and not the twin we had booked, The man on the reception desk apologised and had us moved to a twin suite faster than we could imagine. One evening we were woken by noise from the roof top... More 

Helpful?
Thank berniebob
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel Urban is an unique hotel. Everything is top notch. The staff is wonderful and very professional. the Maitre D Mr. Hicham was particularly charming and very helpful. The service was impeccable. Great location near shops, cafes and nightlife. I highly recommend this hotel.

Helpful?
Thank mdelapaz21
DireccionDerbyHotels, subdirector at Hotel Urban, responded to this review

Dear Guest, Firstly, I would like to thank you for choosing us for your stay in Madrid. We are delighted to know that you have an excellent stay and our staff was helpful and friendly with you, I will extend the congratulations to Hicham. Please, do not hesitate to visit us in the future; we will be pleased to welcome... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We came over for three days stay going to Barcelona Wednesday, the hotel service, bar, all excellent. The best was the Breakfast in the morning Sit down service and it was truly FIVE STAR. The staff was very pleasant and helpful. Highly recommend this place.

Helpful?
Thank Groyp
DireccionDerbyHotels, subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

Manchester
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed with my partner and daughter and found the hotel to be excellent in every way. Great interior decor , stylish , modern and very clean . Relaxed atmosphere and all the staff are extremely helpful . Absolutely loved it , great city centre hotel would definitely stay again !

Helpful?
Thank Michea1a
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for choosing us for your last stay in Madrid. We are really glad to know that you had a pleasant stay with us and we thank you for your kind comments and remarks about our service. We hope to host you soon, Kindest regards Antonio Martín Assistant Manager More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 

Additional Information about Hotel Urban

Address: Carrera de San Jeronimo, 34, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Huertas
Price Range: $190 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Urban 5*
Number of rooms: 96
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel Madrid
Hotel Style:
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#15 Luxury Hotel in Madrid
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