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H10 Villa de la Reina Boutique Hotel

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Calle Gran Via 22, 28013 Madrid Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Up to 20% Off Autumn Sale
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$119
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Free cancellation until 10/25/21
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Traveler (444)
Room & Suite (107)
Dining (44)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from H10 Villa de la Reina Boutique Hotel
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#91 of 482 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the central Gran Vía, the H10 Villa de la Reina is a Boutique Hotel which was created through the carefully restoration of a majestic building dating from the early 20th century. It has been completely renovated with an extremely elegant interior design combining both modern and classical touches. The hotel offers comfortable rooms, the Las Infantas restaurant, the La Villa bar and three meeting rooms.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Breakfast buffet
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Up to 20% Off Autumn Sale
838Reviews28Q+A98Room tips
Traveler rating
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Popular mentions
Ciara R wrote a review Oct 6
Dublin, Ireland17 contributions6 helpful votes
+1
Myself and my dad finally got to stay in this beautiful hotel after 3 rescheduled trips . It was well worth the wait!! We arrived very early in the morning from Dublin and our room as I expected wasn’t ready. We left our bags and went out and explored Madrid. On returning to check in we were met by the loveliest surprise of a room upgrade with our bags already waiting on us in the room. A stunning suite with an outside area and hot tub and the most fabulous view of Madrid. The hotel itself is stunning and impeccably kept. The little extras even when ordering a coffee in the bar were so appreciated. The Location is absolutely perfect for getting around Madrid and so easy to get to from the airport. But the best part was the staff. Such lovely friendly staff who couldn’t do enough, the only name I got was Priscilla who was the lovely lady who checked in but the entire team we encountered over our 3 days were amazing. My only complaint was we didn’t stay longer! Genuinely can’t wait to come back.
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Date of stay: September 2021Trip type: Traveled with family
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Sarah wrote a review Aug 2021
25 contributions2 helpful votes
+1
Hotel's Favorite
Alright to be honest that hotel was probably the best city hotel I have ever been to. The staff is super friendly and helpful. Even tho my Spanish is not the best they continued to speak in Spanish with me what I totally appreciated. 😄 The Check in was a bit more friendly, emotional and kind than the check out with the Lady which was much more like "ok bye" she didn't even ask for some feedback. I was staying in a double room with the view to La Grand Via and still the room was super quiet. The design is super beautiful and it really felt cozy. Unfortunately they don't have king or queen size beds yet, so there were two singles which constantly pushed apart even though the brakes were firm. But still the best were comfortable. The bathroom... I could have spent hours there 😍 the design of the shower is amazing and totally fits the style of the hotel. Unfortunately every time I showered some water was on the ground of the other side of the room but totally manageable. What's a really need of improvement is that there was no brush toilet brush which was kind of confusing... But the best thing ever - for that you have to know that I am kind of a big girl 😅 This was the very first hotel where the towels where big enough that they actually covered all of my body 😍 I also found it great that my request for no cleaning was taken  seriously. Unfortunately, I have often experienced that hotels do not comply with this request and clean the room anyway. I actually didn't mention the cleanliness until now because for me it is a must that a hotel room is clean and that's what it was. The breakfast buffet easily can compete with any hotel I know so far. Great breakfast food and even tho a lot of tipical Spanish choices. I did got a great deal on Secret Escapes and paid only 60 euros per night. They easily could ask for more. So since I am working in the hotel industry as well I am not that easy to impress but I have to say I would stay in this hotel anytime again.
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Date of stay: August 2021Trip type: Traveled solo
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Response from , Director General at H10 Villa de la Reina Boutique Hotel
Responded Aug 25, 2021
Thank you for such amazing review. All the staff we try always all our best to make your stay pleasant. We will be very glad to welcome you again. Kind Regards, The Management
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raphaelgarti wrote a review Oct 4
Tel Aviv, Israel1 contribution
I am rating Villa de la Reina as excellent because of its team. I had to ask for multiple changes before my vacation. They answered all my emails quickly, helping even with things I couldn't expect them to. During my stay too, I got the feeling that they would remember and help with whatever I need. The hotel is good, but not exceptional. There are small things that could be better, such as not so hot and strong water stream, but the helpful team - each one I talked with - definitely worth the highest rating.
