Hotel Regina
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Room & Suite (393)
Dining (80)
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About
#55 of 506 hotels in Madrid
Location
4.9
Cleanliness
4.6
Service
4.3
Value
4.3
Travelers' Choice
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Sofa bed
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, German and 2 more
Location
100Great for walkers
Grade: 100 out of 100
986Restaurantswithin 0.3 miles
281Attractionswithin 0.3 miles
19 Alcala Street, 28014 Madrid Spain
Name/address in local language
Getting there
SevillaMadrid Metro1 min
Gran VíaMadrid Metro4 min
Rental CarsSee rental cars from $24/day
See what other travelers are saying
- Molly MBainbridge Island, Washington255 contributionsWorthy of a return visitTo start, the location is excellent for access to monuments, museums, shops and restaurants. Our room was spacious and beautifully decorated with excellent lighting and amenities including a safe, mini-bar, coffee/tea service, hair dryer, bidet, washing clothes (so many hotel rooms to not provide wash clothes!) and a VERY comfortable bed. Our room over looked the frontage street which made for great people watching but also a bit noisy for people not accoustomed to street noise. The hotel restaurant and bar had innovative regional foods and cocktails. The morning breakfast was fantastic. Service throughout the establishment was excellent. We would definitely stay at this property again if your travels take us back to Madrid.Dear Molly, Thank you very much for taking a few minutes and sharing your experience with us. The Regina Hotel has an ideal location to get to know the city near the main museums, monuments, theaters or markets. In addition, our rooms have been recently refurbished to offer our clients all the necessary comforts so that they can feel at home, without forgetting comfortable mattresses to offer them the best rest. At the Restaurant can enjoy the best dishes of the Mediterranean diet, in addition to having a special discount for being customers if they ask for a la carte lunch and dinner. Every morning we serve a buffet breakfast with the best variety of fresh fruit, freshly baked cakes. For that and much more we thank you for trusting us for your stay and when you want to come back here we will wait for you because you will always be welcome. Best regards, Cristina Redondo. Guest Experience.Written February 22, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Written February 21, 2020
- backpacker31Boynton Beach, Florida5,470 contributionsOld World Building, Sleek & Modern RoomsThe best of both worlds here. The architectural charm of a bygone era fused with sleek, ultra modern rooms. I stayed here for three nights and couldn’t be happier with my decision. The hotel location is right in the heart of central Madrid, just steps from Puerta del Sol - although once inside the hotel and my room I heard absolutely zero external noise. The ‘big three’ museums are no more than a 20 minute walk. Tons of restaurants and cafes are just steps away. Public transport/Metro stations are a stone’s throw away. The buffet breakfast was fantastic! Yogurts, fresh fruit, tortillas, sandwiches, eggs, breakfast meats, hot sausages, a variety of cheeses, breads, pastries, juices, teas, coffee and more. Service is impeccable from the front desk to the dining staff to housekeeping - professional, friendly and attentive. Excellent value for your money. I would not hesitate to stay here again.Dear backpacker31, thank you so much for your kind words about our hotel and staff, we always try our best so our clients have an unforgettable stay. Our rooms have been recently renovated with a modern and unique design so that our clients can have a great stay with all the facilities. Our location is also ideal to get to know the city center walking since we are close to the main areas. We hope you come back, regards. Mónica, Guest ExperienceWritten January 22, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Traveled soloWritten January 18, 2020
