Hotel Urban
Carrera de San Jeronimo, 34, 28014 Madrid Spain
Enter dates to see prices
Full view
View all photos (1,545)1,545
Room & Suite (296)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Hotel direct offer!20% discount
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#40 of 505 hotels in Madrid
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.3
Travelers' Choice
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
864Restaurantswithin 0.3 miles
238Attractionswithin 0.3 miles
Carrera de San Jeronimo, 34, 28014 Madrid Spain
Name/address in local language
E-mail hotel
Getting there
SevillaMadrid Metro3 min
Banco de EspañaMadrid Metro6 min
Rental CarsSee rental cars from $24/day
2905Reviews26Q+A100Room tips
Reviews
Traveler rating
- 1,975
- 639
- 182
- 72
- 37
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
A design and central hotel with a very nice decor, especially in the reception and public areas; my room is more soberly decorated, but elegant. The staff are very professional and friendly. The only negative point during this stay was the poor soundproofing in the room : every evening I heard neighbours talking, coughing and groaning.
Read more
Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
This was the second time I’ve stayed at this property. It’s a fantastic location, steps from the Puerta Del Sol- and very walkable, even with the current construction projects in the area. The welcome glass of cava is a nice touch, as are the roses in the rooms. Rooms are quiet and private, with just the right touch of amenities- robes & slippers, thick towels, great water pressure, a comfortable bed, lux linens, and best of all a complimentary mini-bar! I enjoyed doing some yoga in the fitness room, which is small- but efficient. The pool was closed during my stay. It would be nice if they heated it, but apparently it’s only a seasonal use pool. I also enjoyed the complimentary African museum in the basement, with its many interesting relics. My rate included breakfast, which was excellent as well. Top notch service, and delicious food choices. The staff is very friendly and highly accommodating. I will definitely be back to Urban should my travels take me to Madrid again!…
Read more
Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Hotel Urban
Responded Feb 14, 2023
Dear Sarah, Thanks for this review. We are always glad to welcome returning customers, and we are thrilled to know that everything was to your satisfaction and you found your room to be so comfortable. We are also delighted that our breakfast offering met your expectations and that you were able to make use of our fitness facilities. We all hope that we may have the pleasure of welcoming you back in the future. Best wishes, Xavier Gener, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel with good facilities, very friendly and attentive staff, quiet but at the same time central, close to the main attractions, museums and countless restaurants, bars and cafes. We really enjoyed our stay.
Read more
Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Loved this hotel. Great staff. Beautiful facilities. Fantastic roof bar and terrace. Clean rooms, quiet, delicious breakfast. Stellar staff from the front desk to the waiters, etc. Terrific location near many sights. A quality hotel and a wonderful experience.
Read more
Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent place to stay at as the big 3 museums were all within walking distance. Numerous places to eat (tapas and restaurants) and shop at were within walking distance of 5-10 minutes. The front desk staff and the bellmen were all very friendly and extremely helpful. Hotel was clean, room was very functional, bathroom in my room was a very good size, internet worked well.
Read more
Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Hotel Urban
Responded 2 weeks ago
Dear Paolo, Thank you for this positive review of your stay. We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our convenient location. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts. We hope to welcome you back. Best wishes, Andreu Canals, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is the the finest in Madrid. Perfect, safe location. Outstanding service from the doorman, desk clerks, restaurant staff and rooftop bar staff. Loved the art work throughout. We were warmly welcomed with a glass of bubbly cold Cava. Beautiful room looking out the internal art gallery with fun electronic curtains and spa bath with glass see through to the bedroom. Bed was luxurious. Highly recommend it; you won’t regret it! PS the music is loud on the rooftop bar but a lot of hip young people were hanging out there having fun so would not want to spoil it for them!