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Review collected in partnership with this hotel
Date of stay: September 2021
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nigel-2004 wrote a review Sep 2021
Oswestry, United Kingdom170 contributions128 helpful votes
We arrived very late at night and checking in went smoothly although we were offered no help with luggage or shown our room which we had paid to upgrade to grand deluxe, the room and bed were comfortable although the bathroom was small the air conditioning was switched off so we had to have window open which results in constant noise from main high street as we were at the front of hotel , the hotel is very smart and staff pleasant their is no roof terrace or outside seating which on reflection I would consider a must on my return to Madrid . We did not take breakfast at the hotel as there are so many options on your doorstep we did have a bar meal one evening which was tasty although not hot enough
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Pablo Esteban Núñez, Atención al cliente/recepción at H10 Villa de la Reina Boutique Hotel
Responded 2 weeks ago
Thank you for your feedback and rating. The A/C speed and tempertature can be selected by you with the remote on the wall. The Hotel has not a rooftop, but we can recommend you our Deluxe terrace rooms, our Suite or Junior Suite; all these rooms have a private terrace. We take note of your comment to improve our service. Thank you again. We are looking forward to your next visit. Kind Regards,
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Mark42139 wrote a review Aug 2021
New York City, New York1398 contributions591 helpful votes
I had a really fantastic stay at this hotel. It's located minutes away from the central Puerta del Sol square. The rooms are beautiful with really nice views. And the staff is wonderful. They made me feel very at home. Shout out to Sara who checked me in, and arranged for a wonderful room and very early check in! The hotel was also very helpful prior to my stay, answering any questions I had. The staff were fantastic. The room was wonderful, and the location can't be beat. I only wish my stay was longer, and I look forward to returning!
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Date of stay: August 2021
Location
Cleanliness
Service
2 Helpful votes
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Response from , Director General at H10 Villa de la Reina Boutique Hotel
Responded Aug 9, 2021
Thank you for your rating and comment! All the staff we always try all our best to make your stay unforgettable. We are looking forward to welcoming you again! Kind Regards,
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PRICE RANGE
$104 - $213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 villa de la reina hotel madrid, h10 hotel madrid, h10 hotel de la reina
LOCATION
SpainCommunity of MadridMadridChueca / Gran Via / Justicia / Centro
NUMBER OF ROOMS
73
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Frequently Asked Questions about H10 Villa de la Reina Boutique Hotel
Which popular attractions are close to H10 Villa de la Reina Boutique Hotel?
Nearby attractions include Fox In A Box Madrid (0.2 miles), Civitatis (0.1 miles), and Iglesia de San Antonio de Los Alemanes (0.2 miles).
What are some of the property amenities at H10 Villa de la Reina Boutique Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at H10 Villa de la Reina Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H10 Villa de la Reina Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at H10 Villa de la Reina Boutique Hotel?
Yes, parking is available to guests.
What are some restaurants close to H10 Villa de la Reina Boutique Hotel?
Conveniently located restaurants include Pizzart Fuencarral, Lettera Trattoria Moderna, and Entre Santos Madrid.
Is H10 Villa de la Reina Boutique Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Madrid.
Are any cleaning services offered at H10 Villa de la Reina Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does H10 Villa de la Reina Boutique Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at H10 Villa de la Reina Boutique Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to H10 Villa de la Reina Boutique Hotel?
Many travelers enjoy visiting Royal Palace of Madrid (0.7 miles), Plaza Mayor (0.5 miles), and Museo Cerralbo (0.8 miles).