- Jenny F13 contributionsBOOK NOW AMAZINGIf you are going to madrid stay here the hotel staff are superb breakfast is excellent and location is perfect. We got upgrade to room 213 as a birthday treat by hotel with complimentary water and fruit which was a nice touch. Any staff member you speak to where always polite and helpful so the manager needs to thank all staff members as they were all great. The room we stayed in 213 had electric shutters so when your ready for bed one switch and you are in complete darkness it was a struggle to awake though as beds were really comfortable and the darkness slightly bewildered us. Whilst in Madrid we used metro which is right outside hotel and easy to use and taxis which we thought were good value. Nice rooftop bar 5 minute walk from hotel and only 5 euro entry.Dear Jenny, We want to thank you for taking a few minutes to rate your stay with us. We are glad to know that you enjoyed your stay and that you also liked our new decoration, with a modern and unique design, besides of the breakfast and location. On behalf of all the staff, thank you for trusting us, we hope you come back soon. Regards, Monica, Guest ExperienceWritten January 26, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We stayed at the Regina for 6 days. The experience was amazing - the location was perfect, the room was clean and comfortable with all the required amenities, breakfast was great and varied. But the most important thing were the friendly staff at the reception, who were very helpful with any request we had. We highly recommend this hotel for those visiting Madrid.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Regina Hotel is lovely, the location is fantastic and the service spectacular! We spent four days in the hotel and had three rooms in total. The staff goes above and beyond, from their assigning our rooms together, assisting us with a dinner reservation and packing us a to go breakfast to take with us upon our early check out. The complimentary breakfast is wonderful with so many options at their complete buffet and continued replenishment throughout the service. The location of the hotel is wonderful making everything within an easy walking distance. The size of the room and bathroom was spacious, we were pleasantly surprised. We would certainly stay there again and recommend it for all.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything was superb the bed ,bathroom ,interior decor and spacious room clean and quiet. Breakfast was amazing with plenty of choices and fresh squeezed juice We really enjoyed our stay. Location was also great in the heart of Madrid. I will definitely come back to this hotel
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Stay in this hotel if you want to enjoy Madrid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just departed from Hotel Regina today after a lovely 3 days in Madrid. We contemplated extending but with train tickets to Granada in hand, we had to bid this fine little gem goodbye. Check in was easy and they were even a little apologetic that they made us wait literally 3 minutes while they had the room inspected (and they did an upgrade as well for the mild inconvenience – smart move when you have a wiggle in availability). Note – dont ask for free upgrades. Get what you get and allow the Ladies and Lords of the Front Desk to do what they do. You dont know how to run a hotel, you dont know what room types are available (online bookings allow overbooking so take that with a grain of salt smarty pants) and you also dont know how their Housekeeping team is organized – so leave it alone and take what you are given. That said, after a 6 hour wait for a room in Barna (note, as trip planner it was 100% on me for getting there at 8am – so just note it’s not a reflection on them – but at the same time my humanity still notes it was a 6 hour wait) – the 3 minutes was not even a thought and poof, room was ready. The team is on it and they focus their attention on you and your visit – meaningful service to start off the stay. Marta took us to the room (lighter hair Marta not Marta R. – but both were nice at check in). They could have their own show called “Marta y Marta” where Marta R. is all business and the other Marta does all the running around. It would be about the wacky guests they check in, general misadventures involving coffee and foreign currency and the behind the scenes chaos between the narrow walls of their little hotel tower. Enough of that, back to the room. Marta showed us to the room, made sure to point everything out but she also gauged we were tired so made sure to hit the points without being overbearing (if she was being quality audited, she nailed it with ac controls, room functionalities, etc.). She seems to adjust her repertoire based on what she senses from the guest – but still finds a way to work it all in – thats a skill you cant train, so keep it up! Lots of great amenities – in fact, its so thorough the rooms basically tell you “Look dumdum, everything is here for you – so dont bother Reception.” Literally – walls already equipped with international adapters, tasteful items in mini bar, all the bath amenities like toothbrush, etc. and even “bedtime spray” for your pillow to help you fall asleep. However, the only bedtime additive I needed was the dense layer of olive oil and paella in my stomach so my fold of cerebral sheep were ready for counting nightly