Read more
Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Hotel Urban
Responded 2 weeks ago
Dear Guest, Thank you for the time you have taken to review your stay. We are thrilled to hear that you found our location to be perfect and safe, and that you appreciated the outstanding service provided by our staff. It's great to know that you enjoyed the unique art collection throughout the hotel and the luxurious room with its fun electronic curtains and spa bath. Your kind words about our rooftop bar and its lively atmosphere are also much appreciated. Regarding the music at the rooftop bar, we understand that it might not be to everyone's taste, but we are glad that it created a fun atmosphere for our younger guests. We hope that it did not cause any inconvenience during your stay. Once again, thank you for your high recommendation, and we look forward to welcoming you back in the future. Best regards, Andreu Canals, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a nice hotel!! The breakfast is fantastic along with the service since the minute you enter the hotel!! The food is so fresh and delicious! The have options for pillows in case you are not happy with the ones provided. Great location also! Walking distance to the most iconic areas of Madrid.
Read more
Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Hotel Urban
Responded 2 weeks ago
Dear Guest, Thank you for your kind review. The satisfaction of our guests during their stay among us is very rewarding, and your kind comments about our team are appreciated. We work hard to ensure that we deliver the best service and always meet your expectations. It is also great to know we were able to tempt your taste buds with the wide selection on offer at breakfast. We look forward to welcoming you back in the future. Kind regards, Andreu Canals, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Urban was amazing from the moment we arrived to the time we had to leave. We were welcomed with a cold glass of Cava. We arrived ahead of scheduled time and they took our bags and made us comfortable while we waited and then they even got us to our room early. The staff went above and beyond to make sure every need was met. Cebo restaurant was the most amazing food experience we have ever had. We highly recommend.
Read more
Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Hotel Urban
Responded 2 weeks ago
Dear Jordana, Thank you for sharing your review. We are pleased that you had a pleasant stay and that our location met your expectations. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Your positive feedback inspires us to continue with our efforts. Moreover, we are delighted that we are able to provide you with a great dining experience. We look forward to seeing you again. Best regards, Andreu Canals, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about the hotel was spot on. Great location, so walkable to most of the key attractions in central Madrid. Lovely breakfast, with extremely attentive (but not fussy) staff. Excellent room and bathroom. Terrace bar and cocktail bar both lovely too.
Read more
Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Hotel Urban
Responded 2 weeks ago
Dear Harry, Thank you for your positive review. Your positive feedback is truly rewarding for our dedicated team members who work hard to make every experience a memorable one. We also appreciate your highlight of our high standards and prime location that helped you make the most of your stay. We look forward to a return visit from you in the future. Best wishes, Andreu Canals, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the hotel a few times and the stay has always been amazing! Room service, amenities and overall service is top notch! They have a rooftop swimming pool and a bar which has great views.
Read more
Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Hotel Urban
Responded 2 weeks ago
Hi there, Thanks for reviewing your visit. We are pleased that you had an enjoyable stay and that the service delivered by our team lived up to your expectations. We believe a comfortable bed and a great night's sleep are high up on the list of priorities of our guests and we are glad we were able to exceed your expectations. Furthermore, we are delighted that you enjoyed our pool facilities. We look forward to welcoming you back. Best regards, Andreu Canals, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$227 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madrid urban hotel, hotel urban madrid, urban hotel madrid
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
96
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL URBAN - Updated 2023 Prices & Reviews (Madrid, Spain)
Frequently Asked Questions about Hotel Urban
Which popular attractions are close to Hotel Urban?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.2 miles), Calle 365 Callejón Secreto (0.10 miles), and Fox In A Box Madrid (0.3 miles).
What are some of the property amenities at Hotel Urban?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Urban?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Urban?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Urban?
Conveniently located restaurants include Grama Lounge, Steakburger Gran Vía 16, and Pizzart Luchana.
Are there opportunities to exercise at Hotel Urban?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Urban have airport transportation?
Yes, Hotel Urban offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Urban located near the city center?
Yes, it is 0.2 miles away from the center of Madrid.
Are any cleaning services offered at Hotel Urban?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Urban?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.