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Hotel Regina

#88 of 447 Hotels in Madrid
Certificate of Excellence
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Hotel Regina
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3,132 Reviews from our TripAdvisor Community

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Showing 1,612: English reviews
Wexford, Ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed today NEW via mobile

This hotel was in an excellent location in central Madrid close to all main shopping areas and tourist attractions. We had two single rooms on the first floor and they were really nice rooms. Very modern and extremely clean. The cleanliness of this hotel is unreal! There seemed to be some construction occurring in the hotel so there didn't appear... More 

Helpful?
Thank ocwex
Beirut, Lebanon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel for ten days. Great location in the heart of Madrid. The hotel is right next to metro Sevilla. The room was very clean and the wifi was fast. Staff were friendly and professional. The breakfast was really exceptional. Highly recommend.

Helpful?
Thank Morgane_Prince
Miami, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For more than 10 year every time that I travel to Madrid I stay at Hotel Regina . Don't let the *** full you it should be rated at least **** from this location you can walk to puerta del Sol, Gran Via, Plaza Mayor ,Palacio real, Museo del Prado , Parque el retiro and so much more. You don't... More 

Helpful?
Thank 927mercedes75
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client Your opinion is very important for the hotel, and we, re delighted to know that your stay with us was satisfactory and memorable. According with your advisable comments we hope you´ll visit us again. Thank you for your time Sincerely Carlos López Manager More 

2 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel is in a fabulous location. The heart of the city right at your fingertips. The connecting restaurant was closed being updated but we didn't know that when booking. Luckily plenty of places to go to to eat.

Helpful?
Thank Colleen M
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client. We are glad that the location of the hotel was to your liking. We are working to improve our facilities and ensure that our customers have an excellent stay. We hope welcome you again in your next visit to Madrid. Thank you for your time Sincerely Carlos López Manager More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay at hotel regina. It is in a great location, in the centre of madrid and also not far from the train station. The room was very clean and breakfast was also very good. They even served up champagne! The staff were really helpful in telling us where to go. We arrived on a day late... More 

Helpful?
Thank Jenny S
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness, breakfast and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

The hotel exceeded our expectation, except for a hitch with the air-conditioner on the second day. The air-conditioner did not work but we were eventually offered a change of room. Overall, the room was clean and there were ample amenities. Had a perfect sleep on the bed! The hotel was also right next to metro Sevilla and a short walking... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Jia Rong C
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you for your comments. It,s very important for us to know the opinion of our clients, mainly when the experience has been so positive, enabling us to improve our operation. We hope to see you again, kind regards Carlos López Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staying here 16 Aug '16. Clean, modern inside. Nice room layouts with separate lounging area. 2 tv's with a few UK channels, nice walk in shower, wifi fast and free, great breakfast all you could want including cava on ice for that Buck's Fizz😬 right in the centre, close to all attractions, friendly staff. No building work at all that... More 

Helpful?
1 Thank steve c
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, cleanliness, room, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. We hope welcome you again in your next visit to Madrid Kind regards... More 

Baden-Wurttemberg, Germany
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

First the good, then the bad: Our room was very nice with a great view. The breakfast was varied and good. My comment would have ended there but unfortunately there was a construction from the hotel in the room right next to ours and we weren't even warned about by the hotel staff. It was NOT "just" noisy, it was... More 

Helpful?
Thank anthonynsimon
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client. We are glad that the room and breakfast was to your liking. Sorry for the inconvenience, we are working to improve and ensure that our customers have a pleasant stay, I apologize for what happened. We look forward to welcoming back on your next visit to Madrid and you check that we have improved. Thanks for your time.... More 

Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have tried unsuccessfully to contact the hotel following an incident when I recently stayed there. Could the hotel management please contact me regarding reimbursement for personal items damaged during flood and ceiling collapse. My contact details were left with reception along with photographs of the damaged items. I apologise for contacting you via this open forum but as I... More 

Helpful?
2 Thank andy w
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client First apologize for the incident. We moved the incident to secure the hotel and they get in contact with you. We warn again to contact you. Thank you for your time Sincerely Carlos López Manager More 

Anchorage, Alaska
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location, good facilities, very comfortable stay, very clean and modern, Very courteous and professional staff, had some very satisfactory interaction, via e-mails which were answered in few minutes and personally. Very much satisfied and will stay again!

Helpful?
Thank fridita185
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Regina Restaurant
Hotel Regina Restaurant
Cuisines: Spanish, Mediterranean, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $64 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Regina 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Regina Madrid
Hotel Style:
#62 Romantic Hotel in Madrid
#63 Family Hotel in Madrid
#94 Business Hotel in Madrid
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