at 11pm. Still, spray is a nice touch. Location was perfect, literally. Its right at the start of a lovely walk to Plaza Del Sol – where all the roads of Spain begin. (Yes, I learned that by watching episode 1 of Marta y Marta…..). No traffic, nearby everything, and string quartets play right across the way by the Hermes shop and Four Seasons. Honestly, if you were to stay at Four Seasons, enjoy paying an extra eight hundred bucks per night so you can have opulent lobby florals in the background of your Instagram posts that nobody cares about. (Its true, your friends are also busy making Instagram posts of their own that you dont really care about – so its only fair). And if by chance you do play in that league of 7 figure heroes and heroines, then count me as an internet troll and keep throwing your money around as callously as you please – you deserve it! Breakfast was great – and it seems that the whole of Spain just does breakfast better than everyone else. After being distraught leaving Barcelona thinking breakfast had reached its global apex – Hotel Regina pulls the rabbit out of the hat, in this case the rabbit has taken the form of a unique and delectable caramel sauce that you put on the pancakes. It has that almost burned essence but a perfect sweet that curbs it off – didnt catch that til the last day. I did request for 2 gallons of it to bathe in because it was so good, but apparently the staff do have their limitiations, despite their best of intentions. Why the request? Well, the shower has a nozzle that has a rotating jet sprayer function and I simply wanted to see how long it would take to to rinse it all off. Alas, we will never know. Props to Jesus (can’t type the little apostrophe on top, but you know how to pronounce it….) in the restaurant. He is steady, friendly and lets you pick your seat – a super way to start breakfast. Roberto was polite as well – sorry I used so many plates – but the fruits cant touch the eggs, and then the eggs and bacon cant touch the pastries, so I go in order – if you gave me one of those trays with eight compartments, it would be perfect, but regrettably we live in a civilized world….. With that, so long Madrid. Wouldnt stay anywhere else – location, staff, amenities, and price (see above commentary on the general sense of frugality). Thanks for a wonderful stay! …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This was our second time at the Hotel Regina and it was as equally good an experience as our first time; perhaps even better. The breakfast room was upgraded in the year since we last stayed and it’s now very cosy and colourful. The breakfast itself is extensive and the breakfast staff are all very friendly and great at keeping everything stocked. The reception staff are also great. We speak some Spanish but don’t get enough practice so are a little slow in talking, but the staff were very patient and spoke English when it was clear our limited Spanish was failing us. They were also very helpful when our key card wouldn’t work. When it failed twice in a row, they issued us with a new key and a member of staff accompanied us to our room to ensure the new key was definitely working. On our last day, we weren’t due to leave for the airport until 1pm so the reception staff kindly gave us a late checkout. As for the rooms, they’re small but not to the point where it feels claustrophobic. The bathroom is a decent size and the shower feels like a waterfall as it’s so big. The room and bathroom were both very clean. I’m not a big fan of the bed as I found it to be too hard but that’s just personal preference. The only negative about the hotel is you can hear other guests as they walk past your room. Other than that, the hotel itself is great and in a fantastic location. If we return to Madrid, we’ll probably stay here for the third time. …
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed here a few times in the past two years, tried few different rooms ( mini suite, panoramic street views with balcony). The location is excellent, the hotel, rooms are clean, the facilities are well maintained. The breakfast was good, more than you need. The service was attentive , the staff were with smile all the time The front desk were efficient and friendly, everything was done professionally If I only stayed once in this hotel I would have left a memorable experience. However, after a few times staying with them, a week length each time, I felt that it lacked personal touch, they were like robots and lack of warmth. I just came back from Madrid after a week holiday again, I stayed somewhere in the centro, it was excellent.
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Try widen your hotels search, you can get somewhere better vale.
