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Petit Palace Ducal Hotel

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Petit Palace Ducal Hotel
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545 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Antwerp, Belgium
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice breakfast and friendly staff. The reception area and the common floors are basic but the room was a nice surprise. Room was spacious and clean. A good adress price/quality/location In the city center of Madrid.

Helpful?
Thank mhdeclercq
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

It's clean, the staff is great and all speak English. The accommodations are adequate...probably above average for not paying a fortune in Madrid. It's located step away from Gran Via - a very busy touristy shopping street. So, maybe for some that is good, some bad. But the hotel is situated in a central part of the city. We could... More 

Helpful?
Thank Spencer B
Isabel R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Spencer. Thank you for your time and for your kind comments. We are glad that you enjoyed your stay with us and the excellent location of the Hotel. Especially thanks to your mention making abour our staff. We hope to welcome you son on your next stay in Madrid. Thanks again and best regards. Isabel R. More 

Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at Ducal before and you get value for money. Never tried the breakfast though because it is more fun to visit the many cafees in the area. Staff is friendly and they almost all speak english. Rooms are big and clean. Bathroom is awesome. Location is perfect. Close to Chueca and the shopping street Fuencarral. You can... More 

Helpful?
Thank René B
Alfredo T, General Manager at Petit Palace Ducal Hotel, responded to this review

Dear René B Thank you for your time and your kind comments. We are glad that you enjoyed your stay with us and that the excellent location, and our staff was to your liking. We hope too see you son again in your next visit to our city. an do not forget to take our Buffet breakfast Thank you again... More 

Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights on business. Service at the desk was friendly but very slow. The hotel has an old timey style elevator which looks good but feels like on jump and its crashing down, When entering my room i was really disappointed, not only was it tiny, but the layout was horrible. Very big bed that takes al the space... More 

Helpful?
Thank Oded R
Isabel R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Oded. Thanks for your time. We are happy that you enjoyed the location of the Hotel and breakfast. We are located in an old building and in the space reduced that have we not have a gym but there is one very close which makes a special offer for our customers. We are sorry that you don´t like the... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

I loved the hotel location, downtown, close to Gran Via subway station. The staff is very friendly. After checking in I had to carry my heavy luggage 4 floors because the elevator was not working. This is an old building, with a very old elevator system. If someone leaves the door open in some floor, the elevator will not work.... More 

Helpful?
Thank Giovanni S
Granada, Spain
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We had a very pleasant stay at the Petit Palace Ducal Hotel in Madrid. The location is great, right in the city center, with lots of places to visit just a short walk away. The room was very nice and clean, even though it was a little on the small side, and we had great views from our 6th floor... More 

Helpful?
Thank moodified
Isabel R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear customer. Thank you for your time and your kind comments. We are glad that you enjoyed your stay with us and that the excellent location, cleanliness, and our staff was to your liking. We hope too see you son again in your next visit to ur city. Thank you again and best regards . Isabel R. More 

London, UK
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had an enjoyable 3-night stay in a superior room at this hotel. Good points: location; extremely helpful and friendly staff; clean; comfortable bed; our top floor room had small terrace. Not so good: air con was erratic (not good in 38 degree heat); decor is looking tired. Bad: creaking floorboards from next floor room so loud that I was... More 

Helpful?
Thank haute-epoque
Isabel R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear haute-epoque Thank you very much for your reservation in our hotel and taking the time to comment your experience with us on the internet. We are pleased that our location and service staff were your liking. I regret the lines about the air conditioning and the noise of your room; I hope you let us know your comments during... More 

Croydon, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great place to stay as there are many places to visit a short walk away. The location also provides lots of restaurants, bars and shops. The staff were very friendly and extremely helpful with our stay and luggage. Would recommend for a short break.

Helpful?
Thank Suzanne K
Alfredo T, Director General at Petit Palace Ducal Hotel, responded to this review

Dear Suzanne K Thank you for the great review of our hotel! We are glad that you enjoyed the perfect location that we have and many thanks for the mention that you make about our staff. It is very important for us to be always helpful for our guests. We hope to see you son in your next visit to... More 

Bucharest, Romania
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 8, 2016

Located in a rather noisy area, but it`s really in the heart of the town. Good breakfast and good sleep, the stuff is friendly and helpful. The beds are comfortable but the rooms are not that big. That`s it.

Helpful?
Thank Horia S
Isabel R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Horia. Thank you for your time and for your kind comments. We are glad that enjoyed the excellent location of the Hotel , the treatment of our staff, our breakfast and o our just renovated beds. We hope to see you soon again in Madrid. Thank you again and best regards. Isabel R. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

Ideally situated in the heart of the city, surrounded by plentiful shopping, bars and restaurants. The hotel is great for a short stay / weekend, but lack of sizeable bedrooms and public space makes this a " stay and explore" type place. That said, the team on the front desk were extremely friendly and always willing to help with sightseeing... More 

Helpful?
Thank The5carrs
Isabel R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear guest, Thank you for your lovely comment. I am very pleased that you enjoyed your stay with us and you found the location to have easy access to the best shopping areas and restaurants of Madrid. And I would like to thank your kind words about our staff. It will be a real pleasure for us to host you... More 

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Staying in Chueca

Neighborhood Profile
Chueca
Chueca is the hip, gay neighborhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
3* Hotel Petit Palace Ducal enjoys a wonderful location in Chueca, the heart of Historic Madrid. Guests of Hotel Petite Palace Ducal will find excellent shopping opportunities, fine dining experiences, theatres, cinemas, art galleries, museums and tourist attractions including Prado Museum, Plaza de Cibeles and the Thyssen Museum all within easy reach either on foot, by tram, bus or metro. Offering great value for money, services, facilities, amenities with contemporary comfortable high tech guestrooms the 3* Hotel Petite Palace Ducal makes the ideal choice of hotel for your next stay in Madrid. For a good deal and a memorable visit book the lovely 3* Hotel Petit Palace Ducal today.The 3* Hotel Petit Palace Ducal features contemporary guestrooms fully equipped with everything required for a wonderful stay in Madrid with bathroom featuring hydromassage shower, PC, exercise bike, valet press, complimentary internet WIFI free, air conditioning, heating, seating, writing desk/dressing table, in room safe, satellite tv, direct dial telephone. Extra bedding, linen, towels, infant cots and ironing facilities are available on request. All guestrooms enjoy views of surrounding areas.24hr reception, currency exchange services, housekeeping, maid services, safety deposit box (reception), newspapers, smoking rooms, air conditioning, heating, disabled access/facilities, family rooms, tourist information services, conference/meeting rooms with media technology, parking nearby, complimentary business centre services in public areas, complimentary WIFI internet access, business services including wake up call, postal, fax, copying and printing, group bookings welcome. Some services will incur local charges. ... more   less 

Additional Information about Petit Palace Ducal Hotel

Address: Calle Hortaleza 3 | (Esquina C/ Gran Via 26) Chueca, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Chueca
Price Range: $92 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Ducal Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Petit Palace Ducal Madrid
Hotel Petit Palace Ducal
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