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19 Alcala Street, 28014 Madrid Spain
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Traveler (1555)
Room & Suite (364)
Dining (78)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#73 of 498 hotels in Madrid
Location
4.9
Cleanliness
4.6
Service
4.3
Value
4.3
Travelers' Choice
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Sofa bed
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, German and 2 more
4159Reviews120Q+A100Room tips
Traveler rating
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  • 86
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Popular mentions
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Most Recent
ccasama wrote a review Nov 4
CT12 contributions17 helpful votes
Not only is this gem of a hotel ideally located, it is just delightful from the second you walk in. My husband and I both commented on how well staffed the front desk was. We arrived on an early flight and were exhausted. One of the front desk staffers personally took me to our room and then asked if I wanted the option to also view an upgraded room at no charge. She brought me by the upgraded room, which was on the top floor with an amazing view of a famous statue and a private spa-like hot tub surrounded by greenery. The room itself was modern, super clean and extremely comfortable. No detail was spared. I cannot say enough good things about this boutique hotel. Loved the breakfast, with so many delicious fresh juices and fruits, as well as an array of offerings. If you're in the heart of Madrid, I would recommend this hotel. Clean, clean, clean with super comfy beds and very well run. Excellent staff. Kudos on a great little hotel!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask about the room with the hot tub!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded 3 weeks ago
Dear guest, Thank you for your recent review of the Hotel Regina We are pleased to read that you had an enjoyable stay with us recently. It is wonderful to hear that you had such an amazing stay and such a friendly and helpful interaction with our team. Thank you for your compliments with regards to our modern, clean and spacious facilities and delicious breakfast. We hope to have the pleasure of welcoming you back again in the future. Best regards, Dianna Mae P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leon V wrote a review Oct 2022
3 contributions2 helpful votes
excellent location. very clean with very friendly staff at the reception, the cleaning crew and the restaurant especially Carlos Cabrera who provided us with good service. the rooms were recently renovated, were modern and clean. The restaurant has high standard of dining
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded 4 weeks ago
Dear Guest, Thank you very much for taking the time to share your feedback on your stay at the Hotel Hotel! We couldn't be happier that you've enjoyed our hotel and service but the city of Madrid as well. We will of course also relay your words to Carlos, and hope to have the chance of welcoming you back soon. Sincerely, Dianna Mae P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jericho R wrote a review Oct 2022
2 contributions
Pleasantly surprised by this gem. The place is clean with nice spacious rooms and the service is excellent. Breakfast buffet is also great. Compliments to their staff esp to Leonardo, Kenneth, Adrianne and Cleo- they were so pleasant and welcoming. I will stay in this hotel again.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Oct 20, 2022
Dear lovely guest, We would like to thank you very much for choosing to stay with us and for taking some of your time to post your feedback with excellent comments on TripAdvisor. We are delighted to know that we were able to give you an outstanding service during your visit and that our heartists, especially to mention Leonardo, Kenneth, Adrianne and Cleo took special and great care of you. We thank you for your compliments; it was a great pleasure for us to be at your service. We are certainly looking forward to welcoming you back very soon for a more memorable and spectacular experience with us again. Sincerely, Dianna P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lesliekap wrote a review Oct 2022
Vancouver, Canada99 contributions27 helpful votes
I rarely give a hotel a perfect score as there is almost always something that can be improved upon. Not in the case of Hotel Regina. This place is fantastic! Fabulous location for walking, wonderful staff, beautiful soundproof room, comfortable bed, delicious buffet breakfast and the price we paid was quite reasonable. Book it and don’t miss the 6th floor terrace for an intimate coffee or glass of wine.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Oct 20, 2022
Dear Lesliekap, Thank you for choosing The Hotel Regina and for sharing your feedback about your experience on TripAdvisor. We are pleased that you had a fabulous stay with us. It is incredible to hear that you were impressed with our location, view, comfortable rooms and high standards of service. We all look forward to welcoming you back again in the near future. Warm regards, Dianna P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Venice Beach wrote a review Oct 2022
