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Madrid Marriott Auditorium Hotel & Conference Center

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Certificate of Excellence

About

#117 of 458 hotels in Madrid
Location
Cleanliness
Service
Value
Certificate of Excellence
At Madrid Marriott Auditorium Hotel & Conference Center, located really close to the Adolfo Suarez Madrid - Barajas Airport and Ifema Fair, you will find the perfect balance between Business and Travel experience. A place with large and different spaces to celebrate events and conferences thanks to the 56 pillar-free and the more than 15.000sq as well as the Auditorium for up to 2000 people. Everything accompanied by an innovation and style necessaries to enjoy the unforgettable experience of travel. Besides the hotel has been renovated all the 869 rooms as well as the food & beverage areas with the Champion's Bar, Greatroom, Atrium Bar and a la carte restaurant called Kalma. The new largest Marriott Hotel in Europe is a place where you will celebrate successfully any kind of event thanks to the magic and inspiration that all spaces transmit, accessible for all kind of exhibition materials, included vehicles as well as parking service with 1000 parking places and the free Wifi connection, shuttle, fitness center and indoor/outdoor swimming pool.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Center with Internet Access
Free internet
Wifi
Public wifi
Internet
Sauna
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Hotel links
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Location

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41Car recommended
Grade: 41 out of 100
23Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
2,435Reviews
50Q+A
100Room tips
Traveler rating
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Popular mentions
It is a big and good for the conference. However, it is not good for the family to stay. We stayed one night because we had an early morning flight. It is a new building, but it is very noisy. We cannot hear all kind of noises from next rooms and the room upstairs. Sound proof was not done well. In addition, we did not have any service nor hospitality at Buffet Madrid in the morning of July 10 and were bullied, humiliated, and threatened by the male receptionist.
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Response from Madrid M, Online Marketing Manager at Madrid Marriott Auditorium Hotel & Conference Center
Responded yesterday
Dear Sun Y, First of all, we do appreciate the fact that you have taken your time to share your honest opinion about your stay at Madrid Marriott Auditorium Hotel & Conference Center and specially for helping us to keep improving in every single detail. On the other hand, we hope you accept our sincere apologies if you were not able to rest during night due to external noises. Please do not hesitate to call front desk next time you come back to the hotel. If there is availability, they will be more than happy to change room in order for you to feel comfortable. Regarding your comment about the Madrid Buffet, we are very sorry if there was some kind of misunderstanding with the staff because it was not our intention at all. We can confirm you that our main goal is to offer the best of experiences to guests. Thank you so much once again for your time and we hope you can trust in the hotel whenever your travel needs bring you back to the city. Kind regards
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This hotel lives up to the Marriott good service motto. From check in to check out, the staff were great. The sports bar has great daily meal specials which are reasonably priced. The rooms are spacious, clean and with a modern bathroom. Good air conditioning was essential as it gets very hot in Madrid during the summer days. I was pleasantly surprised that my room was cooled down before check in. The breakfast was included and of wide variety and top quality. Cannot fault the stay at all. There is a complimentary shuttle bus every half hour starting at 05-00 in the morning which stops at all terminals. Very convenient. The only downside and no fault of the hotel is that it is quite a distance to the city if you are on business. It can cost you, depending on the time of day, 20 Euros plus into the city. There is also not much around the hotel within walking distance.
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Response from Madrid M, Online Marketing Manager at Madrid Marriott Auditorium Hotel & Conference Center
Responded 3 days ago
Dear CMUNN, We do appreciate the fact that you have taken your time to share your opinion about your stay at Madrid Marriott Auditorium Hotel & Conference Center. On the other hand, we are sorry if the location was not as good as you wanted. It is located very close to Madrid - Barajas Airport with a free shuttle service every 30 minutes which allow you to get to each terminal in just 10 minutes. Besides, there are some alternatives just in case you wanted to discover the city center thanks to the urban bus stop and taxi rank located at the main entrance of the hotel. It will take you about 20 minutes, depending on the traffic. We look forward to welcoming you once again whenever your travel needs bring you back to the city. Kind regards
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Stayed here on 11th July 2019. It is indeed a lovely hotel and has everything to offer. However, I arrived at 00:30 hrs on 12th July to be greeted by a long queue for check-in. There were only 2 staff checking people in, so a long wait. Surely they could planned this better, they know when people are arriving. Events got checked in and went to bed. Unfortunately I was awoken at approx 0600hrs due to staff being very loud in the corridor, totally unacceptable and inconsiderate. It’s a nice hotel, has all the facilities but maybe needs more staff at check-in and morning staff should be told to be mindful of sleeping guests while working in corridors or cleaning rooms.
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Response from Madrid M, Online Marketing Manager at Madrid Marriott Auditorium Hotel & Conference Center
Responded 6 days ago
Dear rayoconnor, First of all, we would like to thank you for choosing to stay at the Madrid Marriott Auditorium Hotel & Conference Center and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We always try to achieve a fast check in, especially in these kind of moments when the guest is getting to the hotel at that time. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent it happens once again in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Madrid. Kind regards
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Second time I have stayed at this hotel before flying home from Madrid the next day. Very friendly staff. Shuttle to the airport runs every half hour. Taxis also readily available. This is a huge hotel, so if you have mobility issues you may want to request a room close to registration in advance. Very good executive lounge for those who are high enough Marriott points members. The pool was nice but it is smaller than it appears in the photos.
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Response from Madrid M, Online Marketing Manager at Madrid Marriott Auditorium Hotel & Conference Center
Responded 6 days ago
Dear JAJ-review, We do appreciate the fact that you have taken your time to share your opinion about your stay at Madrid Marriott Auditorium Hotel & Conference Center. As you mentioned, it is located very close to Madrid - Barajas Airport with a free shuttle service every 30 minutes which allow you to get to each terminal in just 10 minutes. Besides, there are some alternatives just in case you wanted to discover the city center. It will take you about 20 minutes, depending on the traffic. We look forward to welcoming you once again whenever your travel needs bring you back to the city. Kind regards
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+1
I arrived at the property late in the afternoon. The check in was not smooth. I finally catered to the club lounge level for my room location. Thank you Alex . It’s very convenient to use the club lounge. I met the in charge named Marina ( from Ukraine 🇺🇦) she’s very courteous and accommodating. There’s also Fatima who’s from Morocco 🇲🇦, she’s very attentive . Their one bedroom suite is spacious with 2 bathrooms. The windows are overlooking the golf course. This property is very convenient location nearby airport , to avoid traffic delays from the main City Center. As per Marina, they provide free shuttle transport to & from the city to the Marriot elite members . Every guest can avail the free shuttle service to the airport. Thank you very much for your very kind hospitality 🌺 I highly recommend this place 👌
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Response from Madrid M, Online Marketing Manager at Madrid Marriott Auditorium Hotel & Conference Center
Responded 1 week ago
Dear NycVen13, We do appreciate the fact that you have taken your time to share your opinion about your stay at Madrid Marriott Auditorium Hotel & Conference Center and especially for remarking the exclusive Executive Lounge. As you mentioned, the hotel is located very close to Madrid - Barajas Airport with a free shuttle service every 30 minutes which allow you to get to each terminal in just 10 minutes. We look forward to welcoming you once again whenever your travel needs bring you back to the city. Kind regards
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PRICE RANGE
$87 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auditorium hotel madrid, madrid auditorium hotel, auditorium madrid hotel
LOCATION
SpainCommunity of MadridMadridRejas / San Blas - Canillejas
NUMBER OF ROOMS
869
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