We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Petit Palace Arenal

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Petit Palace Arenal
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

671 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 195: English reviews
Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in the Petit Palace Arenal hotel for two nights. We are a family of 2 + 4 kids and booked one room for 6 which was great. Two bunk beds and one double bed, two bath rooms and plenty enough space. Friendly staff, A/C, wifi, all you need. Most of all the hotel is located really in the... More 

Helpful?
Thank DaphSem
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you so much for your reservation and for your review. We are more tan happy Reading your lines and nowing we were part of a great experience. I do really hope to be able to receive you and your family very soon. Warm regards. Trinidad Lopez. Front desk manager More 

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a wonderful time at the petit palace. Location is very central. Very pleasant and helpful staff. Since we have one child gluten free diet we appreciated the stay extra for the good care during breakfast (special thanks to Lucena!). When we return to Madrid petit palace will be the place to be.

Helpful?
Thank jigli
Trinidad L, Director de Recepción at Petit Palace Arenal, responded to this review

Dear guest; Thank you for choosing our hotel and for sharing your feedback about your stay in Tripadvisor. We are very proud reading your lines and knowing you enjoyed your stay and we were part of a great experience. I hope to be able to welcome you back very soon again. Best regards. Trinidad Lopez. Front desk manager. More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Petite Palace Hotel in Arenal, by "La Puerta del Sol", a wonderful 3-stars hotel that certainly deserves a higher ranking, closed to all local business, entertainment, great restaurant's and within walking distance of "El Sol" Metro and train station, what else can you ask for ? We stayed at this charming little hotel for 2 nights on our last recent... More 

Helpful?
Thank A TripAdvisor Member
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for making us so happy reading your lines about your stay in our hotel. We are glad to know we were part of a great experience and knowing about our guests are coming back for more tan once is the best of our motivations. I hope to be able to receive you again very soon. Warm... More 

Costa Blanca, Spain
1 review
3 of 5 stars Reviewed July 16, 2016

Nice hotel, great location and cellar has lots of character. Most of staff very friendly and helpful. Good selection at breakfast but missing simple things like sliced bread and if you have a hot selection maybe bacon?

Helpful?
Thank stephenrbaker
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for choosing our hotel for your stay in Madrid and for sharing you feedback on internet. We are very happy knowing you enjoyed our location and our staff was helpfull and friendly enough during your stay. I take the option to inform you we do always have sliced bread at breakfast and almost everyday we do... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

I visited this hotel for 3 nights from June 31st 2016 for pride. The location was fantastic and could not be faulted. Very central 50yards from sol metro. The staff were very friendly, room was v clean and spacious and the breakfast was also a pretty good buffet style breakfast. However, we chose this hotel because it said it had... More 

Helpful?
Thank Snimps
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest, Thank you for your reservation and for taking part of your time sharing your feedback about your stay on internet. I am very sorry reading your lines about the air conditioning in your room, but let me take the oportunity to inform you there must be have a misunderstanding since our aacc is not working on the way... More 

Jundiaí, São Paulo, Brazil
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016

Nice attendants, nice rooms, clean, cozy but it's in the middle of EVERYTHING, if that's your thing. The noise doesn't enter the room cuz they have super anti noise windows and trust me, you'll need them to recover properly after a wonderful day of partying in Madrid. I recommend it forlocalization VERY MUCH.

Helpful?
Thank Ivy G
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for your reservation and for take part of your time sharing your coments on internet about your stay. We are very happy to know about your stay was great and you would recomend us. I hope to beable to welcome you back again very soon. Best regards. Trinidad Lopez. Front desk manager. More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed June 27, 2016

Extremely helpful staff in a very central and clean hotel. A pedestrianized street outside so no traffic but this is Madrid so still noisy! The city doesn't sleep! Excellent mattresses in a decent sized room. reasonable rates, didn't opt for breakfast. couldn't recommend it enough for location, just off Puerta del Sol. Staff were very friendly and always ready to... More 

Review collected in partnership with Amoma.com

Helpful?
Thank dawnl346
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for choosing our hotel for your stay in Madrid. we are more tan happy reading your feedback about your stay and knowing we have been an important part of a great experience. I do really hope to be able to receive again very soon. Best regards. Trinidad Lopez. Warm regards. More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

Small but comfortable. It is a remodeled old building. The beds are very comfortable and the bathroom complete with amenities. The only thing is that the room we stayed in hte bathroom wall is a glass door and wall. The door was unhinged and you can hear and see the shadow of the person in the bathroom. I loved the... More 

Helpful?
Thank Carla T
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for your interest in our hotel and for sharing your words about your stay on internet. We are really happy reading your feedback and knowing you enjoyed your stay with us. It is always a pleasure to have this kind of comments fro our guests. I hope to be able to welcome you back very soon.... More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

We just left from there yesterday it was a VERY nice apartment everything was great but person from front desk not really friendly she should to be more nice. The location is great very easy to go around everything.

Helpful?
Thank Martha x
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; thank you for your reservation in our hotel and for taking part of your time sharing your experience with all tripadvisor community. I am really sorry for what you describe about our staff since we are used to receive better comments about our desk colleagues. I do really hope to be able to receive you again very soon... More 

1 review
5 of 5 stars Reviewed June 16, 2016

Perfect location. Realy close of the metro station, puerta del sol, palacio real and plaza mayor. many good restaurants arround including the Mercado San MIguel. Small but very clean a new rooms! complete breakfast with hi quality food. Everyone of the crew was very kind and helpfull.

Helpful?
Thank Sebastian H
Trinidad L, Front Desk Manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for your interest in our hotel and for taking part of your time sharing your feedback about your stay with us. We are more than happy reading your lines about your experience and we are very thankful for your nice words about our staff. I do really hope to be able to receive you again very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

304 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (157)
Viewed
Room/Suite (37)
Viewed
Bathroom (26)
Viewed
Dining (16)
Viewed
Hotel & Grounds (15)
Viewed
View from Room (13)
Viewed
Family/Play Areas (1)
Viewed
Other (49)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (121)
Viewed
Amenities (10)
Viewed
Family Room (40)
Viewed
Dining (24)
Viewed
Standard Room (28)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Other (26)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
Centro
Petit Palace Puerta Del Sol
Centro
Petit Palace Londres
Petit Palace Londres
#138 of 447 in Madrid
4.0 of 5 stars 601 reviews
Centro
Hotel Moderno
Hotel Moderno
#99 of 447 in Madrid
4.0 of 5 stars 820 reviews
Show Prices
Show Prices
Show Prices
Centro
Petit Palace Tres Cruces Centro
Centro
Hotel Francisco I
Hotel Francisco I
#46 of 447 in Madrid
4.5 of 5 stars 1,407 reviews
Centro
Petit Palace Plaza del Carmen
Show Prices
Show Prices
Show Prices

Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Petit Palace Arenal Madrid Hotel is a hotel in the centre of Madrid perfect for romantic tripd and family holidays. Carefully refurbished in 2012, it offers the best quality and comfort. Enjoy a modern hotel between la Puerta del Sol and the Opera, with personal attention and exclusive services: free Wifi, in-room computer, press, breakfasts. ... more   less 

Additional Information about Petit Palace Arenal

Address: Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly High Tech Petit Palace Arenal)
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $70 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Arenal 3*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Odigeo, Priceline, HotelTravel.com, Agoda and Travelocity so you can book your Petit Palace Arenal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
High Tech Petit Palace Arenal Hotel Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay