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Hotel Regina

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#94 of 448 Hotels in Madrid
Certificate of Excellence
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Hotel Regina
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3,177 Reviews from our TripAdvisor Community

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Showing 1,631: English reviews
San Jose, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

They were renovating the hotel when I was there but they tried to keep the inconvenience to a minimum. This is probably one of the few Madrid hotels that accommodate 3 in a room. The extra bed is separated from the main room by a wall and faces the bathroom so your 3rd party has privacy too. The lobby offers... More 

Helpful?
Thank francisco c
Istanbul, Turkey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I was stay on sept 20th 2016 Reception wasnt welcoming and we wait inthere too much. But if you ask something , they answered. My room was old and windows look to a small garden. Rooms windows are too close, easily you can jump another window. So room was claustrophobic. Some hotel staff was loudly working and speaking at 7:30... More 

Helpful?
Thank Berk T
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client We are glad that breakfast and hotel location are right for you. I regret the inconvenience caused and of course take note of your recommendations for improvement. We hope welcome you again in your next visit to Madrid Sincerely Carlos López Manager More 

Sydney, Australia
1 review
1 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hotel Regina in the middle of August 2016 and had a substantial amount of money stolen from out of my suitcase in the room. I was advised by the Hotel Manager to go to the police station and report the incident report so that he look into it for me. The managers eventual response to my... More 

Helpful?
Thank joannavasiliou
Melbourne, Australia
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I spent 3 nights here to begin our 6 European trip. We where both very happy with the hotel location was great walking distance to Pureta Del Sol. So had plenty of restaurants, shops and attractions on your door step and 2 metro stops. Room it self was big to european standards and well appointed. The one... More 

Helpful?
Thank Jacob I
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear Client We are glad that the room and the location of the hotel have been to your liking. I regret the inconvenience caused and of course take note of your recommendations for improvement. We hope welcome you again in your next visit to Madrid Sincerely Carlos López Manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel is nice .The staff are surly. I liked the breakfast a wide range of food and drinks. the location is just in the heart of the city where you will find all plazas. i was given a two-bed room despite requesting a one-bed room.my request was ignored.

Helpful?
Thank Abdelghani K
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client We are glad that the location and breakfast are right for you. Of course we note for improvement. We hope welcome you again in your next visit to Madrid. Thank you for your time. Sincerely Carlos López Manager More 

Canberra, Australia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised when we arrived at Hotel Regina.The reception staff were very friendly and professional, explaining the layout of the Hotel. We were given a room on the third floor towards the back of the Hotel, which was spacious and the bathroom was big and luxurious, quite modern. We could not get the TV to work and contacted... More 

Helpful?
Thank Enid W
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, We thank you very much for the description of your experience in our hotel. Your feedback about location and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López Manager More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Beautifully located hotel--right in the heart of the city beautiful! Even the base category rooms were large and spacious and tastefully appointed. Nothing was too much of a problem for the staff--amazing outlook!--so warm and accommodating. The concierge was a delight --all warm and receptive to our numerous requests. The breakfast on both the days was to die for--sparkling wine,... More 

Helpful?
Thank bluecandy2
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, room, and mainly about the attentions and kindness of our staff during your stay. Sorry for the inconveniences. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Cordially yours Carlos López Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I am staying at the hotel Regina with my son and I have to say that I am very disappointed with the hotel and room The hotel is located in a good location and that is where it ends Check in service below par not sure if they could not speak English but service not what I would expect The... More 

Helpful?
1 Thank Tracy B
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client I very much regret the inconvenience caused. We are working to improve and ensure that our customers have an excellent stay. We look forward to welcoming back on your next visit to Madrid and you verify that we have improved. Sincerely Carlos López Manager More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at this hotel on two occasions when visiting family. This hotel is in an excellent location as it is only about 2 minutes walk from Sol and 5 minutes walk from Gran Via. We stayed in a Junior Suite which is well worth the money as the room is very spacious and the bathroom is amazing. We... More 

Helpful?
Thank Brendan S
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the room, staff and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time, warm regards Carlos López Manager More 

encinitas ca
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has recently been upgraded and is lovely. The bathrooms are very spacious and modern, which women always appreciate. It's centrally located to everything, including the Prado and many fine restaurants. They serve an excellent breakfast every morning with every type of food imaginable. The front desk was very helpful and arranged for a private taxi to take us... More 

Helpful?
Thank Linda G
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, room, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Cordially yours Carlos López Manager More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Regina Restaurant
Hotel Regina Restaurant
Cuisines: Spanish, Mediterranean, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $99 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Regina 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Regina Madrid
Hotel Style:
#62 Romantic Hotel in Madrid
#63 Family Hotel in Madrid
#94 Business Hotel in Madrid
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