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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Stayed here for 2 nights with friends. My first room was 101 on the first floor which was very noisy (music and loud voices in the street below) and I hardly slept but the next morning I went down to reception and they changed rooms...More
Thank Nic E
Response from HotelElPrado, Front Office Manager at Ibis Styles Madrid PradoResponded 1 week ago
IDear Nick E,
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.
Regards.
ibis Styles Madrid Prado Hotel
Stayed here 2 nights and are happy we did not stay any longer. Here is why...
Pros: excellent location, very clean, and the staff was ok. The breakfast selection was decent.
Cons: the hardest and most uncomfortable beds ever! We felt so sore every morning...More
Thank Kat A
Response from HotelElPrado, Front Office Manager at Ibis Styles Madrid PradoResponded 1 week ago
Dear Kat A,
Thank you for taking the time to tell us about your experience at the hotel. We are so sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.
We strive to provide a superior service...More
This hotel has a great location near famous Prado museum. Also, there are a lot of nice restaurants and tapas bars in the walking distance from this hotel. Hotel's staff is friendly and do their best to help guests.More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank alexandermsk2015
Response from MercureMadridCentro, Front Office Manager at Ibis Styles Madrid PradoResponded 2 weeks ago
Dear alexandermsk2015,
Your compliments of the Ibis Styles Madrid Prado Hotel are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our staff and location are...More
Very profesionnal and Friendly Staff. Big Big UP to Carmen and Anna the Hotel Manager, they were just exceptional and very professional. The rooms are clean. The breakfast is very nutritive, and you can find Gluten free products which was a very good surprise for...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank msmeryemsefiani
Response from HotelElPrado, Front Office Manager at Ibis Styles Madrid PradoResponded February 27, 2018
Dear msmeryemsefiani,
Thank you very much, it was a pleasure for us to meet you and we hope to see you soon again.
A big hug from all our team.
ibis Styles Madrid Prado Hotel
We stayed here unexpectedly...our original hotel (the Mercure) had a problem with the rooms ad rebooked on our behalf. We were upgraded and enjoyed large rooms on the top floor (8th) with balconies and coffee machines. Great views over the rooftops although noisy if you...More
Thank 509Martin
Response from HotelElPrado, Front Office Manager at Ibis Styles Madrid PradoResponded February 2, 2018
Dear 509Martin,
We appreciate your comments. We are glad that you enjoyed your stay in our hotel despite the change of hotel from Mercure. Our superior rooms are so beautiful to see all the rooftops.
We hope to see you again next time, thanks and...More
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center —
...More
side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Response from HotelElPrado | Property representative |
Good Afternoon,
First that all thank you so much to contact us for a future stay in Madrid.
The hotel is in the Centre of Madrid, is very near to the zone of museums, for example The Prado Museum or The Thyssen Museum... More
Good Afternoon,
First that all thank you so much to contact us for a future stay in Madrid.
The hotel is in the Centre of Madrid, is very near to the zone of museums, for example The Prado Museum or The Thyssen Museum. In additional, the hotel is near to Puerta del Sol, a important zone of Madrid with some restaurants and shops to have fun.
Finally, the hotel has a service of shuttle for our guest form the airport to the hotel.
Awaiting for your answers.
Best Regards,
Lorena Fdez.
Front Desk Dpto.
Response from HotelElPrado | Property representative |
Good morning, of course, we have double with one extra bed rooms available at the hotel. Do not hesitate to contact us again to ask for availability.
Best regards!
Carmen Herreros
Front Desk Manager
Response from HotelElPrado | Property representative |
Buenas tardes,
Muchas gracias por contactar con nosotros. Todas nuestras habitaciones son de no fumadores. En cuanto al tamaño de la cama, tienen de largo 1.90 metros.
Quedamos su disposición para cualquier consulta... More
Buenas tardes,
Muchas gracias por contactar con nosotros. Todas nuestras habitaciones son de no fumadores. En cuanto al tamaño de la cama, tienen de largo 1.90 metros.
Quedamos su disposición para cualquier consulta adicional.
Muchas gracias y un saludo,
Hotel ibis Styles Madrid Prado