Scottsdale, Arizona90 contributions39 helpful votes
Central location for visiting major tourists sites. Front desk provides support for navigating Madrid. Rooms with modern decor and facilities. Love the buffet breakfast. My room did not have a view as windows opened to light well but there was sufficient light for reading, etc. The cafe attached to hotel is a fun place to take a break
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Oct 13, 2022
Dear Guest, Thank you very much for this beautiful 5/5 review of your experience at the Hotel Regina. On behalf of the whole Regina Team, it was a pleasure welcoming you and we are ecstatic that you have enjoyed our service and staff. We already look forward of having the chance to welcome you back again for an even better experience soon. Sincerely, Dianna P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ella B wrote a review Oct 2022
Chicago, Illinois, United States94 contributions60 helpful votes
I was a bit skeptical as some sites were rating this hotel as 3* property but reviews were great so we decided to book it. We were very happy w/our 3 nts stay at Regina Hotel. Great property, clean & very centrally located. Front desk is friendly & very accommodating. Breakfast was included in the price and it was very good. The only con (for some): shower & washroom doors are sliding glass doors that slide but don't close all the way. So if you're not a couple, it could be uncomfortable.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Oct 13, 2022
Dear Ms. Ella, Thank you for taking the time to write this review for us! We love to hear that you enjoyed our convenient location and modern hotel with its facilities this much! Our staff will be thrilled about your kind words! We take note of your comments in order to improve. We would be more than happy to welcome you back at the Hotel Regina. Please do not hesitate to contact us when planning your next adventure in Madrid! Kind regards, Dianna P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LeePetaluma wrote a review Oct 2022
San Francisco, California43 contributions31 helpful votes
We enjoyed this hotel stay from checkin to checkout. It is centrally located… walking ditto all the museums and sites. The reception staff is warm and attentive. They upgraded our room to a very comfortable one. The buffet breakfast is quite good as well. My wife loved the shower! Housekeeping did a good job.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Oct 11, 2022
Dear lovely guest, We are thankful to receive your positive feedback. We are delighted to hear that your last stay was memorable and worthy of your recommendation. We hope that next time you can fully enjoy your experience, our trusted associates will go above and beyond to meet and exceed your expectations. We are excited to welcome you back again to Hotel Regina to make your next stay even better! Sincerely, Dianna P. Vegilia Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avimin wrote a review Sep 2022
Singapore, Singapore17 contributions10 helpful votes
Stayed here for 7 nights in Sep 2022 in a Triple Room No. 507. In terms of location, it doesn't get any better or more central than this - just few yards away from Sol and Gran Via with a Metro station (Sevilla) right in front of the hotel to go everywhere else in the city. There are 100s of restaurants within 5 to 10 min walk and most of the cities attractions are within walking distances as well. Four Seasons is right across the road - you get the exact same advantage in terms of location at a much lower cost. The staff (especially the front desk) are extremely friendly, courteous and professional and they all speak English. In terms of service, they really go out of their way to be helpful. One particular incident comes to my mind - it was past 10 pm and I realized I needed to print out my return tickets for my trip the next day. I called the front desk to see if they could help and they printed it out. Within a few minutes of returning to my room, they called me to check to see if the ticket I had asked them to print out had accurate destinations because they noticed it was a return ticket and not an onward ticket. They could have just ignored it but I liked the fact that they reached out to ensure I hadn't accidentally booked the tickets incorrectly. A special word of mention also to the lady who made up our room every day to ensure it was clean and fresh every day. The room was adequately spaced, comfortable and sufficiently stocked with toiletries and other amenities. I had read previous reviews that there was an issue of noise from the streets but this was never a problem for us in this room. Hotel wifi was free and fast. The daily continental breakfast was good with sufficient variety. The only reason I am giving this a Very Good rating and not Excellent is because of two reasons which I feel the Hotel management can consider: 1. The bathroom door does not have a lock - its a sliding glass door type with a greyed out portion in the middle and open on the top. Anyone using the toilet could be seen from inside the room and there was no privacy. Add to this, the open space on top of the bathroom door meant unpleasant smells where also entering the room whenever someone was using the toilet. I don't know if this is a European hotel concept but for a large part of the world, especially from the East, it is quite shocking and difficult to get used to. I can understand that this can be ok in a Single room but it is not ok for large families, travelling with teens. The hotel could consider replacing these glass doors with conventional doors. 