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Silken Puerta de Madrid

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Dec 23Dec 24
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
Property amenities
Room Service
Shuttle Bus Service
Free Internet
Wheelchair access
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
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Getting there
Barajas Airport5 mi
Ciudad Lineal14 min
Suanzes14 min
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Reviews (920)
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All reviews trouser press city centre close to the airport bus service big bathroom nice hotel free shuttle to the airport comfortable rooms breakfast room minute walk good size would stay here again taxi euros designer metro terminal
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1 - 5 of 209 reviews
Reviewed 3 weeks ago via mobile

We stayed two nights here and found the hotel to be comfortable with good service. Buffet breakfast did not have food items lablled which made it difficult to decide what to eat and what to avoid since we don't consume pork. But then we realised...More

Date of stay: November 2018
Thank ishtansa
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 3 weeks ago

Dear Ishtansa, Thank you for staying in our hotel and for rating our facilities and services. We appreciate your comments and we are happy that you have enjoyed your stay. We have labels in all the products that we serve in the buffet breakfast in...More

Hotel's Favorite
Reviewed May 8, 2018 via mobile

In fact This hotel has four star. But according to me it is better than five stars hotel. Because the decoration of this hotel is absolutaly perfect.it has new trend colums ,panoramic lifts ,sympatic and warm coloured walls ,carpets ,many sky lights very comfort rooms...More

Date of stay: May 2018
Thank TURGUT49
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded May 9, 2018

Dear Turgut, thank you for staying with us and for rating our facilities and services, We appreciate you comments and we are happy that you have enjoyed your stay with us. We hope to wellcome you again if you come back to Madrid anytime. Best...More

Reviewed November 6, 2018 via mobile

I stayed here for one night, for Business. It wasn’t too close to the hustle and Bustle of Madrid’s nightlife however was very comfortable for my needs as I was in business. Free WiFi, excellent restaurant food was superb. Rooms were newly decorated and beds...More

Date of stay: October 2018
Thank Glynis P
Response from Raquel G, Customer care department. at Silken Puerta de MadridResponded November 7, 2018

Dear Glynis, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are very happy that you have enjoyed your stay. We will be gratefull of welcome you again. Best regards.

Reviewed October 30, 2018

We needed a hotel near the airport for an early-morning flight. We've stayed numerous times in the Silken Puerta America which is near the centre of Madrid, and we thought a hotel from the same chain would be equally good. The pros were its location...More

Date of stay: October 2018
Thank JellyBaby24
Response from Raquel G, Customer care department. at Silken Puerta de MadridResponded October 31, 2018

Dear guest, thank your for staying with us and for your comments. We are very sorry for the inconveniences suffered during your stay. We will inform our maintenance department about this issue. Our rooms, are soundproof, but if the noise coming from other rooms or...More

Reviewed October 28, 2018 via mobile

I was having an overnight layover in Madrid and chose this hotel solely for its location which is around 5-10 from the airport. The room was spacious, modern and clean. A very basic room where everything worked perfectly fine. The TV lacked basically all English...More

Date of stay: October 2018
Thank Toppsen
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded October 29, 2018

Dear Toppsen, thank you for staying with us and for your feedback. We are glad that you have enjoyed your stay with us and we will try to improve the our services, specially the coffee at the buffet. We hope to welcome you again in...More

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Questions & Answers
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Lynette G
August 18, 2018|
AnswerShow all 5 answers
Response from Raquel G | Property representative |
Dear Lynette, our shuttle bus has limited hours and places, for that is better that you call to book the shuttle as soon as you know at what time do you arrive to Madrid Airport. If you come too early and we don't have... More
Google Translation
July 14, 2018|
AnswerShow all 3 answers
Response from Raquel G | Property representative |
Hello, we are sorry but our latest time for the free shuttle bus is 8 pm, so we couldn't book it for you. the best way to come from the airport at this time is by taxi or uber. Sorry for the inconveniences we might cause... More
Google Translation
Nina A
August 20, 2017|
AnswerShow all 2 answers
Response from Raquel G | Property representative |
Dear Nina, We are sorry but we don't offer this posibility. Best regards,
Google Translation
Room Tips
"Pick a room in floor 1 or 4...those are my favorite floors"
Oct 13, 2017
Read review
"Upper rooms are warmer, good for winter, but get lower rooms for summer."
May 11, 2017
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"Awesome Place"
Jul 4, 2016
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"COuldn't think of any differences that would drive you to request rooms at this location"
Apr 28, 2016
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$61 - $175 (Based on Average Rates for a Standard Room)
silken puerta de madrid hotel madridsilken puerta de hotel madrid
SpainCommunity of MadridMadrid
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