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Petit Palace Ducal Hotel

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508 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Los Angeles, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Modern hotel with nice beds, room was a little small but comfortable. Very nice staff that were very helpful to find restaurants in the area. Free Wifi, nice simple but good breakfast. Located in the gay area with many bars and restaurants nearby.

Helpful?
Thank Scott K
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Scott, First of all I would like to thank you for trusting Petit Palace. We deeply appreciate your good comments about our room. As you coud prove we have new matress that makes your rest more confortable. We also appreciate your good comments about our staff and location. From Petit Palace Hotels we are working day by day to... More 

Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Great location, just off the Gran Via with lots of shopping, restaurants and cafes. The breakfast is fantastic with a great range of food, juices and coffee. It's clean but a bit small. We had the 4 person room and the window faced a concrete wall.

Helpful?
Thank TaniaProsdocimo
Alfredo T, Director General at Petit Palace Ducal Hotel, responded to this review

Dear Taniaprosdocimo Thank you for taking your time in let a comment. As you say, we have a privileged location in the center of Madrid, close enough to visit by foot the most important places in the city. About our breakfast, we always try to have great variety and quality in order to satisfy all our guests. We are also... More 

Miami, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

the location of the hotel is perfect because its right in front of a bunch of great stores and the main plaza which has almost everything, the staff were always helpful and offered us anything we needed to make our stay as perfect as can be.

Helpful?
Thank abelari2000
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Abelari. Thank you for the great review of our hotel! We are glad that you enjoyed the perfect location that we have and many thanks for the mention that you make about our staff. It is very important for us to be always helpful for our guests. We hope to see you son in your next visit to our... More 

1 review
5 of 5 stars Reviewed 1 week ago

The rooms were well designed, and I love how pet-friendly this hotel is. I brought my dog with me and they had a pet bed and bowls all ready for him. The central old-fashioned elevator is very striking, and I loved how close this hotel is to a lot of wonderful restaurants and great sites in Madrid.

Helpful?
Thank Caitlin W
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Caitlin. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very son We know how importan are for our guests his pets and if it is important for you it is important for us. Thanks again and best regards. Isabel R. More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Old but renovated building, good, clean rooms and bathroom, elevator working properly, had a room on a 4th floor, in the hart of the city, not to loud, though. Magnificient (!) breakfast - freshly squiezed orange juice, fresh fruit, fresh vegetables - home made pastry, any coffee on demand from the bar, did not expect that, good morning start. Only... More 

Helpful?
Thank Stojan L
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Stojan. Thank you for your time and for your kind comments. We are glad that you enjoyed the excellent location of the Hotel and that the treatment received from our staff was helpful. We hope too see you again in your next visit to our city. Thanks and best regards. Isabel R More 

Dubai
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Pros: Room is clean, space is very good, wardrobe space is perfect, good size mini bar but we did stock it with our own brought around the corner. 😜 top floors help drown out the noise as the street is busy but the location is FANTASTIC! Unbelievable eats around here. The staff get top stars! You are here to be... More 

Helpful?
1 Thank Fabianthomas
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear FabianThomas. Thank you very much for your time and for your kind comments. We are happy that you enjoyed the excellent location and other services of the Hotel. Thank you for mentioning so positively our staff. We hope to see you soon in your next visit to our city. Thank you again and best regards. Isabel R. More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

I recently stayed in this hotel for a long weekend. I have been going for many years now. The hotel is very centrally located, on the corner with Calle Hortaleza and Gran Via. The staff is extremely friendly and accommodating. Please make sure you book a room with a terrace overlooking Calle Hortaleza and Gran Via. The hotel is a... More 

Helpful?
Thank andreaplatania
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Mr. Platania, First of all I would like to thank you for sharing your opinion with the rest of users. We appreciate your good comments about location and our staff. From Petit Palace we are working to make better your stay day by day. We hope you come back to enjoy again the Petit Palace experience. Best regards. More 

Miami, Florida
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

The good: This hotel is in a great location. 5 sec from la Gran via. We loved the location. It is clean and a descent place to stay. The bad: we stayed 7 days in July and the AC did not work properly. It was very, very, very hot in our room. We asked the front desk to send someone... More 

Helpful?
Thank Luis S
Alfredo T, Director General at Petit Palace Ducal Hotel, responded to this review

Dear Luis Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. normally we offer to change the room, sorry... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We found this gem of a hotel because where we were staying didn't have a room for one more night. We were so disappointed but when we went to Petite Palace we were delighted and wished we had stayed longer. Staff were amazing. The best part of our stay was the comfort of the room and incredible bed. 5 stars... More 

Helpful?
Thank Blanca L
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Blanca L. Thank you for your time and your kind commnets. We are glad that you enjoged your stay with us. We really hope too see you son in your next visita to our city. Thanks you again and best regards Isabel R. More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

This hotel is conveniently located near the Gran Via metro station, but the reality is it is so central to all the tourist sites that you can walk to most of them. The staff at the desk are friendly and very helpful. When the lift broke down for a short time they offered us the use of the service lift,... More 

Helpful?
Thank Monty2016
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Monty2016. Thank you for your time and feedback. We are happy that you enjoyed your stay with us and that the excellent location of the Hotel and our newly renovated beds were to his liking. We hope to see you on your next visit to Madrid. Please next time ask in reception for a kettle we are 24 reception... More 

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Staying in Chueca

Neighborhood Profile
Chueca
Chueca is the hip, gay neighborhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
3* Hotel Petit Palace Ducal enjoys a wonderful location in Chueca, the heart of Historic Madrid. Guests of Hotel Petite Palace Ducal will find excellent shopping opportunities, fine dining experiences, theatres, cinemas, art galleries, museums and tourist attractions including Prado Museum, Plaza de Cibeles and the Thyssen Museum all within easy reach either on foot, by tram, bus or metro. Offering great value for money, services, facilities, amenities with contemporary comfortable high tech guestrooms the 3* Hotel Petite Palace Ducal makes the ideal choice of hotel for your next stay in Madrid. For a good deal and a memorable visit book the lovely 3* Hotel Petit Palace Ducal today.The 3* Hotel Petit Palace Ducal features contemporary guestrooms fully equipped with everything required for a wonderful stay in Madrid with bathroom featuring hydromassage shower, PC, exercise bike, valet press, complimentary internet WIFI free, air conditioning, heating, seating, writing desk/dressing table, in room safe, satellite tv, direct dial telephone. Extra bedding, linen, towels, infant cots and ironing facilities are available on request. All guestrooms enjoy views of surrounding areas.24hr reception, currency exchange services, housekeeping, maid services, safety deposit box (reception), newspapers, smoking rooms, air conditioning, heating, disabled access/facilities, family rooms, tourist information services, conference/meeting rooms with media technology, parking nearby, complimentary business centre services in public areas, complimentary WIFI internet access, business services including wake up call, postal, fax, copying and printing, group bookings welcome. Some services will incur local charges. ... more   less 

Additional Information about Petit Palace Ducal Hotel

Address: C/ Hortaleza 3 | (Esquina C/ Gran Via 26) Chueca, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Chueca
Price Range: $71 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Ducal Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Petit Palace Ducal Madrid
Hotel Petit Palace Ducal
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