But if you only stay for one to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Excellent hotel and well located in the heart of Madrid. The room and entire hotel was spotless and very well presented. We had a double room which was very comfortable and well laid out. Service was first class from the moment we arrived until we left. Everything worked like clockwork, and we were very impressed at how easy everything looked for the staff. Obviously because the staff are very well trained and versed in customer service. Enjoyed the breakfast, which was buffet style. Everything was laid out like a photograph, and it almost made me feel bad, breaking it down and taking my food. The staff at breakfast really hustled to keep on top of everything, which made for an enjoyable experience. So don’t forget to tip!!! Had a couple of drinks at the bar and enjoyed the ambiance. Would highly recommend the hotel to anyone considering a visit to Madrid. …
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I could not say enough amazing things about Hotel Regina. I studied abroad in Spain, and all students in the program stayed in this hotel for two weeks. The rooms and bathrooms were very nice, and they left free water for each person every day, which we loved (especially when you have to pay for water everywhere). The breakfast was great, and there were plenty of options for everyone. The location of the hotel is excellent and within walking distance of everything. The staff were INCREDIBLE! I could go on and on about them. Each of them was kind and always willing to help in any way they could. From reception to housekeeping to the restaurant and bar staff, everyone was absolutely amazing and made us feel so welcome. Special shoutout to Sergio at the bar, who always knew how to lift our spirits and became a good friend to us by the end of the two weeks! Overall, Hotel Regina is fantastic, and I would recommend it to anyone staying in Madrid. …
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Initially hard to find since it is between a restaurant and another business and has a small sign. It is at the beginning of the pedestrian only portion of Alcala St. so the taxi can't leave you right at the door...but very close. The lobby and receiving area are narrow, must likely do to the restoration of an older building. The front desk personnel are exceptionally nice and helpful. Our room was very clean and comfortable and had all the amenities of a top notch hotel (room 403). Breakfast was included and was served buffet style in a nice and large room. There was a nice selection of items. My favorite thing was the location. Short walk east to Plaza del Sol and Plaza Nueva. Short walk south and you are in Barrio Las Letras and all its businesses and Tapa places. Slightly longer walk and you can be at El Retiro west or the Palacio Nacional east or at Cava Baja and all the famous tapa places. A couple of blocks north and you are in the Gran Via. We went to the theater (good and inexpensive in Spain) and it was almost across the street from the hotel. We were very satisfied, highly rate the hotel and would go back…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Jun 12, 2023
Dear Guest, Thank you for being our guest at Hotel Regina and for taking the time to review us here. It is a pleasure to read that your stay was ''so nice'' and that you found our hotel to be one of the nicest hotels. We will be sure to share your wonderful compliments with my entire team and look forward to welcoming you back again soon. Sincerely, Dianna Mae P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful , stylish hotel in a central location . Helpful staff. Excellent breakfast - one of the best ranges we’ve seen and all of high quality. We stayed in a junior suite - elegant room with lovely views , huge powerful shower and nice finishing touches of shutters and lighting at touch of a button . Would recommend - high quality hotel
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Date of stay: June 2023Trip type: Traveled as a couple
Room Tip: Pop up to the 6 th floor terrace - beautiful quiet space
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Jun 12, 2023
Dear Guest, Thank you for choosing us! We are pleased to share with our team how much you enjoyed our services. We are very grateful for your recommendations and look forward to welcoming you back for another luxurious and perfect experience at our Hotel Regina. Best regards, Dianna Mae P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$244 - $497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel regina madrid
LOCATION
SpainCommunity of MadridMadridSol / Centro
NUMBER OF ROOMS
180
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Claim Your ListingHOTEL REGINA - Updated 2023 Prices & Reviews (Madrid, Spain)
Frequently Asked Questions about Hotel Regina
Which popular attractions are close to Hotel Regina?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.3 miles), Calle 365 Callejón Secreto (0.2 miles), and Fox In A Box Madrid (0.2 miles).
What are some of the property amenities at Hotel Regina?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Regina?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Regina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Regina?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Regina?
Conveniently located restaurants include Pizzart Luchana, Almalibre Açai House Madrid, and Entre Santos Madrid.
Is Hotel Regina located near the city center?
Yes, it is 0.2 miles away from the center of Madrid.
Are any cleaning services offered at Hotel Regina?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Regina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Regina?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to Hotel Regina?
Many travelers enjoy visiting Royal Palace of Madrid (0.7 miles), Plaza Mayor (0.4 miles), and Museo Cerralbo (0.9 miles).