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Petit Palace Arenal

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Petit Palace Arenal
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646 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Costa Blanca, Spain
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, great location and cellar has lots of character. Most of staff very friendly and helpful. Good selection at breakfast but missing simple things like sliced bread and if you have a hot selection maybe bacon?

Helpful?
Thank stephenrbaker
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for choosing our hotel for your stay in Madrid and for sharing you feedback on internet. We are very happy knowing you enjoyed our location and our staff was helpfull and friendly enough during your stay. I take the option to inform you we do always have sliced bread at breakfast and almost everyday we do... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I visited this hotel for 3 nights from June 31st 2016 for pride. The location was fantastic and could not be faulted. Very central 50yards from sol metro. The staff were very friendly, room was v clean and spacious and the breakfast was also a pretty good buffet style breakfast. However, we chose this hotel because it said it had... More 

Helpful?
Thank Snimps
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest, Thank you for your reservation and for taking part of your time sharing your feedback about your stay on internet. I am very sorry reading your lines about the air conditioning in your room, but let me take the oportunity to inform you there must be have a misunderstanding since our aacc is not working on the way... More 

Jundiaí, São Paulo, Brazil
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice attendants, nice rooms, clean, cozy but it's in the middle of EVERYTHING, if that's your thing. The noise doesn't enter the room cuz they have super anti noise windows and trust me, you'll need them to recover properly after a wonderful day of partying in Madrid. I recommend it forlocalization VERY MUCH.

Helpful?
Thank Ivy G
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for your reservation and for take part of your time sharing your coments on internet about your stay. We are very happy to know about your stay was great and you would recomend us. I hope to beable to welcome you back again very soon. Best regards. Trinidad Lopez. Front desk manager. More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed 4 weeks ago

Extremely helpful staff in a very central and clean hotel. A pedestrianized street outside so no traffic but this is Madrid so still noisy! The city doesn't sleep! Excellent mattresses in a decent sized room. reasonable rates, didn't opt for breakfast. couldn't recommend it enough for location, just off Puerta del Sol. Staff were very friendly and always ready to... More 

Review collected in partnership with Amoma.com

Helpful?
Thank dawnl346
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for choosing our hotel for your stay in Madrid. we are more tan happy reading your feedback about your stay and knowing we have been an important part of a great experience. I do really hope to be able to receive again very soon. Best regards. Trinidad Lopez. Warm regards. More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Small but comfortable. It is a remodeled old building. The beds are very comfortable and the bathroom complete with amenities. The only thing is that the room we stayed in hte bathroom wall is a glass door and wall. The door was unhinged and you can hear and see the shadow of the person in the bathroom. I loved the... More 

Helpful?
Thank Carla T
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for your interest in our hotel and for sharing your words about your stay on internet. We are really happy reading your feedback and knowing you enjoyed your stay with us. It is always a pleasure to have this kind of comments fro our guests. I hope to be able to welcome you back very soon.... More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

We just left from there yesterday it was a VERY nice apartment everything was great but person from front desk not really friendly she should to be more nice. The location is great very easy to go around everything.

Helpful?
Thank Martha x
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; thank you for your reservation in our hotel and for taking part of your time sharing your experience with all tripadvisor community. I am really sorry for what you describe about our staff since we are used to receive better comments about our desk colleagues. I do really hope to be able to receive you again very soon... More 

1 review
5 of 5 stars Reviewed June 16, 2016

Perfect location. Realy close of the metro station, puerta del sol, palacio real and plaza mayor. many good restaurants arround including the Mercado San MIguel. Small but very clean a new rooms! complete breakfast with hi quality food. Everyone of the crew was very kind and helpfull.

Helpful?
Thank Sebastian H
Trinidad L, Front Desk Manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for your interest in our hotel and for taking part of your time sharing your feedback about your stay with us. We are more than happy reading your lines about your experience and we are very thankful for your nice words about our staff. I do really hope to be able to receive you again very... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016 via mobile

Great Hotel! Clean and good diez Rooms!! Perfect if you come with a Group of friends who will like to go out. Bars and nightclubs near THE area. Puerta de sol a couple of feet away. Several shopping areas and restaurants. Great Location and service. Family friendly

Helpful?
Thank Ana P C
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear Guest; Thank you for your reservation in our hotel and for taking part of your time sharing your feedback on internet about your stay with us. Thank you for making us so happy Reading your lines. I hope to be able to receive you again very soon. Best regards. Trinidad Lopez. Front desk manager More 

1 review
4 of 5 stars Reviewed June 13, 2016

Nice hotel, attentive staff, good location, great shower. Buffe tbreakfast efficient and well stocked. Hotel elevator a bit slow and often better to just walk downstairs. I would return to this property.

Helpful?
Thank WAYNE K
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear guest; Thank you for your interest in our hotel and for sharing your feedback about your days with us on internet. We do really appreciate your lines about our staff and we are more Thank happy knowing you would come back again. I hope to be able to receive you again very soon. Best regards. Trinidad Lopez. Front desk... More 

2 reviews
5 of 5 stars Reviewed June 11, 2016

Small but comfortable room, nice design of halls, polite recepcion. In front of the building is a night club with very well dressed public )) 5 minutes on foot are Opera and the garden near Royal Palace. Very nice place for walking in the evening with friends or/and bottle of something. There was one thing that i don't like -... More 

Helpful?
Thank Konstantin S
Trinidad L, Front desk manager at Petit Palace Arenal, responded to this review

Dear Guest; Thank you for your reservation in our hotel and for taking part of your time sharing your feedback with all Tripadvisor users. I am sorry for what you describe about your windows and hope you were able to let us know during your stay in order to give us the option of offering you our best options. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Petit Palace Arenal Madrid Hotel is a hotel in the centre of Madrid perfect for romantic tripd and family holidays. Carefully refurbished in 2012, it offers the best quality and comfort. Enjoy a modern hotel between la Puerta del Sol and the Opera, with personal attention and exclusive services: free Wifi, in-room computer, press, breakfasts. ... more   less 

Additional Information about Petit Palace Arenal

Address: Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly High Tech Petit Palace Arenal)
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $68 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Arenal 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
High Tech Petit Palace Arenal Hotel Madrid
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