2. I am not sure what the document was that was in our room but it was entirely in Spanish - we were looking to see if there were any in room dining options. It would be helpful to either provide an English copy or have QR codes placed in the room that point to other language translations on the hotel website online.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Rooms that are on higher floors have less exposure to street noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Oct 1, 2022
Dear Guest, Thank you for your heartwarming feedback. Our team strive for excellence, and your praise lets us know we're doing a great job! We are improving our facilities, thanks to this type of comments, identifying areas for improvement. We also inform you that we have a folder on the desk in all rooms in Spanish and English. We appreciate you choosing to stay with us, and we look forward to welcoming you at Hotel Regina. Sincerely, Guest Experience Manager Hotel Regina Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vtretiree2016 wrote a review Sep 2022
Burlington, Vermont40 contributions59 helpful votes
,in addition to being very well located, the hotel has very comfortable, good sized rooms. The breakfast was great, with many varied choices. However, the best thing about the hotel was their considerate, helpful staff at reception. On our first full day, my husband needed to get some medical help. They advised us on what was available and helped us when our lack of any real Spanish language skill meant we could not communicate as needed. Between making a few calls for us and printing out paperwork we needed, they were wonderful. Later in the week, they were just as helpful with happier things like recommending restaurants.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Sep 23, 2022
Dear Guest, Thank you for taking the time to share your pleasant experience staying with us. We are really happy with the overall positive feedback of your stay. Thanks for your comments about our helpful team. We will continue to walk the extra mile and exceed your expectations. Our team is so friendly because we have the best guests. Looking forward to welcome you back in the near future. Sincerely, Guest Experience Manager Hotel Regina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
batutay wrote a review Sep 2022
Oradell, New Jersey243 contributions53 helpful votes
Best location- a block away from Puerto del Sol Plaza. Walk to plaza Mayor, Royal Palace, Flamenco Show by Cardomomo, BOTIN, Mercado San Miguel. This hotel is right in front of Four Seasons and The Hermes store. Starbucks in the corner, 2 blocks down a lane is a Grocery, Dia. Best Breakfast- buffet Spread from Hot to Cold breakfast, 7am till 11am. Best Coffee to wake you up before each amazing day in Madrid. There’s a bar by the lobby, for late night cocktails. Best Service- staff are amazing. They’ll bring you anything you need.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramiro Vicente, Dueño at Hotel Regina
Responded Sep 14, 2022
Dear Guest, Thank you very much for your kind review following your recent stay with us. We are very pleased to read that you enjoyed all aspects of your stay with us and have shared your feedback with the team, which was very much appreciated by them. We hope to see you again soon. Kind regards, Guest Experience Manager Hotel Regina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$155 - $280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel regina madrid
LOCATION
SpainCommunity of MadridMadridSol / Centro
NUMBER OF ROOMS
180
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HOTEL REGINA $145 ($̶4̶3̶6̶) - Updated 2022 Prices & Reviews - Madrid, Spain

Frequently Asked Questions about Hotel Regina
Which popular attractions are close to Hotel Regina?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.3 miles), Fox In A Box Madrid (0.2 miles), and Essential Flamenco (0.3 miles).
What are some of the property amenities at Hotel Regina?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Regina?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Regina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Regina?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Regina?
Conveniently located restaurants include Entre Santos Madrid, La Vaca Argentina, and Oven Mozzarella Preciados.
Is Hotel Regina located near the city center?
Yes, it is 0.2 miles away from the center of Madrid.
Are any cleaning services offered at Hotel Regina?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Regina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Regina?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to Hotel Regina?
Many travelers enjoy visiting Royal Palace of Madrid (0.7 miles), Plaza Mayor (0.4 miles), and Museo Cerralbo (0.9 miles).