We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Urban

Show Prices
#20 of 448 Hotels in Madrid
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Urban
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,649 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,006: English reviews
Frankfurt, Germany
1 review
5 of 5 stars Reviewed 2 days ago NEW

Urban has a great location in the center of Madrid, nice comfortable rooms, great beds with plenty of pillows and great bathrooms! The rooftop bar is wonderful, great views in every way. I am sure I will be back.

Helpful?
Thank jmoessner
Coral Gables, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Urban is definetely my hotel in Madrid. Best location impossible, walking distance to Museo del Prado and Puerta del Sol or Plaza Santa Ana at the same time; nicest staff in business; great rooms... A trendy bar, a very good restaurant... You name it. I have been offered free nights in other hotels and I always end going back to... More 

Helpful?
Thank leoaranguibel
London
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

The Urban hotel is an icon among Madrid’s hotels projecting modernity through a dramatic use of materials and roomscapes. Reception staff demonstrated a skilled informality which was both welcoming and professional. The breakfast manager was particularly impressive ensuring a quality start to the day. A question though - should the parents of a child watching a video on a tablet... More 

Helpful?
1 Thank BinksLondon
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Again, I would like to thank you for letting us know your feedback about your experience with us. It is really important for us knowing our guests’ opinions in order to improve our services. Please, be sure that your comments will be kept in mind in order to correct our mistakes and provide our guest the best experience... More 

Franklin Lakes, New Jersey, United States
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I would have given 5 stars except for the fact that the rooms were not soundproof. But the hotel was beautiful and clean and the staff was lovely. Beautifully furnished and awesome artwork. Great lobby bar. Would highly recommend.

Helpful?
Thank Francine P
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

Dubai, United Arab Emirates
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The location was great, walking distance to everything. Staff were incredibly accommodating. Hotel is quite modern and comfortable. Great value for money. Only qualm is that it was noisy within the hotel on some evenings, which could be because we were on the first floor or near a maids room. Other than that, fantastic stay.

Helpful?
Thank boshra t
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear Guest, Thank you for your review and kind words. I am so pleased that you had a great stay with us. We look forward to welcoming you soon, We stay at your disposal, Best wishes Antonio Martín Assistant Manager More 

Bromley, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a birthday gift from my sister for a weekend trip to start our tour of Spain. What a hotel, it is a knockout from the minute you walk inside. Ultra modern, at first I didn't feel cool enough to be staying there. Lots of glass, mirrors, but the room itself was very comfy to sleep in. The bar... More 

Helpful?
Thank woodkendalhy
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martin Assistant manager More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely fantastic hotel! Perfect location to see all the sites and soak up Madrid food, wine and culture in a few days. Staff were all wonderful. Genuinely interested in ensuring I had a great stay. Surprise welcome bottle of cava and rose arrived in my room after arrival. Beds were one of the the most comfortable I've ever slept in.... More 

Helpful?
Thank impeccabletaste01
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager More 

Copenhagen, Denmark
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

In December 2015 I spent a weekend at Hotel Urban. It is a very nice and modern hotel in a great location in case you are interested in culture. El Museo del Prado, Museo Thyssen-Bornemisza are literally just around the corner. El Museo de la Reina Sofia in about 10 minutes walking distance. Whenever I will return to Madrid I... More 

Helpful?
Thank AlexSthlm
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

Nottingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed a drink on the roof terrace at hotel urban. This has to be the classiest place for drinks. Sophisticated and stylish whilst relaxing vibe. We had drinks we had never tried before and the waitress was able to say where the ingredients originated from and exactly what was added to the cocktail. The waiter was very friendly and... More 

Helpful?
Thank philr370
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our roof terrace and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martin Assistant manager More 

London
Level Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed at the Urban on a number of occassion and always enjoy the stay. Staff are friendly, rooms are modern and clean and facilities are decent. On our most recent stay, we had a nice room overlooking the main road, but couldn't hear any traffic, which was nice. There is some sound emitted between rooms, but nothing too annoying.... More 

Helpful?
Thank Travelbloke82
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,034 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (584)
Viewed
Hotel & Grounds (130)
Viewed
Dining (18)
Viewed
Pool/Beach Area (23)
Viewed
Room/Suite (150)
Viewed
View from Room (8)
Viewed
Bathroom (37)
Viewed
Business Center/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (213)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (429)
Viewed
Amenities (45)
Viewed
El Cielo Pool (21)
Viewed
Dining (93)
Viewed
Suite #331 (75)
Viewed
Suite Loft #538 (84)
Viewed
Superior Room #436 (43)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (14)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
Chueca
Only YOU Boutique Hotel Madrid
Chamberi
Hotel Orfila
Hotel Orfila
#1 of 448 in Madrid
5.0 of 5 stars 741 reviews
Huertas
Hotel Villa Real
Hotel Villa Real
#28 of 448 in Madrid
4.5 of 5 stars 1,345 reviews
Show Prices
Show Prices
Show Prices
Barrio de Salamanca
Wellington Hotel
Wellington Hotel
#33 of 448 in Madrid
4.5 of 5 stars 1,194 reviews
Huertas
The Westin Palace Madrid
Centro
Hotel Indigo Madrid - Gran Via
Show Prices
Show Prices
Show Prices

Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 

Additional Information about Hotel Urban

Address: Carrera de San Jeronimo, 34, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Huertas
Price Range: $194 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Urban 5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Cancelon, World Independent Hotel Promotion, Orbitz, Cheap Tickets, HotelTravel.com, Travelocity, Agoda, Odigeo, Priceline and Jetsetter so you can book your Hotel Urban reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel Madrid
Hotel Style:
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#15 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay