Hotel Europa
3,652 reviews
#70 of 473 Hotels in Madrid
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Calle Carmen 4, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$81
$71
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Free cancellation until 07/15/21
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Full view
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Panoramas (5) Room & Suite (462)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Europa
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#70 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal quiet hotel in Madrid does not have to be difficult. Welcome to Hotel Europa, a nice option for travelers like you.
While staying at Europa Hotel, visitors can check out Plaza de Santa Ana (0.2 mi) and Plaza Mayor (0.2 mi), some of Madrid's top attractions.
The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Hotel Europa features a 24 hour front desk, a concierge, and room service. In addition, as a valued Hotel Europa Madrid guest, you can enjoy an on-site restaurant that is available on-site. Guests arriving by vehicle have access to paid public parking available nearby.
Madrid has plenty of sushi restaurants. So when you’re here, be sure to check out popular spots like Nakeima Dumpling Bar, Restaurante Ronda 14, and Sr.Ito, which are serving up some great dishes.
Looking to explore? Then look no further than Royal Palace of Madrid (0.6 mi), Retiro Park (1.1 mi), and Gran Via (0.4 mi), which are some popular Madrid attractions – all conveniently located within walking distance of the hotel.
Hotel Europa looks forward to welcoming you on your visit to Madrid.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Breakfast in the room
Snack bar
Concierge
Newspaper
Non-smoking hotel
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
911Restaurantswithin 0.3 miles
240Attractionswithin 0.3 miles
Contact
Calle Carmen 4, 28013 Madrid Spain
Name/address in local language
Getting there
Gran VíaMadrid Metro4 min
Vodafone SolMadrid Metro5 min
Rental CarsSee rental cars from $12/day
3,652Reviews87Q+A100Room tips
Reviews
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Popular mentions
Had an absolutely fabulous stay here in July/August 2020. The staff were fantastic - so friendly and helpful, couldn't have done more for us. Had an amazing room, overlooking Puerta del Sol. The location couldn't have been better - centrally located to explore Madrid by both day and night. Can't wait to visit again.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from José Antonio Garabán, Dueño at Hotel Europa
Responded Sep 14, 2020
Dear Jobbl1789: Thank you for your review. I am happy to hear your overall experience of the Hotel Europa during your stay was good! Your compliments on our services make all our hard work and efoort worthwhile and my sincere thank you on your kind words. We truly care how our guest feel about the Hotel Europa and it is reviews like yours that give us so much needed enthusiasm to keep on providing the best possible service we know to our guest. I hope that you will find the opportunity to come back to Madrid and we are looking foward to welcoming you again,
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The hotel is ok but the location is Spot On You are right in the center with everything right there Cafes/shopping/ you name it We booked a triple room with balcony- we just sat there the whole evening The breakfast was not included in the room tariff but it was really good at the hotel restaurant & I was surprised at the prices- like really reasonable If life takes me to Madrid again- that’s where I’ll stay!
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Date of stay: July 2019Trip type: Traveled with family
2 Helpful votes1 Repost
Helpful
Response from José Antonio Garabán, Dueño at Hotel Europa
Responded Jun 23, 2020
Dear Soniawadhwa: It is a pleasure for us to know that you enjoyed your stay at Hotel Europa. It sincerely satisfies me to read that your overall impression of the hotel is so good. Thank you for your comments, your feedback is the most value information we can have, this is the best way to improve our service day by day. We look foward to welcoming you back soon, it will be our pleasure having you as our guest once again,
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Fantastic location in the center of historic Madrid next to Puerta del Sol with all its color and entertainment. Walking distance to the Prado Museum, Plaza Mayor, the Gran Via, and many other historic sites. Transportation hub of metro and buses. Great restaurants abound close to the hotel. Staff was very helpful referring me to the department store El Corte Ingles which has a travel agency inside convenient for buying train tickets.
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Date of stay: October 2019
1 Repost
Helpful
Response from José Antonio Garabán Vicente, Director General at Hotel Europa
Responded May 26, 2020
Dear Cruiser5577777: I would like to thank you for taking a little of your time to share your experience in Hotel Europa with us and another users of TripAdvisor. We are glad that you enjoyed your stay with us thanks to our helpful staff and our central location, right in Puerta del Sol. We are looking foward to welcoming you back very soon during your next visit to Madrid,
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This centrally located yet unpretentious hotel is the perfect launching point for walking to museums, restaurants, neighborhoods, and shopping in every direction of Madrid. Front desk staff is incredibly friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: Not worth the extra money for a room overlooking Puerta del Sol, since the square is pretty noisy...
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1 Repost
Helpful
Response from José Antonio Garabán Vicente, Director General at Hotel Europa
Responded Mar 16, 2020
Dear David F.: Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are glad that you enjoyed your stay with us thanks to our central location, in the heart of Madrid. On the other hand, I really appreciate your special mention to some of our staff, very motivating for them! I warmly hope that you might find a chane to come back to our hotel in your future stay here in Madrid. It will be our pleasure having you as our guest again,
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My wife and I stayed at the Europa for 3 nights in March and were very disappointed with this hotel. Hotel lobby and room is very rundown, service is so-so. Beds are not very comfortable, and our bathroom had a bad toilet or mold smell. Puerto Sol area is a nightmare to move around in. I trusted Rick Steve's recommendation and in this case - I think he is off the mark. I recommend doing some research - there will be many better hotels in more desirable areas of the city for the same or better price.
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Date of stay: March 2020
Rooms
Location
Service
1 Helpful vote1 Repost
Helpful
Response from José Antonio Garabán Vicente, Director General at Hotel Europa
Responded Mar 16, 2020
Dear Roger Z.: Thank you for spend some of your velue time to express your satisfaction during your stay at Hotel Europa. As you can read in other user reviews, our location is fantastic, in the Puerta del Sol, the center of the city of Madrid. Unbeatable to access all the tourist spots on foot. On the other hand, you can also see in the other opinions how our rooms are very comfortable and cleanliness is one of the best valued items. Rick Steve recommends and does not fail, as our guests let us know. We hope you can change your opinion very soon about Hotel Europa, the only hotel in Puerta del Sol.
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PRICE RANGE
$96 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
europa hotel madrid, hotel europa madrid
LOCATION
SpainCommunity of MadridMadridSol / Centro
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about Hotel Europa
Which popular attractions are close to Hotel Europa?
Nearby attractions include Plaza Mayor (0.2 miles), Five Mon-keys Escape Game (0.2 miles), and Essential Flamenco (0.2 miles).
What are some of the property amenities at Hotel Europa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and room service.
Which room amenities are available at Hotel Europa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Europa?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
Is parking available at Hotel Europa?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Europa?
Conveniently located restaurants include Steakburger Arenal, Restaurante DCorazon, and Gramabar.
Is Hotel Europa located near the city center?
Yes, it is 0.2 miles away from the center of Madrid.
Are any cleaning services offered at Hotel Europa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Europa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Europa?
Many travelers enjoy visiting Royal Palace of Madrid (0.6 miles), Plaza Mayor (0.2 miles), and Museo Cerralbo (0.7 miles).
Is Hotel Europa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.