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Petit Palace Madrid Aeropuerto Hotel

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Petit Palace Madrid Aeropuerto Hotel
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511 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed last night in the family room for 7! Super king size bed and 4 singles - they also put a travel cot in for us. Friendly staff, would stay again. Good for the money 140 euros! Could maybe do with updating a little and small things like a light socket was hanging off and cracked tiles etc.

Helpful?
Thank Antandchar M
Galway, Ireland
1 review
5 of 5 stars Reviewed 6 days ago NEW

We got in late and rang hotel and was picked up at airport it was to have no stress at airport. We were in late and hungry and the only thing they had in the hote was a machine ful of goodies. Being a celiac it was of no use to me. I would have loved to have a coffee... More 

Helpful?
Thank demcryan
Long Valley, New Jersey, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The room was very clean and modern. Excellent Wifi. The breakfast was extra-fee but it was worth it. Lots of different fruits, cereal, hot breakfast, breads, deli, juices, coffee and tea. It's located on a residential area and very safe. We walked to a local Italian restaurant. The front desk people and bus transportation were very friendly and helpful.They also... More 

Helpful?
Thank Silvana C
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Family of 9, great affordable clean rooms close to airport with complimentary shuttle. Bunk beds were harder for older adults, but worth price for large family. Comfortable rooms and English speaking front desk. Parking 10 euros per car.

Helpful?
Thank Debbie B
José Manuel C, Front Office Manager at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Debbie, Many thanks for taking the time to leave your kind words following your recent stay at our Petit Palace Madrid Aeropuerto. It's wonderful to know that you enjoyed our free shuttle service to the airport and that the room was comfortable. We do take great pride in the genuine service and hospitality we provide all of our guests... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok Hotel. The receptionist could well have been more welcoming (first impressions...) but check in went ok. The swimming pool was nice but check the opening hours. The extra beeds for a family of four was not safe - bunk beds with no security. Otherwise ok - but small room for 4 (but ok for a nights stay).

Helpful?
Thank TimPedersen76
José Manuel C, Front Office Manager at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay with us. Your feedback is particularly significant to us as it helps us to develop the services and facilities that we provide. I was sorry to read that you didn't feel comfortable in your room. We have a wide selection of styles, shapes and... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Small and efficient. Includes a shuttle from / to the airport. Located in a calm area. Stuff are so nice and can 've very helpful especially for those who are visiting the city for the first time. I recommend it for couple days only.

Helpful?
Thank Rony H
José Manuel C, Front Office Manager at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Rony H, Thanks for sharing your review following your recent visit to our Petit Palace Madrid Aeropuerto. It is delightful to know that you had found the location noteworthy; and you felt comfortable with the staff and services provided, this feedback is most appreciated. All of us are delighted to do the best for our guest. It would be... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked two family rooms for a one night stay. We would definitely book again. Hotel staff are very polite, friendly and helpful, my children even got a hotel mascot teddy bear. Room clean and tidy, everything you need. We used the shuttle bus back to the airport, it was very quick and easy.

Helpful?
Thank A TripAdvisor Member
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear guest: Thank you for your nice review and for your time. We are very glad to hear from you that you and your family enjoyed our petit palace experience. We would like to see you soon. Best regards Jose Castillo Manager Jose.castillo@petitpalace.com More 

Galway, Ireland
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed one night en route to Santiago. Very convenient for airport with free shuttle service. Staff were very friendly and helpful. Made recommendations for out trip into the city centre for dinner. It was 33 degrees at 11pm but out room was a very welcome cool ... air con top notch. I don't know what people were complaining about... you... More 

Helpful?
Thank SharonE38
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear guest: Thank you for your review and for share with everyone your Petitpalace experience. We are glad to hear from you that relation price/ quality services was very good for you. Everyday we are working to get this target and our team will be satisfied with your review. We would like to see you soon Best regards Jose Castillo... More 

Dubai, United Arab Emirates
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for one night. Was okay but no tea coffee making facilities in room and apparently at weekend restaurant and bar are closed so you can't get food - only get what's in the vending machine. Beds were comfy . Bathroom okay. Had a fancy spa shower. Could have done with a good clean.

Helpful?
Thank 489Izzy56
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear guest: Thank you for your review and for your time. We are glad to hear from you that you liked our room and our bathroom. There is no coffe facilities in our rooms, and our cafeteria opens from 20.00 to 24.00 working days. Best regards. Jose Castillo Director jose.castillo@petitpalace.com More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 23, 2016

Great room and bathroom!! Very close to the airport (5-10 minutes!!). Quiet neighborhood and about 7 different restaurants within a short walk. Staff were great and like that the was a FREE shuttle to the airport. Didn't get a chance to try the buffet although it smelled great on my way out. Didn't get to take advantage of the pool... More 

Helpful?
Thank jessicatemp999
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com More 

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Near Petit Palace Madrid Aeropuerto Hotel

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Petit Palace Madrid Aeropuerto is 5 minutes from Madrid-Barajas airport. It offers a free shuttle service with limited hours. Hotel amenities include a swimming pool and a seasonal outdoor terrace, gym and sauna access. Rooms include a laptop and free Wi-Fi is available in all areas. Rooms at the Madrid Aeropuerto have elegant modern decor and hardwood floors. They all include 26-inch LCD satellite TV, air conditioning/ heating, minibar and a free laptop safe. All bathrooms are fully equipped and include hydro-massage shower and toiletries kit. Guests can have a buffet breakfast and there is a coffee machine with varied pastries throughout the day, for an extra cost. The cafeteria and room service are available during limited hours. The hotel has covered parking for guests with special rates for longer stays, 3 meeting rooms with Internet access and two free Internet access points for clients. IFEMA Trade Fair Centre and Palacio de Congresos are just 5 km from the Petit Palace Madrid Aeropuerto. Alameda de Osuna Metro station is just 300 metres away, and connects you to Madrid city centre in around 20 minutes. Real Madrid's training grounds at Valdedebas are 5.8 Km away. The shuttle service to the airport runs every day from 06.00 To 11.00 And from 20.30 To 23.00. Guests must call the hotel upon arrival at the airport. The parking costs 7.50€ Per day TAX Incl. Reservation is needed. ... more   less 

Additional Information about Petit Palace Madrid Aeropuerto Hotel

Address: Calle Galeon 25, 28042 Madrid, Spain (Formerly High Tech Madrid Aeropuerto Hotel)
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: $59 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Madrid Aeropuerto Hotel 4*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#137 Luxury Hotel in Madrid
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